Analysis of Warehouse Management Challenges and Recommendations

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This report delves into the complexities of warehouse management, highlighting its critical role in the supply chain and its impact on business performance. It identifies key challenges such as stock control issues, communication breakdowns, and order inaccuracies, and explores their consequences. The methodology incorporates interviews with warehouse managers and employees from IBM, Nike, and Pepsi, providing diverse perspectives on these challenges and potential solutions. The report presents research data illustrating the support for warehouse management techniques across the companies, followed by recommendations for improving warehouse operations, including the implementation of effective strategies and expert involvement to optimize global supply chain management.
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Name of the Student:
Title of the Professor:
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Warehouse Management
Abstract
Underperformance being experienced in warehouse management is known to have the
capability of negatively impacting on the entire sector of the supply chain. This has further led to
various organizations not attaining most of the desired goals in real time since the needs of all
the customers are not met in an adequate time (Mangan and John 56). There is, therefore, the
need to come up with sufficient strategies that are associated with Warehouse management to
scale up various issues that are attached to global supply (Chen and Haozhe 129). It will
therefore implement the use of interviews in the methodology (Barney and Jay 78).
Challenges associated with warehouse management
There are quite some challenges that are attached to warehouse management. As many
businesses tend to grow, the owners usually face the challenge of adequately managing this kind
of growth together with the entire implications associated with most of the business operations
(Priem, Richard and Morgan 280). Stock control management is one of the major areas of a
particular business that has the capability of encountering quite some growing pains that appears
to be showing itself issues associated with increased costs, slow productivity and even the
wastage of the entire stock (Hitt and Michael 140). As most of the growing companies often
make some form of discoveries, a good number of their methods of operations together with
various types of technology implemented at the start can at some point emerge as a future barrier
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(Lusch and Robert 78). These challenges tend to bring on board quite some risks that end up
affecting the operations of quite some organisations (Johnson, Peterson, and Zhaohui Wu 319).
On the other hand, one negative thing about these challenges facing warehouse
management is that most of them tend to tarnish the reputation of a given organisation thus
making it very hard to attract the attention of various customers who are known to be situated in
multiple locations (Tiwaria and Sunil. 365). Communication is one of the significant challenges
that are significantly affecting warehouse management. It has proved to be a massive challenge
within the entire logistical chain (Krause and Daniel 110). Effective communication has the
capability to maximize the rate of productivity within any organization. Once there is no
adequate communication across various employees together with the top management officials
of a given organisation, this is likely to pose the most significant challenge when it comes to the
management of multiple operations that are associated with warehouse management (Christopher
and Martin 198).
Moreover, another problem associated with warehouse management is the inaccurate
purchase of different types of orders. This happens typically when all the invoices are not able to
match what has been received on all the rules that have been purchased within a given time
frame (Sodhi and ManMohan. 380). Any business that is growing can encounter quite some
issues that generally appear to be unseen as a result of all the purchase orders being larger or
even more complicated. The only thing that can help to mitigate this form of challenge is to
appropriately implement adequate and reliable strategies of record keeping within the warehouse.
Handling of quite some damages within the boundaries of the warehouse has emerged to be a
severe problem as far as global supply chain management is concerned (Wang and Gang. 678).
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In person interview of three different experts
1st person: Thomas Jefferson
Title: Warehouse manager
Name of the company: IBM Company
Expert background
The expert has a vast experience in various issues and operations taking place within the
warehouse. Moreover, having worked in quite some organisations, he is aware of quite some
issues taking place with the boundaries of the warehouse and can quickly inform the top
management officials whenever there is a problem being encountered.
Interviewer: Do you think that warehouse management is necessary within this organisation and
why do you think so?
Expert: Warehouse management is a vital issue that aims towards scaling up most of the
operations within the, and due to this, the entire organisation cannot adequately operate without
an appropriate implementation of warehouse management strategies.
Interviewer: Are there any challenges that this organisation is facing as far as warehouse
management issues are concerned?
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Expert: Yes, the warehouse has been able to face quite some challenges that go further to effect
even the top management team in terms of how they handle various issues within the
organisation.
Interviewer: Where do you see this warehouse in the coming years?
Expert: I believe that the entire warehouse is set to move to greater heights in the coming years
as a result of the new technologies that are currently being implemented.
