MBA41 Strategic Project Management: Website Redevelopment SOW

This document is a Statement of Work (SOW) for the website redevelopment project of Pashendale Holdings Ltd (PHL), an Australian construction company. The project aims to enhance PHL's website to improve user experience, customer interaction, and competitiveness. The SOW outlines the project scope, including project planning, design and development, testing and implementation, and project closure. The project schedule spans 87 days, with key milestones and a detailed work breakdown structure (WBS). The document includes a pricing section detailing the costs associated with each phase of the project, totaling $263,404. Acceptance criteria are defined for each deliverable, including the SOW, project plan, website design proposal, source code, defect report, review report, and closure report. The SOW covers the project's background, scope, work requirements, schedule, pricing, and acceptance criteria, aligning with the assignment brief's requirements for a comprehensive project management document.

Statement of Work
Date 3rd August 2018
Project Name Website Redevelopment Project
Prepared by Name
Introduction/Background
Pashendale Holdings Ltd (PHL) is an Australian construction company that has decided to
follow the strategies to expand its customer base and market share. To achieve the strategic
goals, the CEO of the company has recommended the upgrade of the current website of PHL.
The project is a website redevelopment project to include richer content and new elements on the
site. The primary purpose of the website redevelopment is to enhance the user experience of the
site and to improve upon the customer feedback and customer interaction services available on
the site.
The website shall have the elements as new construction platforms, enhanced building
developments, client testimonials, latest company news, industry information, and enhanced
network platform. The redevelopment of the website will provide the organization with the
ability to meet the changing customer requirements and gaining the opportunity to have
competitive edge in the market (Bower and Finegan, 2009).
Project Scope
The project scope shall cover the project planning activities in which the project plan,
implementation plan, test plan, schedule, training plan, and transition plan. The design and
development activities in the project scope shall include the UI/UX design of the web pages and
source code development for the site (Corvello, Will and Ratta, 2017). The scope covers the web
site testing and reporting of the defects that may occur. The scope will also cover the
implementation of the site, training to the end-users, and documentation for project closure
(Fageha and Aibinu, 2013).
The project team will not carry out any of the marketing activities for the company. The
distribution and advertising tasks and processes are also not included in the project scope. The
steering committee and management will carry out all of the negotiations with the third-party
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vendors. The team members will not participate in any of such negotiations and discussions
(Mirza, Pourzolfaghar and Shahnazari, 2013).
Work Requirements
 Initiation & Planning Phase: It is the first project phase that shall cover the approval on
the project requirements, analysis of the business case, and project planning activities.
The Statement of Work and Project Plan are the deliverables to submit at the end of this
phase (Zwikael , 2009). The planning activities include the estimation of the project
scope, schedule, and budget along with the planning of resources, stakeholders, training,
transition, and implementation.
 Design & Development Phase: The web site design in the form of UI/UX elements is the
first deliverable of this phase. The source code development is the task of the
development team and the source code is the deliverable associated with the task (Tran
and Park, 2014). The phase includes the creation of the wireframes of each of the pages.
The web developer also does unit testing before passing the build to the testing team for
verification, validation, and defect logging (Malahova and Tiwari, 2014).
 Testing & Implementation: System testing, regression testing, performance testing,
security testing, and usability testing are the testing activities that the team will execute.
The website implementation and deployment is also a significant project task in this
phase (Rose, 2013).
 Project Conversion & Closure: The last phase is the closure phase that will cover training
and transition activities. The final documentation and technical writing is also an activity
for this phase. The submission of closure report will mark the end of the project (Zidane,
Johansen and Ekambaram, 2015).
Schedule/Milestones
The project schedule is present in the table below and includes the name of all the project tasks and
activities. The duration of each activity and the corresponding start and finish dates are present. The
project duration is 87 days with the start date of the project as 27 August 2018 and the finish date as 25
December 2018. There are four phases in the project as project planning, design & development, testing
& implementation, and conversion & closure phase.
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WBS Task Name Duration Start Finish Predecessors Resource Names
3

1
Website
Redevelopment
Project
87 days
Mon
27-08-
18
Tue 25-
12-18
1.1 Project Planning 8 days
Mon
27-08-
18
Wed
05-09-
18
1.1.1 Requirements
Specification Analysis 3 days
Mon
27-08-
18
Wed
29-08-
18
Web Developer,
Business Analyst,
Project Manager, Web
Designer ,Database
Engineer,
Implementation
Engineer, System Tester
1.1.2 Feasibility Study &
Scope Determination 2 days
Thu
30-08-
18
Mon
03-09-
18
3
Business Analyst,
Finance Officer, System
Tester, Web Developer,
Implementation
Engineer, Security
Tester
1.1.3
Project Estimations
- Scope, Schedule,
Budget, Resources
2 days
Thu
30-08-
18
Fri 31-
08-18 3 Finance Officer, Project
Manager
1.1.4
Project Planning -
Testing,
Implementation,
Training, Transition
2 days
Tue
04-09-
18
Wed
05-09-
18
5,4
Project Manager,
Database Engineer,
Implementation
Engineer, System Tester,
Trainer, Business
Analyst
1.1.5 Work Breakdown
Structure
1 day Tue
04-09-
18
Tue 04-
09-18
4 Project Manager, Web
Designer ,Web
Developer, Finance
4

Officer, Business
Analyst, Implementation
Engineer
1.1.6
Milestone 1:
Statement of Work &
Project Plan
0 days
Wed
05-09-
18
Wed
05-09-
18
6
1.2 Design &
Development 34 days
Thu
06-09-
18
Tue 23-
10-18
1.2.1 Data Collection &
Requirements Metrics 6 days
Thu
06-09-
18
Thu 13-
09-18 8
Business Analyst,
Project Manager,
Finance Officer
1.2.2 Procurement of
tools and equipment 4 days
Thu
06-09-
18
Tue 11-
09-18 8 Hardware[1],Software[1]
1.2.3
Website Design -
UI/UX Aspects &
Wireframes
6 days Fri 14-
09-18
Fri 21-
09-18 10 Web Designer
1.2.4 Review of Website
Design Proposal 3 days
Mon
24-09-
18
Wed
26-09-
18
12
Web Developer, Project
Manager, Business
Analyst, Implementation
Engineer, Security
Tester, System Tester
1.2.5
Commencement of
changes and source
code development
15 days
Thu
27-09-
18
Wed
17-10-
18
13 Web Designer ,Web
Developer
1.2.6 Database definition
and unit testing 4 days
Thu
18-10-
18
Tue 23-
10-18 14 Database Engineer, Web
Developer
1.2.7 Milestone 2: 0 days Wed Wed 12,14
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Website Design
Proposal, Source Code
17-10-
18
17-10-
18
1.3 Testing &
Implementation 42 days
Wed
24-10-
18
Thu 20-
12-18
1.3.1 Website Testing 10 days
Wed
24-10-
18
Tue 06-
11-18 15 Security Tester, System
Tester, Web Developer
1.3.2 Implementation on
PHL Servers 21 days
Wed
07-11-
18
Wed
05-12-
18
18 Implementation
Engineer
1.3.3 User Trainings 5 days
Thu
06-12-
18
Wed
12-12-
18
19 Trainer, Project Manager
1.3.4 Review &
Inspection Processes 4 days
Thu
13-12-
18
Tue 18-
12-18 20
Business Analyst,
Implementation
Engineer, Project
Manager, Security
Tester, System Tester,
Finance Officer,
Database Engineer
1.3.5 Management of
Changes 2 days
Tue
18-12-
18
Thu 20-
12-18 21
Database Engineer,
Implementation
Engineer, Web
Designer ,Web
Developer, Business
Analyst
1.3.6 Website Support
Services
2 days Wed
19-12-
18
Thu 20-
12-18
21 System Tester, Database
Engineer,
Implementation
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Engineer, Security
Tester
1.3.7 Milestone 3: Defect
Report, Review Report 0 days
Tue
18-12-
18
Tue 18-
12-18 18,21
1.4 Conversion &
Closure 35 days
Wed
07-11-
18
Tue 25-
12-18
1.4.1 Status Tracking &
Reporting 2.5 days
Thu
06-12-
18
Mon
10-12-
18
18,19
Implementation
Engineer, Project
Manager, System Tester,
Web Designer ,Web
Developer
1.4.2 Data conversion and
migration 2.5 days
Wed
07-11-
18
Fri 09-
11-18 15,18 Database Engineer
1.4.3 Documentation &
Technical Writing 3 days
Wed
07-11-
18
Fri 09-
11-18 15,18 Technical Writer
1.4.4
Reflective Analysis,
Lessons Learned for
Closure
3 days Fri 21-
12-18
Tue 25-
12-18 23
Project Manager,
Business Analyst,
Database Engineer,
Finance Officer,
Implementation
Engineer, Security
Tester, System Tester,
Technical Writer, Web
Designer ,Web
Developer
1.4.5 Milestone 4:
Closure Report
0 days Tue
25-12-
Tue 25- 29
7

