Detailed Project Plan: Voice Recognition Tech for Autopia Tours
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This report analyzes the integration of voice recognition technologies into Autopia Tours, a leading Australian tour business. It outlines a detailed project plan, including necessary assumptions about the business, strategies for expanding the ICT unit, initial cost and resource estimations, and a timeline for deployment. The report covers key project aspects such as milestones, slack, PERT and Gantt charts. It further provides a cost-benefit analysis, recommendations for project management, a comprehensive implementation plan detailing time, cost, and resource schedules, and a post-implementation plan. The analysis emphasizes human resource planning, team development, and vendor bid analysis to ensure effective project execution and achieve the desired outcomes of enhanced customer engagement and satisfaction through voice-activated access to services.
Project management
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TABLE OF CONTENTS
Introduction..................................................................................................................................................1
Project plan.................................................................................................................................................. 2
1. Necessary assumptions about the business and articulate to incorporate “Voice Recognition”
technologies............................................................................................................................................. 2
2. Expanding your ICT unit to incorporate “Voice Recognition” technologies......................................3
3. Provide an initial estimated cost & resource structure with appropriate justifications........................5
4. Develop a time sheet with key project aspects such as milestones, slack etc to indicate how long
will it take to deploy “Voice Recognition” technologies........................................................................7
5. Provide a complete project plan (PERT & Gantt chart)......................................................................8
Project description.....................................................................................................................................10
1. Cost benefits analysis.........................................................................................................................10
2. Set of the recommendations for the project management..................................................................12
3. Implementation plan detailing time, cost and resource schedules.....................................................14
4. Provide a comprehensive post-implementation plan.........................................................................17
5. Recommendation...............................................................................................................................19
Conclusion................................................................................................................................................. 20
References..................................................................................................................................................21
Introduction..................................................................................................................................................1
Project plan.................................................................................................................................................. 2
1. Necessary assumptions about the business and articulate to incorporate “Voice Recognition”
technologies............................................................................................................................................. 2
2. Expanding your ICT unit to incorporate “Voice Recognition” technologies......................................3
3. Provide an initial estimated cost & resource structure with appropriate justifications........................5
4. Develop a time sheet with key project aspects such as milestones, slack etc to indicate how long
will it take to deploy “Voice Recognition” technologies........................................................................7
5. Provide a complete project plan (PERT & Gantt chart)......................................................................8
Project description.....................................................................................................................................10
1. Cost benefits analysis.........................................................................................................................10
2. Set of the recommendations for the project management..................................................................12
3. Implementation plan detailing time, cost and resource schedules.....................................................14
4. Provide a comprehensive post-implementation plan.........................................................................17
5. Recommendation...............................................................................................................................19
Conclusion................................................................................................................................................. 20
References..................................................................................................................................................21
LIST OF FIGURES
Figure 1: Project management activities and processes...............................................................................3
Figure 2: Area of expertise required in project management...................................................................... 8
Figure 3: Cost benefit analysis...................................................................................................................13
Figure 1: Project management activities and processes...............................................................................3
Figure 2: Area of expertise required in project management...................................................................... 8
Figure 3: Cost benefit analysis...................................................................................................................13
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Introduction
The report will show the current issues on the project which the organization are facing and it will also
focus on the system issues too. It will show the issues that are facing by the information system project
managers. The report will discuss on the project management planning that includes the planning,
implementing, evaluation, scheduling and feasibility of the project. Through this process it encourage
the team members to take participate in the project activities analytically and holistically. The report will
show the utilizing of the project management tools and current software which provide the most reliable
strategies to the team members in their projects. It is necessary to have the reliable information on the
project which will lead in achieving the project goals and objectives. The project management
information system is differing in the design, features and scope that are depend upon the operational
requirements of the organization.
1
The report will show the current issues on the project which the organization are facing and it will also
focus on the system issues too. It will show the issues that are facing by the information system project
managers. The report will discuss on the project management planning that includes the planning,
implementing, evaluation, scheduling and feasibility of the project. Through this process it encourage
the team members to take participate in the project activities analytically and holistically. The report will
show the utilizing of the project management tools and current software which provide the most reliable
strategies to the team members in their projects. It is necessary to have the reliable information on the
project which will lead in achieving the project goals and objectives. The project management
information system is differing in the design, features and scope that are depend upon the operational
requirements of the organization.
