Web Communication and Collaboration: Analysis of Web 2.0 Systems

This essay provides an in-depth analysis of web communication and collaboration within the framework of Web 2.0, highlighting the significant changes in internet systems and the rise of user-generated content. The essay explores the impact of Web 2.0 applications, particularly focusing on Wikipedia, as a prime example of community-driven content creation and collaborative editing. It examines the features of Wikipedia, such as mass collaboration and intuitive linking, and discusses its benefits, including rapid knowledge dissemination and overcoming language barriers. The essay also addresses the challenges and criticisms of Wikipedia, such as the potential for vandalism and the lack of rigorous data verification. Furthermore, it explores the shift in user behavior from passive viewers to active contributors, emphasizing the paradigm shift in communication and collaboration. The conclusion summarizes the evolution of web communication, the reliability of Web 2.0 applications, and the impact of Web 2.0 on education and learning.

Running head: WEB COMMUNICATION
WEB COMMUNICATION
Name of Student
Name of University
Author Note

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Table of Contents
INTRODUCTION...........................................................................................................................2
DISCUSSION..............................................................................................................................2
CONCLUSION................................................................................................................................6
Reference.........................................................................................................................................8

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INTRODUCTION
Web 2.0 is a term which is used to cover the dynamic changes in internet system. The
term mainly describes how web communication and collaboration system has changed. Web
based services that are classified as web 2.0 helps to produce content easily and in huge volume
compared to web 1.0 where content were designed for low bandwidth dial up connections. Web
2.0 has given people opportunity to publish contents efficiently. Web 2.0 based applications like
WIKIPEDIA has changed the way people communicate and collaborate. WIKIPEDIA was
developed to allow the users to edit hypertext document from their browser easily and publish or
edit web content. WIKIPEDIA has some unique features of mass collaboration and edit the
article linked with a topic or word. The previous contents based on web 1.0 were static in nature
and also non-participatory. Probably the most important trait of WEB 2.0 based is the ability of
the users to edit the hyper text. WIKI software has developed a free online encyclopedia.
DISCUSSION
WIKI software’s scope was discovered which enabled the users to create and edit entry in
online encyclopedia which is termed as community editing. The concept of community editing
has enabled people to share information and collaborate for various projects by sharing
information on intranet based wiki. Educational institution can track progress of students’
progress of projects(Fuchs, C., Boersma, K., Albrechtslund, A. and Sandoval, M. eds. 2013). The
principle reasons which lead to success and trustworthiness of WIKIPEDIA are its openness
which, allowed people to collaborate which was in line with the aim of the founder’s vision to
build an online portal where “every single human being can freely share in the sum of all human
knowledge”( John 2013). The process of editing through WIKI text language was simple and

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minimal which the Wikipedia server translated into html language to display it on the web. The
users can instantly see the edited content live on Wikipedia platform without any screening
process in between(Chou et al. 2013).
The second reason which contributed to success of Wikipedia is the internal mediation
system which was developed in the Wikipedia community (Halfaker et al. 2013). The prior trust
issue of non validated data of Wikipedia was solved by encouraging the users to be registered
and by that increasing “reputation” within the Wikipedia community. The “reputation system”
allowed more participants to be registered and a sense of reward within the community for their
contribution which was a major reason of success of the project (Staub and Hodel 2016). The
benefits of Wikipedia are that it spreads the knowledge and new information quickly and unlike
the static web based application the information is continuously updated by its huge base of
participants including researchers, students, other professionals with specialised knowledge in a
particular field. Wikipedia has also overcome the language barrier as contributors upload
contains in various languages like English, Arabic, Spanish and so on. Furthermore the people
around the globe who need information can easily get information in his language which made
Wikipedia an international phenomenon (Roth, Davis and Carver 2013.). The ambition of
Wikipedia is “to create and distribute knowledge to every person in their own language”. People
of the Wikipedia community share their ideas which help the researchers and students to write
the research articles or assignments. Many academicians and professors believe that Wikipedia is
not a trusted source as any user can make alteration in the content and it will be uploaded on the
platform without any type of verification of data. Though many registered community members
and anonymous users make changes to many vandalized pages but still there is no proper method
of correction of wrong information put on the platform (Davidson, 2015). The idea behind the

