Analysis of Wellton NHS Trust's Organizational Structure and Issues

This report provides a detailed analysis of the Wellton NHS Trust, a medium-sized NHS trust in England, examining its organizational structure, advantages, and disadvantages. The report delves into assessing workforce personality, organizational commitment within the medical department, and the application of learning theories to address performance issues in the theatre department. It also explores problematic organizational changes within the medical department. The analysis covers vertical organizational structures, the role of the CEO and HR manager, and the implications of mergers and equipment maintenance. The report emphasizes the importance of employee training, financial health, and strategies for improving patient care, while also highlighting disadvantages like ineffective workforce practices and discrimination. The report also discusses the importance of personality tests and the assessment of workforce in relation to National health service of Wallton trust, and the importance of aligning job roles with individual personalities, and using effective communication strategies to enhance employee performance and overall organizational success.

UNDERSTANDING PEOPLE IN
ORGANISATIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
Main body........................................................................................................................................1
1. Draw organisational structure of Wellton NHS trust with the help of its advantage and
disadvantage from the given case study. ....................................................................................1
2. How to assess the personality of workforce in relation to National health service of Wallton
trust..............................................................................................................................................3
3. Description on the comparison of organisational commitment in relation to medical
department of accident and emergency department. ..................................................................5
4. Define any two learning theories in relation to performance issue in the theatre department.
.....................................................................................................................................................6
5. Description on what kind of changes in organisation of medical department is problematic.
.....................................................................................................................................................7

INTRODUCTION
To understand the people in the organisation it is very essential to compete with the
changing environment. In business enterprise people come from different backgrounds they have
differed style of working, if every one follow their own style than it can leads to confusion. To
maximiser the interpersonal capacity of the firm it is very important to understand four areas of
rational. The firm can able to heigh amount of profitability and productivity if each employees is
having better understanding. The organisation should hire higher skilled employees so they can
contribute maximum to the business enterprise (Madrigal, Jiang and Roy‐Chowdhuri, 2017).
The present report is covering the aspect of case study of Wellton it is a medium sized NHS trust
in the England. In this CEO appointed human resource's manager, with whom he discussed the
issues related to firm, what he has facing from last few months. In first six month he has noticed
the behaviour of the people in organisation. The many employees of the company wants tro leave
the job due to ineffective working environment. The employee motivation task in svery
important in order to gain overall productivity and profitability. The organisation can work in
good manner if there is effective team support all the employees. The various appropriate
strategies are frame to achieve the cost saving and service improvements in the quality of
hospitality services to the patients. In this manner the various program is to be conducted so that
workers of the trust can work in better and effective manner. In manner to bring profitability in
organisation this kind of implement is very essential.
Main body
1. Draw organisational structure of Wellton NHS trust with the help of its advantage and
disadvantage from the given case study.
The organisation structure of wallton has divided his department into three clinical
sections such are as clinical support, medical and surgery. In this the type of organisation
structure is vertical. This all department are leading by director of service. The CEO of the
company has taken various effective steps in order to hired skilled Human resource manager
who can able to bring maximum contribution to the company. The trust is taking various
effective steps in manner to have various good changes in the organisation. The various
appropriate strategies are frame to achieve the cost saving and service improvements in the
quality of hospitality services to the patients (Wollenberg, 2017). In this manner the various
program is to be conducted so that workers of the trust can work in better and effective manner.
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In way to bring profitability in organisation this kind of implement is very essential. The trust
has recently contributes major investment in the theatre department in the prince George hospital
in manner to have merger strategy (Gray, Smart and Bennett, 2017). There is one problem in
relation to the handling of operation equipment’s. Due to inadequate maintenance the brand
image of the company is getting. The various appropriate strategies are frame to achieve the
cost saving and service improvements in the quality of hospitality services to the patients. In this
manner the various program is to be conducted so that workers of the rust can work in better and
effective manner. In manner to bring profitability in organisation this kind of implement is very
essential. The trust has recently contributes major investment in the theatre department in the
prince George hospital in manner to have merger strategy. There is one problem in relation to the
handling of operation equipment’s. Due to inadequate maintenance the brand image of the
company is getting devastated. In this manner the corrective action is to be taken by HR manager
in manner to have stability so that the brand image of the trust can be strong.
