Individual Report: Web Conferencing, Online Research and Skills

This individual report delves into the realm of web conferencing, focusing on provider comparisons, specifically between Skype and Viber, highlighting their features, data consumption, and suitability for business applications. The report further explores online research skills, emphasizing critical thinking, network usage, and source evaluation. It also identifies challenges encountered in conducting online research, such as selecting the correct methodology, managing research outcomes, and ensuring data quality. The report concludes by summarizing key aspects of web conferencing, associated business factors, and skills necessary for effective online research, including the obstacles faced in the process.

INDIVIDUAL REPORT

Table Of Contents
INTRODUCTION...........................................................................................................................1
LO3 ................................................................................................................................................1
Online research skills...................................................................................................................1
LO4..................................................................................................................................................3
Digital communication skills.......................................................................................................3
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Information and communication Technology is very important for the modern business
and now it becomes essential for the business that gives the access of information by the mode of
telecommunication. This report explains the two types of Web conferencing providers and there
comparison. This report also discuss the online research and the challenges faced for research.
LO3
Online research skills
Web conferencing providers are the services that is being provided online helps in
holding the live meetings, conferencing, presentation, trainings through internet specially on the
IT connections. Web conferencing generally allow the real time as well as point-to-point
communication and also give the service of multi tasking communication from one sender to
many receivers in different location. Different web conferencing providers are Skype, Viber,
Zoom, Team Viewer etc.
Comparison in between the Skype and Viber.
Basis of comparison Skype Viber
Popularity Skype is having more
popularity it is having more
than 5 times the number of
users as compare to Viber
Viber has not gained the
popularity like Skype as it is
just started in some couple of
years.
Consumption of data Skype gives the call of high
quality that is far better than
the Viber but in mixture it
even affects the high quality
calls as in terms of data
consumption Skype uses too
much (Baller, Dutta and
Lanvin, 2016).
Viber consumes the data
around 250kb in a per minute
of call. Voice over internet
protocol save the money on
communication. In this context
Viber is the winner.
Mobility Now in these modern era
communicators wants
In mobility Viber suits more
here as it is primarily designed
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everything to carry with them
when they move. Skype is
having the issue in dragging
itself as it suits more to laptops
and computers.
for the application of mobile
so it can be carried along with
communicator when they
move.
Cost Skype offers free calls and
messages what Viber also
offers it is paid when the call is
done to land line and mobile
and this service is only offers
by the Skype.
Viber also free for the calls
and messages for everyone to
unlimited (Karyotaki and et.al.,
2015).
Features of Skype
Skype is basically a desktop application, mobile app and browser app that runs by the use of
internet to do the free calls or the low cost calls, chat to world-wide. Features of Skype are :
Free voice calls Skype to Skype
Calls on Skype to Skype is always free whether the call is international or local. User can
also view the profile of callers and this application helps in to accept or reject the call and even
block the call from unwanted callers (Zhang and Li, 2017).
Group conversation
It is one of the most successful feature of the Skype that is having the ability to
communicate from many people on same time. In this the users can make the group audio call up
to the 25 people and share their screen to 10 users and do the group chat up to 600 people.
Features of Viber
Integrated from iPhone
Viber is having the high level of integration from iPhone in this it automatically
synchronizes with the contacts and mark the users who can call on Viber having little icon. It
runs silently in the background and does not have the interference until someone will not call on
Viber.
Hidden chats
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If the users want to hide the chat than the Viber make this quite easy, this is being done
by clicking on the name of the person or the group of which one wants to hide and click to info
that enable to hide the chat. Password can be put for the security so it can only be access by the
people who are having the PIN.
Other feature of Viber are
It is having the smart notification.
Can do the block and unblocking to the mobile numbers on Viber.
Notification can be turned off.
Messages can be deleted from the conversation.
Suitable For The Business.
Skype
Reduce the travel cost in business
It allows communicating from the clients as well as to the colleagues even they are
wherever in the world and it is one of the key benefits to any business as the cost of travel make
