Vodafone NZ Employee Performance Appraisal and Reward Project

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Managing a Successful Business Project
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Table of Contents
Introduction......................................................................................................................................3
LO1: Project aims, objectives and timeframes................................................................................3
Project Aim..................................................................................................................................3
Project Objectives........................................................................................................................3
Problem statement.......................................................................................................................4
Project Management Plan............................................................................................................4
Project Cost..................................................................................................................................4
Project Scope...............................................................................................................................5
Project Time.................................................................................................................................5
Project Quality.............................................................................................................................5
Project Risk and Risk log............................................................................................................5
Project deliverables and resources...............................................................................................6
Project Communication log.........................................................................................................7
Milestones of the project.............................................................................................................8
WBS.............................................................................................................................................9
Gantt chart.................................................................................................................................10
LO2: Small-scale research for gathering and collecting data for project......................................11
Research Approach....................................................................................................................11
Research Design........................................................................................................................11
Research Method.......................................................................................................................12
Data Collection method.............................................................................................................12
Sample size................................................................................................................................12
Data Analysis.............................................................................................................................13
Ethical issues.............................................................................................................................13

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Survey Questions.......................................................................................................................13
Interview Questions...................................................................................................................20
LO3: Communicating with appropriate findings...........................................................................22
Conclusions from the findings...................................................................................................22
Recommendations made to the company’s CEO......................................................................23
LO4: Reflective learning based on organisational performance...................................................23
Reflection on success from performance review.......................................................................23
Project logbook..........................................................................................................................24
Conclusion.....................................................................................................................................26
References......................................................................................................................................27
Appendix........................................................................................................................................29

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Title: How the performance appraisals and rewards can benefit employees of Vodafone in
New Zealand’s business environment
Introduction
The project is intended to develop a productive PM plan that decides how performance appraisal
and reward can benefit the employees of Vodafone in the business environment of New Zealand.
As globalisation is considered as the convergence for the economic activities in diverse markets,
it may include production activities, so that new development in the markets can be found. Even,
benefits from globalisation may create challenges, like wages and jobs, income equality, culture
and sovereignty (Kerzner and Kerzner, 2017). Thus, the project on the chosen theme will provide
an opportunity to analyse the debate on how globalisation in Vodafone has affected business
environment of New Zealand positively and negatively.
LO1: Project aims, objectives and timeframes
Project Aim
The project aim is how performance appraisals and rewards can benefit employees of Vodafone
in New Zealand’s business environment. This will be analysed on looking at social, economic
and financial environment of business that Vodafone will be operating in New Zealand. With the
project aim, the purpose of the project is to understand how Vodafone can find improvements in
their business environment, by increasing bonuses for their employees.
Project Objectives
The intended project objectives for the research on the concerned topic are given as follows:
 To identify how Vodafone can satisfy employees in New Zealand by providing them
rewards and performance appraisals
 To examine the business environment of Vodafone in New Zealand on looking at the
financial, economic and social issues at the workplace

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 To devise a project, so that Vodafone can increase their performance in New Zealand, so
that the key employees can persuade satisfaction
Problem statement
Since Vodafone always has a good presence in the global market but employees have reported
that it lacks performance appraisals, due to which competitors like the Spark New Zealand and
2degrees has been staying ahead. The senior management of Vodafone in NZ has to organise the
HR principles, so that performance of the company can be increased, from the employee side
with no complaints (Mustaro and Rossi, 2013). Even, the company’s attrition rate is also low,
and that reason always has showed company to increase their revenue every year. However,
Vodafone right now is trying to use their digital programs, so that their online platform could be
made effective (Morris, 2013). Receiving help from the key employees will be a profitable step
for Vodafone, and that will remind the senior management to provide rewards and benefits while
performing the work moderately.
Project Management Plan
The purpose of PM shows how a document could be used by people to be included in a project to
communicate with detail information, so that key processes can be undertaken. With the four
steps defined, i.e. Initiation, Planning, Execution and Closure, a comprehensive baseline can be
attained easily (Varajão et al. 2017). Besides, the project document may also be used as a
reference for the project, so that it may ensure management of project, to be carried out
considerably with procedures and policies. It is also imperative that to underline the feasibility of
the project, it is required to assess the project risk, and then provide contingency plan to address
risk factors (Marando, 2012). Likewise, if there are certain issues involved for the project, the
project leader has to escalate those in order to find a stable result.
Project Cost
In this project, the project cost is related to the total funds that are required to finish the project,
on defined with expenditures to be made with monetary obligations. For defining the project, the
project leader assisted by the management team of Vodafone has to decide, if the project success

