Mental Health Program at Walmart: A Comprehensive Report

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MENTAL HEALTH IN THE WORKPLACE 1
Course Name: Mental Health in the workplace
Name:
Student ID:
Due Date:

MENTAL HEALTH IN THE WORKPLACE 2
Part A
Component of mental health programs
The major components in the health care program of Boys and girls club includes various mental
and social activities that has been launched by Wal-Mart to support mental health and work
culture of the organization. These components include life skill education and counselling of
employees, work place stress management and associated facilities that are included in the same.
Reduction of suicide practices due to work place stress. In order to study the neurological
disorder and associated stress with the work, and developing features to reduce them in the
organization. To encourage participation and sharing of general health issues and social
drawbacks one might feel in the process and develop substantial efforts to deal with them
effectively.
Components of organization
Wal-Mart being one of the employee developing and global company deals with number of
mental health problems and workplace issues. Company has been persistent to develop various
features that lead to the development of employees and sustain their qualities. The major
components includes studying the body language, develop communication with the employees,
helping employees to make emotional balance. Take time to respond and develop ways to deal
with the same effectively. Understanding the insight of the people and making modulation in the
fear services associated with the same. Developing empathy, proper morality and to deal with the
needs of the people.
Programs and activities involved

MENTAL HEALTH IN THE WORKPLACE 3
The number of activities that are involved in the process includes various practices that have
been adapted by Wal-Mart to develop mental health of employees. They introduced medical
clinics to understand needs of the organization these sessions includes discussions regarding
work place and social issues faced by the organization and making changes effectively. They
were believed to take sessions to study cases related to anxiety, depression, grief and relationship
issues. They have been taking guiding and counselling sessions in order to develop their pace at
work and discuss the chronic issues related to the facts. The councillors were available on Skype
as well for better technical resources and values in the process. The programs also involved some
fun filled activities like office outing, painting competitions, chair races and chain messages all
these played a vital role in developing office culture and needs effectively.
EAP program used in activities
Boys and girls club in Wal-Mart has adapted certain features that deal with employee assistance
and their needs in the overall development of activities associated with them. These programs
have been helpful to study mental and physical growth of an individual and develop effective
activities associated with them. The major EAP used includes legal advices and financial advice
and help, assistance for work related queries and adapting values associated with them. Making
policies has helped not only the employee but also their spouse and children. Also helping non-
marital partner that has been declared by employees and living in the same household as the
employee. They believe in giving direct counselling and services rather than substitute
counselling. Many of these programs also helps in understanding work life balance and develop
various features that can help in maintain all in one place. This has been one of the major issues
to make sure there is an effective peace within the employee and he is not going through much
stress in the work place. This involves conduction of meetings and seminars to develop effective

MENTAL HEALTH IN THE WORKPLACE 4
methods to resolve the issues and develop services associated with the employee mental health
study (Maiden, 2014).
Factoring cultural considerations
In order to make various EAP procedures and polices the company has considered various
cultural factors associated with the diversity. This includes observation of traditional clothing,
culture and folklore that has been adapted by various employees. The manners associated with
cultures like shaking hands and exchanging business cards are necessary to adapt various values
based on the cultural benefits and associated values with the growth of an individual and
involving in the cultural values and social behaviour associated with the cultures and developing
ways for better understanding and development of principles associated with the culture and
making needs associated with them.
Examples of gender specific and sexual orientation
The company has been working effectively to see all the employees with similar needs and
similar outlook and not be biased towards any particular problem. That can be seen in the
process where the overall needs associated with the gender and taken separately and well-
structured in order to have proper orientation and evaluation associated with the female and
considering the issues related to health, safety and opportunity available to them in the company.
The EAP process will be developing an understanding of overall needs and values associated
with global development and women structuring in order to have an effective output from the
available resources.
Effectiveness of these programs

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These programs have been effective in bringing down mental health problems and work place
issues associated with all the programs that have been launched by the organization. This has
been seen in the process that overall results were good in order to have better employee and
employer relation and making effective changes in the development process associated with the
research. The program suggested various methods associated with cultural and gender
satisfaction by considering values associated with them and making changes associated with
overall development and cultural benefits associated with the research. The effectiveness has
been seen on the rising productivity and development standards of an individual and making
changes in the overall process of employee understanding(Feit& Holosko,2012).