1
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Project plan
1. Necessary assumptions about the business and articulate to incorporate “Voice Recognition”
technologies
Autopia Tours is a leading Australian tour business operating through Melbourne. The
organization has expanding the business and therefore, there is need of the voice recognition
technology to serve the customers. The organization is expecting to integrate the technology in
the business to ensure that the customers are more engaged in the business operations and the
overall satisfaction for the services is effective. It is also ensured that the customers have
wireless connectivity to connect their devices with the business from the local or remote access.
Therefore, the online system is required for the business which can be accessed through the
voice recognition to execute the desired commands.
2
1. Necessary assumptions about the business and articulate to incorporate “Voice Recognition”
technologies
Autopia Tours is a leading Australian tour business operating through Melbourne. The
organization has expanding the business and therefore, there is need of the voice recognition
technology to serve the customers. The organization is expecting to integrate the technology in
the business to ensure that the customers are more engaged in the business operations and the
overall satisfaction for the services is effective. It is also ensured that the customers have
wireless connectivity to connect their devices with the business from the local or remote access.
Therefore, the online system is required for the business which can be accessed through the
voice recognition to execute the desired commands.
2
Figure 1: Project management activities and processes
The organization has to consider the several necessary assumptions for the business project. The
requirement gathering and other phases of the projects are mainly concerned with the availability
and capabilities in the resources. The organization has to consider the following assumptions:
Cost: Suppose that the organization has effective cost to initiate and complete the project. Also,
the cost is required to purchase and integrate the technology in the business system and make the
suitable changes in the business infrastructure. It is assumed that the organization has provided
the required amount of the capital to purchase and update the devices, infrastructure and other
3
The organization has to consider the several necessary assumptions for the business project. The
requirement gathering and other phases of the projects are mainly concerned with the availability
and capabilities in the resources. The organization has to consider the following assumptions:
Cost: Suppose that the organization has effective cost to initiate and complete the project. Also,
the cost is required to purchase and integrate the technology in the business system and make the
suitable changes in the business infrastructure. It is assumed that the organization has provided
the required amount of the capital to purchase and update the devices, infrastructure and other
3
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things. Also, the cost for the human resources is effective (Kerzner and Kerzner, 2017). The
additional cost to manage the risks and threats in the project is also available. It is essential to
understand the availability of the cost for the project to understand the potential execution and
planning for the desired outcomes.
Skills and capabilities: It is assumed that the organization has effective number skilled peoples
those can contribute for the information, design and implementation during the project. The
organization has capabilities in the resources to reduce the inclusion of the resources from
outside the project. The project has assumed that the skills are effective to execute the
requirements.
Stable plans: It is also assumed that the project has stable requirements and plans so that there is
no need of the change management. The cost and efforts are also not included for the changes in
the practices. The technology available for the project is stable and not reconsidered to make the
changes. The project plan is stable for the activities and resources to ensure the smooth execution
(Turner, 2014).
Critical paths: The project has assumed that the risks and threats are identified in the initial stage
and there are no more critical paths. The critical paths for the cost management, timelines and
efforts are managed during the planning stage and there is no impact on the design phase to
achieve the stable execution of the business requirements (Firouzi et al., 2013).
The integration of the voice recognition technology is assumed to integrate in the existing
systems and infrastructure so that the organization can less cost and changes in the business
practices. It is also ensured that agile methodology is used in the project management to engage
the required stakeholder and improve the quality and performance. The technology will be
accessible for the local and remote customers with proper integration of the wireless devices.
2. Expanding your ICT unit to incorporate “Voice Recognition” technologies
The organization can expand the unit to achieve the project management and outcomes in the
effective manner. The technology can be integrated in the systems through the skilled and
capable employees. The organization can expand the team in the following manner to achieve
the technological advancements in the systems:
4
additional cost to manage the risks and threats in the project is also available. It is essential to
understand the availability of the cost for the project to understand the potential execution and
planning for the desired outcomes.
Skills and capabilities: It is assumed that the organization has effective number skilled peoples
those can contribute for the information, design and implementation during the project. The
organization has capabilities in the resources to reduce the inclusion of the resources from
outside the project. The project has assumed that the skills are effective to execute the
requirements.
Stable plans: It is also assumed that the project has stable requirements and plans so that there is
no need of the change management. The cost and efforts are also not included for the changes in
the practices. The technology available for the project is stable and not reconsidered to make the
changes. The project plan is stable for the activities and resources to ensure the smooth execution
(Turner, 2014).
Critical paths: The project has assumed that the risks and threats are identified in the initial stage
and there are no more critical paths. The critical paths for the cost management, timelines and
efforts are managed during the planning stage and there is no impact on the design phase to
achieve the stable execution of the business requirements (Firouzi et al., 2013).
