Workplace Health and Safety: Contractor Management Assignment

This assignment focuses on Workplace Health and Safety (WHS) contractor management, addressing various aspects such as the services provided by contractors, WHS training requirements, and relevant policies and procedures. It explores the management of contractors, including professional behavior standards, and methods to ensure safe work practices. The assignment delves into legislative requirements, contractor involvement in WHS decisions, and the identification of key performance indicators (KPIs). It also examines areas for improvement, including the development and implementation of improvement plans in case of non-compliance. Furthermore, the assignment covers contractor management data, organizational values, leadership concepts, and the importance of integrity, credibility, and good behavior. It also touches upon coaching staff, legislative compliance, and techniques for effective training sessions.

Workplace Health and Safety (WHS)

Contents
Contractor Management Table..................................................................................................................................1
Details of Services supplied by contractor..............................................................................................................1
Details of WHS Training Provided to the Contractor..............................................................................................1
Policies and Procedures..........................................................................................................................................2
Management of Contractor....................................................................................................................................3
Legislative Requirements........................................................................................................................................4
KPIS......................................................................................................................................................................... 4
Evaluating Areas for Improvement.........................................................................................................................4
Technique...............................................................................................................................................................6
Legislative Compliance...........................................................................................................................................8
Enhancing the Organisation’s image......................................................................................................................9
Making Informed Decisions....................................................................................................................................9

Task 1: Task Task title Task requirements/Questions
1.1 Contractor
Management
Table
1.1 Contractor Management Table
Details of Services supplied by the contractor
Service Provided:
In the WHS system of contract
management, an independent contractor
will ensure that the workers are being
paid for the result. He will be responsible
for providing all the necessary items
required for the completion of work.
Everyone should be given freedom in the
way that they work. The services that a
contractor is ought to provide is a
continuation of the outsourced work such
as cleaning and catering. Managing all
the responsibilities that are involved in
major construction work. The alteration
required during the work phase in the
form of maintenance and repairs, all these
installations are to be taken care of by the
contractor or subcontractor. (Zhou et al
2015)
Details of WHS Training Provided to the Contractor
Details of Training provided (reasons for,

objectives of, contents/requirements of) A contractor is required to be trained to
undertake the role of a project manager or
a contract superintendent. They must
interact with all the project the contract
process that has been going on and have a
clear understanding of everything. He
should know about implementing all the
processes he has learned throughout. The
contract register is to be managed by the
contractor. Proper training regarding
giving the worker a healthy and safe
environment to work in is also crucial.
All the other responsibilities related to
WHS is to be taken by the contractor (Liu
et al. 2015)
If no training is provided, explain what
Training should be provided (reasons for,
objectives of, contents/requirements of)
*Training provided
Outline the steps required to ensure the
learning environment is a safe one
(explain: responsibilities of
learner/trainer, risk control measures
etcetera,) and explain how and when the
learner is briefed on WHS procedures
The trainer also shares some
responsibilities as they are the one
training the contractors to carry out the
project further. All the information is
given should be correct and should be
clear to the contractors. Knowledge of
creating a healthy and peaceful
environment should be imparted. During
this phase of learning the learner is
slowly briefed about the procedures and
methods involved in WHS and how it
functions.
Policies and Procedures

Explain the (WHS) Policies and
Procedures; this contractor would have to
follow
The policies and procedures linked to the
duties of contractors which they have to
abide by are a lot. Hence keeping in
mind, the given constraints, a contractor
has to go through many procedures in the
orderly fashion to achieve the desired
result. The managing team will assign the
roles first and people responsible for
managing the contracts, maintaining the
contract register and for looking after the
contracts which have been going on (Li
et al. 2016)
Management of Contractor
What standards of professional behaviour
does your organisation have of its
employees?
The contractor will manage the
contracting register with all the
applications and documents relating to
the contract. These documents are to be
submitted to the procurement officer for a
check. After the assessment, all the
necessary changes are to be made if there
are any.
How are employees and contractors made
aware of these?
How could/should they be made aware of
these?
The role of the subcontractors with all the
details is to be assigned. These all are the
basic procedures to follow before
commencing any project. Now, during
the contract, the contractor has to make
sure that every plan is implemented
smoothly and things are going fine. The
control of the workplace should be in the
hands of the contractor considered that he
is ensuring every facility for his workers