Interview 2
1st person: Albert James
Title: Employee
Name of the company: Nike Company
Expert background
Albert is an employee of the organisation where he has been able to work with several
other employees to bring out the best outcome as far as the goals of the organisation are
concerned. Moreover, he has been trained on how to handle various modes of operations that
aims towards bringing one of the best outcomes so far.
Interviewer: As an employee of the organisation, do you support issues associated with
warehouse management?
Expert: Yes, I fully support issues related to warehouse management since they are among the
best alternatives that aim towards taking the entire company on the right track for it to be able to
compete even with various companies within the business platform.
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Interviewer: Do you think that the top management officials of this company should fully
engage the employees during various processes of managing a warehouse?
Expert: Yes, employees should be involved since they are the ones who can determine the rate
at which performance issues within the warehouse can be managed. Moreover, they are the ones
who determine the outcome given out by the warehouse.
Interview 3
1st person: Ronald John
Title: Employee
Name of the company: Pepsi Company
Expert background
The expert has been able to work in this field for more than five years and is now well
versed with a good number of operations being carried out almost in all departments. Moreover,
Ronald is in charge of various computer-related programs that can manage multiple activities
within the warehouse.
Interviewer: How far have you developed various aspects of warehouse management within this
organisation?
Expert: We have been able to implement various aspects of modern technology that have even
gone further to make quite some operations to be much easier thus avoiding the occurrence of
any issues during the services.
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Interviewer: How does the top management ensure that every employee understands different
parameters associated with warehouse management?
Expert: The top management team usually concentrates on the creation of awareness across all
employees where every individual is generally taken through a three days training for the entire
sector to be easily understood.
Interviewer: What significant benefit have you been able to encounter as a result of appropriate
warehouse management strategies?
Expert: Warehouse management within this company, has enabled us to gain a positive
reputation across the borders and even go as far as meeting the needs of our customers known to
be situated in various locations.
Presentation of research
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Whenever most of the items are broken in most of the warehouse operations, this usually
appears to be expensive to be the entire department of the organisation (Gereffi, Gary, and
Joonkoo Lee 234). This issue related to product damages is likely to be brought by the inability
to implement adequate strategies that will be able to govern the way various parameters are
being handled within the warehouse.
On the other hand, globalisation also tends to be another challenge. The net result that is
attached to globalisation tends to be a massive kind of influx associated with a competition that
originates from abroad (Tate and Wendy 416). Products originating from different countries are
not able to offer the same amount of artistry most so the one that any given organisation might
decide to take pride in offering, but instead, their lower production cost has the capability of
killing the nature of the entire business (Richey and Glenn 419). The only situation that can help
to save such a condition is the adequate implementation of effective warehouse management that
will even go as far as keeping time together with money through the application of quite some
automated processes along with a higher level of accuracy when it comes to the delivery of
various types of orders. The ability to encounter quite some redundant processes within the
warehouse has the capability of increasing labour costs in the entire organisation (Pagell, Mark,
and Anton Shevchenko 112). Once there is an increase in the level of labor cost, there are higher
chances of that organisation encountering a high percentage of losses. Moreover, those
warehouses that have been able to meet one or more of the above challenges have ended up
finding one of the most challenging times in terms of carrying out various duties in an adequate
manner; this further prevents them from even competing with the rest of the other warehouses
that tend to operate within the market platform (Waller, Matthew and Stanley 410).
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At some point, growth is highly capable of causing a significant drop when it comes to
the morale of various employees within an organisation (Golicic and Susan 113). Business is
capable of adequately handling a good number of stock management issues which majorly
include things like taking advantage of more advanced forms of technology that can perform
quite some tasks without any barrier related problems being encountered.
Technical part
Presentation of research data
IBM Company Nike Company Pepsi Company
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
About the above data, nearly all three companies were able to support warehouse
management techniques in most of their operations entirely. Pepsi Company appears to be the
one that fully utilises this mode of operations since it is the only technique that gives them a
perfect opportunity to track the movement of most of the products belonging to the company.
Moreover, IBM Company follows second with a total of 90% of its employees fully supporting
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warehouse management. Probably, this might be the reason as to why the entire organisation has
gained much popularity over a wide area as a result of its capability to satisfy the needs of all the
customers. 85% of the employees of Nike Company were able to support this form of
management (Wu and Yun. 129). At some point, many of them could state that this technique
has enabled them to minimise the occurrence of various forms of errors thus giving them one of
the adequate opportunities to fully compete with several other organisations within the business
platform. According to the information collected by the research data, it is clear beyond any
reasonable doubt that warehouse management forms one of the major pillars of an organisation
and it has got the capability of determining the rate at which an organisation is capable of scaling
up in the coming future. Implementing it, therefore, requires a lot of ethical considerations that
are geared towards providing appropriate and reliable guidance of what should be done.
