Whirlpool: Developing Individuals, Teams, and Organizations Report

This report delves into the critical aspects of developing individuals, teams, and organizations, with a specific focus on Whirlpool. It begins by examining the essential knowledge, behaviors, and skills required by human resource professionals within the company, emphasizing their role in strategic planning, employee motivation, and problem-solving. The report then analyzes a personal skills audit for an HR professional, outlining strengths, weaknesses, opportunities, and threats, and proposes a comprehensive professional development plan to address skill gaps and enhance overall performance. Furthermore, it differentiates between organizational and individual learning, training, and development, highlighting the importance of continuous learning and professional development in driving sustainable business performance. The report also explores high-performance work practices within Whirlpool to gain a competitive advantage and discusses various approaches to performance management, providing valuable insights into fostering a thriving and productive work environment. The report concludes by summarizing the importance of HR in the organization's growth and success.

DEVELOPING INDIVIDUAL,
TEAM AND ORGANISATIONS

Table of Contents
Table of Contents..................................................................................................................................2
INTRODUCTION................................................................................................................................3
MAIN BODY.......................................................................................................................................3
P1 Examine knowledge, behaviour and skills required by Human resource professional in
Whirlpool.........................................................................................................................................3
P2 Analyse personal skills audit of HR and make professional development plan.........................4
P3 Difference between organisational and individual learning, training and development............6
P4 Need for continuous learning and professional development to drive sustainable business
performance.....................................................................................................................................8
P5 Demonstrate High performance work practices in gaining competitive advantage Within
Whirlpool.......................................................................................................................................10
P6 Different approaches to performance management..................................................................11
REFERENCES...................................................................................................................................14

INTRODUCTION
Development means growth and success in business and life. Everyone needs to developed
themselves in various thing in the world. It is the process of growth in knowledge such as career
development, business development, land development etc. individual and team developing is very
important for the success of business (Smith, and Katzenbach, 2014). It helps people to grab the
best opportunities in business world and developed implementation growth. In this project
developing individual, team and organisation impact on business and high-performance activities of
company. Thus, present study identifies employee skills, knowledge and behaviours for HR
professional and also analyse the factors of implementation and evaluating inclusive learning or
developing business performance. This project defines HR knowledge and understanding ways for
high performance working in Whirlpool.
MAIN BODY
P1 Examine knowledge, behaviour and skills required by Human resource professional in
Whirlpool
Human resource professional played an important role in organisation. The work of HR is to
understand employees’ issues and resolve it as soon as possible. They make strategies to face
competitors work performance and there planning in marketplace.
Professional knowledge: knowledge is the base of achieving success. In Whirlpool HR have
great knowledge for all the work of organisation (Ashton, and Sung, 2016). The role of HR in goals.
They had the knowledge of internal and external factors affect the company growth. In this
profession they also know how to motivate employees in positive way for increasing productivity.
Company is to manage the work of their employees and motivate them for work hard to achieve
There high knowledge attract client in making new project with different plans. They understand the
policies of company and follow them according to the rules. Their knowledge skills must be very
sharp in every work field. Knowledge of developing employee through training is role of human
resource professional. For example, HR of Whirlpool have knowledge of complex problem solving.
Skills: In Whirlpool company HR skills impact upon the employee’s growth of
development. Most important skill of this profession is to make strong relationship between
employees because it effects the organisation growth. They can perform in team and make
collaborate with the other members in their staff (Giles and Belt, 2014). They need to develop their
skills more than the other HR of company to increase the employee capability of work. Through
using motivational technique, they can motivate workers to work hard in achieve their business
goals. In Whirlpool company they face crisis in their business, Human resource professional help
them to overcome by make good communication with their employees in workplace. They also had

