Westpac Group Sustainability Policy Development and Implementation

This assignment presents a comprehensive analysis of sustainability policy development and implementation, focusing on the context of the Westpac Group. The solution addresses key aspects such as the Australian Federal environmental legislation (Environment Protection and Biodiversity Conservation Act 1999), and the importance of state/territory environmental legislation. The assignment provides a detailed breakdown of the seven steps involved in developing and implementing a new policy and procedure, including identifying the need, determining content, obtaining stakeholder support, communicating with employees, updating and revising the policy. It also outlines the importance of stakeholder consultation and the use of internal and external information in policy planning. Furthermore, the assignment explores the application of policy implementation models, including top-down and bottom-up approaches, and provides practical strategies for energy and waste management, including monitoring costs, encouraging staff usage, and promoting sustainable practices. The document also covers the organizational structure, the Westpac Group's life cycle management approaches, energy consumption, water usage, paper purchasing policy, and waste management practices. The assignment also includes the development of a sustainability policy and procedure, including relevant legislation, goals, desired outcomes, performance indicators, and responsibilities, and also highlights the importance of continuous improvement of resource efficiency. Finally, the assessment includes calculations of energy usage and savings, and strategies for promoting sustainable practices within the community.

Assessment 01:
Question 01:
Australian Federal central piece of Environmental legislation:
Australian government’s central piece of environmental legislation is “The environment protection and
biodiversity conservation Act 1999”. It helps in the protection of flora, fauna and other environmental
communities on the national and international platform and ancient heritage points and locations are
defined in the act as matter of environmental significance.
Description of purpose:
The purpose of this legislation is to protect biodiversity in Australia and to protect the biodiversity on
international level by stopping the movement of wildlife.it also provides a modernize environmental
assessment. This legislation endorsements protects the matters of national environmental significance are
involved and it also protects national heritage and encourage environmentally supportable growth. (Buse
K, Mays N, Walt G (2005)).
State/ Territory environmental/sustainability legislation:
In our state the environmental and biodiversity act 1999 is used as the environmental legislation.
Question 02:
a) List the appropriate seven (7) steps for developing and implementing a new policy and
procedure in an Organisation and provide an explanation of each.
Identify the Need for a Policy
Companies do not essential to generate rules for every unexpected occasion as this resolve boundary
organization's capability to speech distinct worker requirements or exclusive circumstances. Rules must
provide respectable rules and opportunities to guarantee fair and dependable performs and lawful
obedience. Companies can need to progress a rule:
1. If workers' performance specifies misperception around the suitable behavior or how to grip
convinced circumstances.
2. If lawful defense of the group is essential).
3. If here is a requirement for administration commandments and guidelines obedience.
4. If here is a requirement to generate reliable values and instructions).
5. If here is a requirement to generate reliability and just conduct of workers.
Determine Policy Content:
Rules are printed rules that clarify usually what the company's supplies are and how staffs will be
preserved. As administrations generate novel rules, they should be cautious to evade linguistic that takes
unbending instructions that must be trailed accurately as written in all situations. Litheness must be

