Whirlpool: Development of Individual, Team, and Organisation Report

This report delves into the development of individuals, teams, and organizations, with a specific focus on human resource management practices within Whirlpool. It explores the essential knowledge, skills, and behaviors required for HR professionals, emphasizing the importance of active listening, negotiation skills, and a helping attitude. The report includes a personal skill audit with a SWOT analysis, outlining strengths, weaknesses, opportunities, and threats, along with a professional development plan. It also differentiates between organizational and individual learning, as well as training and development, highlighting the significance of continuous learning and high-performance work systems in achieving competitive advantage and employee engagement. Furthermore, the report examines various approaches to performance management, providing a comprehensive overview of key HR strategies for fostering individual, team, and organizational growth and success.

DEVELOPMENT OF INDIVIDUAL, TEAM AND ORGANISATION

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P.1 professional knowledge, skills and behaviours................................................................3
TASK 2............................................................................................................................................5
P.2 Personal skill audit...........................................................................................................5
P.3 Different between training and development, individual and organisational learning....8
P.4 Need for continuous learning.........................................................................................10
TASK 3..........................................................................................................................................12
P.5 Contribution of HPW into gaining competitive advantage and employee engagement as
well.......................................................................................................................................12
TASK 4..........................................................................................................................................13
P.6 Approaches to performance management......................................................................13
CONCLUSION..............................................................................................................................14

INTRODUCTION
This report is based on the development of individual, team and organisation. This report
will focus on the different roles of Human resource management in whirlpool. HR plays a huge
role in the management of cited organisation. Selection, motivation, trainings, recruitments are
main function of HR. This report also describes the different skills of human resource manager
such as communication, positive behaviour, attractive etc. apart from this, report also explained
the development plan. Moreover, it also gives the difference between organisation and individual
learning, training and development. Development and trainings plays a huge role in the
motivation. Through the trainings' organisation can motivate their employees and can enhance
their performance. Through the motivation whirlpool can improve its business in effective
manner. Apart from this report also focused on the importance of continuous learning. To get
the success, individual has to examine his or her personal skill on regular basis. Furthermore,
high performance work system also helps whirlpool to accomplish the target.
TASK 1
P.1 professional knowledge, skills and behaviours
HRM is not easy task and because it requires meeting the people and their behaviour to
bring the effective performance of employees as well develop organisations. Individual and
developing team will bring the effective outcomes in terms of the higher motivation in the
organisations. Whirlpool is already the number one organisation in electronic industry. For the
human resource various knowledge, skills and behaviour for professional development plan.
HPW will bring the high performance in the employees. The various approach has to apply in
the organization to solver the employees' day to day problems. But the most important things in
any HR professional required to different skills and knowledge such as follows:
Knowledge require in Human resource Professional: The right knowledge of human
resource will bring various changes in the organisation. Human resources have to be specific
training and development is the most important factor in whirlpool (Ohland and Loughry, 2012).
For the human resource professional various training methods and need analysis haver to be done
in the organisations. Recruitment and selection process knowledge in every human resource
professional require which can be important to hire the new candidates in whirlpool. All the

concept and theory of management require in HR professional to implement the decision in the
organisations.
Skills: effective skill in the human resource professional help to make more adverse
impression in the firm.
Active Listening: In every human resource the most important skill is to listen each and
every individual in the organisations. Sometime in the firm various situation have been arisen
when the employee are not happy with the management or they need to share their problem to
the HR. these can be possible with active listening skill of human resource professional
otherwise it may create conflicts situation in the organisation.
Negotiations skills: These can be the most important skill required in every HR
professional to deal with employees in various situation which require the negotiation skill, also
employee will demands are high in the organisation which is important to fulfilled by the
organisation at that time human resource will play important role in behalf of employer and
negotiated with employees for better solutions.
Behaviour: the most important traits for every human resource professionals require a
helping nature and behaviour should be more decent to deal with each and every situation arise
in the organisations. The proper communication can the done with employees and other
stakeholder of the firm will be require making the various situation in the organisation.
Behaviour is the aspect where working environment will be better and employee will be happy to
share the view with the human resource (Wang, Conboy and Cawley, 2012). Also, employees
situation have to understand when every employees are not able to communicate with them.
Treat each and every individual equally in the firm is responsibility of human resource which can
be possible when behaviour of human resource will be effective with everyone.
Therefore, it is important for the human resource professional have all the knowledge and
skill; with right attitude and behaviour will bring positive environment in the organisation. The
proper develop and growth can be takes place if human’s resource management of whirlpool
have all these skills and knowledge in their working style. Right concept and theories will always
change different situation in firm to get the effective outcome with HR practices.