and staff.
How is this contractor managed to ensure
they perform their work in a way that is
safe and without risks to health?
The level of professionalism should be
clearly visible on the groundwork, and
this professionalism could only be
achieved by a strong preparation. The
organization must be responsible for
every course of action that is happening
on the ground.
" 'Best practice' is a method or technique
that consistently shows results superior to
those achieved with other means"
(Business Dictionary.com). To ensure
that the highest Health and Safety,
standards exist for your organisation, the
contractor (and their employees) what
WHS 'best practice' techniques could be
used to manage this contractor and their
employees?
The training learner by the contractor will
help him carry out his responsibilities. It
is his duty to see that the workers are
getting a safe and sound environment to
work in. All the precautionary measures
are to be taken beforehand, and all type
of casualties should be avoided at any
cost (Demirkesen, 2015)
Legislative Requirements
Employers and Contractors have duties to
ensure a working environment that is safe
and without risks to health. With
reference to WHS/OHS Legislation,
explain these duties (ensure in your
responses, you refer to Consultation).
Employer’s Legal Obligations:
Safe Environment for everyone
Good Remuneration
Contractor’s Legal Obligations:
Safe environment for labours
Healthy work culture
Is the contractor involved in making
decisions about WHS matters?
If yes, explain how,
If no, explain how they could/should be
involved?
The contractor, as well as the employees
working on the project, should know
every detail of the project as well as the
policies all the changes must be known to
everyone and the flow of information
should be multi-channelled. The team
could be informed of every decision by a
meeting or any sought of a strong and
trustable communication channel.

KPIS
Identify WHS KPIs for this contractor.
If none exist, what could they be?
Number of reported Incidents and
Accidents
Loss time and Frequency Rate
Equipment Failures
Evaluating Areas for Improvement
Detail how the Contractor arrangements
are / should be measured for
effectiveness/compliance.
By looking and having the cost control at
place.
Securing the availability and continuation
of services.
Maintaining a proper record of all the
contracts and its details.
If non-compliance is identified (e.g. a
workplace incident/near miss or unsafe
work practices observed) describe the
steps that should be taken to develop,
implement and evaluate an Improvement
Plan.
Establish the specific areas of
improvement.
Including the list of resources available to
work on the improvement action plan.
Creating a proper time table in which the
job has to be achieved.
Reviewing the improvement work and its
effect on the firm.
1.2 Contractor
Management
Data
There should be a continuous check on the contractor
management data for WHS. There are a lot of things linked to
a contract existing internally like the specific details which
need not be disclosed to the normal workforce of a location,
while there are some data in the contract which needs to be
shared by everyone for a better understanding and in turn
better working.
1.3 Leadership
Concepts  Organisational values
The organisation values of a firm are the very basic and
abstract ideas which leads to the action and further
understanding of several processes by the firm. This is the
foundation on which any community or a firm is formed.
They are core ethics a company has to abide by for smooth
working. It is one of the crucial steps of the development
process.
 Role modelling

Looking at the specific successful projects and business and
taking the positivity from it and implementing it in your own
business is a crucial step of development. In role modelling,
one has to follow the steps of others towards success.
 Integrity and credibility
. Integrity and credibility come with the trustworthiness of the
firm. It includes transparency and the moral values followed
by the firm. The better the work, the better is the name, and
hence, the credibility of any firm improves in the market.
Integrity is one of the fundamental values that the employer
looks for in the employees. They are the basic ethics and
working principles at work.
 Leadership
Another crucial step is how the individual is able to
manage the group or lead a project. A good leader is one
who is a role model for others and knows how to lead a
group. It is an art of motivating people to follow their
dreams and give their best to the firm.
 Group behaviours/dynamics
. The knowledge of how to make people communicate and
interact in a healthy way is very important. The importance of
group discussion and the ability to carry it out is rather very
important of a leadership concept which is many times
looked out.
1.4 Improving
Values and
Standards
As long as it takes to build the reputation of the firm, the
shorter duration it takes for its burial. There are several
behaviour patterns which could harm the integrity and

credibility of a firm. Falsified reporting is one of them. If the
report to be presented to the boss is presented in the wrong
way, it is counted as corruption in the firm. Also, if the firm
or any employee has lost his trust, then this behaviour
questions the integrity of the firm. A good team is one who
trusts each other and the firm. Blackmailing is also a bad
behaviour patter affecting the reputation and credibility of the
firm. Lack of a good leader is also key behaviour which
affects credibility. A good team follows its leader, and if they
see a flaw in their leader, the team will begin to question his
practices, and this will lead to the breaking of the team.
Following good behaviour adds a lot to the firm. It can be
started by possessing good behaviour for your co-employees
respecting the senior member and by remaining true to your
work. All the decisions should be fair, and the team should be
happy with those who lead them. All these morals will make
the training period more interesting, and the major key
knowledge will be imparted in this phase only (Tezel, 2015)
1.5 Coaching
Staff
From January 2012 to September 2017, of the 514 OHS-
related prosecutions WorkSafe Victoria completed, nearly
20% were due to employers breaching their obligations under
Section 21.2(e) of the OHS Act.
21.2(e) imposes a duty on employers to "provide such
information, instruction, training or supervision to employees
of the employer as is necessary to enable those persons to
perform their work in a way that is safe and without risks to
health."
Providing WHS Instructions and training to staff should not
just be seen by companies as a way of fulfilling their legal
obligations, it should also be viewed as a good business
practice.
Technique How will this contribute to making the training session more
effective?
Understanding the
Learners’ Needs and
Characteristics
By understanding the need for learner's, a specifically
designed course could be taught to him so that he could excel
in the lesson.
Creating and
following a Session
Delivery Plan
Teaching in sessions will help the learner to understand each
point in details and not mug up everything.