Presentation of recommendation
To attain most of the desired goals as far as global supply chain management issues are
concerned, adequate strategies should be implemented to manage the entire operations taking
place within the warehouse of a given organisation. Various teams of experts together with the
top management officials of a given organisation should be able to come on board to offer
adequate support most so during times of difficulties or in the areas that have even identified to
have loopholes. Since most of them have developed appropriate management skills, they should
be ready to provide some of the best decisions attached to warehouse management to keep track
of various processes and ensure that their respective organisations can meet the needs of multiple
consumers, irrespective of where they live. These top management officials should also ensure
that appropriate rules and regulations are followed to the latter thus bringing some conditions of
formality in most of the operations within the supply department.
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Works Cited
Barney, Jay. "Purchasing, supply chain management and sustained competitive advantage: The
relevance of resourcebased theory." Journal of supply chain management 48.2 (2018): 3-
6. Print.
Christopher and Martin. Logistics & supply chain management. New York: Pearson, 2016. Print
Chen and Haozhe. "Defining and operationalising supply chain process integration." Journal of
Business Logistics 30.1 (2018): 63-84. Print.
Gereffi, Gary, and Joonkoo Lee. "Why the world suddenly cares about global supply chains."
Journal of supply chain management 48.3 (2016): 24-32. Print.
Golicic and Susan. "A metaanalysis of environmentally sustainable supply chain management
practices and firm performance." Journal of supply chain management 49.2 (2017): 78-
95. Print.
Hitt and Michael. "Relevance of strategic management theory and research for supply chain
management." Journal of Supply Chain Management 47.1 (2017): 9-13. Print.
Johnson, Peterson, and Zhaohui Wu. "Building a more complete theory of sustainable supply
chain management using case studies of 10 exemplars." Journal of supply chain
management 45.2 (2017): 37-56. Print.
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Krause and Daniel. "Special topic forum on sustainable supply chain management: introduction
and reflections on the role of purchasing management." Journal of Supply Chain
Management 45.4 (2017): 18-25. Print.
Lusch and Robert. "Reframing supply chain management: a servicedominant logic perspective."
Journal of supply chain management 47.1 (2016): 14-18. Print.
Mangan and John. Global logistics and supply chain management. New York: John Wiley &
Sons, (2016).print
Pagell, Mark, and Anton Shevchenko. "Why research in sustainable supply chain management
should have no future." Journal of supply chain management 50.1 (2014): 44-55. Print.
Priem, Richard L., and Morgan Swink. "A demandside perspective on supply chain
management." Journal of Supply Chain Management 48.2 (2016): 7-13. Print.
Richey and Glenn. "Exploring a governance theory of supply chain management: barriers
and facilitators to integration." Journal of Business Logistics 31.1 (2017): 237-256.
Pettit, Timothy et al. "Ensuring supply chain resilience: development of a conceptual
framework." Journal of business logistics 31.1 (2017): 1-21. Print.
Sodhi and ManMohan. "Researchers' perspectives on supply chain risk management."
Production and operations management. New York: Joseph, 2016. Print
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Tiwaria and Sunil. "Big data analytics in supply chain management between 2010 and 2016:
Insights to industries." Computers & Industrial Engineering . New York: Johnson, 2016.
Print
Tate andWendy. "Corporate social responsibility reports: a thematic analysis related to supply
chain management." Journal of supply chain management 46.1 (2017): 19-44. Print.
Waller, Matthew A., and Stanley. "Data science, predictive analytics, and big data: a
revolution that will transform supply chain design and management." Journal of Business
Logistics 34.2 (2016): 77-84. Print.
Wu and Yun. "Cloud computing in support of supply chain information system infrastructure:
understanding when to go to the cloud." Journal of Supply Chain Management 49.3
(2016): 25-41. Print.
Wang and Gang. "Big data analytics in logistics and supply chain management: Certain
investigations for research and applications." International Journal of Production
Economics 176 (2016): 98-110. Print.
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