ICT Report: Comparing Web Conferencing and Online Research Skills

This report provides an overview of Information and Communication Technology (ICT), focusing on web conferencing providers and online research methods. The main body of the report compares and contrasts two web conferencing providers, ClickMeeting and Zoho Meeting, detailing their features, customer base, support, and pricing models. It also explores the applications of each tool, highlighting how they facilitate meetings and information sharing. Furthermore, the report examines the skills necessary for conducting effective online research, such as source checking, asking good questions, patience, and proper channel usage. It also addresses the challenges researchers face, including inaccurate data, irrelevant information, and plagiarism. The conclusion emphasizes the benefits of web conferencing for saving time and money, as well as the importance of developing skills for conducting online research. The report includes references to academic journals and online resources.

INDIVIDUAL REPORT

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
Different web conferencing providers for comparing and contrasting their features.................1
Various skills required to conduct research online and challenges faced...................................3
CONCLUSION ...............................................................................................................................4
REFERENCES................................................................................................................................6

INTRODUCTION
Information techniques is generally known as the expansion of information which is
related to technology. This type of information is generally transferred through telephone line
and computers. This means ICT is the combination of various components which enables
modern computing all over the world. With the help of this technique users can easily access any
kind of information in the systematic and desirable manner. This report will be based on
concepts of ICT(Barnhart and Stanfield, 2011). It will also cover different web conferencing
providers including their features. The different types of skills required for online research along
with their challenges will also be covered in this report.
MAIN BODY
Different web conferencing providers for comparing and contrasting their features.
Web conferencing is known as the online service which are generally used by individuals
for conducting official meetings, trainings, conferencing, etc. This type of service can be used
with the help of software or internet. There are various types of web providers which are aiming
at providing services to different business organisations. The major motive behind this is to
perform the business activities in the effective and efficient manner. The two web conferencing
providers are discussed below-
ClickMeeting- It is the web based video and visual solution which is basically designed
for different type of organisations. It also helps in the user to learn various things from webinar
statistics. This tool as founded in 2011 with the major motive of providing appropriate and high
quality services to its potential customers. With the help of this tool organisations can easily
conduct meetings and conferences according as per their need(Garcia Lopez and et. al., 2015).
Zoho meeting- It is one of the most popular communication application which enables
the user to conduct meeting with less wastage of cost. It is a integrated audio visual conferencing
tool which allows the user to share desktop and plan meetings in the best possible manner.
The major purpose of these web conferencing providers is to offer better services to its
customers and organisations. With the help of this services organisations can easily conduct
meetings and plan their future course of action. Features of these providers are discussed below-
Particulars Click Meeting Zoho Meeting
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Overview This type of feature is majorly
designed for organisations of
different size. Top most feature of
Click Meeting is to provide
presentation and on demand
webinars.
This type of tool was majorly
designed for individuals who can
interact and communicate with
various other individuals who are
available at different locations.
In this organisations have a
option to change colour scheme
and logo.
Customers Its customers are operating their
business at small, medium and large
level.
Organisations with small and
medium size can easily used this
tool.
Support With the help of this customers can
easily gain knowledge by learning
through video lectures.
This helps in providing support
to online websites in the best
possible manner.
Pricing In this customers can try its services
free of cost and after a period of time
they can pat certain amount of money
for using it in future.
It also provides free trails to
customers for a specified period
of time.
Application of Click meeting
It is a webinar tool which can be used by any individual for sharing and transferring
information from one person to another(Greenhow, 2011). Users can use this tool by making
account on the website. After a particular period of time they are supposed to customise their
own webinar room. For customising this users are required to provide several information which
includes- exact number of members, etc. the next step is to choose webinar access which is
provided free of cost. With the help of this tool business organisations can save their time and
cost in the efficient manner.
Application of Zoho meeting
It is the tool which provides customers updates regarding emails, calender reconciliation,
etc. With the help of this customers can easily conduct meetings and conferences in the efficient
manner. The major motive of this tool is to offer services to customers in appropriate manner and
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also aims at reducing chances of trafficking(Li, 2014). By using Zoho meeting user can easily
communicate with different individuals who are available at different locations. This application
is user friendly and also its allows organisations to interact with customers in the effective and
efficient manner.
