BTEC Level 5 Operations Management in Business: Volkswagen Case Study

This report examines the operations management of Volkswagen, focusing on key aspects such as defining operational outcomes and creating a network plan to illustrate critical paths within the business. The report outlines specific operational objectives designed to support strategic goals within a defined timeframe. It includes a task activity table detailing estimated time for activities. Furthermore, the report justifies the application of quality management techniques, like statistical process control, benchmarking, and international quality standards, to enhance Volkswagen's operational efficiency and product quality. The analysis aims to provide insights into how these strategies contribute to overall business success. The report is a case study analysis for a BTEC Level 5 Higher National Diploma in Business.

Task
Operation management of business (Case study of
Volkswagen)

Table of contents
• Introduction
 A set of clearly defined operational outcome for
Volkswagen
 Network plan showing the result critical path
 Justification of how quality management techniques that
apply to improve operation in Volkswagen.
• References
1

Introduction
This presentation is explaining operation management is an
division of management whit concern with the framing and
controlling the procedure of production and rebuilding the
entire business operations in the process of goods and
services.
2

Set of clearly defined operational outcome for
Volkswagen
The strategy explains the five major operational destinations in
context to supporting the filling of the prominent target in a
very short and medium term duration (its approx three to
five year) the objectives of operations. Some of them are
following:
 To make the information of encouraging the situation for
having outcome for alternative impact of related seasons.
3

Cont..
For each and every operational target, a set of outcome is
additionally characterized in the strategy.
 In the mid of the rang, the main difficulty focusing the
operational destination and outcomes are very
different.
 There is no general characterized collaboration
between the attainment of the operational objective and
the fulfilment of the vital target.
4

Cont..
New product presentation is vary vital part in the development of
the collaboration in concentrated market. This wider capacity
is turn in to a major obligation in order to promote
administration. In case of an organisation, the procedure of
raw material involves different stages and it can be detailed as
follows such as:
5

Cont..
TAS
K
ACTIVITY ESTIMATED DAYS
TIME
PREDECESS
OR
A prepare storage and search suppliers 0 -
B quotation and approval 20 A
C Placing order 5 B
D inform the accounts department 10 C
E receipt for goods 20 H
F receipt for invoice 15 A
G check products 5 F,C
H payment 15 A

The network diagram for the above said activities can be depicted
as follows:

Justification of how quality management
techniques that apply to improve
operation in Volkswagen.
Quality management is very essential in each and every firm as it
helps in arranging the product quality in an organisation
through the application of various techniques which provide
assistance to the Volkswagen in order to frame best quality
product. There are several manner that helps in boost up the
operation in the Volkswagen, are detailed as:
 Statical procedure control
 Benchmarking
 International quality standards

References
Ale, S., Bowling, and et. al., 2010. Climate variability
and drain spacing influence on drainage water
management system operation. Vadose Zone Journal.
9(1). pp.43-52.
Baboli, P.T., and et. al., 2014. Energy management and
operation modelling of hybrid AC–DC microgrid.
IET Generation, Transmission & Distribution. 8(10).
pp.1700-1711.
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THANK YOU
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