BSB50615 Diploma of HRM: WHS Policies and Procedures Assignment

This assignment, completed by a student pursuing a Diploma of Human Resource Management (BSB50615), addresses the unit BSBWHS401, focusing on implementing and monitoring WHS policies, procedures, and programs. The assessment includes knowledge questions on the importance of worker access to health and safety information, hazard identification, benefits of worker consultation, and the role of the Health and Safety Representative (HSR). Application questions involve creating meeting agenda and minute templates for a Health and Safety Committee (HSC). The assignment further explores training and development, including training needs analysis (TNA), the steps in developing a training program, and the benefits and evaluation of such programs. Finally, it presents an application question related to managing costs associated with a training program designed to address an increase in workplace injuries, requiring the development of a cost-effective training plan. The document showcases the student's understanding of various aspects of workplace health and safety, including record keeping, communication, training, and cost management.

Student name:
Assessor name: Joseph Boutros
Date of assessment / evidence:
Venue: 251 PITT STREET, MANNING BLDG, HAYMARKET, SYDNEY, NSW
Qualification title: BSB50615 Diploma of Human Resource Management
Unit(s) of competency assessed: BSBWHS401 Implement and Monitor WHS Policies, Procedures
and Programs to Meet Legislative Requirements
Instructions to the student: To complete this unit’s assessment, you are required to answer all
questions in this booklet and demonstrate specific tasks and skills.
Assessment Due Date: 20 May 2018
Task 1 – Knowledge Questions □ Satisfactory □ Not Satisfactory □ Not Completed
Task 2 – Application Questions □ Satisfactory □ Not Satisfactory □ Not Completed
Task 3 – Knowledge Questions □ Satisfactory □ Not Satisfactory □ Not Completed
Task 4 – Application Questions □ Satisfactory □ Not Satisfactory □ Not Completed
Task 5 – Application Questions □ Satisfactory □ Not Satisfactory □ Not Completed
Task 6 – Summative Questions □ Satisfactory □ Not Satisfactory □ Not Completed
Instructions to the assessor
To complete this unit’s assessment, the student is required to
answer all questions in this booklet and demonstrate specific
tasks and skills.
Once the booklet is completed, you are to make the assessment
decision. Please refer to the marking guidelines when making this
decision.
Context of Assessment Assessment tasks will be completed in the College, including the
computer lab, using provided software and documentation.
Assessment outcome:
(please tick to indicate)  Competent  Not Yet Competent
Is re-assessment required?  Yes  No
Date of re-assessment
(if applicable)
Date declared competent:
(if different to date of assessment)
Student:
 The assessment process, including assessment information, competency requirements, student rights
and appeals were clearly explained.
 I have been provided with feedback on my assessment and agree/disagree (delete what is not
v.1. WHS - 1 | P a g e

applicable) with the assessment result.
Student signature:
Date:
Assessor:
 The assessment process, including assessment information, competency requirements, student
rights and appeals were clearly explained.
 The assessment was valid, reliable, flexible and fair.
 I have provided the student with feedback on their assessment.
 I certify this assessment record is accurate.
Assessor signature:
Date:
Comments:
*Please see Moodle for feedback on assessment(s)*
Assessment - Submission Guidelines
 All work must demonstrate a satisfactory standard of literacy (i.e. standard spelling and correct
grammar).
 All assessment tasks must be submitted via Moodle Submission Link by due date i.e., two weeks after
the receipt of assessment task details.
 Students are advised that extensions beyond the due date must be negotiated with the relevant
facilitator in advance.
 Marked assessments will be returned with written feedback comments in the Moodle website within
one week of receipt of the assessment tasks.
 Resubmitted assessments must include the original corrected submission.
 Students are required to keep a soft copy of all work submitted.
Task 1 – Knowledge on WHS
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1. Why is it important that all workers have access to health and safety information? Discuss in 80 –
100 words
It is significant to ensure information integrity. The information should be consistent, legal, for that
the senior administration may use several sources to determine the reliability of the information,
linking, correlating and matching information to assist in ascertaining its consistency. It is also
essential that the workers have access to health and safety information so as to foster healthy and
safety procedures in the work environment. The employees should be aware of the place to source
healthy and safety information both for internal and external.
2. Where might information about hazards and the outcomes of risk assessment and control result
from? Discuss in 120 - 150 words.
