Developing Individuals, Teams and Organisations: A Whirlpool HR Report

This report examines the human resource practices within Whirlpool, focusing on the skills, professional development, and learning strategies employed by the organization. The report begins by outlining the essential knowledge, skills, and behaviors required of HR professionals, emphasizing the importance of communication, multitasking, and knowledge of company policies. It then details a personal skills audit conducted within the HR department, highlighting both strengths and weaknesses, such as time management and specialist software proficiency. A professional development plan is presented, including learning objectives, target proficiencies, and success criteria for skill improvement. The report also discusses the importance of personal reflection and the comparison between organizational and individual learning, emphasizing the benefits of structured training programs versus self-directed learning. Finally, the report underscores the need for continuous improvement and the implementation of innovative development activities, such as training sessions and motivational speaker events, to enhance overall business performance and achieve organizational goals. This report provides a comprehensive overview of the HR functions within Whirlpool and offers valuable insights into the development of individuals, teams, and the organization as a whole.

Unit:35 Developing
Individual, Teams and
Organisation

INTRODUCTION
A troupe of members co-operatively working on the same context of project, work or
objectives with the help of one another with different ideas is known as team. Organisation
development seems a procedure that allows organisations to create change. It helps to bring
about a alteration in sentiments, attitude and cultural values in order to enable company to match
up with the fast paced techniques and environments in which they are working. The present
report is based on Whirlpool organisation which was relatively unaffected by the great
depression during world war 2, its factories were converted to armament production. The
company launched a range of home laundry products inducing wringer and automatic washers,
dryers and irons. In this present report desired knowledge and behaviours that are required to
fulfil the HR satisfaction. Along with this comparison of unique learning and requirement of
continuous learning &professional development are reviewed.
P1 Demand of professional learning, behaviours, and methods in the department by HR
professionals
Human resource section is the main department and its a main support of the
organisation. With the help of Human resource management the company can recruit employees
on the basis of skill & knowledge of employee with concern to the whirlpool organisation. HR
team observes the behaviour of the employee and also had sense to recruit the eligible employee
to the organisation. Good skill of communication is required for the recruitment in whirlpool
organisation and also to make sure the employee to work with the team. There are some various
knowledge, skills and behaviour which should be in human resource management and its are
mentioned below:
Knowledge -
The information and knowledge are the best part of learning which teach us the best
lesson of the global and its requirement by Hr professionals. In HR management the recruiter
should have skill to identify employees being recruited. They should have a knowledge to work
with multitasking functions. First of all he/she should have skill that in which of of the company
format the interview would be arranged. They should be probably consistent to the work and also
good psychological power to recruit the best from the candidate in the interview. They should go
through the organisation policies and procedure of working. Professional should have fluent
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communication skill and the knowledge of management of the employees, functioning of the
department and administration management. they should be adhere to the rules and regulations of
the organisation also proficient enough to check the ability and skills of the candidate. Whirlpool
company has a prompt culture of equality and diversity. HR professional should have knowledge
of accounting, basics of computer. These above mentioned qualities would make the perfect
HRP and affects in recruiting best person for the organisation.
Skills -
Skills are the way from which employee can accomplish the entire work easily and
complete the task in professional way. Skill is the most important part for a HRP as skills needed
are the one should better communication skill. HRP should be proficient, prompt in the work.
They should be active, good speaking with the good sensitivity of listening. They had ability
making decision and also ability to recruit the best employees should be of high thinking,
judging power and should be honest to the workplace. They should have knowledge of
mathematics, accounting, system evaluation etc. HRP should be self oriented towards the work
and the betterment of whirlpool organisation.
Behaviour -
Behavioural factor is the main part in the HR professional to identify their nature and the
quality of a person. So in this profession oner should have much of the qualities as such
leadership, coordination of team, having creative mind, honest and oriented towards the
objective. HRP should also has ability to manage multi tasks of the orgasnisation. Flexibility in
the workplace and can apply much effort to achieve the objective goal. They should have the
creative mind to generate new ideas and could answer to the queries of the management. This
profession need integrity and stress tolerance for the burden of work given. They should have
skill make professional way to achieve the company goals.
P2 Personal skills audit and professional development plan
Identification of skill gaps in an organisation is known as skill audit. If there is a naad of
training that is identified by skill audit. Whirlpool is the very large organisation in the industry
with lot of employees which recruited by Human resource team. it's representative do an audit
once in a year and its found that their weaknesses and strength. In the weaknesses, they are weak
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in the time management, communicate with superior and specialist HR software. They are good
in Microsoft office word, using the internet, write reports, interviewing, team handling. They are
very good in use date base, excel spreadsheet, power point, e-mail, drafting contracts of
employment, resolving disputes complaints, advising on HR issues and problem solving skills.