The integration of the voice recognition technology is assumed to integrate in the existing
systems and infrastructure so that the organization can less cost and changes in the business
practices. It is also ensured that agile methodology is used in the project management to engage
the required stakeholder and improve the quality and performance. The technology will be
accessible for the local and remote customers with proper integration of the wireless devices.
2. Expanding your ICT unit to incorporate “Voice Recognition” technologies
The organization can expand the unit to achieve the project management and outcomes in the
effective manner. The technology can be integrated in the systems through the skilled and
capable employees. The organization can expand the team in the following manner to achieve
the technological advancements in the systems:
4
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Human resource planning: various enterprise environmental factors, process assets and
resource requirement can be used as the input for the planning. The organization can use the
position and chart descriptions to achieve the effective management of the human resources. The
planning phase can assign the roles and responsibilities to the resources whereas project charts
can be achieved with the effective performance. Staff can be managed for the contribution and
the design process (Briscoe et al., 2012). The project can use the networking among the human
resource and use the organizational theories to motivate the resources and engage them in the
project work. The planning has to consider the skills and capabilities to support the project.
Acquire project team: The organization can determine the resources for the availability and
ensure the assignment of the modules to them. The plan also can be updated to meet the current
requirements. Pre-assignments can be used to understand the skills and capabilities of the
resources to support the project whereas negotiation can be used to meet the employee demands
and expectations for the work and then engage them in the business process to integrate the
technological functions (Todorović et al., 2015). The organization can use the negotiation on the
salary, working time and expected quality to ensure the desired outcomes. The acquisition tools
can be used to form the team through the acquisition of the skills and experience. It can help to
achieve the required resources on the specific task and improve the quality. Virtual teams can be
created and instructed to ensure the effective work execution.
Develop project team: general management skills can be used to develop the team for the
project. The management skills can be used to engage members, provide communication and
increase the satisfaction. Training and team building tools can be used to develop the team for
the higher performance. Several ground rules can be created to control the resources whereas the
rules are also required to reduce the internal conflicts and improve the effective communication
and data sharing among the employees (Kerth, 2013). Co-location can be used to acquire the
resources regardless of their locations to improve the cost effective project execution through the
arrangement of the resources. Recognition and rewards are useful to keep the resources engaged.
Manage project team: observation and conservation are useful in the project ICT unit to
empower the integration of the voice recognition technology. The observation can improve the
performance and quality as the employees’ contribution can be verified for the integration.
5
resource requirement can be used as the input for the planning. The organization can use the
position and chart descriptions to achieve the effective management of the human resources. The
planning phase can assign the roles and responsibilities to the resources whereas project charts
can be achieved with the effective performance. Staff can be managed for the contribution and
the design process (Briscoe et al., 2012). The project can use the networking among the human
resource and use the organizational theories to motivate the resources and engage them in the
project work. The planning has to consider the skills and capabilities to support the project.
Acquire project team: The organization can determine the resources for the availability and
ensure the assignment of the modules to them. The plan also can be updated to meet the current
requirements. Pre-assignments can be used to understand the skills and capabilities of the
resources to support the project whereas negotiation can be used to meet the employee demands
and expectations for the work and then engage them in the business process to integrate the
technological functions (Todorović et al., 2015). The organization can use the negotiation on the
salary, working time and expected quality to ensure the desired outcomes. The acquisition tools
can be used to form the team through the acquisition of the skills and experience. It can help to
achieve the required resources on the specific task and improve the quality. Virtual teams can be
created and instructed to ensure the effective work execution.
Develop project team: general management skills can be used to develop the team for the
project. The management skills can be used to engage members, provide communication and
increase the satisfaction. Training and team building tools can be used to develop the team for
the higher performance. Several ground rules can be created to control the resources whereas the
rules are also required to reduce the internal conflicts and improve the effective communication
and data sharing among the employees (Kerth, 2013). Co-location can be used to acquire the
resources regardless of their locations to improve the cost effective project execution through the
arrangement of the resources. Recognition and rewards are useful to keep the resources engaged.
Manage project team: observation and conservation are useful in the project ICT unit to
empower the integration of the voice recognition technology. The observation can improve the
performance and quality as the employees’ contribution can be verified for the integration.
5
Appraisals and conflict management can improve the satisfaction of the resources. The log files
can be created and managed related to the project activities and outcomes to support the quality
requirements.