Illustration 1: Organisation structure
(Source: Isaacs and et.al., 2017)
§
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In addition to this, it can be said that board of director is having all the command over
decisions. Also, there are various managers who are accountable to have application of decisions
which are taken into account by board of directors and CEO. It allows to have effective
development of work activities. However, the coordination among work activities is necessary so
that better opportunities can be created.
Advantages are given in following manner are as-
1. They are taking various efforts in order to improve the quality of standards so that there
brand image of the trust can be maintained.
2. With the help of effective facility the patient in the hospital can stay in well and clean
environment.
3. They are giving their major focus on to deliver a more impressive, integrated cost
effective services to the patient in manner to maintain quality standards.
4. They are taking various initiative in order to bring quality improvements in working of
workers.
5. The staff are providing effective training facility in relation to maintain the general
wellbeing of the staff (Bentley and et.al., 2013). They are giving knowledge about the
handling of equipment’s of the organisation in better manner.
6. They are taking various effective steps in order to bring research project for having
innovative services for patient care in more expert manner.
7. In this it is very essential to maintain the financial health so that they can work in more
productive manner.
8. The higher authorities of the department is trying to get skilled employees with the help
of Recruiting, retaining and developing our workforce service. This kind of activities are
very helpful in order to have more amount of profitability in the organisation.
9. The main objective of the trust is to have development in the hospital services by
growing number of patients. In this manner they can earn larger amount of profitability
and productivity.
10. They work in manner to have sustaining and developing our force in well and more
effective manner.
Disadvantage has been defined in following manner are as-
1. The workforce are not so effective as they are not taking any steps to bring changes.
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2. The main problem in trust is in relation to the equity and diversity are not so effective
among the employees.
3. There is major problem in relation to unlawful discrimination and this kind of things are
to prohibited by the act in order to maintain quality standards of departments.
4. There is no amount of good relation between employees in this manner to foster better
and effective relation between employees, they are taking various efforts.
5. In various department people are engaged in different department due to ineffective
working the all individual in the organisation is facing issue in relation to financial and
political pressure. This kind of working is leads to have effective growth and
productivity.
6. The worker of the firm are working in inadequate manner, which is bringing the issues as
putting the life of patients at risk.
7. Due to ineffective working environment the employees of the firm is facing the issues as
increasing in the complaints of patients etc.
8. The all department are interrelated to each other if one is working in ineffective than all
other activities of other unit can be devastated.
9. The manager of the firm need to do all the activities more professional manner. Due to
lack performance the firm is having lower amount of revenue.
10. The workforce of the National health care service is not so effective due this there can
more problem of confusion.
Humanistic approach advantages
1. Focus on the Individual Behaviour
2. Satisfies the Idea of Most People
3. More Behavioural Insights
4. Person-Cantered Counselling
Humanistic approach disadvantages
1. Promotes Frustration Among Clients
2. Opposition to Deterministic Laws of Science
3. Experience is Required
4. Learning Style Issues
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2. How to assess the personality of workforce in relation to National health service of
Wallton trust.
To take employee personality test is very important in order to have effective insights of
personality traits, behaviour tendencies of individuals who are working in the organisation. This
taste is not stable for the time it has to be done with all the procedures and at the all level. With
the help of this the deviation between performance can be find out. The future work performance
can be predict in good manner. This kind of activity is helpful to bring desire profitability in
organisation. This is cost effective and time consuming process. In this manner the organisation
is taking various initiative in order to provide effective training facility by the skilled manager to
coach the worker so that they can perform their task in more professional manner. The managers
of the business enterprise should give major focus taking personality into account, with the help
of this kind of activity they can work within the workforce and can have effective identification
of strategies so the firm can have better performance of different types of employees. This can be
done with the help of following things are as-
Measuring performance- In this at the initial stage the performance of all employees is to be
measured effectively. It very important to monitor the performance of employees so that if there
is any deviation between them than corrective action can be taken in order to avoid ineffective
and inefficient performance of employees (Isaacs and et.al., 2017). This kind of test provide the
solid insight in manner to have person's overall personality. To keep eyes on the performance of
employees it is very essential to have positive outcome.