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can be made in the estimated budget (Legault and Chasserio, 2012). As the cost will be reliable
and specific, the project has to be completed in a budget of £1200.
Project Scope
As the project developed is on moderating how performance appraisals and rewards can benefit
employees, the project scope will be defined on how successful implementation can force the
senior management of Vodafone to increase employee benefits in NZ. However, project scope
will also decide the planning of the project, that would be documented on the list on project goals
and deadlines set (Vanhoucke, 2012).
Project Time
The time set for the ongoing project would be approximately 2 months, starting from 1st of May
2019 and ending on 30th of June 2019. During this period, the understanding of the key factors
regarding how performance appraisal among their employees can be increased has to be made,
so that after the May-June, a fresh start can be made in NZ arena, just as it has made in UK. It is
quite probable that during this time, the project leader assisted by Vodafone can successfully
implement the project (Allen et al. 2014).
Project Quality
Quality is the key area for any project, as it makes certain that the ongoing actions and processes
will satisfy quality standards easily. Since the project’s quantum is relatively small, it does not
have a large team to work for the project’s revival. However, a team of 5 members, along with
the project leader is assisted, so that a proper breakdown of the project can be made in carrying
out a small-scale survey and interview on the existing employees of Vodafone in NZ, mainly
from the HR background (Sharon and Dori, 2014). The surveys that will be devised will have
quality questions, which will help to gather right information to make a quality plan, having
assurance towards success.
Project Risk and Risk log

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The concerned project will identify the risk that it will undertake for the project to monitor it
effectively. In this current case, it is being mentioned that the project may identify the security
and safety of the work environment of Vodafone in NZ, if the employees travel from one branch
to the other (Binder et al. 2014). Another risk is regarding the budget that should not exceed in
terms of expenses and relative amount. All these needs to be managed in the form of risk
register, so that mitigation can be done.
Risk Probabili
ty (1-5)
Impact
(1-5)
Risk
Index (1-
25)
Mitigation
Loss of project team members in delay
of the project
4 4 24 Speed up effective
coordination among team
members
Overlap in the scope of the project that
may jeopardize the business case
realisation
5 5 21 Working closely on the
project, and using proper
survey to analyse results
Estimating the budget and time for the
project
4 3 20 Set up the budget and
time, and track every
week to avoid
discontinuities
Availing report of the project for every
task
4 5 23 Review the performance
of every task after
completion
Table 1: Risk Log
(Source: Learner)
Project deliverables and resources
The project deliverables would be expressed through the intangible and tangible form that will be
present from the case study. It will ideally reflect on the outcome from the study, on the manner

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for which performance rewards can be developed in Vodafone in the business environment of
NZ. However, the key resources that will be required for the project are materials and documents
since it needs to be managed practically (Andersen, 2016). Some of the other aspects required
include paper, pen, laptops, internet, phone bills, etc to meet the scope of the project (Newton,
2016). It is important that the project leader have to put these into a specific document that will
be generated at the month’s end, such that resources need to be done in a budget frame.
Project Communication log
It is considered as a crucial part to analyse the project, so that the project leader can successfully
communicate with the stakeholders and team members (Seyedhoseini et al. 2009). The project
leader assisted by the senior management of Vodafone has to associate a better plan, so that
effective communication with the stakeholders can be made.
Project steps Target Purpose of the project Method
Start of the project Key stakeholders
associated with
Vodafone in NZ
To share the project plan with
the stakeholders involved in
order to have effective
association
Will be done in
the form of
meeting
Project status and
reports
Key stakeholders
associated with
Vodafone in NZ
To update the project’s
progress, so that task by task
progress can be found
Will be done in
the form of
meeting
Team Conference This will include the
project team of 5
members
To assign the specific task for
the project
Will be done in
the form of
meeting
Meeting with
employees of Vodafone
Project leader Receiving permission for
sending surveys to employees
of Vodafone
It will be sent by
email survey
Review for the project Project leader Updating investors that will
work for the progression for
the project
Email