Assessing legislation, rules and codes of practice. These are the main reliable sources for they
provide the policies and guidelines on hazard prevention and management. The information can
also be obtained from the new changer of improvements to machinery and processes, by
examining the machines before work commencement and during work. Team work members
can also be formally consulted for information or everyday informal consultation with
colleagues. Information can also be obtained through regular meetings and over-all
housekeeping. Additionally, such information can be obtained by going through the health and
safety records such as vulnerability reports, dangerous substances and hazardous good
registers, and injury reports. Job place inspections and audits and audit reports on health and
safety can also be sources of such needful information.
3. What are the benefits of consulting with workers about health and safety issues? Discuss in 120 –
150 words.
Consultation with workers regarding the organization’s health and safety problems is significant
because it results in proprietorship and support for initiatives. Consultation and inclusion
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encourages workers to advance and to contribute towards constant growth. Consultation is also
a show of corporate respect for the worker and an indication that the views and experience of
the worker are valued. Additionally, consultation results in more loyalty and support for the
aims of the organization which also leads to increased productivity. Consultations with the
workers provides viable information because the workers are the ones that best understand the
work, work conditions and the risks. Consultation with workers on health and safety issues is
important in the revision and improvement of work related policies that will also aid in the
prevention of any future harm.
4. Explain the role of the HSR (Health and Safety Representative) in each of these consultation
procedures:
a. Attendance in team meetings (50 – 80 Words)
 Improve conditions, resolve disquiets and problems associated to work environment
or job related practice
 Negotiate on behalf of workers
 Establish procedures on emergency stop-work
 Inspect health and safety problems and complains
 Represent the members of the work group in health and safety sessions with the
PCBU
 Foster the health and safety of the workplace for workers
 Attend investigations of the workplace by the investigator
b. Early response to work suggestions, requests, reports, and concerns put forward to
management. (60-100 words)
 The HSR will provide solutions to health and safety issues that the work group
requires to be discussed and resolved, and that demands the decision of the
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management. The issues may be consultation on the administrative meeting for an
initial response for a good or bad feedback. When workers are incorporated into the
process of decision making, an aspect of ownership, devotion and support is instilled
in them.
c. Requirements as specified in Commonwealth and state/territory legislation, regulations and
codes of practice. (80 – 150 Words)
 The election of the Health and Safety Representatives or Health and Safety
Commissioners is stipulated for by the health and safety legislation. This is reliant on
whether the workers would like to get the support of such workers and it is also
depends on the size of workers in the company. The intention of such a
representation is to formalize the methods or processes for consultation and
teamwork between the workers and the administration. The HSC assists in the
establishment and distribution of policies and measures that foster health and
safety at work.
5. Health and safety issues raised through consultation should be dealt with promptly. Why is this?
Discuss in 12 – 150 words.
 The issues should promptly be dealt with so that issues are ascertained on the floor
to promote a workplace that is safe and secure and is useful to both the company
and the workers. Also, the issues identified through consultation should be
addressed as fast as possible to prevent the resolution of disagreements or
complaints under the prerogative of quasi-judicial entities and tribunals which serve
to appease or mediate specific issues. Immediate resolution of the issues raised
through consultation is important because the very workers have the most
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appropriate solutions or recommendations which just need to be assessed by the
management before implementation. Prompt responses will also ensure efficiency
at work because the hindering factors will be resolve as at and when they arise.
Task 2 – Application on record keeping and communication
1. Create a meeting agenda template suitable for a HSC.
AGENDA
TOPIC: Meeting of the Committee of health and safety
Date:
Location :
Present:
Absent with apologies:
i. Introduction and welcome
ii. Apologies
iii. Confirmation of minutes of previous meeting
iv. Results of the workplace inspection
v. Latest Cases of injury
vi. Assessment of the progress of the WHS
activities
vii. Any reported WHS problems
viii. Updates on the implementation progress of
WHS
ix. Review of contractor amenability
x. Evaluation of work safety measures
xi. Any changes in legislation
xii. New business
Date for Next meeting:
Location:
Chairperson of HSC : Signature:
Secretary General: Signature:
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2. Create a meeting minute template suitable for a HSC.
