Woodhouse Recruitment: Innovation and Continuous Improvement Report

This report provides a detailed analysis of Woodhouse Recruitment's strategies for managing innovation and continuous improvement, focusing on sustainability and staff professional development. It outlines a continuous improvement plan involving planning, implementation, monitoring, and action, emphasizing the importance of supply chain management and the use of key performance indicators to monitor sustainability. The report identifies specialist roles, such as IT and consultants, that can aid Woodhouse Recruitment, and compares the company's business performance against industry benchmarks. It includes an action plan with timelines, team member requirements, and communication strategies, addressing potential risks and benefits. Additionally, the report evaluates the effectiveness of customer surveys, recommending improvements for future surveys to ensure reliable feedback and successful continuous improvement initiatives. Desklib provides access to this and other solved assignments for students.

Manage innovation
and continuous
improvement

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Part A...............................................................................................................................................3
Develop a continuous improvement and innovation report...................................................3
Woodhouse Recruitment will make use of digitisation in order to avoid the use of paper and
become environment friendly. This will make the company effective and will attain
sustainability targets...............................................................................................................3
Monitor sustainability..........................................................................................................4
You participated in a meeting to discuss your continuous improvement and innovation report.
................................................................................................................................................6
Send an email to all parties involved summarising the ideas agreed to and seeking final
agreement to proceed with the initiatives based on the meeting discussion and as summarised
in the email.............................................................................................................................6
Part B...............................................................................................................................................6
Develop action plan and report...............................................................................................6
Send an email to your Manager..............................................................................................7
Part 3................................................................................................................................................7
Survey sent out by Woodhouse Recruitment might have not been effective.........................7
Successes from this type of continuous improvement initiative............................................8
Review and analyse the results...............................................................................................8
Make recommendations for future customer surveys, including the frequency....................9
CONCLUSION..............................................................................................................................10
REFERENCES:.............................................................................................................................11
Books and Journals...............................................................................................................11

INTRODUCTION
There is key role of managing innovation and sustainability so that the company is able to
attain effective position in market. This report is based on Woodhouse Recruitment. There is
discussion related to continuous improvement options and the process that is used to implement
the same (Park and et.al., 2018). There is need of understanding the areas that will help to bring
sustainability. The strategies for the same are mentioned. The initiatives are part of this report.
The action plan is also formulated so that best outcomes are attained. In the end
recommendations to carry on survey is mentioned.
MAIN BODY
Part A
Develop a continuous improvement and innovation report
It is seen that there is key role of continuous improvement and innovation so that the
company is able to attain success. The two areas that sustainability and staff professional
development.
Strategies
Sustainability
 Woodhouse Recruitment will make use of digitisation in order to avoid the use of paper
and become environment friendly (Bochulia and Sivitska, 2020). This will make the
company effective and will attain sustainability targets.
 The company will use the resources in effective manner. There is need of optimum
utilisation of resources so that success of business is attained.
Staff professional development
 By monitoring the performance of the employees Woodhouse Recruitment will be able to
know about the areas of weakness of their workforce. It will help to choose the actions of
improvement.

 There is need of training and development to the employees on regular basis so their
progress level is enhanced.
Continuous improvement plan
There are has certain steps that are as follows:
 Plan: In the first step planning is done so that opportunity for change is analysed.
 Do: It is necessary to implement the strategies to bring sustainability and staff
professional development
 Check: It is necessary to monitor the performance of the company.
 Act: The gaps are analysed and the actions of improvement are taken by company.
Supply chain
Supply chain management is one of the important function of management. It is the entire
system if producing and delivering the products and services to the customers. Woodhouse
Recruitment is able to collect the data and information in effective manner. It is necessary to
work as per the source of data and then find the best match for the company (Ahmed, Abd Manaf
and Islam, 2018). There is need of understanding that Woodhouse Recruitment is unable to
manage the information if the same is in bulk. This is a major problem of supply chain
management that is being faced by company. There is need of proper management and ample of
number of staff members who are able to carry on the work effectively. The use of proper
management strategies that will help to provide best services to the end users. It is necessary to
hire best supply chain experts who are able to enhance the image of business organisation.
Monitor sustainability
In order to monitor suitability, the company must use some important key performance
indicators and benchmarking techniques. It is necessary for the company to use best resources
that will help them to carry on the work effectively and monitor the sustainability. There is key
role of key performance indicators such as use of paper can be checked, energy consumption etc.
This will help the company to evaluate the performance and carry on the work in effective
manner (Suresh, Ganesh and Raman, 2019). the use of benchmarking is also important as it
enhances the internal operations of the company. There is requirement of using the same in order
to gain advantage over the competitors.
It is seen that the performance of the employees can also be monitored. The use of
monitoring tools includes performance check, peer review so that the business organisation is