With the help of these two tools organisations can easily plan their activities in a systematic
manner. Unnecessary wastage of time and cost of the organisations can be saved as they can take
quick decisions by communicating with high authorises through webinars.
Various skills required to conduct research online and challenges faced.
Online research method is the technique in which data and information regarding
research is collected from online sources. In the modern scenario researchers are majorly
focusing on conducting their research online rather than using paper pen method. By using this
method time and cost of the researchers are saved and chances of error and mistake in research is
also reduced. Information regarding any topic can be collected within limited period of time. The
knowledge, skills and capabilities of the researcher can also be increased if focus is emphasised
on using online research(Rao, 2012). But researchers also requires certain type of skills for
conducting their research online. Some of the major skills along with the challenges are
discussed below-
Skills
Checking of source- It is one of the most important skill which is required by researches.
As with the help of this skills validity and accuracy of the information can be easily known. This
skill enables the researcher to analyse and evaluate the information in a proper order and
sequence.
Asking good question- With the help of this skill researcher can easily collect relevant
information in a appropriate manner. In this researchers are required to collect information on the
chosen topic in the best possible manner. As with the help of this better and accurate outcome
can be drawn out.
Be patient- This skill enable the researcher to investigate on the chosen topic in a efficient
manner. With the help of this skills researcher can easily face problems and challenges which are
present in online research(Yoo and Huang, 2011).
Use channel properly- Researchers are also required to use the available channels in the
systematic and coordinated manner. Online channels include- Facebook, YouTube, Whatsapp,
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etc. If the investigator is able to use these channels in a proper manner than information can be
collected within limited period of time. With the help of these channels views and ideas of other
researchers can also be taken into consideration by the investigator.
Challenges- There are various kinds of challenges faced by the researcher while
conducting research online some among them are discussed below-
Chances of getting inaccurate data- There are high chances of getting inaccurate and
irrelevant data form various online sources. Investigator usually do not get valid and accurate
data from different online websites. Due to this it becomes difficult for the investigator to draw
proper conclusions. This can also lead to wastage to time and failure of project by the researcher.
Irrelevancies of information- It is one of the major challenge which is faced by most of
the researchers while conducting online research. For example- if the investigator searches for
any topic on the search engine than investigator is distracted by various irrelevant information.
Due to this researcher can end up collecting irrelevant and inappropriate information for the
research. It also becomes difficult for the investigator to analyse which information is relevant
and which is not.
Plagiarised content- Researchers presently focuses on getting quick results with less
wastage of time. Due to this they end up using the information which is already being used by
other investigators. Such type of information is available is easily available on various websites.
In this individuals plagiarise the information which directly resulted in unethical manner of
conducting research. This can also result in wastage of online sources and time of the
investigator.
These were some of the major challenges which are faced by the researcher. Such type of
challenges and problems can be overcome by analysing the information which is being collected
from online research in the proper manner. If the investigator is successful in doing this than
appropriate answer to the research problem and topic can be drawn within limited time period.
CONCLUSION
From the above given report it can be concluded that web conferencing is one of the
important tool which helps the organisations to save time and money in the best possible
manner. It also helps in communicating and interacting with various individuals within a
prescribed time period. With the help of this technology managers can easily plan various things
in advance and can also achieve their goals in a efficient manner. Individuals require various
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type of skills and knowledge for conducting online research in appropriate manner. As with the
help of these skills information can collected, stored and shared in a appropriate manner.
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REFERENCES
Books and Journals
Barnhart, A.C. and Stanfield, A.G., 2011. When coming to campus is not an option: using web
conferencing to deliver library instruction. Reference Services Review. 39(1). pp.58-65.
Garcia Lopez, P., and et. al., 2015. Edge-centric computing: Vision and challenges. ACM
SIGCOMM Computer Communication Review. 45(5). pp.37-42.
Greenhow, C., 2011. Online social networks and learning. On the horizon. 19(1). pp.4-12.
Li, J., 2014. Greeting you online: selecting web-based conferencing tools for instruction in e-
learning mode. Journal of Library & Information Services in Distance Learning.8(1-2).
pp.56-66.
Rao, M., 2012. Knowledge management tools and techniques. Routledge.
Yoo, S.J. and Huang, W.H.D., 2011. Comparison of Web 2.0 technology acceptance level based
on cultural differences. Journal of Educational Technology & Society. 14(4). pp.241-
252.
Online
Webinar tools, 2019. [online]. Available through. <https://clickmeeting.com/tools>
What is Zoho Meeting. 2019. [online]. Available
through<https://reviews.financesonline.com/p/zoho-meeting/>
Zoho Meeting vs ClickMeeting Comparison Chart. 2019. [online]. Available through
<https://www.getapp.com/it-communications-software/a/zoho-meeting/compare/
clickmeeting/>
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