ICT unit of the organization can expand the contribution for effective technological features. For
example, some of the resources can be assigned and trained to gather the data for the
technological implementation whereas some of the resources can be managed during the design
and implementation phase to achieve the desired outcomes (Le Roy and Fernandez, 2015). ICT
unit can expand the operations according to the requirements of the activities within the project
to ensure the smooth execution.
3. Provide an initial estimated cost & resource structure with appropriate justifications
The organization has to estimate the cost and resources to complete the project. However, it is
required to ensure that the organization has high consideration of the capabilities to meet the
project scope. Notably, the project has scope to deliver the higher integration of the customers in
the business practices. Also, the organization can engage the local and remote customers with the
voice recognition systems. The systems and software can be developed with the new features
and functions to support the competitive benefits for the organization (Harrison and Lock, 2017).
Cost structure
Analogous cost: The organization can use the previous project and works as the reference to
determine the cost of the project. It can help to determine the cost for the project to a high
precision. However, it uses the expert judgments and limited amount of the information to
understand the potential cost required for the project. However, the cost is required for the
information gathering and expert advice.
Determine resource cost rate: The human resource is required to be analyzed for the potential
cost. The resources vary in the cost so that the organization can determine the cost on each
resource and understand the cost. However, the rates and pay modes can be negotiated to achieve
the desired outcomes (Marchewka, 2014). The cost of the resources, contracts, standard policies
and escalation factors is required to consider. Cost is also required for the commercial database
systems and professional support.
6
can be created and managed related to the project activities and outcomes to support the quality
requirements.
ICT unit of the organization can expand the contribution for effective technological features. For
example, some of the resources can be assigned and trained to gather the data for the
technological implementation whereas some of the resources can be managed during the design
and implementation phase to achieve the desired outcomes (Le Roy and Fernandez, 2015). ICT
unit can expand the operations according to the requirements of the activities within the project
to ensure the smooth execution.
3. Provide an initial estimated cost & resource structure with appropriate justifications
The organization has to estimate the cost and resources to complete the project. However, it is
required to ensure that the organization has high consideration of the capabilities to meet the
project scope. Notably, the project has scope to deliver the higher integration of the customers in
the business practices. Also, the organization can engage the local and remote customers with the
voice recognition systems. The systems and software can be developed with the new features
and functions to support the competitive benefits for the organization (Harrison and Lock, 2017).
Cost structure
Analogous cost: The organization can use the previous project and works as the reference to
determine the cost of the project. It can help to determine the cost for the project to a high
precision. However, it uses the expert judgments and limited amount of the information to
understand the potential cost required for the project. However, the cost is required for the
information gathering and expert advice.
Determine resource cost rate: The human resource is required to be analyzed for the potential
cost. The resources vary in the cost so that the organization can determine the cost on each
resource and understand the cost. However, the rates and pay modes can be negotiated to achieve
the desired outcomes (Marchewka, 2014). The cost of the resources, contracts, standard policies
and escalation factors is required to consider. Cost is also required for the commercial database
systems and professional support.
6
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Bottom up estimation: The project can be completed with the use of the work breakdown
structure so that the project can be completed with the bottom up approach. For that, the cost can
be estimated for individual work package. The cost for the reporting and tracking purpose also
can be considered. Activity scheduling and accuracy management can be considered to estimate
the cost for the project.
Parametric estimation: It is used to estimate the cost between the historical data and variables
for the project. For example, lines of code in the software development and rate paid to the
developer are required to consider determining the cost on the development. The parametric
costs have high dependency on the requirements of the activities during the project execution.
Project management software: The organization has to pay for the software to manage the
project. Project software is used to provide the communication among the team members,
manage the quality and create the schedules and plans (Nicholas and Steyn, 2017). The cost
might be one time cost for the project management software or it might be based on the
subscription.
7
structure so that the project can be completed with the bottom up approach. For that, the cost can
be estimated for individual work package. The cost for the reporting and tracking purpose also
can be considered. Activity scheduling and accuracy management can be considered to estimate
the cost for the project.
Parametric estimation: It is used to estimate the cost between the historical data and variables
for the project. For example, lines of code in the software development and rate paid to the
developer are required to consider determining the cost on the development. The parametric
costs have high dependency on the requirements of the activities during the project execution.
Project management software: The organization has to pay for the software to manage the
project. Project software is used to provide the communication among the team members,
manage the quality and create the schedules and plans (Nicholas and Steyn, 2017). The cost
might be one time cost for the project management software or it might be based on the
subscription.
