ITC548 System Analysis Report: Warehouse Management System

This report, prepared from a business system analyst's perspective, addresses the challenges faced by an auto parts business in Australia due to an inadequate warehouse management system (WMS). The study proposes a new WMS to manage the increasing demands of the business, focusing on effective supply chain management, automated order processing, and accurate report generation. The report details the problems with the current system, the capabilities of the proposed WMS (including order processing, inventory control, real-time monitoring, and report generation), and the associated benefits, such as easier report generation, real-time monitoring of business processes, and improved order management. The conclusion highlights the system's ability to handle all business operations, thereby increasing productivity and providing a competitive advantage. The report also includes a list of relevant references.

Running head: WMS
ITC548 - System Analysis PG
Name of Student
Name of University
Author Note

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Table of Contents
Introduction..........................................................................................................................2
1. Problem............................................................................................................................2
2. Capability.........................................................................................................................3
3. Benefits............................................................................................................................4
Conclusion...........................................................................................................................4
References............................................................................................................................6

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Introduction
Modern business make use of the information technology services to contribute to easier
management of the business processes. Jack Greig and Daniel Cox are experienced in business
related to running an auto parts business. Both of them are supplier of auto parts in a major
Australian city. The business expansion requires the use of highly dynamic procedures and
processes (Accorsi, Manzini & Maranesi, 2014). The current warehouse management system
however, in incapable of managing the dynamic processes and procedures, which is a significant
problem. To address this problem, a new warehouse management system (WMS) is proposed to
be developed. A system vision document is delivered for identification of the problems, benefits
and the capabilities of the proposed system. The vision document is prepared from the
perspective of a business system analyst.
1. Problem
The expansion of the business poses certain major problems in normal execution of all
the significant business processes. The business is related to the supply of auto parts in a major
city of Australia. Therefore, effective and efficient supply chain management is essential. The
main problem is that the current system fails to meet the increasing demand and lacks the
efficiency of timely order processing (Eroshkin et al. 2017). The increase in the business
demands requires an automated order processing system that can manage all the major
functionalities that are required for the business. Another problem that is related to the existing
system include lack of correct report generation (Yu et al., 2016). Therefore, the business
organization needs to focus on bringing on much needed improvements in the existing WMS so
that the company is able to gain a competitive advantage. Therefore, a new WMS is proposed

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that can help in management of the various business operations within the organization in a more
efficient manner. The capability and the benefits of the system are needed to be addressed to
comment on the effectiveness of the warehouse management system.
2. Capability
Mitigation of the current business issues requires improving the current warehouse
management system in such a way that it can handle the increase in the operations and demands
in the organization (Atieh et al., 2016). For the current scenario, an improved warehouse
management system is proposed that has the capability of handling all the complex operations of
an organization. The main capabilities of the system are indicated as follows-
The proposed system is quite capable of managing all the basic as well as the advanced
operations of the system. The proposed system is capable of receiving and sorting all the
functionalities of the system including receiving of all the orders, inventory control and
processing of the order, load management and documentation of all business processes.
The proposed system is capable of maintaining daily report of all the tasks that are
performed. Thus, the system provides an opportunity of maintaining all the records related to
processing of orders and sales. This is one of the most significant system capabilities.
The proposed system is capable of real time monitoring of all the activities that are
performed. The proposed system is capable of effective warehouse management for running a
real time business operations within the organization.

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Therefore, it can be commented that the proposed system is quite capable of managing
the different business processes running within the organization and therefore, it can be deduced
that the proposed system can easily replace the existing system.
3. Benefits
The new warehouse management system that is proposed has certain benefits which are
indicated as follows-
1. The system will allow easier report generation which can help in estimation of the
business operations running within the organization
2. The proposed system is capable of real time monitoring of all the vital business
processes that is another benefit of the system (Lam et al., 2014)
3. It is easy to keep a record of the orders that are processed and orders that are awaiting,
which help in easier order delivery (Staudt et al., 2015). This further help in increasing the
competitive advantage of the company.
The above discussed points provide an idea of the major business benefits that the
proposed system can offer.
Conclusion
The system vision document that is developed provides an idea of the problem that the
business is currently facing. The problems are needed to be addressed and for that a new
Warehouse management system is proposed. The vision documents provides an idea of the
issues that are needed to be resolved, the capabilities of the proposed system and the benefits.
The benefits as well as the capabilities of the proposed system indicate that the system is capable

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of management handling all the operations of the business and can help in increasing the
productivity as well.

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References
Accorsi, R., Manzini, R., & Maranesi, F. (2014). A decision-support system for the design and
management of warehousing systems. Computers in Industry, 65(1), 175-186.
Atieh, A. M., Kaylani, H., Al-abdallat, Y., Qaderi, A., Ghoul, L., Jaradat, L., & Hdairis, I.
(2016). Performance improvement of inventory management system processes by an
automated warehouse management system. Procedia Cirp, 41, 568-572.
Eroshkin, S. Y., Kameneva, N., Kovkov, D., & Sukhorukov, A. (2017). Conceptual system in the
modern information management. Procedia Computer Science, 103, 609-612.
Lam, C. H., Choy, K. L., Ho, G. T., & Lee, C. K. M. (2014). An order-picking operations system
for managing the batching activities in a warehouse. International Journal of Systems
Science, 45(6), 1283-1295.
Staudt, F. H., Alpan, G., Di Mascolo, M., & Rodriguez, C. M. T. (2015). Warehouse
performance measurement: a literature review. International Journal of Production
Research, 53(18), 5524-5544.
Yu, Y., Wang, X., Zhong, R. Y., & Huang, G. Q. (2016). E-commerce logistics in supply chain
management: Practice perspective. Procedia Cirp, 52, 179-185.