Though employees are good writing reports, disciplinary hearings but does not have experience
in production of material to support training and adequate presentation. Its all are the positive
points and negative points found by the auditor in HR professional. Hr professional tasks are
hiring people, manage the entire employees, provide best services to them, but some time they
are not able to handle this entire situation. So compnay decided that they will do audit once in a
year and they find about their weaknesses and strength, further they start the activities for the
improvements.
Development plan -
It is the plan of a goal and target, which required unique methods and ability
improvement, and objectives a worker will demand to execute in order to help continuous
betterment and professional evolution.
Sr. No. Learning
objectives
Target
proficiency
of target
1 = Weak
5 = Strong
Opportuniti
es availed
for
developmen
t
Success criteria
1 Commutatio
n skills
In the skill
of
communicat
ion, I can
communicat
e in
professional
way and for
I can learn
the more
communicat
ion skills
through
interact with
my
superiors
Through this skill, I can
achieve the goal of the
organization and also will
be able to grow in my
personal life
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this skill
they will
give 2
marks to
me.
and
managers.
2 Team
management
skills
I am good
in this skill,
but some
time can not
handle the
big team
which can
be above 15
people team.
So company
gave 3
marks for
this skill to
the HR
professional
When I
handled 15
people of
team, then I
will be able
to handle for
the same
and I will
also learn
from the
team
management
books and
videos.
When they will be able in
this skill, then they will be
successful person in their
life and it help them to
reach on top.
3 Time
management
skills
This skill is
very good
professional
, because I
can
accomplish
entire work
on time at
workplace.
So company
This skill is
most
important in
any
organisation
and I want
to learn
more in it
through
handle more
Through this skill, they
can handle the team with
time management and
able to accomplish the
entire task on time.
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gave 5
marks for
time
management
skill.
task in a
day. Other
than that,
they want to
be
multitasking
person in
my life.
4 Hr specialist
software
skills
Hr
professional
is very good
in system
and
software of
HR
specialist so
company
gave them 5
mark for
this skills,
and they
appreciate
for the
same.
From the
system
different
task can be
execute in
short time,
so i should
learn more
in the
software, so
I will be
able to do a
very good
work from
the system
in short
time.
Through the software and
system I can easily
execute their work in shot
time, will able in
achieving their goals and
target and the most
important benefit is I will
know the entire system
which help in the lot of
task.
M1 Evidence of personal reflection by professional skills audit
When human resource team learn how to get the knowledge and skills, then its reflection
will show in their attitude. Skills audit shows about employee's weaknesses and strength, then
they will give them a goal for entire development which require by the organisation. Through
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skills audit, employees get the development and lot of learning which can be valuable for the
business.
D1 Professional improvement plan needed for setting learning targets and achieve the goals of
the industry performance
Whirlpool is the largest company in the industry, but each and every organization need to
create development in their systems and their employees. In the planning of professional
development plan, they can make the strategy for the innovative development activities, further,
in that activities they can start the training session, development programme, events, meetings,
and hire the motivational speaker. Through this entire activities business performance will be
increase and they can easily accomplish their objectives and goals.
P3 Comparision between organisational and individual learning
There is major difference between organisational and individual learning, in an organisation
employees are trained professionally to achieve their goals but individual learning is type where
we learn from friends, relatives, or any other person who is non professional.
.
 Organisational learning arrange in for the entire employees and it teach lot of things from
the development program, events, meetings, training session but in the individual
 learning teach only one person and its learn by self person, so its beneficial for the
person but its not beneficial for the organisation.
 Organisational learning is according to the instructions of the organisation and individual
can learn with the help of material like books, journals, articles etc.
 In the industrial learning, organization conducts seminar, training sessions, improvement
system for the employees of the organisation but in self learning, a particular individual
gathers the information in the other way as like going through journal and articles.
 In industrial education process , company grow minds of employees but in individual
learning a person gets self knowledge.
 This benefits provide to entire employees but it is beneficial for only a person.
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 Organisation learning seems costly then the individual so as they conduct seminars and
events but the individual person can get from anywhere else .
 In order to achieve company's target and goals, the company organises many events to
get aware of the objective to achieve rather individual is self oriented with own ideas
which could be motivational to the organisation too.
Skills Audit
Skills High Average Low
Leadership Yes
Management yes
Technical Yes
STRENGTH WEAKNESS
 Effective leadership Skills
 High Management
 Precise Analyser
 Average Technical Knowledge
 Less Collaborative Skills
Organisational learning
Organizational learning is the process of
creating, retaining, and transferring knowledge
within an organization.