TASK 2
P.2 Personal skill audit
Personal skill audit
Skills Very skilled Moderately
skilled
Need for training
Time management 5
Observation skill 4
Communication skill 1
Decision making 2.5
Risk management skill 2
In the above table rating has been given out of 5.
For whirlpool it is important to manage each and every individual in the organisation
with the help of human’s resource practices the various personal skill and personal and
professional development required among the various underperformance and high performer
employees. For the audit of such skill with SWOT analysis can be considered for the personal
and professional development plan of whirlpool.
Strength: Time management is of the various individual will help to bring the effective
situations in the organisation will help develop their silk (Schmidt, 2016). Easily manage their
work in each and every situation. Observation skill of the human resource professional is also
strength for the whirlpool which will help to find mistake in the each and every task. These are
the strength of the whirlpool which can bring the better position.
Weakness: Communication skill is the major weakness for the organisation which
require to improver as early as possible. Due to the poor communication skill various conflicts
have been arisen in the organisation among employees. Another weakness is Decision making in
manager of whirlpool will bring the adverse situation heavy loss in terms of revenue and other
resource which due to the poor decision taken by manager.

Opportunity: Globalisation is the most effective easy from there the individual have to
learn various new things to manage the organisations.
Threat: For every organisation high competition from the competitor can be the major
threat for them.
From the above SWOT analysis of whirlpool, will benefit to form personal and profession la
development plan. As I had made plan for my own professional development
Issues Objectives Mitigation strategy Time
Decision making To achieve the various
galas and objective of
the organisation as
well the personal and
professional develop
decision to improve
the performance for
higher growth (Maier,
Moultrie and
Clarkson, 2012).
To solve these issues I
had made strategy with
help of various books
and case study based
on organisation history
will be consider to
understand the needs
and better decision
making for the
personal and
professional
development.
4 months
Problem solving To increase the better
skill for the problems
solving to avoid the
conflicts situation in
personal and
professional life of an
individual (Armstrong,
Kotle, Harker and
I plan to attend the
various workshop and
conference for
problem solving
decision is made in
organisation.
1 month

Brennan, 2015).
Risk management
skills
Improve the skill for
better action can be
taken during the risk.
For that I will solve
the various risk
management case
study in of different
organisation which can
help me out for
effective decision and
also the take can be
mange during different
risk arise in
organisation.
2 months
As per the plan I will focus to overcome with my weakness and increase strength for
better outcomes in the personal and professional career. I will try to take better de scion with 4
months with specific case study solved by me to learn effective decision making which will be
beneficial in the self-growth as well professional development. But it is important for me to
attend all the lectures and workshop which I had decided to improve my weakness for better
achievement can be made in my career. First 2 months I have to understand how to solve any
problems which is important for me to avoid various obstacle occurred in my career. In last 4
month I have to learn to manage the certain risk which can arise in my personal and professional
career of that will be easily solved with proper understanding of different situation have been
arisen with top manage experience shared how they had reacted and solved.
Professional development plan
Skills Areas for
improvement
Time duration Evidence
Communication skills Interacting with more
people and attending
seminars.
6 months Superiors and
subordinates

Decision making
skills
Conducting meetings
and taking more
responsibilities
1 month Top level management
P.3 Different between training and development, individual and organisational learning
In the organisation different individual have various potential and talent have to
understand the roles and responsibility and implement according to their needs. If any employees
is not able to, perform in the organisation will take various learning organisation to achieve the
main aim of firm. There are various difference between the organisational and individual
learning, training and development as follows:
Organisational learning: It is processes of making employees learn about the work
which helps company in achieving its objectives and goals. Like while introducing any
innovation or technology in the company, it is ensured that employees make learn about the
same. This learning is carried out because of need of company like any new technology has been
implemented which is required to be learned by employees for carrying out work. Top
management decides about the learning programs and they ensure that work man should go
through effective programs so that they can contribute more to the organisation.
Individual learning: This is for self-development and growth of employees. Company
has their objectives but every employee working there has also some aims and goals towards
their carrier. Individual learning helps in achieving self-growth and aims so that a sense of job
satisfaction can be gained
Organisational learning Individual learning
This learning is carried out because of need of
company like any new technology has been
implemented which is required to be learned by
employees for carrying out work.
For professional development in a person
individual learning is must. It is for self
growth of a person in order to make a better
professional carrier.
Organisational learning is carried out to make
people understand about the work culture and
Different personalities are required for
performing in a company at different levels