a skill to understand customer needs and give them best services through their product or resolving
there issues. Managing performance of all over the organisation and make new strategy is one of
there skills and knowledge. For example, HR has skills of making healthy communication to their
employees at workplace that effect company growth. Communication skills is require by HR
professionals which make them able to communicate with their team members and workers
effectively and enhance ability to solve issue at workplace.
Behaviour: In Whirlpool HR good behaviour helps to interact with other staff members in
work area. Motivation behaviour of human resource department encourage employees to be
developed in Job and in company (Appelbaum, and et.al., 2016). There knowledge, behaviour and
skills impact on the growth of business and productivity. Through good behaviour they can gain
worker trust and build strong understand between both of them, it effects there work performance.
Also, increase efficiency of hard work. For example, Whirlpool HR has the behaviour of oriented
solution in company. They must work or perform in context of employee relation, with the help of
communicating and problem solving behaviour they can be able to build trust which is required by
Human resource professionals.
Knowledge: Human resource manager within Whirlpool’s company must have knowledge
about training and employee management which is beneficial for overall business growth and
success in marketplace.
All these process helps to develop individual, team and organisational knowledge on the
bases of their communicative skills and behaviour. Role of Human resource profession is that they
focused on achieving business goal, make new planning better than their competitors (Sukowski,
and Eppler, 2013). They need to collaborative with other workers in staff within proper way. They
also need to support and encourage employee in their project work. They must be innovative in
their job professional. All the process helps in making Whirlpool better than other and increase their
business growth. They also had a strong vision of achieving goals of company.
P2 Analyse personal skills audit of HR and make professional development plan
To achieve success in Whirlpool business human resource professional must include
personal skill audit and make development plan to overcome within the recent crisis of company.
This audit helps them to know their strength, weaknesses, opportunities and threats.
Skills Very skilled Moderately skilled In need of training
To hiring people by
conducting interviews
and tests

Training to employees 

Problem solver 
Communication skill 
fluent English 
Knowledge of
software operations
and basic computer
system

Technological savvy 
Conflict management
skills

Strength
 Human resource professional has
strength to resolve the problems of
employees at that time when Whirlpool
company face crisis.
 They motivate workers to perform the
best in there work and achieve business
goal.
 They identify issues and make planning
to solve it as soon as possible.
Weakness
 At the crisis time Human-resource
professional need to improve their
communication skills better than now.
 They need to developed better
understanding of external and internal
environment of business.
 They also need to identify workers needs
in workplace.
 HR professional have weakness in
communication skills with so many
people around them.
 They have little knowledge about new
technology.
 According to behaviour they feel weak in
making solution at the time of difficulty.
 Poor knowledge of GDPR
 Communication skills is one of the
personal skill which need to improve.
Opportunities
 Human resource professional grab the
opportunities to improve there work and
also manage their team members
effectively at business crisis time of
Threats
 Threat of human resource professional is
that they fail to achieve business
objectives which they set at the crisis
time of Whirlpool.

Whirlpool’s.
 They make changes in organisation
structure that help in their business as an
advantage of competitive.
 Exploring new techniques is the best
opportunity to improve its crisis and
recruitment.
 Same planning and strategies of their
competitors for achieving goals in
business growth.
 Cannot manage and balance an effective
workforce at the time of changes that can
effect company growth.
Professional development plan: purpose of making development plan is to improve skills,
knowledge, behaviour and objectives of achieving goals in business (Cacioppe, 2015). They made
this plan by themselves to identify needed skills which helps to support staff members and increase
their productivity or growth of organisation.
Development skills and
objectives
What need to achieve Strategy Time frame
Communication skills Human resource
professional need to
improve their
communication skills
better than the other for
achieving business
goals.
They used strategy of
start making
communicative with
other employees at
workplace. They also
used online guidance.
It takes 4 to 5 days.
External and internal
environment
knowledge.
Whirlpool’s human-
resource professional
need to improve their
understanding for
external and internal
factors. Which help
them to make new
strategies and plans for
making profit in
business.
Through marketing
research they get all the
knowledge of both
factors, this process
help in understanding
there impact on
business growth and
productivity.
To get improve in
these skills it takes
round 8 days.
Collaboration skills This objective need to
achieve by HR
professional through
Take guidance of senior
authority of
management in
5 days of working.

