Pompom Hotel: Waste Management, Sustainability Assessment Report

This report provides a comprehensive analysis of the waste management practices at the Pompom Hotel. The report begins with an overview of relevant legislation, including the Environment Protection and Biodiversity Conservation Act 1999, Reserve Bank regulations, and model codes of conduct under the WHS Act. It then evaluates the hotel's current waste management policies, suggesting improvements such as training programs and revenue generation from waste. The report outlines a strategic approach for implementing changes, including stakeholder engagement, training, and policy alignment. It further details methods for tracing resource utilization (paper, energy, transportation, and waste) and proposes a phased communication plan for waste reduction, assigning responsibilities and setting targets. The report includes a sustainability assessment report and a sustainability policy, covering energy, water, and waste management, along with strategies for achieving sustainability goals and methods for continuous improvement. The report concludes with a survey questionnaire and outcome report, designed to measure the effectiveness of the implemented policies and strategies. The aim of the report is to suggest and implement strategies for waste reduction, energy conservation and environmental sustainability.

Running head: POMPOM HOTEL WASTE MANAGEMENT
POMPOM HOTEL WASTE MANAGEMENT
Name of the Student
Name of the University
Author Note

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Task 1
Answer 1.
Environment Protection and Biodiversity Conservation Act 1999 is one of the
legislations which the Pompom Hotel has to abide by. This act by the Australian government
lays out that any organization operating within the Australian territory must not pose any harm to
the natural heritage of the country. Department of the Environmental Water, Heritage and the
Arts must approve of any organizational activity, which is to be carried out by any organization
in Australia, under this act. It also empowers local governments to resist against any commercial
organization, should they realize that the organization has been doing harm to their local
environment. This act further encourages commercial organizations and project management
companies to encompass environmental aspects in their businesses, so that they do not have to be
intervened by local governments at all (Environment.gov.au. 2019).
A regulation which the Pompom hotel has to abide by is the set of norms regarding online
payment in Australia, as laid out by the Reserve Bank. It is the apex bank in Australia, and is
responsible for ensuring regulations and issuing them regularly, involving online payments. The
reason for this is the fact that the payment systems include a minimum of two financial
institutions. Not only does RBA regulate as the payments systems regulator, but also as a
clearing house, responsible for clearing all payments (Rba.gov.au. 2019).
The Pompom Hotel also has to abide by model codes of conduct, as laid out by the WHS
Act and Regulations. This has been enforced in the country to ensure that the workers across all
of the sectors, enjoy a basic human right in the form of safety. This act applies to managers and
senior personnel of any post or designation, who has any person from any background working

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for them, infringing which would lead to legal actions and penalties (Safeworkaustralia.gov.au.
2019).
Answer 2.
Upon reviewing the waste management policies of the hotel, it can be suggested that the
hotel can enhance its policies in a numerous aspects. Firstly, as per the case study, it is found that
the hotel does incorporate a number of strategies to turn waste into biodegradable forms of
energy. It is here that it can be pointed out that the hotel, besides efficiently managing its own
wastes, can even make sure that they train other companies surrounding them as well, for the
purpose of being a more responsible corporate (Kasavan, Mohamed and Halim 2017).
Furthermore, it can also consider selling off wastes like bottles and cans, as it can also mean
generating revenue for the company.
Answer 3.
a.
The management department of the hotel must consider adopting specific changes within
and outside the organization, to be competitive with the concurrent market dynamics. Followed
by this, the management must consider meetings with the various departmental heads of the
organization to pitch them about the changes, and the benefits which these changes would bring
to the organization, if they are adopted. Next, these departmental heads would brief the
subordinate employees under them about these changes, and how the implementation would
follow. Simultaneously, these departmental heads have to consider the various skills which
would be required by the employees to realize the proposed changes. Following this, necessary

