Information Management and Business Strategies: Woolworths NZ Report

This report provides a comprehensive analysis of Woolworths New Zealand's information management and business strategies. It begins with an overview of information management and business strategies, followed by an examination of Woolworths NZ's long-term goals and the business master plan implemented to achieve them. The report delves into how the organization aligns its information strategies with its business methods, assesses its current information infrastructure, and identifies organizational gaps hindering its objectives. It then explores current information management strategies, presents the company's information management framework, and discusses how Woolworths NZ could gain a sustainable competitive advantage. The report concludes with recommendations and emphasizes the importance of aligning information and business strategies for growth, focusing on the company's distinct business procedures and the need for effective information management to ensure sustained success and competitive advantage.

Running Head: INFORMATION MANAGEMENT 1
Information management
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Table of Contents
1.0Abstract 100................................................................................................................................3
2.0Information background 100......................................................................................................3
3.0Business strategies and intelligence methods of the Woolworths New Zealand company........3
3.1 Organization's long-term goals..............................................................................................3
3.2Business master plan of the organization to attain the set goals.............................................3
3.3 Alignment of information strategies to the business methods to attain the organization
goals.............................................................................................................................................4
3.4 Information infrastructure currently in place.........................................................................4
3.5 Organizational gaps that exist between its current state and attaining its objective..............4
4.0Current information management strategies and practices 200..................................................5
5.0 Information management framework of Woolworths New Zealand company.........................5
6.0 How Woolworths New Zealand Group could achieve sustainable competitive advantage......6
7.0 Recommendation 100................................................................................................................6
8.0 Conclusions 100.........................................................................................................................6
9.0 References..................................................................................................................................7

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Abstract
In this paper, we are going to discuss the different information management and business
strategies adopted by Woolworths New Zealand Group. First, we are going to carry out a clear
information background on the various information and business strategies existing in different
businesses. The information and business strategies of Woolworths New Zealand Group will also
be discussed and how they could be applied to achieve sustainable growth. Last we will
summarize the paper then conclude, followed by various recommendations which can be adopted
by this organization.
Information background
Information Management strategies are given a set of documents that assist the
organization in aligning itself to the set information management practices hence achieving the
requirement of an intelligence governance framework. An intelligence management strategy
discusses the company alignment to information administration to meet future organization
needs and adjustment requirements. The policy sets out a plan which ensures there is a continued
improvement (Soomro, Shah & Ahmed, 2016). This plan outlines the agency's objective in
achieving its information management practices and gives the actions to achieve its objectives in
line with the context and principles outlined in the agency content governance framework.
Business strategy can be defined as the given course of action or decisions which offer
support to the entrepreneurs and organization in achieving the set business objectives. Business
strategy can also be described as a master plan implemented by different organizations and
companies to carry out its operation, securing market competition, and achieving the set business
targets.

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In business, this means the great- large drawing of the desired image, destination, and direction
of the organization. These corporate intent and actions are developed to mobilize resources, meet
threats and challenges, and to secure an advantageous business position(Katsanevakis et al.,
2015).
Business strategies and intelligence methods of the Woolworths New Zealand company
Woolworths New Zealand Company is the owner and operator of more than 180
countdown supermarkets in New Zeeland. The organization's objective is to offer the best
possible, value range, convenience, and standard to two point five million Kiwis, which they
serve every week.
Organization's long-term goals
The organization has a given set of goals which it intends to achieve in the coming future these
set of objectives are;
To be the leading grocery seller in New Zeeland
To achieve customer trust across all its brands (Peng, Quan, Zhang& Dubinsky, 2016)
To meet the changing customers' needs.
The business master plan of the organization to attain the set goals
Woolworths New Zealand Company has adopted these strategies to meet its set long-term
goals; The Company intends to create a clear action plan which will drive the company in the
direction of success realization (Trantopoulos, von Krogh, Wallin & Woerter, 2017). The action
plan will also enable the company to remain focused hence avoiding distraction, which may
come among interfering with the achievement of these goals (Costa, Soares & De Sousa, 2016).

