This case study examines the application of motivation theories within Warner Leisure Hotels, a hospitality organization in the UK. It begins by outlining Maslow's hierarchy of needs and Herzberg's two-factor theory, explaining how these frameworks relate to employee satisfaction and motivation. The study provides background information on Warner Leisure Hotels, including its market position and competitors. It then focuses on how Warner Leisure Hotels applies Herzberg's theory, particularly hygiene and motivational factors, to improve employee motivation and reduce job dissatisfaction. The case study concludes by highlighting the importance of these theories in enhancing employee performance and commitment within the organization. Desklib provides access to similar case studies and solved assignments for students.
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