An organization improves over time as it
gains experience. From this experience, it is
able to create knowledge
Individual learning
Individualized learning,
or individualized instruction, is a method of
teaching in which content, instructional
technology, and pace of learning are based
upon the abilities and interest of each learner
 arranged for the entire employees
 Conducted according to the instructions
of the organisation
 individual learning teach only one
person
 It is through self or any other source
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 organisational learning, organization
conducts seminar, training sessions,
development program for the
employees
 company grow minds of employees
like study, research or books
 particular person collects the
information in the other way as like
reading books, and theories.
 person gets self knowledge.
Deviation among training and development :-
Preparation and improvement plays a major role in the management of human resource .
Training is a method in that workers can get learning accordingly to the objective and goals.
Development is an educational process, which decides the overall growth of the employee.
 Training is session through which it can provide a learning session to their employees
and employee will able to execute their task which allotted by the company.
Development is the backbone of the organisation, because through it, they arrange an
event development program for their employee's development. Skills, behaviour,
knowledge are include in the development. Through skills and knowledge development
increase more and it will help company in achieving their target and goals.
 If any organization provides preparation of organisational workers , so that it could be is
finished in short time but improvement is a long time process
 Training is provided by the organisation to fulfil the present task, but development
procedure for the future and its motivate to their employees for accomplish their work.
 Training session is for job orientation which provide by the organization and
development is for career orientation.
 Training conducted by the organisation is provided through trainer but development
provides self oriented.
 Training session arrange by the business for specific task but development session
arrange for the increase employee's skills, knowledge and information.
 Intention of preparation is, to amend the activity execution of the all worker and
improvement intent is, to fix worker for approaching challenges.
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 Aim of training is to specify job related issues and development aim is for general
knowledge.
 Training is provided in so many people but development provide in only few people.
Training Development
 it provides a learning session to their
employees
 It is provided by the company to
complete the present task
 It is for job orientation
 Through development program for
their employee's development
 It is the process for future and its
motivate to their employees for
accomplish their work
 development is for career orientation.
P4 Obligation of constant acquisition and professional improvement
Acquisition is most important for the organisation. By this , a individual can able to
achieve their mental object and get content. When people using method of continuous learning,
then they will able be in increase their knowledge, which can be provide from anyone, anywhere
on the world. This process to grow up more skills, knowledge about the objective and ability.
Continuous can be through various ways of learning as such training sessions, seminars, research
data, collecting motivational videos etc. this also helps in increasing knowledge about different
objectives. These would help company in achieving aim of the company. Though through these
awareness there would smooth functioning of work. This will surely helps in comleting the
projects given by the whirlpool organisation.
It is a method of rising and accelerative knowledge of worker through training sessions,
developing system and grooming possibility in the geographic point. Professional learning is the
very important factor of the organisation and it is the process to gain or maintain the academics,
and also the learning chances of the employees in the organisation. Professional development
avails employees to get knowledge and gain skills. This process is not only helpful for the
employee but also for the organisation and department. Hence the professional learning is must
for an organisation for the proper working and smooth functioning of projects and objectives.
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Company conducts event for development with lot of employees and provide them information
to get their aim. Through both methods of learning, organisation performance is increasing day
by day with the growth of an organisation. This process is conducted according to the company
necessitate. Nonrecreational improvement assist in construction and keep morale of worker and
its content to draw high choice faculty to an arrangement. (Madmin k. A. 2017).
M2 Importance of continuous professional development
This development is the most important part of the business and employees. Every
organisation required that their worker will believe in continuous learning and able to build their
professional development. Through this, company can easily accomplish their target and goals.
They gets the quality employer, which gives their best at work place (Dixon and Hardin 2014).
Most important thing is company's entire task or operation work done easily and in best way.
P5 Attempt of HPW to worker battle and point in the Whirlpool
Advanced professional on the job is the most effectual process for the organization and
worker. There are lot of improvement increase through HPW in employer (Stein and Silver
2016). That are leadership evolution, management development, time management,
communication level and self improvement. Its assist in making strategical workforce
preparation and succession planning. Its help system in accelerative company's process (Owen
and Bennett, 2014). Employee could addition their cognition and skill from HPW. In order to
accomplish the mental object, company would make unique strategy to achieve their objective.
When an employee performs best in their company then according to the policy of the company
they are offered bonus and incentives according to their performance. In general, the who
involves employees in the project to achieve then according to which employees commits to
work and complete the project. They utilise their best skill in completing the project. Through
this method employees would be motivated and they give their best service to the organisation
(Organisational learning, 2017). There are some advantage which mentioned below:
Advantages -
 Worker cognition should be amended at their work place in the organisation.
 Good coordination in the institution premises and outside the organisation. In the office,
worker would be habitual of interacting each other.(Reilly and Williams 2016).
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