BUS300: Sustainable Audit Report on Walmart's Business Practices

This report provides a comprehensive sustainable audit of Walmart, examining its business operations, strategic niche, and history. It delves into Walmart's competitive landscape, including key competitors like Amazon and Costco, and analyzes its relationships with suppliers, highlighting the use of modern technology in its global supply chains. The report assesses Walmart's Corporate Social Responsibility (CSR) and sustainability programs, including economic opportunities for employees and community involvement, while also acknowledging criticisms of its CSR initiatives. It addresses programs designed to manage unexpected challenges, such as environmental impact, and reviews government regulations and social license considerations. Finally, the report offers sustainable recommendations, such as expanding into developing countries and improving HR policies. The analysis is supported by relevant references, offering a detailed overview of Walmart's sustainability efforts.

SUSTAINABLE AUDIT
ASSIGNMENT
PART 1: HAND-IN RESEARCH

Introduction and description of the
company
 Walmart is an American multinational retail
chain corporation.
 It operates a chain of grocery stores,
hypermarkets, discount departmental stores,
Sam’s club retail warehouses.
 They have about 11348 stores in 27 countries
and 55 different names. It is operating in
countries like USA, Canada, UK, Brazil, Japan,
India, Argentina etc (Muñoz, Kenny & Stecher,
2018).
 They have generated a revenue of $ 514.419
billion in 2019.
 Their supplier chains is based globally and use
the latest technology to monitor the supply of
goods.

Analysis of their strategic niche and
Brief history of its foundation
 Walmart has become the household name in many countries as they
offer a huge variety of products under the same roof.
 The discount policy and cheap stores are the main cause of
attraction.
 It’s highly efficient supply chain gives them competitive advantage
over others.
 Sam Walton is the founder of the world’s largest retail chain Walmart.
 Ben Franklin was the first store he bought. The next store he bought
was Eagle departmental store.
 The first Walmart store was opened in 2nd July 1962 (Muñoz, Kenny &
Stecher, 2018).
 With consistency and customer support it grew to 800 stores in 1985.

Competition and existing
relationship with supplies
 Some of the biggest competitors of Walmart
are Ikea, amazon, Alibaba, Costco. Etc.
 Both their in store collection and online
shopping gives them the advantage.
 A large base of trusted customers who are
loyal to Walmart.
 It has a very strong financial backbone.
 Walmart has a global supplier chains and
maintains liaison with them. The supply
chain used modern technology to monitor
the distribution of products to different store
(Robson & Pitt, 2018).

CSR and Sustainability programs
and analysis of its reporting
structure They create economic opportunities for the employees, suppliers and
also for the people working in the supply chain for Walmart.
 Creating strong communities where the retailers operate.
 They involve in surveys to understand the needs of the customers
and the management works accordingly for customer satisfaction
(Robson & Pitt, 2018).
 Reports contain detailed criticism of its CSR programs.
 It also examines the business framework and observes the SWOT and
PESTEL analysis, five forces.

Programs to deal with unexpected
challenges
 Walmart takes care of the customers and supports the communities
by donating
 They are also taking care on the impact on environment by several
means such as water reservations, zero carbon wastage etc.

Government regulations and level of
Social Licence in which it operates
 Due to the pressure of government the wages of the employees are
asked to increase.
 Different countries have their own policies and taxation that affects
the business.
 Walmart has business throughout the world as a result they have to
deal with extreme SLO (Muñoz, Kenny, & Stecher, 2018).

Sustainable recommendations for
the company
Walmart need to expand their business
in the developing countries to seize
the market and work on their HR policy
for labor market.

References
Muñoz, C. B., Kenny, B., & Stecher, A. (Eds.). (2018). Walmart in the
Global South: Workplace Culture, Labor Politics, and Supply Chains.
University of Texas Press.
Robson, K., & Pitt, L. (2018). People of walmart: Targeting the world’s
largest retailer and its customers. SAGE Publications: SAGE Business
Cases Originals.

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