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The company has also taken the strategy of innovation, which will assist the company in getting
changing customers to need through various innovations. These innovations may touch on the
products offered or on the means if product ordering and delivery.
The company has also adopted the strategy of time management, and this strategy will assist the
company in improving its efficiency. Products will deliver promptly to all its branches hence
creating further customer value (Chen et al., 2017).
Alignment of information strategies to the business methods to attain the organization
goals
The organization's information methods aligned with the business master plan in different
ways, which assist the organization in meeting its set goals. First, the information management
strategy highlights the strengths and weaknesses of the step taken by the organization in
achieving the set goals. Through critical analysis, the information management strategy also
gives the required efforts and the direction to be followed to make improvements (Hogan&
Brashers, 2015).
It is through Information management strategies that the organizatui0n can identify the
long term as well as the medium term and the short term goals. The organization's information
strategy has significantly assisted in the discovery of these goals through customer engagement
and the different kinds of research.
The information strategy of the organization I aligned with the business strategy since it
issues the basis of planning through the accusation of important information regarding the
company. Hence through information strategies of the organization able to meets its set targets
(Liu, Cheung & Lee, 2016).
Information infrastructure currently in place

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Woolworths New Zealand Group has adopted a wide range of information infrastructure
which assists its communication and in different business services and product delivery(Camargo
Fiorini & Jabbour, 2017). These types of support include; IT serves, which comprises of modern
computers and reliable access to network services. Besides this, the company also has a wide
range of communication tools, which include mobile phones, chatrooms and well established
social media platforms.
The organization has well-established computing hardware, network hardware, and all its
outlets are well connected to fiber-optic communication, which ensures proper network
connectivity (Fountas et al., 2015).
Organizational gaps that exist between its current state and attaining its objective
Though the numerous efforts put by the company's management to achieve its goals,
there are specific gaps which bar the organization from achieving its goals. Theses gaps include;
the organization faces significant completion from well-established organizations. The
difference, therefore, blocks the company from achieving its objective on a vast customer base
(Rahimi, Miller& Hvam, 2016).
In the organization, there is an existing innovation gap. The gap prevents the organization
from reaching its set target of providing the customers with new products and product delivery
systems.
Lastly, there exists a difference in the quality of products stocked and distributed by this
organization. The gap which occurs due to low manufacturing standards will bar the organization
from achieving its goal of customer satisfaction.
Current information management strategies and practices
The strategies adopted by various organizations in different parts of the world include;

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Plans to acquire new information management resources
Goals for the future
Current organizational status
Concrete steps to achieve those goals
Policies and processes for integrating with business departments
Assigning responsibility for reporting and implementing each (Kshetri, 2018).
The information, management practices adopted by the organization include;
Risk mitigation
Extensive departmental communication
Provision of strong leadership
Delivery of visible and tangible benefits (Wiener, Mähring, Remus & Saunders, 2016)
Information management framework of Woolworths New Zealand Company
The current information framework of Woolworths New Zealand Company assists in
keeping the organization n information management in sync, guide the company on its process,
and assist it in preparation for the future. The information management strategies and practices
adopted by Woolworths New Zealand Group includes; Provision of capable leaders who handle
matters relating to ensuring that the various departments follow the set information management
strategies in the organization (Mäntymäki& Riemer, 2016). Besides, the organization ensures it
has clear plans for the future as a strategy to ensure the organization's information is conserved
and managed properly. Plans also offer the organization with an alternative measure of dealing
with any need that may arise in the future. Lastly, the company has adopted extensive
departmental communication; this strategy ensures effective information management and
dissemination across all its departments (Wu, Straub & Liang, 2015).

