Professional Development and Skills Enhancement for a Waitress Role

This report, focusing on the professional development of a waitress, begins by outlining the skills and competencies expected for the role within a restaurant setting, specifically referencing Saray Restaurant in London. It emphasizes the importance of both hard skills (e.g., table setting, order taking) and soft skills (e.g., communication, teamwork) for effective performance. The report also delves into the benefits of ongoing professional development, linking it to improved career prospects and enhanced service quality. It incorporates learning theories, such as Maslow's Hierarchy of Needs and Freud’s Structural Model of Personality, to provide a theoretical foundation for the proposed development plan. The report assesses the waitress's existing skills, identifies areas for improvement, and proposes development approaches tailored to her professional growth, including specific, achievable targets and training strategies. The plan also references how elements of the plan apply underpinning learning and development theory.