Report: Developing Individuals, Teams and Organisations at Whirlpool

This report examines Whirlpool's strategies for developing individuals, teams, and the overall organization. It begins by outlining the professional skills, knowledge, and behaviors required of human resource professionals within Whirlpool, including employee relations, teamwork, and performance management. The report then analyzes the skills needed for professional development, utilizing a SWOT analysis to identify strengths, weaknesses, opportunities, and threats. It differentiates between business and individual learning, training, and development, emphasizing the need for continuous learning to drive business growth. The report further explores the contribution of High-Performance Work Practices (HPWP) to employee engagement and competitive advantage. Finally, it evaluates different approaches to performance management within the context of Whirlpool's operations. The report emphasizes the importance of communication, collaboration, and continuous learning for organizational success.

Developing Individuals, Teams and
Organisations

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
LO1: ................................................................................................................................................3
P1- Professional skills, knowledge and behaviour required by human resource professionals in
Whirlpool. ..............................................................................................................................3
P2- Analysing skills for professional development................................................................4
LO2:.................................................................................................................................................7
P3- Analysing difference between business and individual learning, training and development:
................................................................................................................................................7
INDIVIDUAL LEARNING, TRAINING AND DEVELOPMENT.....................................7
P4- Analysing need of continuous learning for business growth. .........................................8
LO 3:..............................................................................................................................................10
P5. Contribution of HPW to employee’s engagement and competitive advantage in
organisation..........................................................................................................................10
LO 4:..............................................................................................................................................12
P6. Evaluating different approaches to performance management......................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
Books and journals...............................................................................................................14
Online...................................................................................................................................15

INTRODUCTION
Developing business globally employee’s talent, skills, performance has to be developed.
Individuals need to be outstanding in giving their performances which results in higher
productivity of business. Practical knowledge should be received by an individual. If employee
Main aim of this is to admire knowledge of an individual and develop their knowledge to achieve
great performance in business. This summary also includes human resource requirements for
employee’s skill and developing them for staying longer in business. Whirlpool company in UK
is careful for making different strategies as they depend on teams for productivity and future
growth. The staff of company focused on individual behaviour with newly organised teams.
Moreover, clear understanding with regard to competition of business and employee’s
engagement in work is described. Later, it will determine how firm organize specific trainings
and development of boosting performance of workers. Employees learning, training and
development is compared with organizational process. Employees skill in regards to business is
discussed. Lastly, communication skills of staff which results in better organisational growth is
specified.
LO1:
P1- Professional skills, knowledge and behaviour required by human resource professionals in
Whirlpool.
Employees working in whirlpool company is skilled, trained and potential in his work.
They are the one who helps in increasing market productivity of enterprise. If production is more
than demand increases and it results in higher profitability of organisation in future (Bolman and
Deal, 2017). Whirlpool company provides different electronics and strategies in increasing
productivity of business. For managing company effectively, workers are also a part responsible
in making business growth. Some skills and knowledge that staff requires can be:
Workers relations: Business can be more successful if relations of employee and employer are
maintained. Identifying problems of staff and resolving it very soon creates a better environment
and satisfy employees which increases their working effectiveness. This part of worker’s relation
has a wider impression in company. Labour problems must be sought out by human resource
professionals to manage business reputation. Business becomes effective and comes in more