able to provide best to the customers. There is need of using such tools and techniques to monitor
the benefits that the business organisation has gained.
Specialists that could help Woodhouse Recruitment
There is need of specialists who have capability of helping the company and attaining
effective position in market. The specialist will help the company to enhance at all the areas and
achieve overall success. The professionals are as follows:
IT department: There is need of a person who has good knowledge of digital technology
and are able to deal with all the technical work. There is need of starting online operations of the
company so that they are able to attract more people towards the company. This will enhance the
reach of business organisation. This is necessary to carry on the work effectively and attain good
image.
Consultant: There is need of a consultant who is able to provide consultancy to the
company. The progress of the employees must have progress level so that they are able to attain
effective position in market (Agostini, Galati and Gastaldi, 2020).
This will help the company to get more opportunities and grab an effective position. There is
need of managing the work in effective manner. So that better actions are taken and best strategy
is attained. These services will be beneficial for the company.
Trends and opportunities relevant to Woodhouse Recruitment
It is important to know about the trends and opportunities so that the company is able to
achieve successful position. There is need of using updated policies and procedures so that the
company is able to attain success. There is need of using digital technology and updated policies
so that best possible results are gained. The employees of high quality must be hired by company
to achieve success.
There is need of IT resources and equipment’s, the use of training infrastructure, smart
board so that proper training is provided to the employees. The energy must be used properly so
that best results are gained.
Compare Woodhouse Recruitment's business performance
Criteria Woodhouse Recruitment's Industry
Annual sales $1,350,000, an increase of
10% from the previous year.
20% increase prove previous
year

Profit 9% increase 15% increase
Repeat client business 60% 50%
Innovative business idea
 The company can provide online consultancy
 Start new business on social media
 Change the industry and start in food sector
You participated in a meeting to discuss your continuous improvement and innovation report.
Send an email to all parties involved summarising the ideas agreed to and seeking final
agreement to proceed with the initiatives based on the meeting discussion and as
summarised in the email.
To ABC
Date 20/May/2022
Respected Sir,
As per the discussion the quality management plan to enhance the sustainability in the
organisation and reduce the use of paper is being finalised. It is requested to provide all the
necessary resource by the end of this week so that work is started. We wish to work together and
maintain good relations
Thank You
Quality Department
Woodhouse Recruitment's
Part B
Develop action plan and report
Continuous improvement plan includes several steps and at the time of implementing the
plan, Woodhouse Recruitment's will consider the following aspects:
 It will take the time of around 6 months to carry on the project effectively.
 Team members of 10 individuals will be required to enhance the quality of services
provide and attain the goals of sustainability.

 The employees will be given training on alternate days so that they are able to prepare for
the change effectively.
 There is need of regular communication so that real success is attained. This will help the
company to achieve their goals of quality management.
 The performance and progress level of the company will be measure on continuous basis.
 It is necessary to divide all the activities in smaller parts so that best results are being
derived by the company.
Report
There is key role of continuous improvement as it helps the business organisation to attain
a successful position in market. This helps Woodhouse Recruitment's to attract more customers
and serve their needs and wants in effective manner (Alexander, Antony and Rodgers, 2019). It
enhances the brand image of the company and makes them successful.
The risk associates are related to failure of the project due to non-availability of resources.
This can be managed with the help of proper planning and arrangement of supply chain
management. Another risk is related to bad performance of the employees (Abdallah, Dahiyat
and Matsui, 2018). This can be checked with the help of providing the regular training and
monitoring their performance.
The changes are beneficial for the company and their brand image. This will make the
company successful and help them to attain effective position (Antony and Gupta, 2018). The
performance of the staff members will be enhanced and that will make the company effective
and profitable.