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platform Wikipedia was to allow people to use a common place to simultaneously work on
hyperlinked pages. Actually Wikipedia is a database driven pages that can be edited and
published by the users. Private wiki is though exclusively for the registered users and can not be
edited by anyone in world wide web. Wikipedia gives important insights about the idea of any
topic which people need to know(Thornton 2013). It gives us a generalized approach about a
topic.
Intuitive linking is another factor which has changed the way people communicate and
the concept of intuitive linking is embedded in the wiki software in most cases. Derived from the
idea of “selection by association” the pages on Wikipedia consist of several HTML links of
many other associated page. The process of direct association is implemented in a way that a
new page is published and then linked it with the main page. Intuitive linking has helped people
to get related information about any term or any theory related to the topic he needs and
understand it better. To make and publish a new page on Wikipedia, the user needs to highlight a
word whilst in editing mode and creates a link for that word in foreground. In the background the
wiki software creates a new page with this title. Any page can then be edited by any wiki users
just by using this feature which makes Wikipedia unique in its own way.
Wikipedia has changed the user behaviour from passive viewer to active contributors.
The paradigm shift in way people communicate and collaborate due to the change in user
behaviour has impacted hugely. Wikipedia has become a trusted source of collaborative
knowledge depending on the trust of the community (Allen 2013). Wikipedia has though
declared the platform not suitable for academic research but it has increased its popularity among
students and sometimes acts as primary source of knowledge. The strong protocol of using html
has led the users to easily use Wiki and some HTML is permitted in wiki formatting but it

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changes from wiki to wiki. Most importantly knowledge of html is not required to edit the
Wikipedia page. Formats of the markup language though vary but they are generally known a
wikitext. Wikitext is designed as text editor to ensure ease of access for the users.
The philosophy maintained by Wikipedia of its openness though leads to vandalized
pages i.e deliberately putting wrong information, spreading hoax news may raise security
concerns of the platform but wiki has taken a soft security approach(MADUEWESI 2013). Some
wikis allow the unregistered users to edit content identified by their ip address while some wikis
allow only registered users to edit the data.
Wikipedia has not only been an online encyclopedia but also a source of news. It has not
only merely been a database driven pages containing articles but every day it publishes various
up to date news. News is updated almost immediately after any incident (Bilansky 2016). Wiki
by its nature has been touted as a collaboration tool through which people can communicate
better and it has been certainly a major source of news now. The news on Wikipedia is updated
in short time period and it spreads very quickly enhancing people to get updated about the
incident. Like many other WEB 2.0 application Wikipedia has hugely impacted in the area of
mass communication by being platform of news sharing and discussion (John 2013). Wikipedia
has been a source of peer learning and a method of computer supported collaborative learning
(CSCL). Wikis are considered as very effective in the field of learning and teaching (Martins,
López-Pellicer and Ahlers 2015). The WIKIPEDIA is widely used in projects where different
persons and departments need to collaborate and update the progress status simultaneously. The
Wikipedia encourages the users to play an active role in contributing to build a collaborative
knowledge source. Platforms like Wikieducator (Schlicht 2013.)which, has been built on the
same platform of Wikipedia is a collaborative project to develop learning materials for the

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students and researchers. It has paved ways for the students to easily access and use the materials
for various projects and assignments. Like many other ICT tool Wikipedia has also indulged
students in working on a project collaboratively and ensured better communication (Aheto,
Ng’ambi and Cronjé 2017). Wikipedia has been increasing its trustworthiness with its dynamic
content and huge amount of contributors. It is though sometimes difficult to track what changes
were made to any page by any user(McCallum 2014). In order to overcome this many wikis has
implemented logging changes feature which informs the viewer about the changes made and
communicate better.
Wikipedia has given opportunity of collaboration among people by allowing them to stay
in contact and updated about the progress in project and help each other by sharing knowledge
through Wikipedia platform(Brailas, Koskinas, Dafermos and Alexias 2015). The platform has
effectively contributed in doing so. The quality of content though totally depends on the
knowledge of the creator but the Wikipedia community has increasing fame in terms of quality
of content and vandalism free pages(Xiao, and Askin 2014). The researchers all over the world
can access the huge amount of information in various languages and can make alteration using
simplified text like wikitext language.
CONCLUSION
In conclusion it can be stated that Wikipedia has emerged as a new online encyclopedia
depending on collaborative knowledge. Social interaction on internet is an old phenomenon and
with the development of WEB 2.0 based applications such as twitter, Wikipedia, youtube it has
significantly increased. The platform though is a source of contents for the users but has been
reliable. Also it spreads news and shares information quickly. WEB 2.0 based web application

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has enabled the users to more effectively communicate and collaborate for work and also it has
shaped the future of education and learning. The change in the method people collaborate and
communicate was endorsed to the shift in the way knowledge can be viewed. Wikipedia has been
a major break through after the WEB 2.0 based blogging system which had limited amount of
data and static in nature because it was only could be edited by the owner of the blog unlike
Wikipedia which is open to any member on World Wide Web.

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