Human Resource Management Report: Waitrose HRM Practices Analysis

This report provides a comprehensive analysis of human resource management (HRM) practices within the context of Waitrose, a British supermarket chain. It begins by defining HRM and outlining its purpose and functions, including workforce planning and resourcing. The report then delves into the strengths and weaknesses of various recruitment and selection approaches, such as systematic and personalized methods. Furthermore, it explores the benefits of HRM practices, including training and development, and recruitment and selection processes, for both employers and employees. The report also examines the effectiveness of different HRM practices in raising organizational profit and productivity, emphasizing the importance of effective communication, coordination, and employee training. The analysis covers various aspects of HRM, aiming to provide a holistic understanding of its impact within Waitrose's organizational structure and its influence on both employees and the company's financial performance.

Human Resource

INTRODUCTION
Human resource management is defined as prat of business operation and function that
responsible for all the things that are related work. It consist of recruiting, selecting, hiring,
training and development, administrating employees benefit programs etc. This department
within an organisation play's a different role that help an organisation to deal out with the fast
changing business environment as well as high quality of demand for skilful employees(Foster,
2014).In this report an organisation Waitrose, a British supermarkets which deals in retail food
division at world wide. This report is going analyses different different function and purpose of
human resource management which are applicable to the work force as well as resourcing an
organisation. Additionally, evaluating approaches of recruitment and selection process along
with its strength and weaknesses. Moreover, examining benefits of HRM practices for both
employer and employees as well as measure for raising profit and productivity. Furthermore,
importance of employee's relation, employment legislation impact on decision-making and
application of HRM practices with appropriate examples within organisation context
TASK 1
P1Purpose and function of HRM applicable to workforce planning and resourcing an
organisation
In an organisation context human resource management bothy purpose and function are
important element that help an organisation to carry out business activities and function. Its
main aim to do proper utilization of resources along with efficient use of existing man power
resources within organisation.
Purpose of human resource management: Human resource management is defined as
predetermined approach that help to manage people and work culture within an organisation. The
purpose of human resource management is that creates out job and deal with the application of
job (Pattanayak, 2018).It main motive is to identify right person for the right job so that business
gaols and objectives can be attained within stipulated period of time. It also includes both
internal and external employees as well as staff members that help to increase productivity and
profitability in competitive market place. The mangers of Waitrose are conducting various
training and development program, orientation and induction session for the new and existing

employees so that they feel comfortable and adapt working culture easily. From such instance an
employee feel free to share its ideas and views without any hesitation.
Function of human resource management: Human resource management is a function which
mainly focuses on recruitment, selection, management and providing guidelines to manpower
within a company.
( Source: Function of Human Resource Management, 2019)
Function of human resource management are divided into two parts that is managerial function
and operative function.
Managerial function: Managerial function are refer to those function that help in planning,
controlling, directing and organising activities with a business operation.
Planning: Planning play's a pivotal role with an organisation. This function help
mangers of Waitrose to formulate plans and policies towards the achievement of gaols and
objectives.
Illustration 1: Function of Human Resource Management

Organising: This function help human resource management of a respective company to
organise each and every activities in proper manner so that confusion and conflicts can be
avoided(Armstrong and Taylor, 2014). For such mangers can provide proper schedule of
performing task as well as delegate authorities to members so that targets can be achieved.
Directing: Directing is related with the disciple and knowledge that exist in an formal
way within workplace. The mangers of Waitrose are ensuring that there is proper flow of
communication as well as skilled employees so that main motive can be achieved.
Staffing: This function help mangers of Wait rose to find out right and at right who are
suitable for a particular job designation. The mangers are set up performance standards as well
as examining employees knowledge and skills in order to talented workforce.
Controlling: This function help mangers of a respective organisation to think what
should be done while dealing with the employees and staff members. In this manner mangers can
establish standard performance with actual performance by conducting performance evaluation
or appraisals.
Operative function: In an organisation operative function play's an important role within
workplace. It help in building good team of professional workers for operating business
activities.
Procurement: This function involves in procuring out right candidate for right job
designation which is needed to be placed within an organisation. It help mangers to perform
activities such as planning, selection, placement and induction or orientation of new employees.
Development; This function help mangers of Waitrose to provide proper training and
development to employees so that they can enhance their knowledge and skills that will help in
performing their job in a better manner.
Compensation: In toady's context each and every individual work towards a motive of
earning money. It is responsibility of mangers to provide equitable compensation to its employee
and staff members who are working at same level within organisation.
Motivation: In a work place motivation play's an effective role as it help employees to
engorge and motivate them so that they carry out their works in an attractive manner. Thus, in
this way mangers can accomplish their business gaols and objectives with competitive market
place.

