Vodafone's Leadership & Management: Approaches and Influences

This report provides a detailed analysis of leadership and management approaches within Vodafone, a British multinational telecommunications corporation. It explores various leadership theories, including situational leadership, scientific management theory, and bureaucracy theory, and their application within Vodafone to achieve organizational goals and maintain a competitive advantage. The report also examines management theories such as contingency management and behavioral theory, highlighting their impact on workplace productivity and employee motivation. Furthermore, it discusses different leadership styles, including autocratic, democratic, laissez-faire, and transactional, and their suitability for various business scenarios within Vodafone's corporate culture, emphasizing the importance of adapting leadership to foster a positive and productive work environment. The document also touches upon the influence of organizational culture on employee performance, stressing the need for a strong and effective culture to guide business operations. Desklib offers a platform to explore similar solved assignments and past papers for students.

Leadership and
Management

INTRODUCTION
Leadership and management theories helps the organisation in order to achieve the goals and
objectives in the market. The main focus is to help the company to become more profitable in the
market. There are various new opportunities on which they can capitalise in the desired
industry(Gürlek and Çemberci, 2020). Vodafone is a British multinational telecommunication
corporation which provides various services to the customers. With the ethical practices the
organisation has seen an immense growth in the market. They are offering excellent services in
the market in order to attain to maximum customer satisfaction. The report aims to understanding
various approaches of leadership and management in a systematic manner. On the other hand, in
this report there will be brief discussion about various influence of the leaders on the workplace
in order to maintain productivity in the workplace. Along with that, there will be evaluation
about the motivational strategy which helps the organisation to motivate employees in order to
achieve the goals and objectives in the market. For further instance, the organisation could also
gain more profitability and achieve a sustainable performance in the market.
MAIN BODY
TASK 1
P1
Leadership is one of the most crucial factor the organisation needs a leader in order to
achieve an overall success in the market(Bush, Bell and Middlewood, eds., 2019). The main
work responsibility of the leader is to help the employees overcome different challenges which
arises in the workplace. They can also motivate different individuals in order to maximize the
productivity of the workplace. The organisation indulge in various business activities which
require the effective leadership. This will help them to show the path ans achieve overall success
in the market. In order to achieve success in the market there are various leadership theories
which is followed by the organisation is described below:
Situational leadership Theory
In this theory the leaders works in a flexible way they use various approaches to solve the
problems and achieve overall success in the market (Chen, 2018). This is one of the most
appropriate leadership style which is followed by the management. With the help of this theory
there are better outcomes which the organisation could achieve in the market. Leaders use the
1