demand only when employees are secure (Maxwell,2018). In relation to employees, management
of human resource of Whirlpool sees to it whether employees do not have any issues in regards
to work and maintain a perfect relation. It comes upon ability how management resolves issues
and become a mentor to employer to maintain it relation. Behaviour of staff must always be
positive in terms of working in company. High Performance work practices also improves
enterprise presentation and production which contribute towards business growth. Aspects in
Whirlpool firm are measured in terms of employee’s relation with other members in company
and also depends on innovative performance of staff and a in addition to these, calculating
business growth is must.
Teamwork and Collaboration: Human resource management is concerned with creating
comfortable workplace for employees. Workers must be careful about collaborating and
cooperating to other team members (Serrat 2017). More employees can join firm by seeing
change in growth of existing work which can be increased through better cooperation.
Performance Management: Its recognized through how Whirlpool company involves their staff
members in improving their skills, behaviour and knowledge towards enterprise aims and goals.
This could result in better performance of employees in their work.
P2- Analysing skills for professional development.
As human resource, to calculate Whirlpool’s development, SWOT analysis is
performed. It requires employee learning and training them which helps in completing task of
productivity earlier SWOT is specified to analyse skills required by human resource manager for
professional development. Some of skills which covers range of developing business are:
Strength:
1. Communication Skill.
2. Leadership Skill.
3. Motivational Skill.
Weakness:
1. Very busy.
2. Quality control.
3. Impatient.
Opportunities:
1. Documentation.
2. Innovative techniques
Threats:
1. Time management.
2. Changing customer choice.
3. Not completed by deadline.

3. Demand for products.
SWOT analysis as a manger in Whirlpool has been discussed. First comes about strength
of manager which is enable to work functionally. They are very efficient in motivating and
leading employee's. It refers to achieving goals in long term which builds working ability of
employee (Hawkins, 2017). It executes leadership who supports in developing business more.
Human Resource Manager also appoint experts which helps in guiding employees in business.
They are very active in communicating from top to bottom level. It also supports in resolving
problems of firm. Next comes about weakness of them which includes challenges that they
suffer in organization. They are very busy in their managing work. This does not helps in
increasing efficiency of company. They also lack in controlling quality of products. Manager is
very impatient in performing. Third comes about opportunities of human resource manager.
Innovation in performing activities are valued. They also get opportunity in working better and
it results in higher production.. It's measured in terms of growth of business by increasing
workforce. Hence, demand increases and also in employee’s increment are biggest opportunities
for firm. Products sold with best quality also increases efficiency of company. With better
standard of goods and by providing services with efficient effort makes firm successful. Lastly,
it is about threats which affect company. In terms of having busy schedule, manager is not able
to make workers complete their work on time. (Katzenbach and Smith, 2015). If it continues as
similar, then company may come to disclosure which is also a threat. This happens because of
not managing time for completing work. Time management is also a threat for company. Some
of skills for human resource which covers range of developing business professionally and
effectively are:
 Personal training is required to perform effectively as a manager.
 They should be present in different seminars.
 To prepare notes is also effective which makes them remind about their efficiency.
 Collaboration in work must be maintained

 Communication with others also helps human resource manager for better performance
level
 They should Search on issues and find a way out
 Learning different courses is also a part of increasing their efficiency.
Development plan
Skills Methods to improve Time duration
Communication skill By interacting more with
others.
2 months
Mentoring skill By guiding employees
genuinely.
6 months
Motivational skill By motivating staff positively
and effectively.
6 months
Commercial awareness By knowing company's
competitor and being aware of
its aim and mission.
4 months
Manager working in company needs to improve such skills as they have to keep
communicating with employees which makes them free in working and they can work
efficiently. Communication skill can be in verbal, writing or listening. (Cloutier, Felusiak, Hill
and et.al 2015). Different people in Whirlpool should be connected with manager and has to
communicate regularly. Guiding employees at every level must be done which comes under
motivational skill Manager as a mentor can improve workers in making them work high.
potential They should guide positively which helps them in going on correct path. Motivating
staff is also a skill which can be performed as an HR in company. Motivating them helps in
working them more and increasing efficiency of them. Manager must also be aware about
progress of working staff. s. They should know about products increasing demand. They are also

supposed to achieve aim and goals of firm. In addition to this, they should sought out political
and economic problems of business. Lastly, they must be known about competitors of company.
LO2:
P3- Analysing difference between business and individual learning, training and development:
BUSINESS LEARNING INDIVIDUAL LEARNING
Business provides training to individual
which increases their efficiency in learning
communication skills.
Individual learns through attending seminars,
referring books, etc.
Business develops their growth by providing
training which increases enterprise
productivity.
Personal growth is developed as they take
personal training.
Firm helps in increasing their motivation by
training them in terms of working more.
It helps in sharing knowledge within the
organisation.
Their motivation and skills are developed by
adapting training through preparing notes,
learning online courses, etc.
Thist process helps in gaining innovative ideas
in an individual itself.
With the help of this tool they engage
individual in organisational performance.
They are engaged in their own future
performances which enhances with
development process.
Business learning:
Organization differs from employees in relation to learning by using training and
development as a tool in them. Talking about this it provides training to workers in company.
Whirlpool work in relation to develop employees as they can give advance knowledge and can
contribute more to capability of workers through training and development process (Parmenter,

