Management Practices and Issues in Walmart: Diversity & Communication

This report provides an overview of Walmart's management practices and issues, focusing on managing a diverse workforce and effective communication strategies used by leaders within the organization. It includes an analysis of the challenges Walmart faces in leveraging the innovative abilities of a diverse workforce and the importance of effective communication for leaders to interact with employees. The report also offers recommendations for improvement, such as fostering respect in the workplace, enhancing communication among team members, implementing behavioral and contingency theories, and strategic realignment to increase organizational efficiency and effectiveness. The recommendations are aimed at increasing Walmart's productivity, profit, and revenue in the coming years. The report also summarizes the role of leaders in achieving organizational goals and mitigating diversity workplace issues through a well-defined communication plan.

Management
Practices and Issues
in Walmart

Overview of the research paper
 Walmart with exploring its management practices and issues from two
of areas
 Issues involved in managing a diverse workforce
 Current practices in the organization around how leaders use effective
communication
 Required to make improvement in the business functions of Walmart
 Recommendations are provided based on area and company so that
they can manage entire business functions

Brief background of Walmart
 Walmart is an American discount department store which was founded in the
year 1962
 Expanded its store outside Arkansas by the year 1968 and through rest of the
Southern United States by the year 1980s (Walmart, 2016).
 Walmart is operated e-commerce as well as retail operations
 More than 150 distribution centers of Walmart
 Walmart provides retail goods
 Walmart is also provided services like music, movies, and books and downloads
 Baby products, grocery products as well as sporting products

Interview of persons
 Retailers and employees of Walmart are interviewed
 Interviewed to analyze the management practices and management
issues of the organization
 Provided information regarding operations, products and services in
the selected organization
 Gather data related to internal operations of the company

Areas to be researched
 Area 1: Issues involved in managing a diverse workforce and
conduct necessary research to address these issues
 Diversity in the workplace increases profitability along with
opportunities for the employees (Barak, 2016).
 The business leaders of Walmart face difficulty to understand the
value of person’s innovative abilities (Harvey & Allard, 2015).
 Failed to manage diversity in the workplace is resulted in employee
turnover along with loss of talented employees

Areas to be
researched
(Contd.) Area 2: Current practices in the organization around how leaders use effective
communication
 Communication is required to the business leaders so that all the employees
can interact with others
 Send and receive of messages from the employees (Brunow & Nijkamp, 2018).
 Leaders require becoming skilled communicators in relationships at the
organizational levels
 The leaders are concerned about practices and use of the diverse leadership
style as per requirement of audiences plus personal leadership qualities.

Recommendations in areas
Recommendatio
ns
Details
Respect in
workplace
It should require achieving diversified workplace is to
establish teamwork as well as mutual respect among
the staffs.
Communication Communication is required among the project team
members in diversified workplace so that the workplace
leaders and team members can communicate with each
other.
Implementation
of behavioral
theories
It should require implementing behavioral theories in
the organization as this style can acknowledge
significance of required leadership skills.
Implementation
of contingency
theories
Walmart should focus on single way to lead the project
teams and each leadership style is based on situations
of workplace.

Plan to share recommendations
to the company
 Recommendations are shared with the management team of Walmart
 The organization ensured that they should follow leadership theories
 Implement strategic realignment for increasing efficiency of the
organization along with effectiveness (Motschnig, Ryback, &
Motschnig, 2016).
 Savings of company will realize over budget years
 Walmart should increase their productivity, profit by 10% and
revenue by 20% in coming years

Summary
 Role of leader in the project towards achievement of organizational
goals
 Leadership theories are also summarized in this project so that the
reader can gain an understanding of how leaders play a key role to
achieve productivity
 Diversity workplace issues are also analyzed in this paper so that the
reader should identify those issues and mitigate them on time
 Implementing communication plan and providing respect to the
employees in the workplace

References
 Barak, M. E. M. (2016). Managing diversity: Toward a globally
inclusive workplace. Sage Publications.
 Brunow, S., & Nijkamp, P. (2018). The Impact of a Culturally Diverse
Workforce on Firms’ Revenues and Productivity: An Empirical
Investigation on Germany. International Regional Science
Review, 41(1), 62-85.
 Harvey, C. P., & Allard, M. (2015). Understanding and managing
diversity: Readings, cases, and exercises. Pearson.
 Motschnig, R., Ryback, D., & Motschnig. (2016). Transforming
Communication in Leadership and Teamwork. Springer.