theory in order to gain success and maximize the overall productivity of the workplace. With the
help of situational leadership the leaders can accomplish the inherent gaols and objectives which
is set by the management in the organisation. In Vodafone the leaders follow this approach in
order to achieve an significant growth in the market. They also manage their work duties and
responsibilities in an effective manner. Due to their ethical practices the organisation has seen an
immense growth in the market. They had also gain a competitive advantage in the industry.
Scientific management Theory
There are various critical levels which could be improved in the organisation if the
leaders use this theory. The main focus of the organisation is to become more profitable in the
market. In this new market most of the companies has implemented the technological
advancement in the workplace. This helps the m to perform better in the market and also helps
them to gain a competitive advantage. As per this theory the leaders can use the intensive
technology to improve the working operations. The company can offer various valuable products
to the customer sin an systematic manner. There are various tasks which could be carried out
effectively in the workplace(Bush, 2018). This theory will helps the organisation to function in a
better way. With the help of this theory the organisation could manage the risks by evaluating
various factors. In relation to Vodafone the leaders use this theory to motivate the employees
and provide better services to the customers. There are various goals which could be
accomplished by the management. There are various patterns which could be done effectively in
order to provide better results in the market.
Bureaucracy theory of management
This is one of the most important theory which is developed by Max Weber. There are
various structures which could be developed by the organisation. The company could implement
hierarchical structure in the workplace in order to achieve the inherent goals and objectives in the
market. There are various aspects which could make the organisation more better in the market.
With the help of this theory the leaders can manage the working operations of the company in a
better way. With the help of bureaucratic targets the organisation can achieve better results in
the market and manage to gain a sustainable performance in the desired industry. This also
improves the overall efficiency in the organisation. They can acquire a huge share in the market
by following the practices. In accordance to Vodafone the organisation use a command of chain
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in order to delegate the duties and authorities to the employees. This will help them to carry out
the operations smoothly in the workplace.
Open system to respond diverse business environment
It is one of the most important concept which makes the organisation understand the
business environment effectively. They can offer new innovative products and services in the
market. This helps the organisation to gain a competitive advantage and achieve a sustainable
performance in the desired industry. This theory also helps the company to evaluate various
aspects of the business (Rehman and Iqbal, 2020). They can achieve a possible success in the
market by utilising the resources effectively. In relation to the Vodafone group they are using
this method to understand the dynamic market and providing the essential services to the
customers. With the changing market scenario they are offering new services to attract various
potential customers in the market. There are proving the right training and development
opportunities to the individuals in order to achieve the gaols and objectives in the market. They
are rapidly innovating new innovative services to attain maximum customer satisfaction in the
industry. There are various diverse factors which the company has implemented in the workplace
in order to improvise the overall sales in the market.
P2
Management and leadership is one of the important aspect which helps the organisation
to lead success in the market. The leaders make different strategies in order to achieve the goals
which set by the management (Hallinger, 2020). The main focus of the organisation is to enrich
the lives of the customers by providing the excellent products and services in the market. There
are various theories which is set by the management in order to achieve the goals and objectives
is described below:
Contingency management theory
As per this approach this is one of the most suited theory for every business. The
organisation can achieve better results in the market. There are various internal and external
factors which is affecting the operations of the business. The organisation needs to make various
strategies and approaches in order to become more profitable in the desired industry. In relation
to Vodafone the experience helps the organisation to perform better in the market. With the helps
of this management theory they can provide better results in the market. The organisation can
function better and attract various new customers. There are various rules and regulations which
3

is abide by the management in the workplace. The workforce follows the rules and regulations
effectively.
Behavioural Theory
In this there are various traits which are included in this theory. This could help the
leaders to manage the work responsibilities in a better way. They can motivate the workforce in
order to achieve great results in the organisation. This theory enhances the operations and the
overall productivity of the workplace. Through this theory the leaders can maintain a healthy
working environment (Aboramadan and et.al., 2021). This will help the leaders to establish a
enhanced communication with the individuals and through this they can achieve great results in
the market. In relation to Vodafone the organisation has achieved better results and maintain
positive and healthy working environment for the all the employees. With this positive approach
the employees can achieve better results for the company and achieve all the desired goals set by
the management.
Operational Approach
The approach helps the management to manage the working operations effectively and
thorough this they can achieve better results in the market. Management includes various
activities like planning, organizing staff, leading and controlling (Hewitt and et.al., 2021). The
approach has been used by an organization like Vodafone. This helps the company to improve
the overall effectiveness and become more profitable in the market .
TASK 2
P3
Leadership style is considered as the leader’s features behaviour when guiding,
encouraging, directing and managing the group of individuals. Additionally, the leaders may
motivates political movement as well as social change. Moreover, they may also inspire other to
perform, develop and innovate. In addition to this, it is crucial for Vodafone leaders to know
about the various styles as well as its strengths, weaknesses and suitability as this allows them to
perform in such a manner which effectively lends themselves to their personality. It also brings
the much advantages to individuals they are leading as well as the firm they are performing in.
While management style is undertaken as the way wherein manager exercise its authority within
work areas as well as assure that its goals are attained. In respect to Vodafone, it s vital for their
4