Align job and personalities- the task related to business performance is need to give to the
responsible person which is capable of perform such work. The individual who is absent mind
and poorly perform in firm. In this manner they need to hired skilled employees who can work in
better and effective way. The individual in the organisation need to have strong leadership skill
in this manner they can contribute their maximum to the firm. In case if business enterprise are
having large scale operation need have more team efforts. This kind of activities is very helpful
in order to maintain the brand image of the firm in efficient manner.
Place employees sensibly- in these employees should be assign for the work, for what they are
capable enough. With the help of better understanding of people they can hire the best
professional in this manner the worker should have given only that task form which they are
hiring. This is very important in order to bring effective performance of work in the organisation.
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It can be true to said that the strategic placement of the individual can help in reduction of the
rate of conflict.
Target your communication- The human resource manager of the nation health service should
use effective language with their employees in this manner they can perform in more effective
and better manner. With the help of impressive communication with their employees they can
able to boost up their morale. In this way they can have maximum profitability and productivity
in business enterprise. The most of the employees of use ineffective language due to this firm
activities hampered in large manner.
Small business implication- in small business enterprise there are very few numbers of personal.
In this manner there can be more chance to have personal dispute and personality clash which is
having greater impact on larger corporation (Albeladi and et.al., 2014). In these managers need
to give close attention during the hiring the person after knowing that is he able to fit well with
the existing staff or not. In organisation there should be highly skilled employees who can
perform their best in manner to bring desired result of the business enterprise.
The employee personality profile is conducted with the help of following approaches are as-
 various kinds of test
 Detailed scored reports
 Validity information
 Standardized sample
This all the activities are very important in manner to heir an effective employee who helps in
relation to bring maximum productivity in business. With the help of this kind of performing the
organisation can assess to the one specific individual of the firm. In addition to this, it can be said
that personality test are beneficial because it allows to have understanding about the skills which
are essential for sustainable development. By having an effective consideration of personality
test the strength, weakness can be identified in desired manner. Also, test helps in evaluating
skills which are need to be advanced for sustainable development. However, the cost of
operational values is also significant to refer because it is high as compared to other values. It
can be said that cost is high which not easily accessible to the experts.
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3. Description on the comparison of organisational commitment in relation to medical
department of accident and emergency department.
It is the responsibility of very health care organisational to provide adequate amount of
care to all the patients. In organisation safety of all employees is very essential to maintain in
this way they can perform in better manner. It is very essential to maintain safety of culture. In
manner to keep proper quality it is very tough because it complexes process. The quality of
service is very essential in need to motivate the patients (Blackburn and et.al., 2013). This kind
of activities are very essential in manner to gain large scale of revenue. The manager of the
organisation is facing lot of trouble in relation to accidental and emergency department of the
business enterprise. The clinical manager need to take initiative with regard to talk with patients
and staff in view to observing them, by keeping their eyes on day to day operation. The clinical
manger is taking various efforts to have those kinds of working style which help them to create
safe working environment. Due to this the hospital administration is need to have appropriate
strategies and implementation of this is necessary to be done in manner to conduct the things in
appropriate manner. If there is any deviation between planned and actual performance than
corrective action is to be taken. It can be true to said that the medical and accidental department
is facing many issues due to this the brand image of the firm is affective in highly manner. This
kind of activities is bringing loss to the organisation. It is very essential to take proper strategies
in manner to conduct the whole work in effective way. The clinical manager need to do their
performance in fast way. They should stop talking with patient on unnecessary matters. They
should do their work with dedication. The staff manager has taken effective step in order to have
improvement in the services they gave their major focus on the activities like to stop infection
rate in this regard they arrange meeting with clinical manager and they find various alternative
in this manner. They opt one suitable alternative and take initiative in relation to have
improvements. The new strategies are implement in corrective way due to which they can
clearly seen the positive outcome (Albeladi and et.al., 2014). With the positive result the clinical
manager has decided that department will continue take proper action in relation to all services
in this manner the firm can attain longer profitability and productivity. They should opt only
those strategies which will help to them to generate large amount of revenue. To maintain the
bran image of the company it is very essential to control the infection rate in organisation so
patient can stay there in safely manner. This kind of activities are helpful to both staff as well
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patient of the Royal George hospital. The all worker, safety managers, nurses and manager of
the firm should work as one. This kind of activities are very helpful in manner to bring ultimate
productivity to the business enterprise. With the help of great idea the manager can take
effective step in order to maintaining strong brand image of the firm (Bentley and et.al., 2013).