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Project Audit Key stakeholders
associated with
Vodafone in NZ
This will identify the project
reports, project schedule and
project deliverables
In the form of
meeting as well
Document sharing Project team To share with team the
project outcomes from
questionnaire made from
survey and interview to the
employees and managers of
Vodafone
In the form of
meeting
Final meeting Project team This will also be done by
devising a proper
documentation through
effective communication
In the form of
meeting
Table 2: Project Communication log
(Source: Learner)
Milestones of the project
Milestones Duration
To identify if Vodafone is implementing new policies to reward their employees
in NZ
5th May to 20th June
2019
To conduct performance appraisals among few candidates, so that it reflects
company’s performance in the business environment of NZ
19th May to 29th of
June 2019
To conduct small-scale survey, so that a estimation can be found on the rewards
and performance appraisal to be conducted by Vodafone
3rd of June to 30th June
2019
Table 3: Project Milestones
(Source: Learner)

How performance appraisals and
rewards can benefit employees in
Vodafone
Project Initiation Project closure
Project
ExecutionProject Planning
Assign project task to project leader Define Project Aim and Objectives
Make the project plan by a sketch
Meet with project stakeholders Estimate time and project budget
Avail the scope and project deliverables
Produce risk log with proper communication
Analyse if performance appraisals can be made well in VodafoneDecide the project resources on the risk factor
Assign the member who is capable to conduct the surveys among employees of Vodafone in NZ
Conduct surveys and interviews among the managers at the same time
Derive the results from the survey made
Documenting the project with the project team
Make conclusions from the recommendations
Review the performance of project leader
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WBS
It is considered, as the vital part that will help to analyse the key findings of the research with the
set aims and objectives defined in the project.

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Figure 1: WBS
(Source: Learner)
Gantt chart
Tasks Week
1
Week
2
Week
3
Week
4
Week
5
Week
6
Week
7
Week
8
Devise project objectives and
aims
Plan the Project management
plan to be ready for the
project
Meet with the stakeholders
for this project
Decide the time and cost of
the project
Produce the survey and
interview questions required
for the project
Arrange meetings with
employees of Vodafone in
NZ on improvement in
performance appraisals
Listing the required items
that will decide the project
success
Conduct small-scale research
with interviews and surveys

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Analyse the results from the
survey and interview
Draw valid conclusions from
the findings
Documenting the results in
the form of logbook
Submission of the project
Table 4: Gantt chart
(Source: Learner)
LO2: Small-scale research for gathering and collecting data for project
Research Approach
For analysing the research, the use of both inductive and deductive research approaches would
be chosen. The inductive approach is chosen, as it begins with gathering the data, which will be
relative to the topic’s interest. Here, the project leader will try to look on the major patterns of
the data, so that he can deduce a theory to explain the research patterns. This will be done in the
form of semi-structured interviews. The project leader appointed by the senior management of
Vodafone will also use deductive approach, which will start with a social theory that will try to
compel and test the data implications (Connelly, 2016). A generic way to analyse the research is
to develop at first the research objectives, so that a proper analysis can be made with the
findings. However, the use of surveys will be effective to analyse the data, by using deductive
approach.
Research Design
The research design will be identified with descriptive design, as this is considered as a research
method, which will characterise the population being studied. It focuses on “what” will be the