Warner Leisure Case Study: Applying Motivation Theories in Workplace

This case study examines employee motivation strategies at Warner Leisure, focusing on the application of Maslow's hierarchy of needs and Herzberg's two-factor theory. The report details how Warner Leisure addresses employees' physiological, safety, social, esteem, and self-actualization needs through various initiatives, including competitive salaries, a safe working environment, work-life balance, and recognition programs. It also explores how the company uses hygiene and motivational factors to improve job satisfaction and performance. The analysis emphasizes the importance of understanding employee behavior and providing both financial and non-financial incentives to foster a motivated and skilled workforce. The report concludes that by effectively implementing motivational theories and adapting policies, companies can significantly enhance employee engagement and productivity. Desklib provides a platform for students to access similar case studies and solved assignments.

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Table of Contents
INTRODUCTION...........................................................................................................................1
Identify two different motivation theories..................................................................................1
Background of Warner Leisure...................................................................................................2
Explain How the company motivates its employees...................................................................2
CONCLUSION................................................................................................................................4
References:.......................................................................................................................................5

INTRODUCTION
In organisation, motivation is core of the management. In workplace, team of motivated
and highly qualified employee is essential for attaining objectives of the organisation (Ding and
Liu, 2022). As motivation is a significant part of the management as it inspire the employees or
subordinates to improve or maintain their efficiencies, therefore, this report is based on
motivation in Warner Leisure. This report is going to cover different motivational theories
through which organisation motivate their employees with the motive to attain their objectives.
Identify two different motivation theories
Maslow’s Theory of Needs
 Physiological- These are the needs which required for the human survival such as water,
food, shelter and many more. in relation to the Warner Leisure, it should provide a safe
work environment. Reasonable working hours and clean facilities to its employees.
 Safety needs- It include such needs which provide an individual with sense of well being
and security. Respective company can account for safety needs of organisational
employees by providing a secure compensation, safe working an job security, which is
significant in bad economy.
 Social needs- In include need to feel sense of acceptance & belonging. Warner Leisure
can account for such kin do needs of its employees by ensuring a cooperative teamwork,
employees known one another and kind supervise or promoting a healthy work life
balance.
 Esteem needs- It is defined as self respect and esteem with the self respect being
slenderly more valuable than getting an admiration or respect form the other people
(Gargiulo, 2022). Company an account for its employee's esteem needs by offering
recognition na praise them.
 Self actualisation- It define individual's need to reach full potential. This need can be
accounted by the respective organisation by providing challenging work, encouraging the
workers to take interest in decision making and facilitate a flexible & autonomy in
employee's job.
Herzberg's two factor theory
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According to this theory, there are few job factors which result in the satisfaction when
there are few other job factor which prevent the dissatisfaction.
Hygiene factors
These factors are essential for the existence of motivation within workplace. These
factors does not lead to a positive satisfaction for the long term.
 Pay- Salary or pay structure should be reasonable and appropriate. It must be competitive
and equal to those in similar industry within same domain.
 Status- In organisation employee's status should be retained and familiar Job security- Company must provide a job security to its employees (Lanfranchi and
Narcy, 2022).
Herzberg's motivational factors
These factors motive the workers for superior performance as it yield a positive
satisfaction. These factors can not be regarded as motivators.
 Recognition- In organisation, employees should be recognised and praised for their
attainment by the managers (Liu, and et. al., 2021).
 Responsibility- Employee must hold themselves accountable for their work. In
organisation, manager should give the employees an ownership of work.
 Meaningful of work- Work itself must be interesting, meaningful & challenging for the
workers to perform & to get motivated.
Background of Warner Leisure
This company is a hospitality firm that owning around 14 nations and coastal properties
around UK in the North Wales, Berkshire, Somerset, North Yorkshire, Warwickshire, Suffolk,
Nottinghamshire and many more. Its headquarter is situated within Hemel Hempstead,
Hertfordshire, England. Respective organisation encourage all property to celebrate their quirks
& let unique character shine through. There is a plenty of the culture & history in local walking
& cycle paths courtesy of its partnership with the Outdoor active.
Explain How the company motivates its employees.
Warner Leisure tries to provide its workers with better salary & annual bonus on the
basis of employee's improved performance. Mainly they efforts to fulfil the employee’s safety &
physiological needs. Then Warner Leisure is concern on ensuring better and healthy working
environment, promote the health & safety of the work, providing work-life balance. They also
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ensure their worker's jobs are enduring after a definite time period. Respective organization is
very concerned about its employee’s health and safety, and other concerns that they are facing in
daily life and tries to lessen their anxiety by fulfilling their significant social needs. For esteem
& self-actualization need Warner Leisure provide the formal & informal support in various ways
from Warner Leisure's point of accomplishment. Working patterns of all the employees are very
different and unique from each other (Yan and et. al., 2021). Few are extremely dedicated &
motivated to perform their work whereas other's performance dependent on their productivity
level and their timings. Few are not ready to perform & become ineffectual to add a value for the
company. In context of the Warner Leisure, there are varied workers poll can be seen. So in
order to understand all the employee on the basis of their individual behaviour within workplace.
Warner Leisure is one of the best organisation who take care of its employees & also support
them in every way possible. Respective company provide the financial & even non-financial
incentives to its employees in order to keep them motivated. organisation always make efforts to
recruit most-skilled employee for the better performance assurance. Warner Leisure also
provides the training & learning sessions to its employees to develop their skills & capabilities.
Overall Warner Leisure is careful & very concern about to keep its people happy in order to get
best outcomes from the employee in long run.
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CONCLUSION
From the above report, it has been concluded that there are various motivational theories
that company have attempted to implement. Nevertheless Maslow's hierarchy and Herzberg's
theory of motivation are widely respected and exploited within various domains. Done correctly,
Maslow's hierarchy & Herzberg's theory can improve the employees' productivity and boos their
engagement. Therefore, it is essential for the every organization to adopt the above mentioned
motivational theories as these models address various type of the motivation which are impacted
by component that are de motivational and motivation. By understanding the employees and
executing policies change, company can essentially improve the employee motivation in most
effective and efficient manner.
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References:
Books and Journals
Ding, H. and Liu, J., 2022. The dark side of strengths-based approach in the workplace:
Perceived strengths-based human resource system spurs unethical pro-organizational
behavior. Current Psychology, pp.1-10.
Gargiulo, R., 2022. Digital interaction design applied to environmental branding in workplace to
strengthen employees sense of belonging.
Lanfranchi, J. and Narcy, M., 2022. How do prosocial motivation and performance‐related pay
interact in the workplace context? Evidence from the non‐profit sector. Kyklos.
Liu, Y. and et. al., 2021. Aggressive workplace behavior, motivation, and worker's output:
Mediating effect of religiosity among the service sector employees. Aggression and
Violent Behavior, p.101625.
Yan, C.H. and et. al., 2021. Does workplace friendship promote or hinder hotel employees’ work
engagement? The role of role ambiguity. Journal of Hospitality and Tourism
Management, 46, pp.205-214.
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