work they have to learn to perform job in the
company. (Eime, Young and Harvey)
of the organisation. It can be easily learnt
through the individual learning.
Main aim behind organisational learning is
achievement of objectives and aims of the
company.
In this learning self-development and
enhancement of knowledge is the major
aim.
For example:
Organisational learning means the training and development plan which company is
giving to its employees for the sake of development of existing knowledge and skills. This will
be very much helpful in encouraging changes and development within complete workforce with
organisational learning. While on other hand self-learning will include learning and gaining
knowledge from own experience and working and implementing that only.
Training: Training is a process of giving knowledge to new joinee about the work they
need to perform in the organisation. It is majorly carried out to develop skills and knowledge
among the employees so that they can perform in a better way. Whirlpool has on the job training
program of 6 months which is carried out by managers to make employees learn about the work
they need to perform in the company. Trainees are motivated to perform better and improvement
in work for achieving goals and objectives of the company. Likewise, Whirlpool has developed
its training program in such a way that it helps every new joinee to know about the working
culture, organisation goals and objectives and majorly about the work profile.
Development: In this process overall development and growth is considered. It is
generally for managerial level in the organisation. Every company has development programs so
that employees can develop their overall personality. It is a long term process which focuses on
future growth of the person. It will set work man for future situations which they need to deal in
at personal and professional level situation have been arisen in front of them. No specific
knowledge has been provided under development programs. It is for overall development of
person.
Basis Training Development

Meaning It is a process carried out by
organisation in order to
develop skills and knowledge
of work man.
It is the process where entire
growth of an employee is
enhanced.
Aims Major aim behind giving
training to employees is that
they can be equipped with
skills and knowledge.
Under development process
entire process and operations
of the company are made
understood to employee so that
they can work in any area in
the future.
Number of people There are more people
involved in the process of
training because every new
joinee has been trained for
learning skills for assigned job.
Whereas, In the process of
development only managerial
personnel is majorly involved.
Term It is short term in nature. It is long termed in nature.
For example:
Within training it will involve participation of all team members into learning and
gaining knowledge while development includes focusing on overall growth and development of
employees.
P.4 Need for continuous learning
Each every individual have the different traits which are not enough to deal with various
situation. In the industry every day various changes will be new things can occur in front of
every individual. Continuous professional development is very much important because this will
be ensuring professionals with continues and competent within their career. This is an ongoing
process and is very much consistent. So need for continues learning and professional
developmental are such as follows:

Future employability: These can be the most important aspect for the continues learning
and professional development which will help in the future employability (Pinjani and Palvia,
2013). The most learning will be takes place it will give credit in the jobs. In every organisation
only professional will get the higher growth who has ability to perform each and every task in
organisation without any training given by top management. The promotion can get on the basis
of performance in organisation. As per Kolb's, Continues learning and professional development
will help to get better employability and it is important for each every individual to focus on
different way of learning which have can help in jobs.
The growth of team: In every organisation all the task will be performance under a team
and member require continues learning for to get a common outcome which can help to bring
higher growth of team. As per Kolb's sometime to leader have to learn various things for the
team growth. It is important for them each and every individual have to focus on continues
learning. Team will achieve the outcomes for organisation as well they will get better growth in
firms. The updated of various technology and industry can be understand from continues
learning and professional development will be possible a team will work in better manner.
Retention: for every human resource profession these can be the most important task in
organisation to retain the employees. It can be done with continues learning and professional
development (Ham and Walsh, 2013). If the employee retention can be control in the
organisations to make the better environment. Continues learning and professional development
for the effective task can be performed in the firm.
If the individual will focus on continues learning and professional development can
improve the various skill and help to boost the performance in personal and professional
development. For retain of the employees in an effective manner that can be also possible in this
manner. The various technology can be aware if the individual will focus on the continues
learning and also help in the professional development.
With the help of continuous professional development business could be able to achieve
sustainable performance as they could educate them how to attain their gaols. Business will be
able to fill up gaps which are there in regard with skill more efficiently. This will help company
into growing up their business and identifying what all gaps are there. On other hand company

