Report on Westpac's Emotional Intelligence, Diversity, and Inclusion

This report provides an analysis of Westpac's initiatives related to emotional intelligence, diversity, and inclusion within its workplace environment. The report highlights Westpac's efforts to promote emotional intelligence by providing wellness centers and flexible work arrangements for employees. It examines the company's diversity and inclusion policies, including its women empowerment program and support for the LGBT community, as well as its engagement with diverse communities. Furthermore, the report acknowledges the drawbacks, such as high sales targets, long working hours, and instances of discrimination, while emphasizing the overall commitment of Westpac to foster cultural intelligence and inclusivity. The report concludes by suggesting that Westpac continues to address the existing loopholes to further enhance its work environment.

Sociology

EMOTIONAL INTELLIGENCE
Emotional intelligence is the way which the
individuals or the employees can understand their
own feelings and emotions.
At the same time, they are also capable of
understanding and reacting to the emotions of other
working in the same workplace.
They also have kept provisions like wellness centers
for the on site employees.
In order to focus over diversity Westpac has started
their women empowerment policy. In the year 2008,
they were one of the leading Australian big 4 banks
to have a female CEO.

Importance of emotional intelligence
This is important in workplaces it helps the
employees to communicate with each other
properly. This will also help to empathize with
others and make sure that the work is being
carried on smoothly.

Contd.
Westpac makes sure that they are helping
their employees to move forward.
They have kept a flexible shift so that the
employees can enjoy their work properly.
Thus, the company makes sure that they are
being able to support their employees in all
the possible aspects.

Cultural intelligence and Diversity
One of the major aspect of the organization is
including the diverse workforce in their
decision making processes.
They also have several women education and
training programs arranged as well.

Inclusion and Diversity
Supporting the LGBT. In other words, they do
not discriminate between people based on
their social, religious, racial or sexual
orientation (Ang and Van Dyne 2015).
Engaging with diverse communities is also
one of the major steps that is taken by the
company.

Contd.
Community involvement is one of the best
examples of cultural intelligence and diversity
that is exhibited by the company (Duffus et
al.,2018). They have in successful in including
a large number of women in their leadership
positions.
They have also made sure to include the
opinion of all the members in their decision
making process.

Drawbacks
The sales target is high and thus the
employees might often find it tough to meet
with this goal.
Though the company is trying to create a
flexible shift for the employees the working
hours are still very long and burdensome for
them.
There are still some discriminations taking
place in the company though Westpac has
some anti discrimination policies as well.

Conclusion
Thus, it can be concluded that Westpac is
working hard to initiate and maintain the
cultural intelligence, emotional intelligence
along with diversity and inclusion within their
work environment. However there are some
loopholes like discrimination, long working
hours, tough sales target and others that
needs to be taken care of properly.

References
Ang, S. and Van Dyne, L., 2015. Handbook of
cultural intelligence. Routledge.
Duffus, O., Malone, A., Dunn, M., Cruces, L.,
Moore, M., Wu, A., & Young, F. (2018).
Committee on Diversity & Inclusion:
Cultivating an Inclusive Library Environment.
Brick Click &.

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