managers to understands the different styles of management as this would assists them in
becoming the successful managers. Also, it is helpful across several department as well as
functional areas, with its corporate culture which are the vital part of their whole strategy as well
as having huge impacts upon their market performance. So, the different leadership and
management styles and their application in a range of business are discussed below:
 Autocratic leadership style: This is also called the authoritarian leadership which is
characterised through personal control over all decisions as well as some input from group
members. Additionally, they mainly develop preferences depending upon its ideas as well as
judgements and rarely accept advice from followers. Moreover, this leadership includes
authorities control over team.
 Democratic leadership style: This is also considered as participative leadership style.
Additionally, the essence is to include team members into procedures of decision making.
So that team members feel involved, included and encouraged to contributes. Moreover, the
Vodafone would generally having the last word into decision making methods. However, in
case there are disagreements into a team, it may be a time consuming procedures for
reaching a consensus.
 Laissez-faire leadership: It is also referred to as delegative leadership that includes
restricting the amount of guidance that they provide to staff as well as permitting them for
fulfilling its responsibilities into its own manner. As they leave a lot of accountabilities to
their staff, it prioritise its educational and experience level. Additionally, it is the form of
leadership works effectively team in which members are much competencies as well as
competent of performing independently.
 Transactional leadership style: This is also referred as the managerial leadership style in
which executive depends upon rewards as well as punishments to attain the optimal
performance of job from theirs subordinates. In respect of Vodafone, this is helpful for their
leaders in setting the criteria for its staff based upon the last defined needs. Additionally, the
review of performance is much common manner for judging the performance of its staff.
P4
Assumptions, convictions, esteems, etc are the components which are being comprised to plan a
culture for the business firm. To get positive reaction in the exhibition of the representatives is
depending on the way of life of the firm. This transform into an explanation that the firm is
5

responsible to plan a powerful culture to direct the business. The factors that influence the
development of the culture in organisations
 Authority Style: In various styles of administration the way of life of the firm will be
additionally unique. The administration style and culture of the firm has a powerful
connection between them. Vote based style will advance opportunity and for the impact
of the administration adaptable culture for Vodafone will be affected. In the event of
dictatorial authorization of decides will be advance that will impact severe climate and
culture for Vodafone.
 Nature of Organizational Business: The way of life that the association need to apply and
execute is being affected by the idea of the matter of an association. on the off chance
that the hierarchical business nature is local, the way of life of provincial is important to
apply by the business firm in the approach to obtain a normal result in a coordinated
manner. Be that as it may, the association Vodafone isn't carrying on with work at the
public level and the idea of the firm is worldwide. This transform into the explanation
that the firm Vodafone is important to depend on the multicultural climate that the normal
result for the business can be guaranteed effectively.
 Requirements of Customers: In the time of business the high need of an association is on
the necessities of clients and on the fulfillment of the purchaser to guarantee fruitful
exchange. Because of severe climate the representative of Vodafone can have negative
way of behaving that might influence the need and fulfillment of the clients. For this
situation, the association Vodafone expected to consider another culture that can assist
with advancing positive way of behaving of the laborers. In this present circumstance,
positive way of behaving is essential in the manner satisfying the necessities. This will
impact to plan a well disposed and adaptable culture.
TASK 3
P5.
Motivational strategy for an association that upholds ideal accomplishment of authoritative goals
are depicted underneath:
Research motivating approach
6