erected into the phrasing, and potentials that can be understood as a agreement must be eradicated. For
instance, administrations should not:
1. National that the group will "only" or "always" do somewhat, or "will" or "must" performance in
a specific technique.
2. Label staffs as" perpetual."
3. National those staffs will be finished lone "for reason."
4. Brand potentials of work safety.
5. Use comprehensive slants, such as in corrective events or exertion instructions.
Companies should use rapports such as "usually," "characteristically," "frequently" and "Can" so that
directors have suppleness in understanding and smearing the rules founded on the situations complicated
and on the sternness of some corporation rule desecration(s). All rules essential to be written in clear
linguistic. The rule linguistic themself often differs from company to company dependent on scope,
manufacturing and occasionally smooth site. Though, greatest rules have comparable workings.
Obtain Stakeholder Support:
All too often those who are predictable to transmit out the rules and safeguard devotion to the rules are
not referred past to the application of the rule. Once the rule has been conscripted, it will be significant to
connect with bosses and administrators who will be predictable to apply the rule. This message should
comprise why the new law is desirable, speech the influence the rule will have on the shareholder's part(s)
and speech any possible opinions or worries the shareholders may have. Deliberations from these
assemblies will chief to any essential reviews earlier lawful advice behaviors its last rule evaluation.
Communicate with Employees
Administrations would stretch staffs related info (once likely) as to why the rule is existence executed.
Staffs would be specified sufficient facts to brand the administration's location strong though possession
the transportations procedure small and modest. Companies can regulate the greatest method to
familiarize the rule to staffs founded on the countryside, compassion and comfort in which the rule will
be unspoken. The finest incomes of issuing the rule (e.g., e-mail, note, or distinct/minor collection/all -
worker corporation assemblies) must also be resolute. If using e-mail or corporation note, these
transportations would be unique from other tedious transportations that staffs may simply oversee. For
instance, administrations can stipulate the theme in the theme title, modification the rank of an e-mail,
modification the contextual and typeface of a note or e-mail, modification the transfer process of notes, or
improve deliver earnings for e-mails.
Companies would join a message process that will stretch staffs an occasion to inquire requests near the
rule. The rule would contain of a salutation declaration representing the worker's reception and
sympathetic of the new rule lengthways with the actual time of the rule. The rule would comprise
planetary for the worker's sign and time. It would also be extra to the administration's worker manual or
internet and comprised in new-hire location packages as suitable. Companies would inform staffs where
they can admission the rule future (i.e., relations to internet location, accessory of rule to design and
improve to their worker manual).
Update and Revise the Policy:

Strong, fine-written rules that are frequently studied can be actual worker dealings tools and
transportations plans. They exemplify the administration's promise to a constructive exertion situation.
Though written rules in overall are not officially essential, they can be used of establish equal occupation
performs and help as the foundation for an actual resistance in worker proceedings.
Rules would be studied on even foundation to confirm they endure to observe with centralized and public
rules and the desires of the group. New rules, guidelines and court bags can touch both rule linguistic and
how companies device the rules. Maximum specialists propose a detailed evaluation of rules at slightest
when a time. Companies would also use possessions that will save them efficient in the temporary,
comparable pledging to a facility or book or attractive portion of an association that concentrates in HR or
service. Though written rules in overall are not officially essential, they can be used of establish equal
occupation performs and help as the foundation for an actual resistance in worker proceedings .SHRM is
dedicated to apprising its associates of the modern newscast on public and central rules and the modern
future or projected regulation finished Administration Businesses that may have an impression on HR
specialists.
b) List five (5) stakeholders you should consult with during policy development.
Stakeholders are compulsory part of policy development process and decision making process. For the
purpose of policy development we should consult stakeholders including employees, customers,
government, organizations management and competitors in the market.
c) List three (3) pieces of internal information that can be used to assist with policy
planning and development. For each piece, explain why it’s important to the process
and how it would be used.
Information is useful data or facts and figures which could be used as a base for making a decision. To
make a policy for development purpose we should use information that would help to conclude the best
results .pieces of information that would be used in policy making includes raw data, interim information
of the products and books, documents and articles which would assist in policy planning and
development.
d) List three (3) pieces of external information that can be used to assist with policy
planning and development. For each piece, explain why it’s important to the process
and how it would be used.
Commonwealth and state or territory legislation which helps in determining the legislation and rules
relevant to the organization. Supplier information is also used to assist in determining the commitment to
sustainability and equipment information is also an external confirmation which is used to determine the
availability of equipment. They exemplify the administration's promise to a constructive exertion
situation. Though written rules in overall are not officially essential, they can be used of establish equal
occupation performs and help as the foundation for an actual resistance in worker proceedings.
Question 03:

Application is the development of revolving rule into repetition. Though, it is shared to perceive a ‘gap’
among what was intentional and what really happens as a consequence of rule application. There are three
major theoretical models of policy implementation.
Top-down approach:
This method gets rule development and rule performance as separate actions. Rules are established on
developed stages in a radical development and are then connected to secondary stages which are exciting
with the mechanical, executive, and directorial responsibilities of placing rule into repetition. Radical
geniuses have imagined that the top-down method needs that sure situations be in residence for rule
application to be actual counting:
 Strong and rationally reliable purposes
 An application development calculated to improve acquiescence by implementers
 Dedicated, clever applying administrators
 Sustenance from attention assemblies and parliament
 No variations in socio-economic situations that weaken radical sustenance or the fundamental
philosophy original the rule
 Passable period and adequate possessions accessible
 Respectable organization and message
Problems associated with the top down approach:
 It is actual doubtful that all pre-conditions would be current at the identical period
 Solitary assumes viewpoint of those in developed stages of administration and desertions the part
of additional performers
 Dangers over-estimating the influence of administration act (desertions additional influences)
 Problematic to apply where no solitary, leading rule or activity is complicated
 Rules change as they are being applied.
Bottom-up approach:
This method distinguishes that persons at secondary stages are probable to production a lively portion in
application and may have certain pleasure to redesign purposes of the rule and alteration the method it is
applied. The bottom-up method understands rule application is a communicating procedure connecting
rule manufacturers, implementers from several stages of administration, and ‘way equal administrators’
such as front operate. Rule may alteration through application.
Problems of the bottom-up approach:
 Assessing the possessions of a rule develops problematic. The bottom-up method understands
rule application is a communicating procedure connecting rule manufacturers, implementers from
several stages of administration, and ‘way equal administrators’ such as front operater.
 Problematic to distinct the inspiration of persons and dissimilar stages of administration on rule
decisions and significances. Rules are established on developed stages in a radical development
and are then connected to secondary stages which are exciting with the mechanical, executive,
and directorial responsibilities of placing rule into repetition.

Question 04:
Part (a):
Monitor cost:
Cost of electricity bills should be compared with the bill of previous month.so that it should be
identifies that to which extend the change have been occurred.
Encourage staff usage:
Must check that all lights are turned off at the end of the day and when not using them.
And new bulbs should not be replaced with the old bulbs. And staff should be aware of that
where the new bulbs are located.
Part (b):
a) “Over the next quarter the café received their bill. Calculate the total usage for this year and then
compare it to the total usage for last year by calculating the difference.
What is the difference in total kilowatts from last year to this year”?
Last year This year
Months Kilowatts Months Kilowatts
February 736 February 604
March 1240 March 962
April 1259 April 817
Total kilowatts 3,235 Total kilowatts 2,383
Total Kilowatt saving
on previous year:
852
Part C:
“The café managers are so proud of the strong results they have attained on their energy use and staff
engagement after the last quarter and would like to involve and share their achievements with the wider
community. Describe two (2) strategies the café could apply to promote their sustainable practices”?
Following strategies should be followed by the business to promote their sustainable
practices:
1. Activities should be shared with other related businesses and suggest them to do that also
2. Handout, posters and banners should be used
3. Electronic media should be used to share the achievements

