Westpac Bank ERP System: SAP and NetSuite Software Evaluation

This report discusses the software used in Westpac, a leading Australian bank, focusing on their transition from SAP to NetSuite. It highlights the features, advantages, and disadvantages of SAP, including its security, productivity, and streamlining capabilities, as well as its high cost and user-friendliness issues. The report also addresses challenges faced by Westpac with SAP, such as complex data models and data transfer quality. It then recommends NetSuite as a user-friendly alternative, emphasizing its cloud computing capabilities and suitability for ERP and customer service. The analysis provides a comprehensive overview of Westpac's software choices and their impact on the bank's operations.