SBM1103 Project Report: Analyzing Wirke's Workflow and BPM Model
VerifiedAdded on 2023/04/21
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Report
AI Summary
This report provides an analysis of the workflow process used in Wirke, a web-based project management tool. It discusses the Business Process Management (BPM) technique employed, which is identified as a Gantt chart, highlighting its advantages such as proper time and cost scheduling, resource planning, and stakeholder allocation, as well as its disadvantages, including the lack of risk management and the need for constant updates. The workflow process is streamlined, involving analysis of the current flow, identification of key areas, process breakdown, data documentation, and implementation. The report also covers the functional system (infrastructure) with network, patch, and system integrity considerations, and non-functional aspects (security) with uptime and continuous backup measures. A business continuity plan is included, along with performance metrics focusing on learning and growth, customer perspective, and internal processes. Key Performance Indicators (KPIs) emphasize time management, question comprehension, and better overall management. The report concludes with a brief overview of the Software Development Life Cycle (SDLC) phases applied to Wirke. References to relevant academic literature are also provided.
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