Question 05:
Organization system:
An administrative scheme is, fairly just, how a business is established up. A respectable administrative
assembly places obtainable together a ladder and the movement of message in a business. It is significant
for each commercial, no substance its scope, to device an administrative organization. There are
numerous assistances to consuming a well-distinct administrative construction, counting better
competence, efficiency and executive. Each construction has its assets and faintness. Eventually, these
aces and frauds depend on the kind of commercial you run, your business, the scope of your group and
additional influences. It is significant to reflect each caring of administrative scheme earlier conclusive
which is accurate for your business. For instance, a medicinal corporation might have distinct squads
devoted to all medicine they production. Each scheme squad has a manager or evil leader and movements
a convinced equal of independence inside the group.
Functional organizational structure: A practical administrative construction is outdated grading. Many
businesses, particularly superior companies, trail the practical construction. This scheme topographies
numerous dedicated separations such as promotion, economics, auctions, humanoid incomes and
processes. Then elder director supervises all the dedicated separations. The reportage movement is strong.
Each worker gossips to their elder, counting separation skulls, who report to the elder organization. Elder
organization supervises the whole construction. Because the business remnants divided up into dedicated
separations, staffs incline to develop dedicated as well. This reasons a strong trail for elevation and
development. Though, the separations can have worry interactive with one additional. Because all
sections bang upwards, there is slight level message among them, sendoff slight planetary for rounded,
entire-company rational, excluding at the top administration equal. This makes the practical
administrative scheme unhurried to familiarize to alteration.
Divisional organizational structure: A central administrative construction divisions the commercial up
into squads founded on the schemes the staffs are occupied on. This scheme comprises numerous
dissimilar kinds of squads, with lawful, community relatives, investigation and commercial expansion.
Additional, squads are shaped about exact schemes. For instance, a medicinal corporation might have
distinct squads devoted to all medicine they production. Each scheme squad has a manager or evil leader
and movements a convinced equal of independence inside the group. The central construction lets staffs
to develop intensely acquainted with the squad’s effort. The finest incomes of issuing the rule (e.g., e-
mail, note, or distinct/minor collection/all -worker corporation assemblies) must also be resolute. If using
e-mail or corporation note, these transportations would be unique from other tedious transportations that
staffs may simply oversee. For instance, administrations can stipulate the theme in the theme title,
modification the rank of an e-mail, modification the contextual and typeface of a note or e-mail,
modification the transfer process of notes, or improve deliver earnings for e-mails.
There are numerous assistances to consuming a well-distinct administrative construction, counting better
competence, efficiency and executive. Though, separations are frequently ignorant of what additional
squads are responsibility, and do not connect with all additional. Staffs might not be able to effort
efficiently crossways separations when essential. Eventually, this scheme can be stimulating to achieve
owing to its spread -out construction.
Organizational procedures:

Maximum public facility administrations will have in residence rules and events that rule and control
confidentiality and privacy of customer info. This idea not lone applies to what you can reveal around
your customers or your administrations external of effort, but also what can be communal in network
assemblies. What info can communal with additional administrations, who stocks it and how this info is
assumed available would be obviously distinct in any actual, expert service. It is frequently combined into
employee’s responsibility declaration or occupation account.
All organizations should have written policy and procedures, and staff training in the following
areas:
 a privacy rule
 obviously distinct procedure for classifying and frequently informing a Public Reserve Directory
thus that all labors are conscious of what additional facilities are accessible to mention to(the
directory comprises foundation communication facts and info around what all facility offers)
 procedures for schmoozing with additional activities, counting attendance pertinent
interagency(assemblies of resident facility breadwinners)
 rules for situation conferencing (this will be deliberated in additional aspect a while future)
 recommendation procedures, counting how recommendations would be complete, the caring of
info that can be communal with additional facilities and some constant characters and tasks of all
facility with respect to the customer
 A rule for how extended customer info is reserved after customers are no lengthier complicated
with the facility. For instance, dissimilar administration sections crop pamphlets that summary
lawful necessities for their work in relative to storage and preserving info.

Assessment Task 2 – Part A – Conduct a Sustainability Assessment
– Model Response
Sustainability Assessment Report
1. Life Cycle Management Approaches:
Life Cycle management approaches are life cycle assessment approaches (LCA) and life cycle costing
(LCC).
2. Energy:
The energy is currently used to assist in minimizing impact on environment is clean energy and
renewable energy. ESG Risk sustainability finance Lai Lai farm is project that will generate enough
energy power to 95,000 homes and save 780,000 tons of carbon dioxide each year.
Calculation of total energy consumption saving in 2018 in comparison to 2014.
3. Water:
Commitment of Westpac Group have to managing water usage is monitoring, reducing and reporting.
4. Paper:
There are some objective of Westpac Paper purchasing policy that is classify and implement opportunities
to reduce paper consumption, ensure our paper products are sourced from producer that abide by law &
do not source pulp from old growth forests, employ sustainable forestry management practices and clean
Energy
Consumption
(GJ)
2018 2017 2016 2015 2014
Fuels 108,8
58
101,
576
126,
091
131,
394
123,
616
Electricity 601,6
69
633,
211
722,
567
778,
393
790,
828

