Walmart: Analyzing Change, Resistance, and Organizational Culture

This presentation analyzes change, resistance, and organizational culture within Walmart, a multinational retail company. It explores how Walmart adapts to change by adopting new technologies and managing resistance to these changes. The presentation applies Kurt Lewin’s three-stage change model (unfreezing, change, refreezing) to illustrate how Walmart can successfully implement changes. It also examines the significance of organizational culture in influencing the adaptation of change. The analysis covers overcoming resistance through influential individuals and manipulation. The conclusion emphasizes the importance of change for organizational success within a competitive business environment and the use of appropriate procedures in bringing about desired change and handling resistance effectively.

MANAGEMENT
STUDENT’S NAME
COURSE
UNIVERSITY
DATE
Understanding people and organizations

INTRODUCTI
ON
 This task is going to focus on three aspects in management which are very crucial for the
success of any organization which are change, resistance and culture.
 This task is going to focus on Walmart which is a multinational retail company that runs a
variety of hypermarkets, chain stores, grocery stores and department stores for discount.
 The assignment shall outline how change has an influence in the performance of the
organization and how resistance to this change can be dealt with accordingly using Kurt
Lewin’s change management theoretical model

CHANGE
 Change is inevitable as far as the success of the organization is
concerned

Walmart and change
Adopting new technologies that will enhance
customer services.

Kurt lewin’s change model
Lewin described this model as a three-stage process also
known as unfreezing- change – refreeze.

Unfreezin
g  .

Change
 individuals begin applying the new technology bit by bit until it
becomes their routine with time.
 the organization should create more emphasis on the significance of
the new technology in business which enhances efficient adoption of
the technology throughout the organization within a short period.

Refreezing
 people have fully adopted
the new technology
 the employees and
consumers for the
organization’s services are
very comfortable with the
new technology.

Resistance
 Refers to an act of forfeiting an act not willing to involve yourself in

Resistance to change
This is where the people have a negative
attitude towards the newly introduced
change.
If the change is sudden people will tend to
resist hence a successful change
management plan should be given time.

Overcoming resistance to
change
 Winning the support of key influential individuals within the organization
 use of manipulation and cooptation

Organizational culture
 This refers to both the formalities of tackling issues in the organization