In case of failure, the company can outsource the work related to quality management so
that they are able to attain success. This will help them to attain effective position in market.
Send an email to your Manager
To: The Manager
Date: 30/May/2022
Respected Sir,
This is to inform you about the actions that are being taken in the company to enhance the
quality. There is key role of having effective brand image and managed performance so that the
company is able to attract more customers. Below is attachment related to the plan and the
actions that would be taken to implement continuous improvement.
Thank You
Woodhouse Recruitment's
Part 3
Survey sent out by Woodhouse Recruitment might have not been effective.
There are several reasons that show that the survey made by company is not effective. There
is need of carrying the overall process of taking feedback that is not considered by the company.
Along with that all the stakeholders must be involved at the time of designing the questionnaire
and that is not done by the company and this has impact on the business (Belloso, 2020). There is
need of working as per the size of question so that there is no problem being faced by the
respondents in filling responses. There must be hints being given to the respondents’ so that they
do not face any major issue. All these points are not considered by the company and that is the
reason the work is not carried in effective manner. This survey cannot be seen as reliable.
Successes from this type of continuous improvement initiative
By adopting continuous improvement plan a company is able to manage the work in
effective manner. The use of right tools and techniques is necessary for the company so that they
are able to achieve good position in market. The employees of the company are also able to get
effective position by following the training sessions. It is necessary for the company to monitor
the performance so that they are able to create effective image (Habidin and et.al., 2018). By

completing goals and objectives, a company is able to manage the work effectively. There is
need of carrying the work in proper manner and the taking benefit of the initiative. This will
motivate the employees and their performance.
This must be followed in future as well. The company will able to meet the benchmarks of
the industry and perform better than the others in the industry. In future they must use proper
planning so that best is provided to them. There is need of carrying survey in proper manner so
that it is also done effectively.
Review and analyse the results
Overall satisfaction with Woodhouse Recruitment
Ease of doing business with Woodhouse Recruitment

Customers who said they would recommend
It is analysed that the customers are not fully satisfied by the services. It is necessary for the
company to enhnace the level of satisfaction so that best is provided to the customers. There is
need of providing recommendation to the company.
Make recommendations for future customer surveys, including the frequency
 There is need of systemizing the surveys so that best results are attained. This helps to get
better results and attain success.
 There is need of involving all the stakeholders so that the work is complete in proper
manner.

 There is need of using easy language so that respondents ae able to give solution.
CONCLUSION
From the above report, it has been concluded that innovation plays an important role in the
organisation and the business firms in order to introduce new products and services in the
market. On the other hand, continuous improvement is also one of the important concept that is
to be considered by the organisations in order to promote the sustainability in the market. It
facilitates the organisation to use the natural resources in an effective way through which the
needs of the future generation should not be harmed. It has been analysed these facilitates the
organisation to attract lots of customers towards the business and which results in the generation
of profits in the future.

REFERENCES:
Books and Journals
Abdallah, A.B., Dahiyat, S.E. and Matsui, Y., 2018. Lean management and innovation
performance: Evidence from international manufacturing companies. Management Research
Review.
Agostini, L., Galati, F. and Gastaldi, L., 2020. The digitalization of the innovation process:
Challenges and opportunities from a management perspective. European Journal of
Innovation Management.
Ahmed, S., Abd Manaf, N.H. and Islam, R., 2018. Effects of Six Sigma initiatives in Malaysian
private hospitals. International Journal of Lean Six Sigma.
Alexander, P., Antony, J. and Rodgers, B., 2019. Lean Six Sigma for small-and medium-sized
manufacturing enterprises: a systematic review. International Journal of Quality &
Reliability Management.
Antony, J. and Gupta, S., 2018. Top ten reasons for process improvement project failures.
International Journal of Lean Six Sigma.
Belloso, W.H., 2020. On innovation. Therapeutic innovation & regulatory science, 54(5),
pp.1068-1075.
Bochulia, T. and Sivitska, S., 2020, June. Strategies of the New Time in the Perspective
Development of Innovation-Oriented Economy of Ukraine. In International Conference
BUILDING INNOVATIONS (pp. 591-605). Springer, Cham.
Habidin, N.F and et.al., 2018. Total productive maintenance, kaizen event, and performance.
International Journal of Quality & Reliability Management.
Park, H.Y and et.al., 2018. Family firms’ innovation drivers and performance: A dynamic
capabilities approach. Journal of Family Business Management.
Suresh, M., Ganesh, S. and Raman, R., 2019. Modelling the factors of agility of humanitarian
operations. International Journal of Agile Systems and Management, 12(2), pp.108-123.