production process. Decrease our total consumption of virgin wood pulp, in a manner consistent with
reducing our overall environmental footprint, and support our goal to expressively decrease our Green
House Gas (GHG) emission, Purchase carbon credits to offset Westpac carbon equivalent use associate
with paper.
As stated, to the Westpac paper purchasing policy some products currently have volume data that is
customer statements, envelop, desktop print and copy paper, marketing material and product discloser
statements (PDS), teller and atm paper, cheques and stationery and paper-based house hold items.
5. Waste:
Westpac group, Waste Management and Recycling policies and strategies are committed to recycling the
paper we use, and services this by providing secure and co-mingled recycling services for employees.
6. Hazardous substances:
There are no references to hazardous substances which are recognized in the Westpac group that can be
minimized in any of the documents. It helps in the protection of flora, fauna and other environmental
communities on the national and international platform and ancient heritage points and locations are
defined in the act as matter of environmental significance.
7. Current sustainability practices:
The Westpac group, 2020 (dollar value) goal they have committed to climate solution is $10 Billion.
8. Organization policy framework:
The policies that will be affected by introducing a new sustainability policy recognized Westpac
environmental policy and Westpac paper policy.
Assessment Task 2 – Part B- Develop Sustainability Policy &
Procedures – Model Response
Activity 1
Sustainability Policy and Procedures

1. Relevant Legislation, Regulation and/or Codes of Practice:
The relevant legislation, regulation and/or codes of practice are Tasmania environmental protection and
biodiversity conversation act 1999, Tasmania environmental management and pollution control act 1994.
And Victoria environmental protection and biodiversity conversation act 1999, Victoria environment
protection act 1970.
2. Sources/References:
Sources and references are used to help grow their policy both internal and external source of
information.
3. Policy owner:
Policy owner must identify one of any position which is CEO, COO, General Managers, Department
Manager and Sustainability Manager.
4. Introduction and Life Cycle Management Approach:
Introduction must cover any concept of engagement and willingness to contribute to environmental
sustainability practices, provide valuable information about business activity / process for all staff to
contribute to sustainable practices, identify areas of concern relating to training/ education of staff and the
use equipment and materials.
Life cycle management approach is shows as Life cycle assessment (LCA) and Life cycle costing (LCC).
5. Purpose:
Purpose certify that all staff at Westpac group are fully well-versed about sustainability practice. Westpac
groups contribute to preserving our environmental and resources.
6. Scope:
Scope promote and inspire all staff to follow correct process and procedures to save amount of paper and
ink used for printing task. This strategy supports sustainable practices in the workplace. Introduction must
cover any concept of engagement and willingness to contribute to environmental sustainability practices,
provide valuable information about business activity / process for all staff to contribute to sustainable
practices, identify areas of concern relating to training/ education of staff and the use equipment and
materials.
7. Goal/Objectives:
Goals/objective policy include to increase the use of renewable energies, to decrease carbon footprint, to
decrease waste, to decrease water, to decrease emission, to decrease use of paper, to decrease printing
consumable, to certify use of energy efficient equipment, to decrease waste (energy and