Adverse events Medical records
Adverse events are those events where
unintentional harm is caused to the patients.
Medical records are that records which are kept
by the health and care centre for the past
medical history of the patient.
Examples- when staff centre does not know
that particular person has some allergy, that is
given to the patient.
Examples- Records of patient's previous
diseases.
Adverse events occurs mainly when medical
records are not kept.
Medical records not kept lead to adverse
event.
4. Define any two learning theories in relation to performance issue in the theatre department.
In this manner to keep the performance of the firm in effective manner. There is the
proper study has been take on the learning theories so that organisation can work in manner to
achieve desired result. The term learning theory refer as what kind of knowledge is required to
have in way to process and retained during learning (Albeladi and et.al., 2014). The description
is given in the following manner are as-
The cognitive learning theory- it has been defined by the Edward Tolman. He has taken
various method in order to developed and tested this theory with the help of various controlled
experiments. It has been structured in manner to take proper research on the pre existing
cognitive structure. This kind of activities are very helpful in manner to obtain one particular
object of the organisation. With the help of this all kind of activities they are taking various
efforts in order to conduct various programme in relation to have maximum profitability and
productivity (Madrigal, Jiang and Roy‐Chowdhuri, 2017). The cognitive theory make effective
identification in relation to receiving, memorizing, retrieving and interpreting the various result
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in relation to obtain one particular results. The cognitive learning is achieved by-thinking about
the perceived relation in mode to cope up with individuals goals and expectations. This theory
help in manner to perceived relation between individual goals and expectation (Mansi and et.al.,
2017). This is very helpful in manner to achieve one particular object of the business enterprise.
This kind of theory are very helpful in relation to manage all the working of organisation. It is
very helpful because in this learners set their own goals and motive themselves to learn in
effective manner. They are taking various effective steps in order to promote work in expert way.
The social learning- The individuals can have effective learning in manner to have effective
justification on the what is to be done. The whole work is to be conducted in way to take
effective observation between various working (Gray, Smart and Bennett, 2017). The things
which can be done with both observation and direct expenses are to be known as social leaning
theory. The social relation theory is giving major focus on the interactive nature of cognitive,
behavioural and environmental detriments. Seminars and Conferences are one of the vital ways
to self-managed learning. Seminars and conferences give people the opportunity to exhibit their
knowledge about something to other people who may end up learning something new. This kind
of activities are very helpful in manner to achieve long term objectivity of the firm. In this
manner the four process is to be taken are as-
 Attention process- The people can develop their thinking only when they give their major
attention to its critical features. The model plays effective role in manner to obtain the
attractive, available and important result to have effect full estimation.
 Retention process- This is very effective in way to have effective observation. In this way
the all working is to be done in effective manner.
 Motor reproduction process- with the help of this one can have idea about that individual
of the organisation can perform the modelled activities in expert manner.