1. Meeting date, venue and time
2. Attendance
3. Deliberated issues (reports, issues, statistics)
4. Reasons for recommendations (and counter opinions raised)
5. Recommendations: definite action, timeframe and responsible individuals
6. Date and time of next meeting
7. Chairperson’s signature
Task 3 – Knowledge on Training and Development
1. What is TNA (training needs analysis) and how can it be conducted? Discuss in 100 – 120 words.
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 TNA is the official process for ascertaining the gap between the necessary skills and
degree of knowledge of workers to equip them to carry out duties and the present
skill and level knowledge of workers. The process of TNA gives the management the
correct overview of the training needs of the personnel in order to help them in
identifying the organizational training needs. The training needs can be undertaken
by having all the workers to fill in a questionnaire about their need with regard to
health and safety needs. A survey can also be conducted on the HSC members and
the findings assessed, debated and training planned.
2. What are the 6 steps in developing a training program?
i. Examine the outcomes of the survey
ii. Develop a worker training profile
iii. Create a training development plan
iv. Notify all the workers of the training development plan
v. Implementation of the training
vi. Assessment of the effectiveness of the training
3. What are the benefits of evaluating training to both workers and the organization? Discuss in 80 -
100 words.
 Evaluation of the training is important to the organization and to the workers
because it helps to measure the individual and corporate success. It also ensures
that the goals of training are achieved, the learning outcomes are achieved and the
anticipated rewards attained. The assessment will also help to in ascertaining the
relevancy and usefulness of the training objectives, the areas covered by the
training, the trainee’s’ learning and the expertise of the trainer.
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4. When evaluating health and safety training, how can you determine the appropriateness and
effectiveness of the training? Discuss in 80 -100 words.
 The appropriateness and effectiveness of training can be determined by comparing
and mapping against previous performances in specific areas and conducting
reasonable evaluation. Effectiveness of training can also be ascertained when
training objectives are clearly outlined and when the company resources are
effectively used to accomplish the clearly outlined training objectives. The training
effectiveness can also be determined by examining whether the training objectives
are geared towards meeting the current training needs.
5. What should be evaluated in relation to a health and safety training program? Discuss in 150 – 200
words.
 The health and safety training program evaluation should be based on various
aspects. The evaluation should ascertain whether the program promotes safety at
the workplace. It should also demonstrate insight into the reasons for safety
procedure, whether it minimizes the injuries and risks at the workplace. Whether it
generates improved satisfaction of the workers. The training programs should also
be ascertained whether they increase the employees’ insights of PCBU credibility.
Low levels of work absenteeism and attrition due to concerns and issues related to
health and safety. An effective training program should be economical in that its
costs are worth the expected results, however, the training costs should not be
beyond the organizations capability. It should also clearly outline its limitations. The
training program should also be evaluated on its frequency, that is the rate and
number of times the program is to be implemented.
Task 4 – Application on Managing Costs
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Your organization has identified an increase in injuries to workers who use the new plant. You are
responsible for training in the area where the injuries occur. Your rate (for the exercise) is $360 per day.
A training needs analysis concludes a training program will reduce the injury rate.
Consider:
 The training needs analysis will take two days, including reporting to management
 It will take you five days to develop the training program
 You can get a good training video at a cost of $375
 You will need to hire a TV/Video for each session, cost $120
 Handouts will cost $12 per participant
 Management wants you to conduct the training at a venue that costs $195 per day
 Catering in available, $25 per participant per day
 You will deliver the training
 Lost production is costed at $320 per day per participant
You will train 20 (twenty) workers in 5 (five) groups. Each course runs for one day. Administrative
support works out at $28 per participant.
Calculate the cost of training.
Cost of Training $
Development Costs:
Cost of Trainer (12 days * $360) =
Admin support = 4,320
560
Session Costs:
Catering (21 workers and trainer *25) =
Venue (5days) 5*195 =
525
975
Participant costs:
Lost production (20 workers) 20*320*5 =
32,000
Course costs:
Training video (1) =
Handouts (20 workers) 20*12=
375
240
Total 38,995
Task 5 – Application on Controlling Risks
1. Give an example of each of the following types of controls for managing hazards.
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a. Elimination
Design processes factor in monitoring and conditions to eradicate risks eg noise control
b. Substitution
Wheels made of aluminium oxide which is inert, less hazardous and durable have
substituted wheels made of silica which were used for grinding sandstone
c. Engineering
Machinery, work mechanisms, equipment, jobs can be redesigned to minimize or remove
risks for workers. For instance, threats in manual handling against mechanical lifting
machines.
d. Administration
Administration can be adopted to alter work conditions and jobs to reduce the associated
risks. For example, controlled time of performing specific tasks can minimize the exposure
risk to some threats like chemicals, UV light, stress, loneliness etc.
e. Personal Protective Equipment (PPE)
Personal protective equipment is a signal to review the risk management on a planned basis.
