This report analyzes Walmart's value chain, focusing on its application of the Ackoff pyramid (DIKW model) to support business globalization. It examines the company's strategies in inbound and outbound logistics, marketing, sales, human resource management, and technology development. The report highlights the importance of data management, information systems, and agile principles in achieving efficiency and customer service. It explores the primary and secondary activities within Walmart's value chain, including procurement, human resources, and infrastructure, along with a rich picture analysis. The report also proposes a solution plan that emphasizes business process improvement, agile implementation, and the use of technology to enhance customer service during challenging times. The analysis covers Walmart's expansion, its approach to supply chain management, and its use of technology for sales and customer service. The report emphasizes the use of data and modifications to the system based on the customer requirements.
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