make collaborating
between there staff
members
Whirlpool company.
Poor knowledge of
GDPR
It was very important
for taking competitive
advantage, through
gaining this objective
in HR profession it
makes benefits in
business.
Taking advice of
superior manger or
other department
officer.
It takes around 20 days
For all skills to be achieved on deadline and in proper manner is very much important or
essential so that HR could be easily attempting to clear all their skills. Learning or improving all
skills beyond deadlines will be creating issue and problem for them as they could not be able to gain
the particular skill on time.
P3 Difference between organisational and individual learning, training and development
Organisational and individual learning: organisational learning and individual learning both
are very important for company growth and success. In this process higher authority provide their
staff members facilities of learning new things by training sessions.
Training and development: both works to raise business productivity and growth. Training
help employee in their work and performance. It is given by manager and leader of firm. It helps
people to understand about their task and process of completing it.
Trait theory of learning:
This theory developed personal skills or personality of person through learning. It is an individual
developing theory, it has three stages in its process:
1. Cardinal traits: this the first stage of this theory, it explains the traits of a person who deal in
whole life. It was quite different and rare type of traits, example: greed, kindness etc.
2. Central traits: central traits define the major distinctive of person. Shy person faced a lot of
issues in its life they can not collaborate with other people's easily. Example of central traits
are: anxious, dishonest etc.

3. Secondary traits: some people get affair at the time of speaking in front of many people's. It
was its behaviour that stop them in developing in personal or professional life.
Cognitive constructivism
The work is based 2 major parts like that of age and stages of component which predict hwat
they are thinking and will not be able to predict at different ages.
On the other side development is the process of increasing in performance of work at
workplace. After training employee get ready to face any difficulty in work and also have all the
knowledge of project.
Basis (Whirlpool) Organisation Individual
Learning Organisational learning is the
activity of retaining, creating
and transferee knowledge in
company. It helps HR gaining
huge knowledge of implement
ion at the changes time (Egbu,
2018). Organisational learning
help employees in their work
performance and also helps to
raise the productivity, efficiency
of business growth.
Individual learning is very
important for human resource
professional because when the
changes in management
structure, this learning process
help to understand the new rules
and policies of Whirlpool. It
increases capability of work and
build capacity of observing
knowledge of new regulations
while the crisis in business.
Training Organisational training is very
important to achieve goals in
business. Human-resource
professional is the only source
of Whirlpool how help them to
overcome within business crisis
issues. Training help them to
improve in their skills, it will
support through implement. It
also helps in increasing work
capability and encourage in
making new and innovative
Individual training help in
activities which has been faced
at the time of crisis. It helps in
developing information about
present and future needs. Thus,
this training is developed
individual or team collaboration
when they enhancing their
personal talents, skills and
methods. This process assist in
developing self confidence in
Human-resource professional

ideas to achieve business
objectives. This learning
process also help Whirlpool
company to raise success in
business at the time of crisis. It
helps in motivating employees
as well. Organisational training
help in sharpen the knowledge,
skills and behaviour of workers.
when they conducting one-day
team session in Whirlpool. It
boosts self-actualization level of
employees. Individual training
make flexibility in work of
employees.
Development Organisational development
impact overall activities of
business. It allows human-
resource professional to manage
success in organisation. It
increases growth and
productivity of firm (Stoker,
and et.al., 2014). Development
through using different
techniques and new
technologies of establishing
powerful business. It helps in
making right decision for
achieving organisational
objectives.
Individual development of
Human resource professional is
as important as the
organisational development. It
developed awareness about the
changes in rules and new
techniques which are using to
overcome the crisis of
Whirlpool. HR professional
individual development grow
business in marketplace and
also support their leaders in
company.
P4 Need for continuous learning and professional development to drive sustainable business
performance
Professional development and continuous learning is the most important for individuals and
team works in Whirlpool. Daily team meeting and decision about the projects is important for
organisation to make strong relationship and also for solving issues or problem faced by workers.
Learning cycle theory is the best way to explain professional development importance.
Kolb experiential learning cycle: Concrete experience, active experimentation, reflective
observation and abstract conceptualisation are the four elements of this theory. Learning something
new is easy when person have an experience of work.
1. Concrete experience: this theory defines that Whirlpool need success in business and

