Effective Management Skills in Warwick Council Report

This report provides an in-depth analysis of management skills, focusing on their importance within the context of the Warwick Council. It explores essential skills such as conceptual, human relation, and technical skills, and how these contribute to effective operations. The report highlights the significance of diversity in the workplace, addressing issues such as member turnover, communication gaps, and the need for an inclusive environment. Furthermore, it examines the application of various management theories, including the ERG theory of motivation, Simon's decision-making theory, and the Generative theory of problem solving, detailing how these can be implemented to enhance decision-making, foster motivation, and resolve workplace issues. The report concludes by summarizing the benefits of developing management skills and promoting diversity, emphasizing their positive impact on the council's efficiency and overall success. The document is contributed by a student to be published on the website Desklib, a platform which provides all the necessary AI based study tools for students.

MANAGEMENT SKILLS

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
1. Importance of effective management skills in the council.....................................................3
2. Importance of diversity in the council....................................................................................4
3. Theories of management on decision making, motivation and problem solving...................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Management skills are the most important aspect of any workplace for efficient working
and managing people. For getting the better understanding of management skills, the report will
take Warwick council to understand the importance of diversity and different management
models for decision making and motivation.
MAIN BODY
1. Importance of effective management skills in the council
Warwick council is local government council which has its headquarters in Leamington
Spa. Each place need management that is efficient to carry on smooth operations and same is the
case with Warwick council. The management need skills to maintain discipline and work
environment in the council among its members. There are different types of skills which are
required by the council and by developing the skills the benefit that the council will get is also
mentioned below.
Conceptual skills – The management of Warwick council requires ability to visualise the
organisation as whole. The management if have conceptual skills will help the council in
identifying the cause of problem and will improve creative as well as initiative skills. This skill
helps the managers to plan goals for every situation and help them fighting with uncertainties.
Conceptual skills are related to brain and gives basic understanding to the managers to
understand issues of the council. It helps the management to work with concept and ideas with
logical thinking (Noe and et.al., 2017). To develop conceptual skills managers can closely
observe the leaders of the council and can see and learn from them that how they tackle the
situation based on rationality. This will benefit the council by reducing biases, confusion and
chaos. The other way to develop conceptual skills is to identify issues in the council and try to
solve them as case studies, it will benefit the council, as there will not be fights and arguments
between the members if issues will be addressed by the management in the initial stage. The
manager can also attend various seminars and training development programmes to increase its
communication skills, decision making and conceptual development which will benefit the
council in increasing cooperation among the members and for carrying smooth operations of the
council.
Human relation skills – This skill are also called interpersonal skills which is very
important I the council as it means ability to work with people (Hoffman, 2018). This enables the

manager to understand and communicate with others. To develop human skills the manger need
to accept its members first, as unless and until the management does not accept its members as
the part of the council the council cannot achieve success. The other way to develop human
relation skills is to appreciate the members as they do work the management needs to be there for
them and appreciate them which will give them motivation to work even better next time. The
other way to improve human relation skills is to listen to other a the manager who listens is
admired by all and this will benefit the council by increasing trust level of members a they will
be sure that if any issue arises they will be heard by the management.
Technical skills – The manger must have technical skills which means ability to perform
the work that is assigned to him and members working below him in the council. It helps the
manager to use various tools and machines and help them in using different techniques. To
improve technical skills the manager need to take workshops and seminars which can increase
technical knowledge or can develop knowledge of machinery language which will benefit the
council in its operations as when the manager will know all the technicality aspect, the other
members in case have any issue can ask manager which will save time and money of the council
(Durkin, 2016).
2. Importance of diversity in the council
The issues in council arises are either issues between member, culture indifferences or
business management issues.
The members of the council are leaving the council too often and hence the issue of
turnover has arisen. The other issue that members of the council are unhappy and lacks energy
which blocks efficiency and effectiveness of the work. The other problem of council is that
management is not flexible, the communication only flows down which means members need to
follow orders but management does not listen to their suggestions and this create unhealthy
environment of working and create dis satisfaction among employees (Terziev, 2017). The
council and its members lacks trust on each other which arises as a big issue as without trust and
integrity no council can work. The other problem lies in old structure of the council which reacts
slowly to external and internal changes and affect the stability of the council. The problems in
the council takes too long to solve which affects its working and waste time and resources. The
other business management issues are increase in competition which affects the employees and