resources/materials wastage), to train and educate staff on sustainable practices, for all staff to adopt
policy and process, to promote and support an environmental friendly workplace.
8. Desired Outcomes and Performance Indicators:
Desired outcomes and performance indicators include reduce carbon emission to increase the use
renewable energies by X%. To increase renewable energy to decrease the carbon footprint by X%.
Decrease waste to decrease waste X%. Decrease carbon footprint to decrease emission by X%. Decrease
printing consumables to decrease printing consumable X % every year. Utilization of energy efficient
equipment X% compliance to use of energy efficient equipment. More sustainable organization XX%
staff training to be undertaken X timeframe.
9. Toxic Material and Hazardous Chemical Use Reduction Strategies:
Toxic material and hazardous chemicals use reduction strategies which includes to decrease toxic material
and hazardous chemicals, elimination of toxic materials, use an alternative to hazardous chemicals.
10. Sustainability Strategies/ Activates to be Undertaken:
Sustainability strategies that will use to achieve the policy objective which include any strategy to
minimizes carbon footprint, any strategies which decrease waste, any strategies which decrease water, All
workstations to have recycle bin, Bathroom will include jet air dyers, All staff will be given a keep cup
banded with the company logo. Amount of white paper will be decreased, recycle paper will be used
where appropriate, lighting will be automated, energy saving globes must be used, Multifunction’s
devices reduced to two; networked to all workstations, Ideas and innovation will be encouraged and
shared at the staff meeting, Achievement and success will be celebrated. To all office paper purchased
must be of a recycled brand (only exception will be letterhead). Non-sensitive information will be sent
will be sent to the clients via email. New rules, guidelines and court bags can touch both rule linguistic
and how companies device the rules. Maximum specialists propose a detailed evaluation of rules at
slightest when a time. Companies would also use possessions that will save them efficient in the
temporary, comparable pledging to a facility or book or attractive portion of an association that
concentrates in HR or service. Though written rules in overall are not officially essential, they can be used
of establish equal occupation performs and help as the foundation for an actual resistance in worker
proceedings. Email will also be used to used amount of ‘snail mail’ being sent. Recommendation
procedures, counting how recommendations would be complete, the caring of info that can be communal
with additional facilities and some constant characters and tasks of all facility with respect to the
customer
11. Responsibilities:
The responsibilities are signifying as managers which role modeling sustainable practices at all times,
setting up and implementing suitable reward/recognition programs, ensuring all staff are implementing
and adhering policy, fascinating sustainable meeting, festinating sustainable training, monitoring and
reviewing policy and processes approving all purchases over $XXX. And Administrative officer to
maintain purchasing register, reporting any issue, they become aware of directly to the manager, ensuring
all staff are implementing and adhering to policy. Recording sustainable data, purchasing product,

monitoring sustainable data, role modeling sustainable practices, developing checklist/ posters to place in
important areas, maintaining the timers on heating and cooling system, organizing workplace
involvement in sustainable initiative and programs. And employees which adhering to policies and
procedures, training in sustainable practices, following policies correctly at all time, sharing ideas to
create innovative solution to support sustainable practices, supporting colleagues to apply sustainable
practices, immediately reporting any issue and challenges.
12. Procedures and System for implementation:
Procedures and system for implementation are categorized.
System:
New employees will learn about the policy during induction, this policy will include the Westpac groups
policy and procedures database. This is accessible to all staff, this policy will be communicated to
existing staff at staff meeting prior to implementation, reward programs may be individual or group
based. Email will also be used to used amount of ‘snail mail’ being sent. Recommendation procedures,
counting how recommendations would be complete, the caring of info that can be communal with
additional facilities and some constant characters and tasks of all facility with respect to the customer.
Procedures:
Staff communication procedure, staff induction procedure, policy review procedure, new policy
implementation procedure, rewards program procedure.
13 (a). Monitoring and Record keeping:
Monitoring and record keeping procedures are listed as.
Monitoring:
Measuring and monitoring energy used over a period of time, measuring and monitoring water usage over
a period of time, analyzing usage using previous year’s figures as benchmarks, measuring and monitoring
wastage over a period of time, analyzing bills to relating the pervious bills, hiring anonymous staff,
looking for feedback in meeting minutes, run refresher training session to keep engagement high. This is
accessible to all staff, this policy will be communicated to existing staff at staff meeting prior to
implementation, reward programs may be individual or group based. New employees will learn about the
policy during induction, this policy will include the Westpac groups policy and procedures database. This
is accessible to all staff, this policy will be communicated to existing staff at staff meeting prior to
implementation, reward programs may be individual or group based.
Record Keeping: