This case study delves into the multifaceted challenges faced by Walmart, a global retail giant. It begins by outlining Walmart's substantial US division, emphasizing its various retail formats and strategic focus on cost leadership. The study identifies key strategic problems, including employee treatment and working conditions, issues with span of control, and thin profit margins. It then analyzes Walmart's stakeholders, including investors, customers, employees, and suppliers, highlighting their respective priorities and interests. The study also examines Walmart's corporate social responsibility challenges, such as controversies related to labor practices and product quality. It proposes solutions to these challenges, including improvements in HR management, global market expansion, and advancements in distribution networks. The case study also offers recommendations for addressing corporate social responsibility challenges and improving stakeholder satisfaction. Finally, the analysis underscores the influence of stakeholders on Walmart's strategic direction, emphasizing the importance of balancing their diverse interests in the context of global operations.
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