18 12-18
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Pricing
There are several costs involved in the project viz. cost of tools and equipment, cost of project
resources, training costs, support & maintenance costs, development costs, design costs, and
transition costs. The total cost of the project is $263,404. The cost is included using the bottom-
up approach in which the activity present at the lowermost level is picked up first. The
estimation of the activities present up in the hierarchy is included in the next series of steps.
WBS Task Name Cost
1 Website Redevelopment Project $263,404.00
1.1 Project Planning $29,152.00
1.1.1 Requirements Specification Analysis $13,032.00
1.1.2 Feasibility Study & Scope Determination $3,704.00
1.1.3 Project Estimations - Scope, Schedule, Budget, Resources $2,864.00
1.1.4 Project Planning - Testing, Implementation, Training,
Transition $5,656.00
1.1.5 Work Breakdown Structure $3,896.00
1.1.6 Milestone 1: Statement of Work & Project Plan $0.00
1.2 Design & Development $144,776.00
1.2.1 Data Collection & Requirements Metrics $12,768.00
1.2.2 Procurement of tools and equipment $95,000.00
1.2.3 Website Design - UI/UX Aspects & Wireframes $3,408.00
1.2.4 Review of Website Design Proposal $11,376.00
1.2.5 Commencement of changes and source code development $17,520.00
1.2.6 Database definition and unit testing $4,704.00
1.2.7 Milestone 2: Website Design Proposal, Source Code $0.00
1.3 Testing & Implementation $60,172.00
1.3.1 Website Testing $17,360.00
1.3.2 Implementation on PHL Servers $12,600.00
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1.3.3 User Trainings $5,300.00
1.3.4 Review & Inspection Processes $17,760.00
1.3.5 Management of Changes $2,528.00
1.3.6 Website Support Services $4,624.00
1.3.7 Milestone 3: Defect Report, Review Report $0.00
1.4 Conversion & Closure $29,304.00
1.4.1 Status Tracking & Reporting $7,680.00
1.4.2 Data conversion and migration $1,440.00
1.4.3 Documentation & Technical Writing $1,680.00
1.4.4 Reflective Analysis, Lessons Learned for Closure $18,504.00
1.4.5 Milestone 4: Closure Report $0.00
Acceptance Criteria
Statement of Work
The document shall have the project background, highlights of project scope, and project work
requirements. The SOW shall also have a detailed account of the project schedule with start and
finish dates of the project activities, duration of the activities, and deliverable/milestone
schedule. The cost of each project phase along with the total cost and acceptance criteria are the
mandatory sections in the SOW (Zwikael and Globerson, 2004).
Project Plan
The document shall list out the project description, aims, objectives, project scope, project
schedule, project costs, stakeholder list, resources, test plan, implementation plan, training, and
transition plan (Pandit and Tahiliani, 2015).
Website Design Proposal
The design proposal shall have UI/UX design and wireframes for each of the web page and the
design diagrams as well. The Project Manager and Chief Marketing Officer (CMO) must
approve the deliverable (Braganca, Vieira and Andrade, 2014).
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Source Code
The lines of code for each of the web pages and the validation/verification of the same after
carrying out unit testing
Defect Report
The detailed account of project defects as detected after the conduction of testing activities. The
defect shall have the fields as a unique defect id, defect summary, description of the defect,
reproduction rate, resource responsible for resolution, steps to reproduce, and defect status
(Ditlevsen, 2003).
Review Report
The report shall have the comments of the reviewer with the sections as areas of improvements,
points to remember, and list of changes. The date of review, name of the reviewer, and additional
comments are the other necessary elements for the deliverable (Mossalam and Arafa, 2016).
Closure Report
The final deliverable of the project must have the sections as lessons learned, areas of
improvements, project limitations, and a brief summary of the project activities (Zohrehvandi,
2017).
Acceptance
The contractor named below provides acceptance on the Statement of Work (SOW). The parties
have the authority to recommend the changes unless the required level of quality is present.
Pashendale Holding Ltd [Contractor company name]
Company name Company name
Full name Full name
Title Title
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Signature Signature
Date Date
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