will also be able to gain competitive edge within marketplace which is only after embracing their
continuous learning and then empowering them as well. This will also be creating better working
environment where everyone into organisation is with continuous learning culture. Other than
this would also be helping up for functional training and traditional departmental which could be
very much expensive and consuming lot of time as well.
TASK 3
P.5 Contribution of HPW into gaining competitive advantage and employee engagement as well
In every organisation the most important things is the high performance working in
worker's engagement and competitive advantages can be taken. Human resource management is
responsible for to make the effective performance (Mendenhall, 2012). HPW is the key indexes
of measuring the performance management which can be bring better human resource practices.
Employee engagement it is the most important task in the organisation to boost the employee
performance with actual output can be achieve according to mission and vision of firms. The
whirlpool have adopted the effective system of HPW in which various system achieve been
made to bring the effective employee performance.
Role of high working performance Employee engagement: employee engagement in
the organisation can be the most important task any human resource management have to
organise for the employees. These can be done for more team work and different team can be
easily form in the organisation. Due to high working performance it can be easily implement the
different activities of employee engagement. HPW will measurement the performance after the
various activities that can organised for employees for more outcomes and innovation can takes
places. From the employee engagement it can easily identify employee problems and different
politics inside organisation. The ability to motivate employee in the organisation can be done
easily if the various activities of employee engagement in context of HPW. Due to these index of
high working performance it can be easily boost the employees' performance as well
organisation performance will be improved. Also, the employee will be aware about various
changes have been made in the organisation to bring more productivity and achieve the
organisation objectives with the employee performance.
Role of High working performance in competitive advantages: Whirlpool get the high
competition the electronic industry which can be well reduce by making sure that working

performance in the organisation for the various competitive advantages. The competitor of the
organisation will be bring the adverse impact on the employee and other stakeholder
performance in which the various thing can be done in the organisations. Form the competitive
advantages' organisation will know the strength of employees in with various division which are
important to consider. The HPW have the important role in the competitor advantages as the
human resource will bring the effective. Sometime competitor advantages will take and the best
possible employee can be easily retain from the organisation in the whirlpool. The headhunting
of employee can be easily implement if the HPW brings in the competitive advantages. The
various issues of whirlpool have been solved due to HPW and goodwill in market can be easily
saved. If the high working performance has be used to take the competitive advantages it can
bring the positive outcomes in terms of high productivity of employee as well organisations.
TASK 4
P.6 Approaches to performance management
Organisation performance may be depends on the employees' productivity which can
benefited with implementation of different approach that can be boost the employees'
performance. These approaches will assist to manage the performance of organisation as follows:
Collaborative approach: Establishment has the different individual which needs to
bring the various task on the basis of their performance to achieve objective of firms. All the
employees need to coordinate with each and every individual in which management will decide
the team to work according to the collaborative manner (Erez, Lisak and Harush, 2013). These
approach will help to retain the employees from the organisation which can bring the motivation
among all other employees during the different task. Under the collaborative approach the
various task have to person by the employees the output will be effective. But it is the
management responsibility to avoids conflict situations after implementation these approach for
performance management.
Comparative approach: It is essential for the establishment to compare each and every
individual in the firms. In comparative approach will help to make all the possible outcomes
from individual achieve for organisation will be compare when the similarity fulfilled between
the two employees. The better idea and innovation will take place if the management will
implement these approach in the organisation for effective performance management. It will help

to implement the effective appraisal system of the whirlpool to achieve the various objectives of
the firms. But due to comparative approach chance of error will be more in the organisation
which will affect the employees' performance. So implementation of these approach can be used
when the different structure has been made and task of each and every individual will be
allocated. From the appraisal system such as 360 degree and pro rata basis are the various
method of performance management.
Behavioural approach: These the traditional team approach of the organisation
performance management in which the employees behavioural and attitude will be considered
for better management. Under the behavioural approach there are two types of approach can be
considered as BARS or BOS. To evaluated the employees on the basis of organisation system of
appraisal. Some techniques that can be used in the organisation for effective outcomes can be
achieve easily (Amabile, 2012.). From these approach other techniques such as quantity
approach can be used for the performance management the various decision can take from these
approach under these approach of performance management. It is important to develop
Result approach: it is important for the organisation focus on the outcomes than result
approach will help get various outcomes in effective manner. Also the time and cost will be save
with these approach. Due to these approach it can be implement the effective task which is
important for the organisations for higher performance management.
CONCLUSION
The above report summarises that whirlpool can get the best work mans through the
human resource management. As HR focused mainly on recruitment, section and motivation in
organisation. Report explained the different skills of HR such as communication skill, attractive,
positive attitude etc. cited organisation is able to motivate the employees through the different
trainings and other social activities. Motivated employees of whirlpool provide extra efforts to
accomplish the target. Apart from this, continuous learning also has a huge function in the
achieving success of business. Through the continuous learning process, workers of cited
organisation can improve their performance in effective manner. Moreover, there are different
approaches such as behaviour approach, contribute approach etc. which helps and support high-
performance culture and commitment. Through the high performance management system

whirlpool can improve its business growth and productivity in systematic manner. Whirlpool can
remove the high competition problem through the high performance system.