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Part B
Role in development team
The role which I would like in EAP team will be program developer and coordinator. The major
reason for opting for this role is to determine effective needs of the company and understanding
individual issues associated with them. The role also includes developing effective outcomes
associated with the research and making changes associated with the program so as to cover all
the factors included in the process.
Expected goals and outcomes from program
The major outcome that is expected from the program is thorough understanding of employee
needs and making changes in the development process in order to have effective solutions
associated with overall employees. Another goal is to collect satisfactory responses from all the
team members and help them to develop an understanding and well established database
associated with the research. The aims include cover employees on the basis of caste, gender and
mental health.
Process to identify key needs in the program
The major steps that will take to identify the needs include making a team that will identify
various issues and will divide the resources in the same manner. Another method will be
communicating with the employees and understanding all the needs associated with global
platform and associated values in order to frame a program that can benefit all. The needs will be
identified by talking to respect team leaders and managers and understanding the issues they

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might have come across during the project and make changes in the process to deliver needs
effectively. The overall process that is involved in the same includes effective development of
data and analysing them (Richmond, 2017).
Who will be target audience?
The target audience will be all the employees and especially those who has been facing these
issues for a long time now and who are not able to make changes in the overall process and
delivering the same in the program. The audience also includes some of the managers who have
been facing issues to deal with employees for a long time and has been making small efforts to
develop change in the process.
Activities and components to be added in program
The major activity will be clinical examination and guidance from councillors. Some of these
sessions will be in group while others in individual manner to understand needs individually.
Another component includes clinical diagnosis and solution provided by the experts. Other
components includes outdoor activities and stress buster fun programs to be added in order to
develop effective resources associated with the global needs and associated platforms with the
employee needs. Developing women centric polices and programs such as maternity benefits and
values in order to make sure there is an overall coverage of employees from all the aspects.
Delivery process of program
The delivery process of the program will be set of values that can help in the growth and
development needs associated with the values and making changes in the process. This also
includes communicating with all the employees individually and making changes in the process.

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The delivery process includes personal session and feedback sessions to be arranged to study the
growth of an individual and make the employee comfortable and well discussed with the needs
of the organization. The delivery also includes providing effective benefits to the employees and
understanding further their issues and needs associated with their culture and gender (Nair &
Xavier, 2012).
How to include cultural component
The introduction of cultural component will be done by deeply understanding the cultural
diversity in the organization and making changes in the overall development process associated
with global needs and values in the EAP process. The emotional attachment and the etiquettes
associated with the culture will define the methods that can be adapted further in order to have
essential outcomes associated in the process and making changes in the development needs of
the organization. The development of culturally diversified environment is needed for better
understanding and associated values in the process and making changes in the program.
How to evaluate effectiveness of program
In order to evaluate the effectiveness of the program I will make a feedback criteria based on
grading system that can help in the collection of responses and effective application of program
as per employee needs. This also includes making changes in the current needs and developing
further analysis to changes the program structure. Another process will be to analyse the
response by communicating with all the people individually and developing a way for better
assessment and development standards associated with the research (Feit& Holosko, 2012).

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References
Feit, M. D., &Holosko, M. J. (2012). Evaluation of employee assistance programs.Routledge.
Maiden, R. P. (2014). Accreditation of employee assistance programs.Routledge.
Nair, P., & Xavier, M. (2012). Initiating Employee Assistance Program (EAP) for a Corporate:
An Experiential Learning. IUP Journal of Organizational Behavior, 11(2).
Richmond, M. K., Pampel, F. C., Wood, R. C., &Nunes, A. P. (2017). The impact of employee
assistance services on workplace outcomes: Results of a prospective, quasi-experimental
study. Journal of occupational health psychology, 22(2), 170.