University Name: BSS054-6 Wi-Fi Reach Project Procurement Report

This report provides a comprehensive analysis of the Wi-Fi Reach Project, focusing on procurement management within the public sector. The project involves connecting hospitals and Local Medical Centres (LMCs) to the internet in a developing country. The report identifies and evaluates key problem areas in procurement, such as supplier selection, strategic procurement, data accuracy, contract flexibility, and compromised processes. It examines the features and challenges of public-sector contracts and procurement, including stakeholder management and policy considerations. The report also analyzes the appropriateness of a fixed-price contract and justifies the design of an action plan for successful project completion, addressing issues related to contract objectives and project outcomes. The analysis is based on a case study of the National Health Authority (NHA) and Medical Innovations Limited (MIL) contract.

Running head: ADDRESSING THE WI-FI REACH PROJECT
Addressing the Wi-Fi Reach Project
Name of the Student
Name of the University
Author note

1ADDRESSING THE WI-FI REACH PROJECT
Table of Contents
1. Introduction..................................................................................................................................2
2. Discussion....................................................................................................................................3
2.1 Problem Areas based on Procurement or Contract................................................................3
2.2 Features and Challenges for Contract and Public-sector Procurement Projects....................5
2.3 Contract Type and their Appropriateness over Contract Objectives.....................................7
2.4 Action Plan for Project Completion......................................................................................9
3. Conclusion.................................................................................................................................11
References......................................................................................................................................13

2ADDRESSING THE WI-FI REACH PROJECT
1. Introduction
The report discusses the brief idea and the major form of inclusions, which are a part of
the discussed ‘Wi-Fi Reach Project’. There has been a major rise in the growing needs of the
utilization of the internet based tools and techniques to be implemented in various sectors due to
major advances within the sector of Information Technology. The concerned project deals with
the major kind of developments that are made within the healthcare sector and the areas of
public-based health care within the country (Chavez et al. 2016). From the study of the case, the
idea for the development of the project has been discussed with the National Health Authority
(NHA), who is reporting to the Ministry of Health based on delivering healthcare services and
provisioning medical care throughout the country.
The primary idea of the project was to explore new kind of opportunities based on
extending communication with the help of Internet strategies. The government also gained
massive funds from the UK based on the needs of purchasing newer technologies, which would
be helpful for connecting LMC’s and hospitals with the Internet services (Islam et al. 2015).
Modern equipment would also be highly needed based on bringing improvement in modern
processes within the hospitals. In the present situation of the case, it can be discussed that most
of the information within the hospitals is transferred by using paper-based and manual system.
The exchange of data between the hospitals is also being done by using fax, telephone and post-
based methods.
The following parts of discussion of the report would majorly focus over the importance
of procurement for the project. Further there would also be a major discussion on the features
and challenges faced with projects based on procurement and contract. The type of contract that

3ADDRESSING THE WI-FI REACH PROJECT
would be enforced for the MIL and NHA would also be discussed based on the appropriateness
over the objectives set for the project. Moreover, there would also be a justification for the
design of an Action Plan that would be meant for successful completion of the concerning
project area.
2. Discussion
2.1 Problem Areas based on Procurement or Contract
In case of the discussed project, which would be implemented within the hospitals, the
NHA would be primarily hold responsibility for covering the specific areas in relation to the
procurement of technology from Medical Innovations Limited (MIL). The contract with the MIL
would help NHA to support the hospital with the supply of all forms of necessary equipment,
managing the regional connections, supporting with the systems, maintenance and training of all
employees for a term period of six months after which the installation would be done (Meehan,
Ludbrook and Mason 2016). The contract would be done based on a fixed-price.
Based on the discussed areas of procurement of project requirements and determining
the contract for workers, staff and trainers, the different problematic areas of procurement or
contract that would be considered as important for consideration are:
1. Issues based on Choice of Suppliers – Management of suppliers is also a major
concern for procurement. The identification of the right suppliers for the development of Internet
based platforms is considered to be highly important in nature. This would also majorly help the
NHA to satisfy the requirements as pointed out by the Government. Keeping a track over the
performance of the vendor and further ensuring over the stable supply for quality of products is
another major concern (Krieger et al. 2016). Each of the process in relation to the choice of