7
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Figure 2: Area of expertise required in project management
Vendor big analysis: It means to analyze the availability of the vendors for the project software
and services. The vendors and their proposals for the project management software and services
are required to analyze to select the vendor which can optimize the cost with same quality and
performance. The bid analysis also helps to choose the most suitable vendor for the execution
and outcomes.
Reserve analysis: The cost for the continuance, risk avoidance and other activity is considered as
the reserve analysis related costs. Such cost is used only on the occurrence of the additional
activity in the project which was not included in the project plan. The cost is mainly required to
manage the changes, reserve the performance and accuracy (Mir and Pinnington, 2014).
Resource structure
The organization can use the work breakdown structure in which the skills and capabilities of the
resources can be used to analyze the roles and responsibilities in the project. Also, the resources
can be structured in the modular format so that their dynamic skills and capabilities can be used
to achieve the desired outcomes (Nicholas and Steyn, 2017). The resources can be defined on the
several roles and responsibilities. Therefore, the resources are structured into the manageable
teams whereas they are trained and rewarded for the services and contribution.
Justification
Therefore, the organization has need of the large amount of the cost to pay for the services. The
integration of the features and function related to the voice recognition. The organization can
divide the cost factors and map the resources more effectively to achieve the desired functions.
The project can use the resources also more effectively in the distributed and dynamic manner to
improve the contribution for the performance and quality. On each activity, the cost and
resources can be mapped to improve the performance.
4. Develop a time sheet with key project aspects such as milestones, slack etc to indicate how
long will it take to deploy “Voice Recognition” technologies
Time sheet
8
Vendor big analysis: It means to analyze the availability of the vendors for the project software
and services. The vendors and their proposals for the project management software and services
are required to analyze to select the vendor which can optimize the cost with same quality and
performance. The bid analysis also helps to choose the most suitable vendor for the execution
and outcomes.
Reserve analysis: The cost for the continuance, risk avoidance and other activity is considered as
the reserve analysis related costs. Such cost is used only on the occurrence of the additional
activity in the project which was not included in the project plan. The cost is mainly required to
manage the changes, reserve the performance and accuracy (Mir and Pinnington, 2014).
Resource structure
The organization can use the work breakdown structure in which the skills and capabilities of the
resources can be used to analyze the roles and responsibilities in the project. Also, the resources
can be structured in the modular format so that their dynamic skills and capabilities can be used
to achieve the desired outcomes (Nicholas and Steyn, 2017). The resources can be defined on the
several roles and responsibilities. Therefore, the resources are structured into the manageable
teams whereas they are trained and rewarded for the services and contribution.
Justification
Therefore, the organization has need of the large amount of the cost to pay for the services. The
integration of the features and function related to the voice recognition. The organization can
divide the cost factors and map the resources more effectively to achieve the desired functions.
The project can use the resources also more effectively in the distributed and dynamic manner to
improve the contribution for the performance and quality. On each activity, the cost and
resources can be mapped to improve the performance.
4. Develop a time sheet with key project aspects such as milestones, slack etc to indicate how
long will it take to deploy “Voice Recognition” technologies
Time sheet
8
Activity Time required
Developing idea 2 days
Generating context related information 5 days
Mapping scope and benefits 7 days
Understanding market advantages 3 days
Problem analysis 4 days
Developing solutions 15 days
Selecting suitable solution 3 days
Understanding capabilities 3 days
Designing solution 20 days
Mapping performance and quality 3 days
Including additional cost factors 5 days
Implementing changes 10 days
Testing outcomes 2 days
Handling risk and issues 3 days
Documenting the process 6 days
Project closure 2 day
Milestones
The project has several milestones according to general stages of the project management. For
example it is expected that the planning related activities are completed within the 20 days
whereas design phase can be executed within 30 days to meet the quality and performances. The
9
Developing idea 2 days
Generating context related information 5 days
Mapping scope and benefits 7 days
Understanding market advantages 3 days
Problem analysis 4 days
Developing solutions 15 days
Selecting suitable solution 3 days
Understanding capabilities 3 days
Designing solution 20 days
Mapping performance and quality 3 days
Including additional cost factors 5 days
Implementing changes 10 days
Testing outcomes 2 days
Handling risk and issues 3 days
Documenting the process 6 days
Project closure 2 day
Milestones
The project has several milestones according to general stages of the project management. For
example it is expected that the planning related activities are completed within the 20 days
whereas design phase can be executed within 30 days to meet the quality and performances. The
9
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