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training sessions have to be given to employees in order to ensure that every employee is on an
equal platform in terms of required skills to bring about these changes. It is suggested that those
employees who would resist the propose changes, will be given exclusive sessions of counselling
to assess their resistance and possibly eliminating them altogether. Last but not the least,
management departments must consider aligning the proposed policies with the corporate
philosophy of the organization for the successful implementation of it (Cameron and Green
2015).
b.
The following are the five stakeholders and their inputs which companies should
approach while setting business targets and objectives:
Stakeholders Nature Inputs
Management Internal Decisions and strategies are formulated by this section
of stakeholders.
Employees Internal Execution and feedback of policies are undertaken by
this section of the stakeholders.
Government External Government is responsible for formulating laws and
regulations, and also make bilateral agreements with
other countries, which helps business expand their
ventures.
Customers External This section of the stakeholders are responsible for
generating revenue for any business, and their

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feedbacks help an organization upgrade its products or
services.
Question 5
Resource documentation:
1. Paper- Paper utilization can be traced by tracking the number of papers that are being utilized
by evaluating various departmental usages. The paper utilization can be easily traced and tracked
by providing a code number to all the documents that are used and then analyzing the data
through the computer.
2. Energy like electricity- The energy consumption bills can be easily used to trace the energy
consumption data. The resources usage can be documented by measuring the number of lighting,
equipment and other energy consuming elements in the vicinity of the office.
3. Transportation- Transportation data can be measured through the estimation of the total fuel
costs of the transportation vehicles used by the company. The data can be documented through
the computer systems.
4. Wastage- The total wastage of the company can be traced through adding all the data from the
above mentioned areas. The documentation process can be done through using the computer
system to create a complete data record.

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Question 6
As a manger it is needed that a detailed plan is created to address the wastage issue. The
communication should be done in phases. In the first phase a communication needs to be send to
the employees indicating clearly their responsibility. In the second phase the commencement of
the day of action and the desired results should be communicated. All the employees will be
assigned responsibilities to save energy and recycle. The managers are to supervise the hygiene
of the teams. The outcome desired is a 50% reduction in wastage in the first 2 months.
Question 7
The support that I would need to provide is to firstly constantly motivate my team
members to reduce their wastage. Secondly, I will hand out the wastage data to the team
members each week. This data would be collected daily from the team. Thirdly, he people that
have the highest wastage generated would be given special support and feedback sessions by me.
Fourthly, I would take special team session to inform team about the benefits of reducing
wastage and saving energy. Additionally, I would also start a monthly rewards system based on
the team performance.
Question 8
a) Monitoring and reporting
The monitoring activity would need to take place through the publication of daily, weekly and
monthly reports. This would include the monthly electric bills, calculation of the daily waste
generation and other important data. Turning off the lights can be calculated through using
CCTV cameras and other such equipment. Data needs to be recorded concerning the emissions

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caused by the motor vehicles and other waste management systems. Subsequently, fuel usage
need to be monitored through checking the amount of fuel that is being used. The monthly data
need to be created and communicated effectively to the management. The comparative data that
describes the usage before and after data should be provided.
b) Five pieces of key information-
Five key data that should be used are:-
1. Waste generation data- This is the data of the amount of wastage that is generated everyday in
the workplace.
2. Electricity consumption data- This is the data of how much electricity is consumed in the
organization.
3. Recycling data- This is the data of how much recycling is done in the organization.
4. Fuel consumption data- This is the amount of fuel that is used by the company vehicles.
5. Cost data- This would be the data for cost figures that have been present for the organization
related to the implementation of the waste reduction plan.
Question 9
The first strategy would be to monitor the progress through the publication of periodic
reports. This will enable to understand how far work has been done.
The second strategy would be the evaluation of the data generated after the reduction of
wastage.