4ADDRESSING THE WI-FI REACH PROJECT
suppliers, procurement of the items and keeping a track over the performance is filled with
different complications and thus leads to issues.
2. Issues for Strategic Procurement – The ideas of procurement need to be defined in a
reliable and accurate manner. Hence, the best form of strategy should be put in action based on
bringing in better objectives for collaboration and realizing benefits (Flammer 2018). However,
during the defining of an effective strategy for procurement, there is a major challenge to
discover the necessary procurement items, list them according to their cost and figuring out the
ways in which the procurement over the items could be made accordingly. The strategic devising
of procurement based on the project would be highly be considered as helpful for bringing in
major kind of benefits for the project.
3. Inaccuracy in Procurement related Data – Based on the project for procurement of
tools for implementation of the project, it can be discussed that there is a need for providing
better and accurate data. In the present discussed case of the project, it can be discussed that
NHA should provide accurate procurement-based information to MIL as they would supply the
items necessary for the hospital (Tao et al. 2018). Making the purchases based on inaccurate data
could further lead to excess inventory, shortages of inventory or other major challenges.
Inaccuracy in determining of procurement based data would further lead to negative outcomes
based on the desired project criteria.
4. Lack of Flexibility in Contracts – In the case of the concerned project based on
implementation of Wi-Fi facilities for the hospital, the fixed-price contract has been selected.
Lacking of measures based on flexibility and ineffective use of efficient mechanisms for
managing performance could become a major form of roadblock (Ross and Yan 2015). Without

5ADDRESSING THE WI-FI REACH PROJECT
bringing in proactivity of bringing alterations towards the contract, most of the involved parties
within the project wait till the point until a part of the contract goes in the wrong direction.
5. Compromised Processes and Data Requirements – It might happen that the NHA
who would propose the requirements of the items to the MIL would compromise over certain
areas during the signing of contracts. This is majorly done so that the data requirements would fit
within the particular form of contract management solution (Demetis and Lee 2016).
Compromised processes or incomplete data might lead to negative impacts over the contract thus
causing future problems for the implementation process of the Wi-Fi in specific areas.
2.2 Features and Challenges for Contract and Public-sector Procurement Projects
In the concerned case for the extension of Wi-Fi within the hospital areas, it has been
discussed that this is a form of public-sector project that would further incur public-sector
contract and procurement.
Some of the particular features that would be in relation to public-sector contract and
procurement projects are:
1. One of the vast feature of public-sector contract or procurement projects is based on
maintaining a long-term plan for a contractual relationship between the private and public sector.
In the case of the hospital, they are considered as a public-sector project (Soomro and Zhang
2015). Hence, maintaining the best kind of relationship over the contracts is highly needed.
2. The use of PPP approach within the project could further help in bringing value in
terms of money (Palguta and Pertold 2017). This would also lead to better form of services in the
areas of delivery of public services for the hospital.

6ADDRESSING THE WI-FI REACH PROJECT
3. With the impact of features based on the relation with public-sector contract and
procurement, the risks in relation to the project would be shared majorly among the project
partners (Ning and Ling 2015). The project handling would also be handled by the best service
provider or contractors who would be able to better manage the services.
4. The hospital, which is considered as a public-sector should deliver payments to various
outsourced private partners only when they would agree to the specific terms and conditions. The
NHA would be responsible for procurement of assets should particularly commence over the
procurement of goods only when the company would be able to deliver services.
5. Based on the use of public-sector procurement and contract projects, it can further be
discussed that the rights of ownership based on the assets would be transferred to another private
body (Manley and Chen 2016). This would further enable the NHA to make use and further
manage towards the delivery of services, which remains a part of the public sector.
The challenges related to the public-sector contract and procurement projects are:
1. In the type of public-sector contract and procurement projects, it can be discussed that
each of the stakeholders who would be involved for the delivery of services would have separate
goals (Hanák and Muchová 2015). Hence, the major challenge would be faced based on
balancing their goals during meeting with the project objectives.
2. Management of stakeholders involved for supplying of goods can be considered as
another challenge (Van Den Hurk and Verhoest 2016). Challenges based on gaining
opportunities for undertaking the contract-based work between project consultants and clients is
also being faced in such kind of scenarios.