Thus, the above mention are the function of human resource management that help an
organisation to perform their role and function in an effective manner as well as targets and gaols
can be attain within competitive marketplace.
P2 Strength and weakness of recruitment and selection approaches
Recruitment and selection refers to framework of chain and sequence of activity that
pertaining in selecting employable candidate or job seekers for an organisation(Bratton and
Gold, 2017) It is one of the most suitable process in selecting right candidate in order to fulfil
vacant job position with business.
Recruitment: Recruitment is the process of finding and hiring best and most qualified
candidate for job opening in an efficient time as well as with cost effective manner. It is way of
searching prospective employees or stimulating and encouraging individual to apply for job
within an organisation.
Selection: Selection is defined as an activity in which fixed number of candidate are
being selected from large number of application. It means placing a right candidate for a right
job. It consist of interviewing candidate and evaluating their qualities which are necessary in a
candidate before choosing a candidate for a job position.
Approaches of recruitment and selection process:
Systematic recruitment and selection approach: In systematic recruitment and selection
approach indicates that every job designation should be fulfil in a systematic and appropriate
manner(Brewster and Hegewisch2017). This approach is adopted by the mangers of Waitrose as
this provides proper and accountable detail about job position for which a candidate is being
hired. This process help mangers to evaluation of a candidate with its personal values and ethics,
interpersonal skills, ability to handle situation as well as match up with organisation values and
objectives.
Strength: The strength of this approach is that it is very effective in nature as it provides
detailed information about the job designation as well as carry out each and every activity in a
systematic manner.
Weaknesses: This approach of recruitment and selection process is that it very lengthy
process in selecting an appropriate candidate. Thus, it very costly method too.
Personalised recruitment and selection approach: This approach of recruitment and selection
process is personalised in nature as it help manger to acquire knowledge about the persona life

an work experience in personal way. From this approach mangers of Wait rose are acquiring
personal and positive relation with their new candidate so that it will be beneficial for both
candidate and organisation. Thus, it is a bias process in recruiting and selecting a right candidate
for an organisation.
Strength: Strength of this approach is that a candidate is well know by the recruiter of an
organisation in an personal manner. Thus, if such candidates are appointed they their full
assurance that they candidate is not fraud.
Weakness: Herein, an organisation are selecting those candidate who are well know to
them. In this way the mangers of Waitrose may lack behind in hiring more talented and
appropriate candidate for their business operation and function in an effective manner.
Thus, the above mention are the recruitment and selection approaches that can be adopted by the
mangers of a respective organisation. Moreover, it is said that a coin has two side that mean this
approaches have its own strength and weakness in selecting an appropriate candidate in order to
fulfil gaols and objectives in an attractive manner.
TASK 2
P3 Benefits of HRM practices within organisation for both employer and employee
In context to business human resource practices play's an essential role as it help
organisation to increase the efficiency in productivity and profitability in competitive business
environment(Chelladurai and Kerwin, 2017). For such purpose managers of Wait rose are
acquiring human resource practices so that it benefit both employer and employee which are
discussed below:
Training and development: In an organisation training and development play's an essential role
in accomplish gaols and objectives of an organisation. Such as it provide emphasises on
increasing skills, knowledge as well as enhance productivity of an employee so that they can
achieve their targets in an effective manner. If training and development is provided in an
appropriate manner then it will be beneficial for both organisation and employee to grow and
develop.
Benefit for employer: The benefit for employer is that they can formulate starting in
providing training and develop to their employees so that they can carry out their performance in

efficient manner. Thus, a employer can train its employees and staff members as per the need
and requirement.
Benefit for employees: Training and development creates benefit to employees in many
ways. Such as from this practices employees can increase their skills, knowledge and capabilities
so that they can perform their roles and responsibilities in an effective manner. Thus, it is
beneficial for both employees and organisation in improving productivity and profitability in
competitive market place.
Recruitment and selection process: In an organisation recruitment and selection play's an
effective role in selecting a best or suitable candidate in order to fulfil vacant job position. It is a
process of creating position and hiring best deserving candidate so that business gaols and
objectives of an organisation can be fulfil within stipulated period of time.
Benefits for employer: Recruitment and selection process are providing benefit to the
employer of Waitrose in creating an appropriate job vaccines so that right candidate can de hire.
Benefits for Employee: This process is providing benefit for the employees of Waitrose.
It provide appropriate guidelines to their employee so that each and every activities are
accomplish be them in a systematic manner. In this manner an organisation is delegating amount
of authority and power to employees so that business motive can be attained.
Thus, the above mention are some of the human resource practices that are benefiting both
employer and employees to perform their role and responsibilities in an effective manner.
P4 Effectiveness of different HRM practices in raising organisation profit and productivity
In an organisation human resource practice help in maintaining good relationship
between employer and employee which ultimately bring out effectiveness and increase in profit
and productivity within an organisation.
Effectiveness of organisational profits: It is important for an organisation to have a
system and proper recruitment and selection process. It will help them to have an appropriate
candidate which is result in achieving gaols and objectives as well as increasing profitability in
competitive market place. If mangers of Wait rose are more towards providing training and
development to its employees and staff members then will able to bring effectiveness as well as
earn revenue in competitive edge..
Effectiveness of organisational productivity: Organisation productivity can be increase
in competitive marketplace if in a workplace there is proper flow of communication as well as