If it is impossible to avert or lessen the risk exposure using other means except for the use of
PPE, then the workers exposed to such conditions must be provided with PPE and
thoroughly instructed on how to use them.
2. How often should risk assessments be conducted? Discuss in 50 – 80 words.
 An additional hazard identification should be undertaken the moment a control has
been implemented to ensure that the control is operational or its implementation
has not resulted to another hazard. However, in the event that a new hazard is
identified, a new risk valuation is to be conducted and measures of control adopted.
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Also, if hazard elimination is unsuccessful meaning the threat was just reduced, then
it should be incorporated in the hazard register and be reviewed routinely.
Task 6A – Summative Knowledge
1. What are the key aspects of health and safety legislation? Discuss in 200 – 250 words.
 Workplace safety and health is a broad area that involves the prevention of work-
related hazards associated to each task. It primarily serves to foster and sustain the
best workplace safety and health level. The implication of this is the establishment
of conducive work environment to avert accidents at workplace and job-related
diseases. The main aspects of health and safety legislation include:
o protection for each worker
o Duty of care not to compromise ones’ safety and health or of another;
o Address OHS problems promptly; and
o Consultation with workers to deliberate on the penalties for the violation of
the legislation.
The legislation emphasizes on performance. This approach focuses on result
accomplishments instead of just adhering to a combination of rules stipulated by
the government. As a result, each workplace is provided with the freedom
necessary to revert to their personal safety requirements. The legislation offers an
overall background upon which managers can regulate their own OHS needs
together with the workers.
With regard to the scope of the health and safety legislation, the concepts of work-
relates safety and health apply to all kinds of jobs, be it construction, industrial,
farming, fisheries, services, mining or health care. Additionally, they also encompass
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organizations and subcontracted staff. With respect to job-relates safety and health
and the timeframe for work activity, working day includes the time spent moving in
and out of the place of work and any similar journeying. Thus, occupational health
and safety also covers safe travel.
2. What processes or procedures might an organization use to identify hazards and monitor risk
control procedures? Discuss in 200 – 250 words.
 Risk has been defined as the likelihood that injury may take place when exposed to
a hazard. Hazard identification encompasses ascertaining all the aspects and
circumstances that might inflict injury to individuals. The work aspects in which
hazards can rise include:
o Job tasks and their manner of performance
o The Physical workplace
o The machinery and materials used at work
o Job design and control
Various techniques can be used to ascertain workplace hazards:
o Workplace assessment and observation of work performance
o Consultations with the workers regarding any encountered health and
safety issue while working
o An assessment of job-related records of incidents, threats and employee
grievances
o Analysis of any recommendation and information concerning hazards and
threats related to your specific sector or the type of work. For example, the
information availed by industry associations, suppliers or producers.
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Measures of control that have been adopted must be appraised, and if need be,
revised to ensure they are operational as expected. Control measures need to be
reviewed especially in the following situations:
o Ineffective control measures such as when an accident takes place
o Before workplace changes that are likely to cause a new or different health
and safety risk which the current control measures cannot control
effectively.
o when there is a request for review by the health and safety representative
o when the outcomes of the consultation show the necessity of a review
o When a different or new threat or hazard is ascertained.
3. Explain how the hierarchy of control applies in the work area. Discuss in 200 – 250 words.
 The hierarchy of control develops a structured method to monitor workplace safety
by providing a structure to choose the best control measures to remove or minimize
the threat of specific hazards that have been found to be the result of business
operations.
There are six stages of control measures in the hierarchy of control, and they are
ordered beginning with the most effective measure on top to with the last one
being the least effective. This implies that the choice of the control measure starts
from the top of the hierarchy downwards. These steps include:
i. Elimination – completely eradicates the cause of the threat
ii. Substitution – regulates the hazard by interchanging it with a more
safer method to attain similar results
iii. Isolation – the individuals under threat are separated from the
hazard through isolation
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iv. Engineering – this involves the use of physical changes to reduce
any threat that is remaining, such as improvement of a machine by
introducing additional safeguards.
v. Personal Protective Equipment (PPE) – this necessitates the workers
to put on PPE such as supply of gloves, boots etc.
The hierarchy of control is important to both the management and workers because it preserves the
well-being of the worker thus increasing productivity and minimizes the costs incurred in the treatment
of the injured worker or avoids the litigation costs as a result of failure to reward injured employees.
