Research Report: Performance Appraisal and HRM in Wesfarmers

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BUSN20016- Research in Business
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Table of Contents
Problem Statement...........................................................................................................................3
Aims & Objectives of the research..................................................................................................3
Literature Review............................................................................................................................3
Methodology....................................................................................................................................4
Secondary source of data.................................................................................................................4
References........................................................................................................................................5

Problem Statement
When a firm is doing business in more than one field and has large brand diversity than the
management face problem in determining the performance of the employees. For this, the
management requires a performance appraisal program which will evaluate the performance of
the employees on the basis of their job. On various occasions, in large organisations, the
management fails to evaluate the employee's performance because of which employees don't feel
valued in the organisation and also they don't get any progress. Also, a weak performance
appraisal program will lead to the loss of pay for the employees. This problem is examined in
Wesfarmers for the research purpose.
Aims & Objectives of the research
This research aims to identify the impact and role of using the performance appraisal on the work
of the employees and the performance of the organisation. From this research, the author will
determine the importance of performance appraisal in the retail industry by taking Wesfarmers in
the context.
The objectives of this research are:
 To analyse the type of performance appraisal in Wesfarmers.
 To identify the functions of human resource management in Wesfarmers.
 To determine the relationship between performance appraisal and human resource
management of an organisation.
Literature Review
Dusterhoff et al. (2014) conducted a research on the impact of the performance rating style,
organisational justice by the application of using moral judgment to introduce the performance
analysis. According to the authors, the performance appraisal behaves like a link between the
behavior of the employees and the objectives of the organisation. It is identified that if the
performance appraisal is not taken seriously then there are chances that employees will not get

satisfied with the job because of the weak review of their performance. The research found that
moral judgment will help the employees to know their performance and help them to do
improvement.
According to Stănescu (2015), performance management is used for the continuous improvement
methodology because it is the integration of all the business activities. For better performance
management, the management should prepare a performance appraisal by knowing all the
objective and goals of the organisation and by using all the available tools and techniques like
KPI measurement tool for the organisation.
Methodology
For conducting this research, the mixed research methodology is used which is the integrated
method of both the qualitative and the quantitative approach. In this type of research method, the
researcher will collect all the relevant data related to the topic of the research, and after that, the
collected data is combined and try to get the findings. After that from collected data, a result is
determined by both qualitative and quantitative approach (Östlund, et al., 2011). The qualitative
part of the research is done by conducting group discussions or interviews. But for the
quantitative part, the data is collected with the help of conducting surveys. The surveys can be
conducted by online, paper or preparing a questionnaire through which the opinions and the
views of the participants can be known by countering a particular industry. Here, the retail
industry is chosen for the mixed research method. The mixed methodology will help in
conducting efficient research data.
A secondary source of data
For conducting the research, the data can be collected through the pdf and the research journals
which are related to the performance appraisal of the organisation. Also, the research articles can
be used for collecting and analysing data. The various websites also provide data about the
performance appraisal. The bank statements of the organisation can also be used for the research.

References
 Dusterhoff, C., Cunningham, J., & MacGregor, J. (2014). The Effects of Performance
Rating, Leader-Member Exchange, Perceived Utility, and Organizational Justice on
Performance Appraisal Satisfaction: Applying a Moral Judgment Perspective. Journal of
Business Ethics, 119(2), 265–273. https://doi.org/10.1007/s10551-013-1634-1
 Östlund, U., Kidd, L., Wengström, Y., & Rowa-Dewar, N. (2011). Combining qualitative
and quantitative research within mixed method research designs: A methodological
review. International Journal of Nursing Studies, 48(3), 369–383.
https://doi.org/10.1016/j.ijnurstu.2010.10.005
 Stănescu, M. H. (2015). The Role of Performance Appraisal in the Context of
Performance Management Systems. SEA–Practical Application of Science, 3(07), 275-
281.