2015). Business also contributes in terms of imparting training for making individual
professionally developed. This part also concludes how to perform efficiently with new
techniques and how to develop business worldwide. Firm of Whirlpool also gives feedback so
employees can identify their weakness and can improve it. Organizational training, learning and
development part involves imparting knowledge within the firm and not outside. Workers get
benefit of working overtime in firm as they are more experienced. Business in terms to this ,
motivate employee's which helps in developing their careers. Organisation practising this
training also develops Whirlpool goals effectively. Firm works in developing worker’s skill,
strategies and capabilities and hence does not provide training to any outsider. But in reference to
organization Whirlpool is responsible to provide training to employee's. And this firm depends
on innovative ideas of employees in which firm provides training to employees. It also imparts
team work training, increase communicating power positively and cooperating efficiently with
each other (Tjosvold and Tjosvold, 2015). They engage individual in organisational
performance. Firm makes an individual capable in completing their tasks easily. Organisation
imparts training within the boundaries but individual can learn outside boundaries.
Individual learning:
Talking about individual, they learns themselves by not involving organization and
adapting training through books, online courses, attending seminars, by preparing notes and
many more. Individual is changed after acquiring skills and learning different concepts through
developmental process. Personal growth is developed through participating in activities of
learning process. New material is refer by an individual in context of developing professional
skills. Employee outside firm is engaged in everyday activities which increases their learning
part. In Whirlpool, learning can be done through many tools specified on internet. Business is
supposed to provide training while individual is responsible for its own learning (Dossick,
Osburn and Asl, 2017). As a person, they are responsible for focusing on their own operating
procedures. This increases their ability to work more in Whirlpool and in increasing their morale
towards working effectively..

P4- Analysing need of continuous learning for business growth.
For perfect business to be grown continuously needs to acquire learning in workers.
Learning process is never ending for continuing growth in career. Because of learning different
things, one can increase productivity of enterprise and satisfies customers demand (Serrat,2017).
At work place employees learn new concepts daily through different experiences. Companies is
also responsible for taking care of an individual’s learning and growing process. Learning more
and more also helps in:
 More productivity
 High profit
 Fulfilling company's goal
 Keeps in touch with new technology
Illustration 1: Continuous Learning
(Source: Developing Teams, 2018)
Continuous learning develops individual and one needs to accept challenges coming
throughout the sessions. Education of employee needs to be well qualified and must be in context
to their subjects. Moreover, healthy environment for working in company must also be

provided. Whirlpool, provides better learning process which supports in performing customers
more efficiently and also they can experience innovative things. Whirlpool also provides
learning to staff with newly developed ideas of team building (DuBois,Koch,and et.al 2015).
Working in team improves communication skills and this skill is effectively taught by a mentor
in Whirlpool firm. Administration also work in terms of respecting each other and mutual
understanding. This company is concerned with increasing staff’s ordinary goals to
extraordinary. Continuous learning of different subjects helps an individual in progressing them
globally. It’s about expanding skills and sets business with increasing learning outcomes on a
professional level. It refers to new challenging developments which comes across learning
process.
Continuous learning helps in performing business activity more effectively. Learning
helps in knowing ongoing changes in industry. It helps in knowing whether business enterprise is
complying with any regulations. Ongoing process of learning makes sure that staff are gaining
updated process of business. It helps in being contacted to latest techniques all the time. It’s not
good to be secured and sit but always has to learn different outcomes. It advances staff in terms
of stepping ahead towards competitors. It helps in moving forward and for sustaining long time
in competitive world of business (Woodcock, 2017). Through continuous learning one can know
it weakness and strengths. This helps in filling long gap in market and can reach to top in
industry. By knowing weakness, Whirlpool gives better training to them and increase its
efficiency.
LO 3:
P5. Contribution of HPW to employee’s engagement and competitive advantage in organisation.
High Performance Work contributes to employees and also to competitive advantage in
firm. In Whirlpool firm, HPW works in term of increasing growth of workers and improves
their performance level. This contributes in satisfying staff for higher achievements and also in
motivating them. They provide more innovative skills to employees to adapt in themselves which
increases productivity of firm. In this company, they also provide continuous training and
learning process to employees which lead them in better performance. Through this professional
skills and increment in knowledge can be done. They also contribute to staff in developing more