have coordination between employer and employees . Apart from this manager of Waitrose are
providing training and development session to its employees so that they can increase
productivity in their work performance.
Thus, from the above it has been determined that human resources practices are help an
organisation in bring out effectiveness in both productivity and profitability in competitive
market.
The following HRM Practises which are carried over in the organisation helps in the
achievement of the organisations increase in the productivity as well as the profitability of the
organisation, it is because with the help of HRM Practises such as Training and Development it
will be possible to improve the overall efficiencies, skills and knowledge of the employees such
as the personal as well as the professional development could be made possible. This will help
the organisation to increase the moral, loyalty and dedication of employees towards their job
they are performing in the organisation. So with the help of this efforts of the organisation, it can
make their employees to perform better such as making the completion of work in lesser time as
compared to earlier. It means that the organisational works will be performed in lesser time
which will enhance the enhance the productivity of the organisation and will also help in
improving the organisational profitability and hence the effectiveness of the HRM Practises in
relation to making improvement in the profitability and productivity of the organisation can be
met.
Another HRM Practise was the recruitment and selection process which the organisation
makes for successful running of the operations in a continuous manner that could not impact
upon the working of the organisation. So with the help of this practise, it will be possible to hire
suitable employees in the organisations which suits to the posts vacant in the organisation and
this will help in creating a healthy competitive environment in the organisation and this will lead
to making improvement in the performance of employees as now the competition will be in
between the old employees and the new employees. In this way, their performance will increase
and this will also increase the speed of work in the organisation and will lead to increase in the
performance of the organisation. So the productivity of the organisation will be directly impacted
from this, it has been clear the direct impact will also be created on the profitability of the
organisation. So the HRM Practises carried over in an organisation are much effective and helps

in the successful achievement of the organisational goals and objectives. It also leads to increase
in the overall productivity and profitability of the organisation.
TASK 3
P5 Importance of employee relation and its influence in decision making process
Employees is defined as an organisation efforts that are created to maintain positive
relation within an organisation In this manner an organisation is bale to create a health relation
and it leads to improve productivity as well as reduces employee turnover. Moreover there are
importance of employee relation that influences decision making process.
Increasing productivity: In an organisation productivity can be increased if there is
good relation between the employer and employee within working environment. In this manger
of Waitrose can increase moral value among both employer and employee that creates advantage
in taking right decision for an organisation.
Team work: It is necessary for an organisation both employer and employees work
together in an team. The manger of Wait rose need to make sure that their must be proper
coordination so that their a project can be accomplish in an effective manner. Thus, coordination
among themselves help them to take effective decision for an organisation.
Reduces conflicts: If in an organisation there is friendly and peaceful environment that it
reduces chances of conflicts and confusion. In this manner manger of Wait rose are increasing
productivity among work place so that effective decision can be taken that is beneficial for an
organisation.
Thus, the above mention are the importance of employees relation that influences in decision
making process in order to have profitability and productivity in competitive market place.
Employee relation can be defined as the relation which exist in between the employees
and the organisation in which they are working. There are many benefits which the organisation
can avail with the help of maintaining good relation with the employees. Good employee
relations helps in maintaining good relation with the employees as well as it also makes and
helps in increasing the motivation and dedication of employees which makes possible for the
organisation to make and get effective work from them. In the today’s world, the efficiency and
knowledge level of the employees has increased to much extent and this has made the
organisation to take into consideration the importance of employees as well. It is also because the

employees are the key assets to an organisation that works for the achievement of the goals and
objectives of the organisation. It is also important for the organisations to take into consideration
the needs and demands of employees as well.
So as the employees are talented and efficient than only the organisations are taking into
consideration the perspectives of employees as well. It is because the employees do also have
creative ideas in their minds. And with those creative idea, it will be possible for the company to
achieve the heights of success to increase the profitability and productivity of the organisation.
The employees provide many creative ideas which the mangers cannot think off. Due to this
reason, the employees are now involved in the decision making process of the company and the
organisations has also achieved good success in the achievement of their goals and objectives
with the help of employees. This is also another reason due to which the employees impact upon
the decision making process of the company.
P6 Key elements and employee legislation and its impact upon HRM
Employees legislation is a framework that defines law that is govern employment within
workplace. It is important for every organisation to have certain relevant employees legislation
that help in selecting right and appropriate candidate for an organisation.
Equality act: This act consist of rules that is maintaining equality in hiring and section a
right candidate in fair manner. The mangers of Wait rose needs to ensure that each every
employee need to be treated equally and fairly so that there is no biasses among and employees
within work place. If mangers fail to do so then they will be abided with punishment which is
imposed by government.
Leave provision act: Leave provision act creates benefit foe employees as they can take
leave up to 12 weeks of unpaid leaves. For such purpose mangers of wait rose are providing
this benefit to their employees as well as ensuring job security too. As well as with this they are
maintaining health and safety of its employees and staff members.
Anti discrimination act: This act help an organisation in preventing discrimination
within workplace. Herein, mangers of Wait rose are ensuring that they are selecting right and
appropriate candidate without any discrimination. Such both male and female candidates are
given equal chances inspire of colour, region and many more. Thus, if an If an organisation fails
to meet up then they are abided with penalties imposed by government.