 Reinforcement process- The individual of the organisation should take steps in relation to
perform the activities which help them to collect positive incentives and rewards. In this
manner the more attention and learned better in effective manner is to be taken to analyse
activities in efficient way. In this kind of activities all worker should perform their role
in expert manner so that firm can achieve the longer amount of profitability and
productivity.
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5. Description on what kind of changes in organisation of medical department is problematic.
In relation to take various changed in medical department it is very essential to maintain
the various changes is to be taken in order to have effective and efficient services. This type of
essentials are very important in order to keep the managerial activities in supportive manner. The
all worker of the organisation should work in effective manner. The various strategies are to be
implementation in order to take action in the more expert manner. In the medical department the
biggest problem in relation to lost of patient records. This the major drawback which leads to
have ineffective growth of the business enterprise (Burke, 2017). In this biggest challenge is to
face various kind of issues such are as on Friday the firm is half vacate in this manner there can
be more chance of loss. The various kind of strategies are difficult to implemented because lot of
worker has already left the job because the workforce of the organisation is not sop effective.
Due to this kind of issue the organisation is facing many kinds of trouble like missing of records,
poor performance. To bring change is the complicated prices. It is very cost and time effective
process due to which there is large fall in profit volume of the organisation. This kind of
activities is leading to have lower amount of profit. This type of working is major drawback in
firm performance (Blondiaux and et.al., 2017). The most of the workers are complaining to
human resource manager that they are not performing their duties in efficient manner. The lot of
employees are complaining to leave the job because the workforce is not performing their duties
in effective way. The national health care service is to take various effective measure in order to
make appropriate strategies. These type of change should be taken after the consultation with the
all workers of the firm. In this manner they can have better performance in relation to perform
activities of teh organisation in impressive manner. The worker are having issue in manner are
as-
 The employees of the organisation are not receiving any reward for their performance.
 The higher authorities is not asking for any changes.
 The department is not working in manner to motivates the employees that they perform
their roll in expert way.
 It is essential to motivate the employees of the organisation so that they perform their
best.
The manager of the firm should listen to all employees if they are having any kind of issue with
department than they should take immediate action in order to overcome from this. This kind of
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activities are very helpful in order to promote safe and secure workforce environment. In this
way the firm can earn larger amount of profitability and productivity. With the help of this type
facility it is possible to boost the motivation level of employees. The employees are to be treated
assets to the organisation without their effective support the performance of the company cannot
be in better manner (Amato and et.al., 2017). The firm should be capable enough to listen all the
employees in efficient manner. This kind of activities are very helpful in order to promote
growth of the firm. The proper working of organisation activities are helpful in order to maintain
the strong brand image of the business enterprise.
CONCLUSION
From the above report it has been concluded that In business enterprise people come from
different backgrounds they have differed style of working, if every one follow their own style
than it can leads to confusion. To maximiser the interpersonal capacity of the firm it is very
important to understand four areas of rational. The firm can able to heigh amount of profitability
and productivity if each employees is having better understanding. It is very essential to
maintain safety of culture. In manner to keep proper quality it is very tough because it
complexes process. The quality of service is very essential in need to motivate the patients. This
kind of activities are very essential in manner to gain large scale of revenue. The manager of the
organisation is facing lot of trouble in relation to accidental and emergency department of the
business enterprise. The present report is covering the aspect of case study of Wellton it is a
medium sized NHS trust in the England. In this CEO appointed human resource's manager, with
whom he discussed the issues related to firm, what he has facing from last few months. In first
six months he has noticed the behaviour of the people in organisation. The CEO of the company
has taken various effective steps in order to hired skilled Human resource manager who can able
to bring maximum contribution to the company. The trust is taking various effective steps in
manner to have various good changes in the organisation. The various appropriate strategies are
frame to achieve the cost saving and service improvements in the quality of hospitality services
to the patients. The whole report is based on effective research. The staff manager has taken
effective step in order to have improvement in the services they gave their major focus on the
activities like to stop infection rate in this regard they arrange meeting with clinical manager and
they find various alternative in this manner. The firm can able to heigh amount of profitability
and productivity if each employees is having better understanding.
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