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The third strategy would be to get the data for individual participation of all the
stakeholders in the process of the waste management.
Assessment Task 2.A
Sustainability assessment report
Student
name
Assessmen
t
Assessment Task 2.A
Venue Unit/Topic Policy and
sustainability
Contact
person
Date of
audit
Energy
Consider types of technology and equipment that require energy. What
equipment uses the most/least energy? Are switches left on overnight/weekend?
Is the sleep mode/screen saver used? What practices are currently in place to
help minimise energy wastage? Is there an existing policy and procedure for
sustainable energy practices?
The types of technology that requires energy are printers, computers, lighting
equipment, coffee vending machines, Air conditioning, Wifi equipment etc. The
equipment that uses the most energy are the lighting and Wifi equipment. The
sleep mode and screen savers are used in the computers. Currently low energy
consuming lights are used for decreasing wastage.
Water
Consider the levels of water usage. How is water used on a daily basis? What
things/tasks use up the most water? Are staff using water sensibly? What

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practices or policies are in place to support effective water use?
The levels of water usage are medium in the organization. Water is used for
hygiene purpose and as a cleaning agent. Staffs sometimes do not close the tap
properly. Effective water usage is being promoted through posters and regular
monitoring of the water taps.
Waste
What is considered waste at the workplace? Describe the types of things which
are classified as wastage. Explain whether there are some areas of the workplace
which accumulate more waste than others. Are staff conscious with waste
management practices?
The wastes are the paper waste, waste water, paper cups and other different
types of wastes. The pantry, the washroom and the printer area accumulate more
wastage. Stafds are now more focused towards reduction of wastage.
Chemicals
Describe products used in the workplace that consist of chemical substances.
What are they used for? Is there an existing policy or procedure for management
of chemicals? Are staff responsible with the handling of chemicals?
The products are printer ink. Hotel washing liquids, laundry fluids, various
cleaning chemicals
Comments
Describe your overall thoughts on the types of sustainability practices currently in
place. Overall, is the workplace environmentally friendly? Why/Why not? What
sustainable practice strategies could you recommend to improve each area?
The sustainability policies are effective, they are focused towards eliminating
excess chances of wastage. Additionally, the focus is also towards educating the
workforces.

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Assessment Task 2.B
Sustainability policy
Student name Assessmen
t
Assessment Task 2.B
Supervisor Unit/Topic Policy and
sustainability
Workplace Policy date
Policy
contributors
Legislation
Source/
References
Policy owner
Policy scope
The policy covers all the departments of the organization, all the functional areas
and all the major areas where waste can be generated. The future waste
management of the organization can be effectively determined.
Policy goals and objectives

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 To help in the formation of an ecologically safe workspace
 To reduce wastage in the office
 To educate the workers on the value of sustainability
Strategies to achieve
goals
Waste management strategy
Waste monitoring strategy
Employee sustainable behaviour coaching
Publishing of periodic sustainability report
Employees workers, hotel staff, managers, hotel workers, higher
management
Evaluation methods Waste reduction report
Energy saving report
Office cleanliness report
Eco-friendly report
Methods of
continuous review
and improvement
Policy monitoring
Sustainability training
Sustainability value surveys
Effective sustainability communication
Review period:
Assessment Task 2.C

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Survey Questionnaire and Outcome Report
Student name Assessment Assessment Task 2.C
Supervisor Unit/Topic Policy and sustainability
Workplace Date of
review
Policy scope and objective
What is this policy for? Who uses this policy? What sustainable practice does this relate
to?
The policy is to help reduce wastage of resources in the office premises and development
of sustainability values among the employees. The policies related to the practices of
developing eco-friendly office.
Benefits
What were the overall benefits identified?
Office cleaning
Effective waste management
Sustainable employee outlook
Challenges/Barriers
What were the overall challenges or barriers identified?
Challenges are educating the employees
Monitoring activities
Communication barriers
Behavioral issues
Improvements
What suggestions have been made for improvements to the practice, process or policy?
Regular monitoring is to be implemented
Overall effectiveness
Do the results obtained indicate an effective sustainable practice and policy? Why/Why