the big dent in the profits of the company (Pierce, Mworks Worldwide, Inc., 2015). By using the
Skype the employers can cut down the cost of non-essential travelling cost in the business and
the video call replace the face to face meeting.
Portability
Another benefit for the business is portability. It can be use on the cellphone or in any
digital device till it will get the signal of Wi-Fi that helps to do the work from anywhere. This
will be boon for the small and mid size company to increase their productivity (Zhang and Li,
2017).
Viber
Cost Effective
This is useful application specially for the business who are in need of the functional
messaging system without bearing the extra cost of burden (Kiraz and et.al., 2015). It gives the
facility to the members to call and message to each other through the connectivity of Wi-Fi and
3G. It gives the flexibility and functionality to take the business at next level.
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LO4
Digital communication skills
Skills require in conducting the research online
Research skills is the ability that helps in search to find, collect, analyse to interpret ate
and do the evaluation of information that is relevant to the subject for these the skill required to
do the research are:
Critical Thinking
It is very essential skill that is used in the research as it enhances the language and the
skill of presentation. Clear thinking and systematic work helps in improving the ways of
expressing the ideas. It also requires the skill of logical structure in text. It is the skill that
understands the links in between the ideas and determine the importance and relevance about the
ideas than it approach the problem in the systematic and of consistent way.
Usage of network
skill that is necessary is that to use the social networks and the tools that provides the
information to gather the information sometimes it is difficult to understand the difference in
between the sharing information and plague. There must be having the skills to prevent the
plagiarism. This skill is important to possess while doing the research if the use of network is
proper than the research can be conducted in well manner (Karyotaki and et.al., 2015).
Sources
Skills required in checking the source is to evaluate the information that is being found in
the sources as per the basis of accuracy, validity, importance, required needs in social and
cultural context. For this it is very important to discuss the bench mark for evaluating the website
and check the information is correct and having the details in the depth and try to find the most
appropriate source by doing the evaluation.
Challenges faced in conducting the research online:
Choosing the right methodology
Once the topic is being chosen the methodology is being needed as it is the procedure for
conducting the research so the research can move forward and it is one of the major challenge
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that is being faced at the time of conducting the research online. Research can never be done in
vacuum because once the topic and methodology are at the place than there is need of research
team that supports the methodology as well as the study participant (Cunico and Silva,
International Business Machines Corp, 2015).
Research outcomes
As the expectations of the clients are increasing rapidly because of complex business
dynamics. Clients are expecting the actionable insights due to the various market research of the
companies that helps the business to take the informed decision. As the strategic report is to be
delivered on the time mention in the timeline and it is becoming the global challenge for the
companies in doing the market research.
Quality
The data that is collated manually is having the risk of being the poor quality. As they
collected the volume of data increases the chance of manual errors may be because of human
fatigue and due to other reasons (Baller, Dutta and Lanvin, 2016). So if the collated data is
having the poor quality than the insights of having the mined data stands at high risk for being
bad quality.
CONCLUSION
From the above report it is being summarized about the web conferencing provider and
their features also it discusses the associated suitable factors for the business. This report also
discuss the skills required in conducting the research online that includes the critical thinking,
usage of network in proper way and the sources it also includes the challenges faced by doing the
research online that includes the challenges are to choose the right methodology, research
outcome and the quality.
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REFERENCES
Baller, S., Dutta, S. and Lanvin, B., 2016. Global information technology report 2016. Geneva:
Ouranos.
Cunico, H.A. and Silva, A., International Business Machines Corp, 2015. Dynamic character
substitution for web conferencing based on sentiment. U.S. Patent 9,204,098.
Karyotaki, E and et.al., 2015. Predictors of treatment dropout in self-guided web-based
interventions for depression: an ‘individual patient data’meta-analysis. Psychological
medicine. 45(13). pp.2717-2726.
Kiraz, R and et.al., 2015. Apparatus, system and method for a web-based interactive video
platform. U.S. Patent 9,165,073.
Pierce, D., Mworks Worldwide, Inc., 2015. Integrated enterprise software and social network
system user interfaces utilizing cloud computing infrastructures and single secure portal
access. U.S. Patent 9,003,297.
Zhang, Y. and Li, X., 2017. Uses of information and communication technologies in HIV self-
management: A systematic review of global literature. International Journal of
Information Management. 37(2). pp.75-83.
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