Using Learning
Resources and other
Materials
These materials are specifically designed for these types of
courses and help the learner to learn in an interactive way.
Using a variety of
approaches to
training
Variety of approaches for training removes boredom.
Applying adult
learning principles
This will help the learner to understand the practical use of
the technique.
Applying knowledge
of learning styles
Different learning styles will allow the learner to be ready for
all kind of phases.

Task 3:
Task Task title Task requirements/Questions
3.1 Legislative
Compliance After the completion of the risk assessment, the basic plan further is
to assess the risk management plan and match the WHS standards.
The university shares the same level of duty towards the contractors
as they share for their employees. This ensures that every person
working whether on site or off site is insured a safe and
constructive working environment. With proper understanding and
knowledge, no one introduces any kind of risk which the firm is not
able to manage. The safety of the workplace is always to be kept in
mind and promoted.
The main purpose of the Victorian act was to provide a legislative
framework for a healthy working environment so that the health
and security of the employees could be assured. It eliminates the
risk due to any health issues at work, and its first priority is to make
sure that the health and safety of the members are not placed at risk
in any condition. The contractor agreement has followed all the
term conditions to be abided under the different section of the
Victorian OHs act 2004 (Raviv et al. 2015)
The contract in any terms allows the scope of work to increase
further and give people a great reach to touch on several topics. The
working and the payment terms along with the procedures and rules
regarding ensuring the safety and security are laid very clear in a
contract and is thus helpful in putting everything together right in
the beginning. The duration of the management foundation is also
laid very clear in the agreement.
The loss of control or the damage that could be caused to the
reputation of the firm by its employees, in short meaning its
vulnerability are the two main reasons which may act as a drawback
to this act. Also, a conflict of interest between the employees or the
between those who lead the project may arise. During the contract,
there is no scope apart from the settlement. Following all the ethical
and moral policies could reduce such cases.

3.2 Enhancing the
Organisation’s
image
Contractors do represent a large workforce, and thus there is a lot of
responsibility on them about representing the image of the
organisation. The contractor agreements put a lot of restriction on
the contractors and the way they can function. Thus, it is needed
that the contractor must follow all the policies mentioned in the
contract and behaves according to the code of conduct mentioned.
3.3 Making
Informed
Decisions
At the end of a 5-day Certificate III in Workplace Health and Safety
course run by Fred Jones (Contractor Teacher), you receive 8
Evaluation Feedback Sheets.
While most of the feedback is neutral, there are comments on one
of the feedback sheets which greatly concern you; those comments
are reproduced below:
“I was disappointed with the professionalism of the trainer. On day
3 of the course, I went to the Men's' toilets and found him smoking
in one of the cubicles.
Then, on the last day of the course, after a one-hour lunch break,
the trainer's breath smelt of alcohol and tobacco!
Also, the Trainer's laptop electrical cord is a hazard! The rubber
coating is ripped in parts exposing the wire, and there is no test
and tag label. For a teacher of health and safety, he is not leading
by example!
Background:
 Fred has been a contractor with the University for eight months
and has never had negative student feedback; in fact, he is quite
popular with the students
 The feedback from the student is a true representation of actual
events.
 Unbeknownst to you Fred recently broke up with his partner
and is struggling to cope
 Fred is next due to run a course in 2 days
In relation to the above feedback, complete the following activities:
 Has Fred breached his contract and/or the University’s
Standards and Values? Provide details
The code of conduct Fred has shown obviously violates the terms
and conditions of the University that is to be followed by teaching
staff. Smoking in the college campus is the violation of morals and
ethics that a teacher has to follow, and the hazardous laptop has to
be also taken seriously being the teacher of health and safety.
Knowledge is not everything implementing it in practical life and
using it is the most important thing of all.
 What additional information would you collect in relation to the
issues before deciding on a course of action?
However, as Fred has been suffering through a lot, it must be
looked after that firstly his wellbeing is ensured. If he needs any