Directors and pioneers should pick the best inspirational technique for their labor force
by assessing an assortment of options. With regards to persuading laborers, Vodafone, for
instance, may utilize Maslow's hierarchy of needs approach.
Motivational Brainstorming
The organization creates great motivator projects, and conceptualizing is the best strategy
for doing this. It will give an assortment of persuasive considerations. To give some examples
models: impetuses, acknowledgment projects, and correspondence improvement. Having the
executives conversations on spurring thoughts and hypotheses is fundamental to decrease the
opportunity of disappointment in an undertaking. Before the methodology is carried out, the
power will give proposals to enhancements.
Information on Employee Choice in Motivation Techniques
In this part, the executives might ask of workers about the factors and approaches that
add to elevated degrees of inspiration in the workplace. It helps with distinguishing the most
suitable arrangements that might be utilized to send off a system for more prominent
advancement. Work on creating thoughts for the work environment: Some exercises, such as,
applying supporting works on, disposing of ruling society, etc, should be executed. The
presentation of various strategies of support, for example, grants, supported excursions, flyers
and food vouchers are essential as of now for the organization to find lasting success.
• Assessment of assets: Vodafone the executives should find a few assets that can spur staff
to perform more diligently and give improved results from here on out.
• Picking the most appropriate strategy: For Vodafone workers, ordinary honors and
complaint the executives are a satisfactory approach to managing issues.
Direct the Meeting with The Leadership: beginning the gathering without the authority isn't a
choice. The executives should recollect the hypothesis and inspiration plots so laborers might
finish their tasks on time.
• Executing the motivation theory: First, the suitable changes should be carried out, and
afterward the system should be executed by the administration. When the cycle is begun, the
representative might partake in the benefits by introducing in the fitting type of Management at
Vodafone should lead ordinary specialist appraisals to make convenient acclimations to impetus
methodologies. It will help with expanding worker commitment, and associations will get
thoughts for rousing their representatives
7

Motivation is considered to the variables that are utilized to propel representatives to head down
a given path or to involve a particular arrangement of practices to fulfill the prerequisites of the
business. Extraneous inspiration, which alludes to outer components that rouse laborers, like
contest, and characteristic inspiration, which alludes to inward reasons that spur workers, like
progression or excitement, are the two types of inspiration. Representative inspiration may
likewise be improved by integrating a few ways of thinking into the work environment. Process
speculations in Vodafone might be utilized to upgrade creation norms to more readily satisfy
staff, while content hypotheses can be utilized to further develop work frameworks.
Subsequently, Vodafone should lay out a propelling arrangement for its staff to accomplish
better execution necessities and consistent turn of events.
TASK 4
P6.
Steady input, adds to working on the general nature of a representative's work. It is basic to
comprehend the numerous strategies, which incorporate the accompanying:
Management Approach
Representatives may be urged to focus on friendly worries utilizing a management approach that
thinks about common freedoms reasoning. Within a reasonable time-frame, creating more
grounded ties at work will bring about additional profit and better working connections. It aids
the execution of changes in an assortment of methodology that add to the making of industry
norms.
Leadership Approach
Workers that adopt a conduct strategy to their occupation are bound to work as compelling
pioneers. It will help with the improvement of execution norms as representatives accomplish
their goals by means of the utilization of the nature and activities of pioneers who rouse positive
inspiration. What's more, the pioneer might involve a situation model that helps with persuading
individuals in view of the ongoing conditions. For instance, a mandate technique is utilized to
deal with a less worker consciousness of the association's objectives. There are likewise an
assortment of labor and products created inside the firm that depend on worker ideas and
thoughts. The pioneer might use a participative methodology to energize laborers in this situation
by furnishing them with ideas and permitting them to take part in navigation.
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CONCLUSION
As per the above report, it has been concluded that leadership and management plays vital role
within work areas as it helps the organisation to lead success in the market. Leadership is one of
the most crucial factor the organisation needs a leader in order to achieve an overall success in
the market. The main work responsibility of the leader is to help the employees overcome
different challenges which arises in the workplace. They can also motivate different individuals
in order to maximize the productivity of the workplace. This will help them to show the path to
achieve overall success in the market. The leaders make different strategies in order to achieve
the goals which set by the management. The main focus of the organisation is to enrich the lives
of the customers by providing the excellent products and services in the market. Additionally,
Leadership style is crucial as this allows them to perform in such a manner which effectively
lends themselves to their personality. It also brings the much advantages to individuals they are
leading as well as the firm they are performing in. While management style is undertaken as the
way wherein manager exercise its authority within work areas as well as assure that its goals are
attained. this would assists them in becoming the successful managers. Also, it is helpful across
several department as well as functional areas, with its corporate culture which are the vital part
of their whole strategy as well as having huge impacts upon their market performance.
9

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