7ADDRESSING THE WI-FI REACH PROJECT
3. There are issues based on certain policies that that are put under proper place in cases
of contracts for PPP projects. In the case of the concerned project based on procurement of
services by MIL, management of the project, implementation of services and final training
acquisition, policies would need to be determined according (Ahsan and Rahman 2017). Without
a proper form of policy guidelines, it would be extremely difficult to manage each of the
contracts accordingly.
2.3 Contract Type and their Appropriateness over Contract Objectives
Based on the services that would be needed for the hospitals, the NHA was provided a
major responsibility by the central government that 90% of hospitals and 80% of LMC’s within
the entire country would be supported with Internet services after one year of launch of their
project. In order to design the infrastructure based on the Internet, the NHA had contracted the
Medical Innovations Limited (MIL) for supply of necessary tools, equipment, management of
the connection between the projects and also providing all forms of support to the system
(Callaway, Hastings and Moeller 2018). The MIL would also be responsible for performing the
works of maintenance and providing training to all the employees of the hospitals based on using
the new kind of infrastructure.
The hospital, which is considered as a public sector and which had offered the NHA to
perform the arrangements for the project had agreed over performing a fixed-price contract type
with the service provider. Hence, there was no such kind of necessity for NHA to involve the
Project Board based on setting up a letters for arranging credits. This was primarily due to the
reason that there was no kind of commercial-based dealings in the recent past.

8ADDRESSING THE WI-FI REACH PROJECT
A contract based on fixed-price could be defined as a type of contract, which is used in
project management (Chen and Gunny 2015). Under this form of contract, the certain objectives
that are set for the contract are:
1. The contractor who would be responsible for the project would agree to a certain fixed
contract price.
2. This contract would also define a fixed rate per unit of delivered output.
3. There might be a certain increase in the total amount of generated revenue that would
be agreed under the fixed-price contract.
The fixed-price contract defines some kind of monetary incentives, which would be
provided to the seller who would exceed the objectives of the project. Such form of project
objectives could also include the scheduled delivery dates and improve the performance of the
technical aspects (Lahdenperä 2015). Based on the use of fixed-price contract type, the project
managers within the NHA would be able to measure the progress incurred over the project.
Based on using the given fixed-price contract, it could prove to be useful for allowing the
hospital to correct and determine any kind of mistake during the initial phase of the project
design. The seller of the products based on the contract would also be able to billed more than
the actual budgeted cost. Based on using the fixed-price contract, it can be defined that the
responsibilities of both seller and buyer would be stated. With the stating of responsibilities, it
would also state the feedback testing criteria, detailing the date of delivery and following of the
quality criteria (Hosseini-Motlagh et al. 2019). The fixed-price contract would also be
considered as suitable for the project as it would also help in improving the work-based
relationships that exists between the seller and buyer.

9ADDRESSING THE WI-FI REACH PROJECT
The use of the fixed-price contract would help in providing the NHA for a fixed and
adjustable price. The fixed-price contracts would help towards providing for some kind of
adjustable price, which includes a target price, ceiling price or both. Without a prior
determination of specification over the fixed-price contract, the target or ceiling price would be
subjected to further forms of adjustment over the price (Sherman and Lipscomb 2015). The
project manager who would be responsible for using the fixed-price contract based on the
consideration of economic price adjustment contracts during the acquiring of commercial items
beneficial for the project.
2.4 Action Plan for Project Completion
In order to develop the process of implementing plans for installation of the Wi-Fi Reach
project, a proper kind of Action Plan needs to be put under place based on the effective form of
completion of the project. In case of the concerned Wi-Fi Reach project that majorly focuses
over the improvement of infrastructure for the hospital, it would discuss the planning of the
architecture for improving the internet services (Peters, Gorman and Smith 2016). The certain
objectives that had been set for the project were based on:
1. Provisioning of facilities based on e-mail supporting every medical staff and bringing
in wireless access based on the services of Internet.
2. Electric methods of transmission of patient records in every possible areas.
3. Centrally designed access to a well-maintained and designated medical diagnosis
system for the hospital. A centrally located database would also be maintained, which could
further be used by a broad range of medical professionals.