implement the new changes and method match them by learning from the experience of others.
Human resource professionals, individual and team is able to modify by this theory with different
percept. They solve problems of crisis by identifying the issues and get all the information about it
is the role of Human resource professionals (Rodger, and Michan, 2014). Direction and support of
HR make team performance better in any change of environment, there innovative ideas help in
growth of business.
Illustration 1: Kolb experiential learning style theory
Source: Learning cycle theory. 2016
2. Reflective observation: in the time of Whirlpool crisis this style applies new concept and
ideas that is very essential for overcome with issues. Assimilating define the new ideas through
watching and thinking better than practical activities. It increases the efficiency of employees which
make them easier to adjust in changing environment of company. By monitoring and observation
learning help in getting the knowledge of employee needs, requirement and demands at workplace.
3. Abstract conceptualisation: this style is important for learning, effectiveness careers and
information. It gets focused on individual and team issues and resolve them through individual
learning. It is very advantageous at the time of Whirlpool environment changes. It also helps
company in saving a good amount of money and minimise cost. Changes in techniques and
technology increase the abilities of employees and efficiency of their work performance.
4. Active experimentation: in this style the individual and team both are depended upon

experiment more than philosophy. To get overcome within the organisation crisis human-resource
professional used this process to attract new ideas and challenges in Whirlpool. All this theory
effects the growth of organisation and business and help it to achieve these objectives.
Multiple intelligence theory: It defines the process of every team and individual intelligence which
make them different and unique from the others at their workplace. HR professional can
implemented by this theory while learning individual and team about something new. Thus, it helps
organisation in raising advantage of competitive and also make success in achieving their objectives
goals of business.
Honey and Mumford theory: this is used to developed learning styles in different form. It
helps people to learn something different in their profession. Activists, pragmatists, reflectors are
the types of learning style. This theory motivate employees for raising their performance in
completing their tasks through learning at every stage of work.
Source: Honey Mumford. 2018
Honey and Mumford learning theory has four stages:
1. Activist style: this learning process divide its straight in through learning new experience in
personal or professional stages.
2. Reflectors: it defines that a person does not come in front of the hole process it get collect all
the information before included in the end of learning-styles.
3. Theorists: it gets deep understand about the hole process of developing and learning. At the
time when they can not feel comfortable in the place.
4. Pragmatists: it means a practical process way of learnedness what is the benefits of this
stage, and what is the techniques they have in it.
Illustration 2: Honey and Mumford Theory

P5 Demonstrate High performance work practices in gaining competitive advantage Within
Whirlpool
High performance work impact on work of workers in company and make them more
effective in increasing the productivity and growth of company. In gaining competitive point the
organisation has change many such things, thus this process can help improve the company
progressive process effectively and also increase performance of team which helps to make profit of
business.
 They make weekly meeting for solving the issues of employees and motivate them to give
their high performance in raising growth of organisation. Work commitment of the company
is very important part of business. For improving team and individual work they give
commitment of proper and systematically high performance with the same goal or strategies
at the time of crisis. Human-resource professional give training and development session to
their workers to encourage them and give all the information about their work through this
process.
 It effects employees for increasing their high performance work to achieve organisation
goals and also their productivity. This process help Whirlpool in assisting them and improve
the skills and knowledge of workers.
 Management performance is the important element of high performance work. In Whirlpool
company they need to manage the work of overall staff members through making
management plans. HPW help team and individual in communicating about goals of
organisation and their vision. Thus, this system will help in getting improve communication
between the other staff members. High performance working will helps Whirlpool in
achieving their advantage of competitive by growing in their skills and knowledge. It also
helps in communicate with other departments of company. Through this process
organisation increase their performance level in business.
 High performance work increase the capability of communication in team members toward
achieving goals of company. This system make communication transparent, which means to
discussed all the problems at the time of crisis of Whirlpool. It effects growth of
organisation and business.
 Through using this system in firm employee discussed about the issues and problems of
company and resolve it with support of their team members. High performance working
increase mutual respect in organisation. All these process help to improve firm performance,
ability of strong team which give there result as excepted by their leaders and high authority
of industry.