skills to perform in teams. Team work guidance is also provided to them (Feldman, 2018).
Innovation in work is always followed by Whirlpool organisation.
They aim at empowering employees and contributes in engaging employees to different
task. Facing task and completing its motive is also employee’s achievement. They help in
maintaining discipline amongst staff members and helping in their ability to be patient. They
create self-awareness among employees which emphasizes them to know more about firm. HPW
is also focused on improving relations of employees with other members in company. This keeps
on increasing their job satisfaction in context to make them work more and to increase
productivity of firm. HPW is human resource practising act. They aim at stimulating employees
for better organizational performance. High-performance work is practiced to improve capacity
of organisation to effectively attract, develop and retain high performing level in organisation.
practice works in relation to employees in huge firms and it's hardly performed in small firms.
This aim at opportunities in improving employee motivational and communication
power. They strategies in decision making in firm which helps employees in getting engaged
with others. Power of initiating employees in working can also reduce their backwardness
amongst them. They can gain more in terms of money through updating themselves and working
with new techniques. Techniques can be discussed as:
1- Team goals.
2- Accurate learning.
3- Stable working conditions.
Involving HPW has a positive impact on firm (Schulze, 2016). Human Resource is also
important for competitive advantage which leads in improvement of skills of working people in
organisation. In addition to these it helps in manufacturing more and in increasing profit of firm.
This extends knowledge power of employees and it results in improving overall impact of
administration. Specific industry as whirlpool has a big contribution of HPW in terms of profit
utilities. As identified by an expert HPW is very effective in improving competition skills in
firm. This also expands business economically. It helps in meeting competitive challenges also.
Whirlpool also focuses more on extension of business growth and practices staff empowerment

which involves employee in participating in different activities. . If time is consumed less, then
productivity is increased and leads to better competition in market. In addition to these, for
adapting competitiveness in market, employee’s issues have to be resolved by involving HPW
practices in firm (Bush and LePine et.al 2017). If they are working in healthy environment, then
this may result in better outcomes as:
 Increasing in performance level.
 Increment in productivity.
 Higher Goodwill of company.
 In making brand effective.
This has a valuable and significant role in business enterprise which has a positive impact on
competitive advantage.
LO 4:
P6. Evaluating different approaches to performance management.
For developing performance level more in whirlpool company it analysis and adapts new
techniques which affects performance level of business enterprise. They apply various
approaches in terms of measuring workers efficiency level. Firm is concerned in achieving high
by involving new employees in it. Culture of firm being strong and effective, it empowers
employees by recognizing their knowledge and by giving them a better role in company. They
must be assigned duties according to their standard which involves high performance in
management (Busse, Aboneh, and Tefera, 2014). Cooperative structure must be developed and
setting high goals must improve efficiency of business. It is having a simple approach which
includes
Result Approach: Progress level of company must be calculated in whirlpool which shows the
ongoing status of company. In this HPT helped in increasing progress of firm by making team
cooperating with each other in order to reach higher performance level.
Attribute Approach: This shows whether employee is desirable for company or not. In this,
employees are rated according to their performance level of working. Organization must also
provide better feedback to employees. It leads to identify weakness of whirlpool's employee in
relation to improve themselves. Feedback must be frank, honest and open which helps worker to