Investigating Employee Job Satisfaction Research Issues at Woolworths

This report analyzes the research issues surrounding employee job satisfaction within Woolworths Australia, focusing on the impact of recent job cuts. The report identifies a problem of low job satisfaction and job security among employees, stemming from management decisions and revenue issues. By applying Maslow's hierarchy of needs, the analysis highlights the importance of job security as a key factor in employee motivation. The report suggests recommendations, including reducing expenses to protect existing employees, and better revenue management to ensure job security. Ultimately, the study concludes that Woolworths needs to prioritize employee needs to improve overall organizational health and employee motivation. Desklib provides access to similar reports and solved assignments for students.

Running head: RESEARCH ISSUES OF WOOLWORTHS
RESEARCH ISSUES OF WOOLWORTHS
Name of the student
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Author Note

1RESEARCH ISSUES OF WOOLWORTHS
Introduction
The aim of the report is to present the issues arising out of the organizational analysis
of Woolworths and suggesting recommendations based on the analysis of the same. The
essay is divided into five distinct parts, while the first part deals with the introduction of the
problem and the discussion of the problem. The next part of the analysis highlights the issue
of significance of the in terms of the organization in particular and the issues in general. The
next part discusses the issue of the research question and the proposed solution while the last
part of the analysis is the recommended oath of achieving the solution.
Woolworths is one of the major Australian company which has second largest
revenue in the Australian market. It was founded by the end of 1924 by Percy Christmas and
groups (Woolworths.com.au, 2019). It is headquartered in Australia and it also has large
number of outlets Australia as well as overseas. However, the aim of the report is to analyse
the present issue this company is facing in the market. It has been found out that the
employees of the organization have extremely low amount of job satisfaction due to the
higher number of job cuts in the recent past. The problem associated with the company is the
higher job cuts and low job security. The recent information discusses the issue of this job
cuts and hoe it id leading to the lower satisfaction of the customers and the affected image of
the company is the market. At the end of 2016, the company has announced closing of 30
stores in the Australian market due to the issue with the management of revenues (Kuvaas et
al., 2017). It is further argued that the total number of employees with job cuts have not given
opportunities or replacement in terms of their lost jobs (Lazaroiu,2015). This hassled to the
problem of higher dissatisfaction with the company both internally and externally (Mortimer,
2017). Considering the issues of higher job dissatisfaction and less job security, it is
imperative to propose the research question in order to propose the study for further research.

2RESEARCH ISSUES OF WOOLWORTHS
The research problem identified here poses the question of job satisfaction of the employees
of the company.
RQ1. What are the reasons behind the lower job satisfaction of the employees of Woolworths
With the special focus on the underlying reasons for the higher number of job cuts in the
recent parts with the case study of Woolworths Australia?
According to the Maslow’s theory of hierarchy of needs, this problem could be
addressed in a holistic manner. For example, it is important to consider the fact that there are
certain parameters of human motivation within the context of an organization (Healy, 2016).
It is the complex process of multiple factors like the physiological needs, the safety needs, the
financial needs. Among the factors affecting the motivation of employees, it has been
observed that the safety needs in terms of higher job security is one of the key factors of
motivation of the employees of an organization (Healy, 2016). Hence it can be argued taking
into consideration of Maslow’s theory that the relation between employee motivation and
higher job cuts are crucial in the context of the organizational framework. Hence further
study would be conducted considering the factors responsible for higher job cuts in the
company by applying the theory of Maslow to highlight the relation between the two in the
organizational set-up (Healy, 2016).
The last part of the analysis deals with the formulation of the recommendations of
targeting the issue successfully within the context of the organization. Some of the possible
recommendations are:
The solution could be suggested as follows:
It is important to consider the fact that number of employees in an organization is one
of the crucial factors for their sustenance (Mortimer, 2017). Hence it is significant to reduce
the total number of people recruited so that the existing number of employees could be

3RESEARCH ISSUES OF WOOLWORTHS
protected from the job security. It can be achieved by decreasing the overall expenses of thee
organization since it is important to consider that the interest of the employees is protected.
Employees are the asset of the organization and it is crucial to protect their interest at every
situation (Bradler et al., 2016). This also helps the organization to achieve higher employee
motivation within the organization. Hence it is suggested that Woolworths should be focusing
in the reduction of extra expenses to protect the interest of the employee. It has been observed
that the higher number of job cuts in the company is due to the large number of employees
and it becomes difficult at times to maintain the large number of employees with smaller
revenues. Hence it is important for them to consider the revenue is managed within the given
limit (Aguenza et al., 2018). It is important to consider that the revenue management of the
company is one of the factors of the company to succeed, in case of Woolworths, it has been
observed that profit of the company reduced drastically from the last few years which is one
of the reasons for the higher number of jobs cut (Parkinson etal.,2018) Hence it is to be
suggested that better management plan for the revenues of the company is the stepping stone
of successful protection of the interests of the employees. This will also help the employees
have higher job security.
Conclusion
The report analysed the issue of higher job cuts within the context of Woolworth
based in Australia. It has observed that the company had been suffering from internal and
external issues which were responsible for the higher job cuts and lower employee motivation
within it. This paper highlighted the issue through the application of one of the theories of
motivation and it has been suggested that the company is required to consider some of the
factors inside the functioning in order to cater to the needs of the employees.

4RESEARCH ISSUES OF WOOLWORTHS
References
Bolton, S. (2015). Woolworths workers back at work. Green Left Weekly, (1065), 3.
Healy, K. (2016). A Theory of Human Motivation by Abraham H. Maslow (1942). The
British Journal of Psychiatry, 208(4), 313-313.
Kuvaas, B., Buch, R., Weibel, A., Dysvik, A., & Nerstad, C. G. (2017). Do intrinsic and
extrinsic motivation relate differently to employee outcomes?. Journal of Economic
Psychology, 61, 244-258.
Lazaroiu, G. (2015). Employee motivation and job performance. Linguistic and
Philosophical Investigations, 14, 97.
Mortimer, G. (2017). Why Australian supermarkets continue to look to the UK for
leadership. The Conversation, (20).
Parkinson, M. M. (2018). Case Study 4: Woolworths Group plc. In Corporate Governance in
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Aguenza, B. B., & Som, A. P. M. (2018). Motivational factors of employee retention and
engagement in organizations. IJAME.
Bradler, C., Dur, R., Neckermann, S., & Non, A. (2016). Employee recognition and
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