Task 6B – Summative Project
You work in a large department store and are the newly appointed health and safety representative for
your work group. The organization is wanting in its compliance with health and safety compliance.
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Your task is to create an action plan (3 – 5 pages) for what you will do to address these problems and
turn your workplace into an example of health and safety best practice. Use the template provided as a
guide.
Factor Actions to be taken Date
Person
Responsibl
e
Additional Factors KPIs
Workers
ignorant on
health and
- OHS policy.
Develop a
written OHS
08/05/201
8
HSR - Create
awareness
plan of Health
Reduced
health and
safety risks
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safety
legislation and
relevant codes
of practice
policy (in
consultation
with the
workers)
which clearly
outlines the
roles and
responsibilitie
s of the
workers and
management.
and safety
legislation and
codes of
practice, and
their
significance
and
incidences
No workers
training on
organization’s
health and
safety policies,
procedures
and programs
for last two
years, and are
not sure of
any changes
- Create a
Training
needs
assessment
policy that
clearly shows
the roles and
responsibility
of the
managers
12/06/201
8
HR
- Develop a training
plan that outlines the
frequency and time
frame of training and
the roles of the
management
- Training of managers
and supervisors on
organization’s health
and safety policies
Adherence to
organization’s
policies and
procedures on
health and safety
No
mechanism to
inform
workers of the
outcomes of
hazard
assessment
- Develop a
procedure for
communicatin
g feedback on
hazard
assessment
outcomes to
the workers
8/8/2018 HSR - Emphasize on
the
significance of
Communicatin
g hazard
assessment to
the workers
Routine
communicatio
n of hazard
assessment
outcomes to
workers
Minimal
support for
work teams to
manage
workplace
hazards
- Train all
supervisors
and managers
on
significance of
supporting
the work
teams on
management
of workplace
hazards
9/09/2018 HSR - Develop policy
on the
Management
of workplace
hazards
Work teams are
able to manage
minor work area
hazards
Issues raised
by workers are
ignored by the
management
- Sensitize the
supervisors
and
management
on the key
aspects of
10/10/201
8
HSR - Emphasize on
the
importance of
Addressing
workers’
issues
Prompt feedback
on workers’ issues
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health and
safety
legislation
promptly
Little feedback
communicatio
n to workers
on
consultation
outcomes on
health and
safety issues
- Develop an issues
resolution procedure
and train the staff
- Ensure that OHS
agenda is given
priority in board
meetings,
administrative and
group meetings
08/01/201
9
HSR - Establishment
of a health
and safety
committee’
- Develop and
implement
informational
sources for
staff such as
newsletters
and notice
boards
- Develop OHS
committee
procedure
-Adequate
feedback on
consultation
process to
workers
-Employee
satisfaction on
consultation
feedback.
No training
needs
assessment
(TNA) on
health and
safety for the
last two years
- Develop
policy on TNA
- Develop
policies and
procedures
on TNA
09/02/201
9
HR - Train
employees
and
management
on the
essence of
TNA
- TNA
Reluctance by
the
management
to approve
training on
health and
safety for fear
of costs
- Develop a
written policy
on routine
training
- Develop
training plan
23/03/201
9
HR - Train
management
on the
significance of
training on
health and
safety
- Routine
training
Un updated
workplace
hazard
assessment
for the past six
months
- Develop
written policy
and
procedures
on hazard
assessment
23/04/201
9
Risk
compliance
officer
- Train
supervisors
and managers
on hazard
assessment
- Routine
hazard
assessmen
t
4 Identified
hazards in
- Create
policies and
6/05/2019 Risk
compliance
- Train the
management
- Prompt
responses
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previous
hazard
assessment
have not been
acted upon
procedures of
hazard
assessment
- Emphasize on
priority of
OHS agenda
in the board
meeting
officer on the
importance of
prompt action
in results of
hazard
assessment
to
outcomes
of hazard
assessmen
t
No procedure
in risk
identification,
control and
regulation
- Develop
policy and
procedures
on risk
identification,
regulation
and
management
18/07/201
9
Risk
compliance
officer
- Train the staff
on risk
identification,
regulation and
control
- Reduced
risk levels
Management
not sure on
what health
and safety
records should
be kept and
how they
should be
filled
- Develop
policies and
procedures
on health and
safety records
30/07/201
9
HSR - Train the
management
on which
health and
safety records
should be
kept and they
should be
filled
- Effective
storage of
health and
safety
records
- Proper
filling of
health and
safety
forms
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