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How Woolworths New Zealand Group could achieve sustainable competitive advantage
Woolworths New Zealand Group could make a sustainable competitive advantage by
implementing the following measures;
Developing a new pricing and range strategy which would ensure it offers the customers
irresistible deals hence providing effective competition. Creating new stores and refurbishments
which would involve rebalancing capital expenditure between existing and new stores.
Online pricing of commodities should be adopted, which should be in line with the in-store
pricing. Besides strategic collection, the delivery of commodities should be adopted to improve
the customer's experience (Cerchione & Esposito, 2017).
Delivering new goods and ensuring better customer experience. The strategy will ensure
the organization captures a new group of customers hence expanding its market.
In the case of marketing, the organization needs to use the power of social media to reach as
many customers as it can. Some of the social mead platforms that I would recommend the
organization includes Facebook, Instagram, Youtube, telegram, twitter, WeChat, among others.
Some of these social media contribute so much to the development of an organization. it depends
on how the organization is active on social media that determines how many online customers
the company would have. For Woolworths New Zealand Group to achieve a competitive
advantage in its operation, it should make sure that it invests so much on social media as a way
of marketing its products. It should be keen on monitoring how the other competitive companies
deal with online companies to pick and improve from there. It calls for self-determination that
the company would be suppressed and win the market competition. It would be required to focus
on reviews and comments of the customers on its social media platform and also from other
competitor organizations. This would give the organization an idea of what its customers disclike

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for improvement. On the other hand, it would be an added advantage for the follow-up
comments of the customers regarding what they have done best. This should be one of the
motivations of the organization to maximize to make sure that they offer the best of what
customers like.
Recommendation
After the critical review of the information and business strategies of Woolworths New
Zealand Group, there are many existing gaps which the organization management should fill to
meet the organization's goals. The organization should develop short term and middle term goals
as they will be useful in helping the company achieving these goals (Nicał&Wodyński, 2016).
Besides, the management should ensure there are specific individuals in the business who will
oversee the implementation of the developed information management strategies as well as the
business strategies. Establishing such a role will help in ensuring that all the activities of the
business are closely monitored if they work in achieving these set strategies.
Conclusions
According to the report, we can conclude that Woolworths New Zealand Group has been
able to establish its business activities extensively. Having made these tremendous achievements,
the organization needs to establish an effective information management strategy as well as
business strategies to ensure growth. Besides, long term organizational goals are vital in every
business since they keep the business focused on innovation. For effective performance, the
information strategies need to be aligned with the business goals. All gaps existing in the
organization relating to the current organizational state should be filled since they can bar the
organization from achieving its set targets. Lastly, the adoption of the developed

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recommendations will assist the organization in making a long-term sustainable competitive
advantage.
The report has focused on the distinctive business procedures embraced by Woolworths
New Zealand Group. The report has completed an important data foundation on the different
data and business systems existing in various organizations. The data and business
methodologies of Woolworths New Zealand Group have been discussed and how they could be
applied to accomplish maintainable development. Moreover, the report has reflected on data
Management procedures which give a lot of records that help the association in adjusting itself to
the set data. Subsequently, this helps in accomplishing the necessity of a knowledge
administration structure of the organization. It has been discovered in the report that an insight
into the board methodology focuses majorly on the organization arrangement to data
organization to meet future association needs and modification prerequisites. The strategy sets
out an arrangement that guarantees the improvement of the organization. This arrangement traces
the office's target in accomplishing its data the board practices and gives the activities to
accomplish its goals under the unique circumstance and standards laid out in the organization
content administration system. The business system can be characterized as the given game-plan
or choices which offer help to the business visionaries and association in accomplishing the set
business targets.
The organization needs to invest more on modern technology to make its activities easy
and well achieved. I would recommend the organization to make sure of the social media for the
marketing strategy of its products. Having an idea of the power of social media, I believe the
organization will make more progress in terms of marketing and suppressing its competitors'
marketing-wise. It would be an added advantage for the organization to come up with a well-

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advanced website that would enable it to reach out to many customers and have a live support
team that would be available 24/7 to deal with the available and incoming customers online. This
has worked for so many organizations across the world and I believe Woolworths New Zealand
Group is one of the big organizations it would be important to be updated in terms of the
technology.

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References
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