3006IBA Workshop Case Analysis

This case study analyzes the ethical and corporate social responsibility (CSR) issues faced by Walmart, a leading multinational retail organization. It discusses the main stakeholders involved, their interests, and the theoretical frameworks that can be applied to address these issues. The analysis emphasizes the importance of ethical practices and stakeholder satisfaction in ensuring the organization's success and sustainability.

3006IBA-WORKSHOP CASE ANALYSIS PREPARATION FORM
Name:……………………………Student No:……………………Workshop No:……… Case Study:…………………………………...................
What are some of the main ethical
and/or CSR issues involved in this
case or dilemma?
Walmart is a leading multinational retil business organizatin. As a leading
busines organization, Walmartneeds to follow some business ethics and rules
in order to sustain and survive in the comptemporary industry. According too
he case study, organization is facing some etical or CSR issues in the
production process of the orgaization. They are as follows-
 The role of the government shrinks in the promotion and implementatio
of economic rules and regualtion in the industry
 Comany is facing some issues regarding the benefits they give to their
emplyees.
 Company is reducing their CSR activities for the overall develpment of
the society.
Who are the main stakeholders and
what are each of their primary
interests?
Every organization needs to satisfy the interest of their stakehlders in
order to earn profit in the busines. Walmart has to work with their
stakeholders in order to keep their busines alive in the industry. There
are many stakeholders associated with the production and selling of the
organization. They are as follows-
 Shareholders: Interest area- Growth rate, dividents
 Banks and other money lenders: Interests of the loan taken by the
organization, credibility of the organization

3006IBA-WORKSHOP CASE ANALYSIS PREPARATION FORM
 Directors: salary, job satisfaction, social status
 Employees of the organization: Job security, jo b satiisfaction,
salary, working environment.
 Customers: Good quality product and services of the organization,
cusstomer car services provided by the organization.
What theoretical frameworks or
models that you are aware of so far
in this course might apply to this
situation?
The management of Walmark can use McKinsey 7-S Framework Model
and Kotter’s 8 Step Change Model to initiate problem solving
approaches in the business strategies of the of the organization. With
the proper utilization of McKinsey 7-S Framework Model, the
management can cultivate the holistic development process of the
organization. This model will help the organization to evaluate the
effectiveness of the structure, systems, strategies, staffs, styles, skills
and values of the organization in the develpment process of the
organization. Kotter’s 8 Step Change Model will help the organization to
facilitate change i the development process of the organization.

3006IBA-WORKSHOP CASE ANALYSIS PREPARATION FORM
What actions or decisions would be
likely to yield the most ethical and
socially responsible outcome(s)?
Every organization needs to determine the purpose of the organization.
The management of Walmart should modify the aims and objectives of
the orgaization according to the purpose of the organization.
Organization should not leave their philosophies behind while framing
the activities of the organization. Organization can earn positive
outcome by introducing the practice of ethical code of cnducts in the
roles and respnsibilities of the organization. An effective and unnbiased
assessment technique to evaluate the activities of the organization is
essesntial to bring about desired outcome from the production process
of the organization. Decisions of the organizations should have the
potentiality to counter the cons of the production process of the
organization.
Any additional comments or
thoughts on this case or dilemma?
e.g.
 do these issues/dilemmas
relate in any way to your daily
life?
 do they relate to in any way to
someone you know? (and/or
a similar situation that you
may be aware of?)
Walmart needs to take some aditional measures to counter the
consequences of the disputes associated with the case staudies of the
organization. These disputes are asociated with the life of the
stakeholders of the organization. Organizations should modify their
social security schemes and services in order to mitigate the effects of
employees dissatisfaction inside the organization. Orgaization should
provide fair benefits along with fair salarie or wages according to the

3006IBA-WORKSHOP CASE ANALYSIS PREPARATION FORM
rules and regulations of the relative industry.
Dissatifaction of the employees is detrimental to the develpment of the
organization. There are many instances in this industry which explains
the negative consequences of not following the ethical norms in the
organization.