operations of the company which create chaos and pressure on the council and its management.
The other issue is cash and resource management as managing cash and resources is quite a task
and they need to be maintained efficiently when the need of cash arises. To avoid all these issues
related to individuals and culture the council need to adopt diversity in its working for efficient
working.
The council at first need to set ground rules and ask each member to respect each other as
an individual and also each other's culture. Also let them know to make efforts in understanding
each other's views. To solve all this issues, the council need to have diversity in which
individuals from different background and cultures come together under one roof to work with
each other. Diversity at workplace brings innovation and creativity as it includes members who
has different experiences and backgrounds (Kumar, and et.al., 2015). Diversity at workplace also
plays an important role as it allows business to have larger demographics which works in favour
of the council as then it can attract more members who belong to other fellow member's
background and culture. It increases and create mutual respect among the members, it is difficult
in initial stage as people get time to cop up with each other but as they start communicating they
start respecting each other's diversity which create idealistic atmosphere in the council. Diversity
helps in conflict reduction and resolving issues and helps in preserving quality members in the
council which helps in achieving its objectives. The other importance of workplace diversity is
that it increases the exposure of council in understanding different kinds of member and their
attitudes, beliefs and backgrounds and treating them equally which decreases member turnover
and increases their loyalty (Morden, 2017).
3. Theories of management on decision making, motivation and problem solving
The motivation theory which can be used by the council is ERG theory of motivation. It
consists of attributes that are existence, relatedness and growth needs. Existence need include
basic needs which includes physiological and safety needs, relatedness needs include fame,
recognition, relationship with others and growth needs include self - development and personal
growth (McCarthy, 2016). This theory of motivation will help the council in motivating its
employees by concentrating on one need at a time and provide freedom to its members in the
council with new idea generation and ensures feedbacks from the members as well as give

advice to the members. This theory allows the members of the council to get the feeling of
belongingness and contribution which increases the efficiency of council.
The decision making theory used by the council is Simon's theory in which clear steps of
decision making which will include formulation of problems, collection to information related to
the issue, choosing best solution and implementing the decision and at last analysing the
performance. It will improve the management of council as it is always goal oriented, is
dynamic in nature and involves timeliness. It will help the management of council in making
rational decision which will increase cooperation and effectiveness in the council (Morden,
2017).
The problem solving theory which can be used by the council is Generative theory of
problem solving in which the issue need to be selected and problem is judged upon different
aspect and then different solutions are evaluated and then best one is selected. This improve the
motivation of employees by solving issues and conflicts and increase their efficiency, reduce
their load and work pressure and create positive work environment (Terziev, 2017). When
problems are solved and efficient theory is adopted it decreases turnover of the members, creates
work environment, establish good interpersonal relationships and improves members
participation ad communication with each other.
CONCLUSION
The report concluded the importance of management skills and how council can be
benefited by improving the skills. It also focused on importance of diversity at the workplace and
how it helps in solving issues. At last the report summed up with theories of management on
motivation and decision making and their effect on workplace.

REFERENCES
Books and journal
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performance: the importance of soft skills. International Journal of Production
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Cohen, E., 2017. Employee training and development. In CSR for HR (pp. 153-162). Routledge.
Durkin, C. and Gunn, R. eds., 2016. Social entrepreneurship: A skills approach. Policy Press.
Hoffman, M. and Tadelis, S., 2018. People Management Skills, Employee Attrition, and
Manager Rewards: An Empirical Analysis (No. w24360). National Bureau of Economic
Research.
Jan, S.U. and Anwar, M.A., 2018. Emotions management skills and barriers with library staff: A
correlational survey of agriculture students. The Journal of Academic
Librarianship. 44(1). pp.33-38.
Kumar, S., and et.al., 2015. Change management skills. Indian journal of community medicine:
official publication of Indian Association of Preventive & Social Medicine. 40(2). p.85.
McCarthy, J., 2016. WISB: Warwick Integrative Synthetic Biology Centre. Biochemical Society
Transactions. 44(3). pp.678-680.
Morden, T., 2017. Principles of management. Routledge.
Noe, R.A., and et.al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Terziev, V. and Nichev, N., 2017. Research on the management skills and abilities acquired in
the military education system.
Online
Mayhew, Importance of diversity 2019. [Online]. Available through:
<https://smallbusiness.chron.com/diversity-workplace-important-employees-10812.html>