10ADDRESSING THE WI-FI REACH PROJECT
Upon consideration of the above objectives, a well-planned Action Plan would be
designed for the achievement of the project objectives have been listed below:
Action Plan: Providing Internet Connectivity at every aspect of hospitals with the Wi-Fi
Reach Project
Action Objective Accountable Responsible
Conducting an initial market research over
the present condition within the hospitals
Research over
project
background and
importance
Project
Administrato
r
National
Health
Authority
Determining of project ideas and
developing a project plan along with
budgetary estimations
Determining the
plan of action
and project
understanding
Project
manager
Medical
Innovations
Limited
Setting up contract and procuring of
necessary items
Understanding
the contract and
procuring items
Project
manager
National
Health
Authority,
Medical
Innovations
Limited
Development of infrastructure for the
internet facilities
Progress of the
project
Network
Engineer,
Two network
technicians
Medical
Innovations
Limited
Testing of each designed architecture and
giving a conclusion
Determining the
appropriateness
of the project
Network
Engineer,
Two network
technicians
Medical
Innovations
Limited
Performing maintenance actions over the
designed project
Determining the
stability of the
project in
vulnerable
conditions
Network
Engineer,
Two network
technicians
Medical
Innovations
Limited
Establishing training procedures for each
of the employees
Establishing a
proper guideline
for all employees
Project
Administrato
r
Medical
Innovations
Limited
Making payments to various external and
internal stakeholders
Determining the
closure of their
responsibilities
Project
manager
National
Health
Authority

11ADDRESSING THE WI-FI REACH PROJECT
Determination of the project closure Determining the
final stage of
project and
closure of
defined project
work
Project
Administrato
r
Project
manager
The action plans helps in the determination of the proper form of actions that would need
to be performed within the aspect of the project. In the initial phases of the action plan, there is a
discussion over the conduction of market research and understanding the conditions of the
present hospital conditions (Elmhedwi, Elmabrouk and Sherif 2015). After the research over the
market conditions would be performed, the ideas of the project would be set and certain
objectives would be set. After the market conditions would be performed, the type of contract
that would fit in within the project would be set (Trifunovic et al. 2017). Based on the
determination of contract, the procurement of items would be done by the NHA.
The infrastructure would be developed after each of the items would be procured. This
would help in developing major implementations for the hospital. The testing of the internet
facilities that would be designed for the project would be done as appropriate to fit within the
project considerations. After the project would be developed, the project maintenance team
would perform the later actions based on determining the stability of the facilities in various
conditions (Huang et al. 2016). A training would also be provided to each of the medical staff for
the better use of such facilities for the betterment of hospital services.
3. Conclusion
The discussed case focuses over the various aspects that are in relation to the
development of infrastructure for a hospital. In the concerned case, there is a major discussion

12ADDRESSING THE WI-FI REACH PROJECT
about the development of internet services for the hospitals and LMC’s. Hence, from the above
discussion, it can be understood that the responsibility over the project has been put over NHA
who would hold responsibility for fixing contracts, determining the best supplier and arranging
them to work over the project. The above discussed report thus also puts major emphasis over
the different problem areas, challenges, importance of the action plan for performing and
successful completion of the Wi-Fi Reach Project.
The different kind of features that are supported for the performing over the public-sector
or contract projects are discussed in the above sections of the report. Moreover, the challenges
that are put under the discussion have also been set under the discussion. In the case of the
concerned project, a fixed-price contract had been set for improving the viability of the project.
The report also discusses on the appropriateness of the project and development of the contract.
Based on the understanding of the above aspects, a proper form of Action Plan has also been set.
This action plan also determines the ways based on effective accomplishment of the project. In
consideration of the above discussed parts, it can thus be concluded that this discussion helps in
the understanding of the project aspects and thus determining the success aspects after the
implementation of the project.

13ADDRESSING THE WI-FI REACH PROJECT
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