PPMP20013 Portfolio Week 9: Manage Change, Disputes, Arbitration

This portfolio assignment, focusing on PPMP20013 Week 9, examines the critical aspects of managing change, disputes, arbitration, and mediation within projects. The student's work integrates key concepts from the unit's readings, including Smith Chapters 4, 15, and 20, alongside optional readings and a case study from QBCC. The portfolio explores the significance of quality management systems in handling conflicts, the role of supply chain management in project success, and the adoption of ground theory strategies for understanding mediation. It also delves into constructive problem-solving relationships, organizational changes, and the effective handling of disputes through risk management and quality control. The assignment references various sources including Fatima et al. (2017), Moore (2014), and Singer (2018), to support its analysis of conflict resolution and its impact on project outcomes. The portfolio emphasizes the importance of identifying, managing, and resolving disputes to improve organizational performance and stakeholder relations.

(Insert Student Name) / (Insert Student Number) - PPMP20013Unit Portfolio for Week 9
Week 9: Manage change, disputes, arbitration and mediation.
Reading samples Learning
outcomes of the
unit
Learnings from your weekly study, experience, this and
prior unit readings and assignments
Supporting
documentation
including any
prior learning
Mandatory Readings
 Smith Chapters 4,
15&20;
Optional Readings
 Pinto, J. K. &
Kharbanda, O. P.
(1995);
 Diekmann, J. E. &
Girard, M. (1995).
Case Study
 QBCC.
1. Understanding of
disputes,
arbitration and
mediation into the
organization
The disputes as well as conflicts are recorder into the quality management
system. Into the thesis in Smith Chapter 4 regarding Quality Management in
Projects there are relevance in the change, disputes, arbitration and mediation
process for determine compliance towards quality management system. The
thesis is aimed to determine frequency of the conflicts and acceptance into the
project lifecycle. It determines improvements into reduction of cost from the
disputes along with conflicts.
The dissertation is explored of the disputes which are caused by building of
failures. It has various disputes, conflicts as well as failures which are found into
literature to project life cycle.
Lecture slide
Mandatory Readings
 Smith Chapters 4,
15 & 20;
Optional Readings
2. Supply-Chain
Management in
Projects have
significance into
change, disputes,
arbitration and
The way to succeed into the environment is management of supply chain.
Proper design of contract is required to improve performance of supply chain.
Contracts are required to coordinate between actors which are operating the
supply chain. The application of supply chain management is required to have
impact into the industry. It increases performance of design and manage of the
construction projects. The dissertation also recommends of future requirements
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(Insert Student Name) / (Insert Student Number) - PPMP20013Unit Portfolio for Week 9
Reading samples Learning
outcomes of the
unit
Learnings from your weekly study, experience, this and
prior unit readings and assignments
Supporting
documentation
including any
prior learning
 Pinto, J. K. &
Kharbanda, O. P.
(1995);
 Diekmann, J. E. &
Girard, M. (1995).
Case Study
 QBCC.
mediation process into the construction industry to plot theoretical base which allows for contracts
considering collaboration among various actors to improve competitive
advantage of supply chain.
Mandatory Readings
 Smith Chapters 4,
15 & 20;
Optional Readings
 Pinto, J. K. &
Kharbanda, O. P.
(1995);
 Diekmann, J. E. &
Girard, M. (1995).
Case Study
 QBCC.
3. Adoption of ground
theory strategy
The ground theory strategy is adopted which help to capture entire mediation
phenomenon into the construction environment. There is very limited literature
which deals with mediation into the construction industry. It is complicated into
process of designing the construction site. The dissertation is suggested for
validating the findings of research and evaluates quality of the mediation
processes.
Lecture slide
Mandatory Readings
 Smith Chapters 4,
15 & 20;
Optional Readings
 Pinto, J. K. &
4. Explanation of
relationship forms
are based on
constructive
problem solving
There are organizational changes into the industry which are taken place in form
of development. There are rapid turnover of leadership as well as personnel
which are common to change positive and negative. The conflicts are associated
with the organizational changes which are contributed to explore of litigation.
Relationship forms are based on constructive problem solving. Disputes are
raised which require of assistance to hoist as well as inform department about
the disputes.
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(Insert Student Name) / (Insert Student Number) - PPMP20013Unit Portfolio for Week 9
Reading samples Learning
outcomes of the
unit
Learnings from your weekly study, experience, this and
prior unit readings and assignments
Supporting
documentation
including any
prior learning
Kharbanda, O. P.
(1995);
 Diekmann, J. E. &
Girard, M. (1995).
Case Study
 QBCC.
Disputes are provided of information related to the perceptions of stakeholders
as well as community related to quality and standards. Disputes are improved of
conduct as well as decisions of the agency. The leaders are used of dispute
information into planning, improvement of quality and informal professional
developments. The senior management is notified of the disputes.
Mandatory Readings
 Smith Chapters 4,
15 & 20;
Optional Readings
 Pinto, J. K. &
Kharbanda, O. P.
(1995);
 Diekmann, J. E. &
Girard, M. (1995).
Case Study
 QBCC.
5. Handling of the
disputes The handling of dispute is required components into the risk management along
with quality control. The dispute management is included of improvement of
policy, administration, reduction of errors as well as complied with the
government as well as community requirements. There are identification and
management of the disputes which prevent the disputes from being raised and
intractable. It helps to ensure that the issues are to identify and analyse.
Effective dispute management is provided of opportunities to foster of better
relations, enhancement of reputation of the government as well as address of
issues which impact the organization and individuals. It provides of information
related to the services. The disputes are to be managed properly to it into the
organization.
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(Insert Student Name) / (Insert Student Number) - PPMP20013Unit Portfolio for Week 9
References
Fatima, A., Sekhar, T. S., Prasad, B. S. K., & Hussain, A. M. (2017). Applications of Neural Network for Resolution of Dispute in Build, Operate, and Transfer
(BOT) Project: A Review. i-Manager's Journal on Civil Engineering, 7(2), 34.
Fatima, A., Sekhar, T. S., Prasad, B. S. K., & Hussain, A. M. (2017). Applications of Neural Network for Resolution of Dispute in Build, Operate, and Transfer
(BOT) Project: A Review. i-Manager's Journal on Civil Engineering, 7(2), 34.
Moore, C. W. (2014). The mediation process: Practical strategies for resolving conflict. John Wiley & Sons.
Singer, L. (2018). Settling disputes: Conflict resolution in business, families, and the legal system. Routledge.
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