Woolworths Operational Plan: A Comprehensive Analysis Report

This report provides a comprehensive analysis of an operational plan, focusing on Woolworths. It begins with an introduction to operational planning, exploring various models and methods, the role of an operational plan in achieving objectives, and budgeting processes. The report delves into approaches for developing Key Performance Indicators (KPIs) to meet objectives, considering legislative and regulatory contexts, and relevant organizational policies. A SWOT analysis is conducted, followed by an assessment of the business plan's viability. The report then covers the development of a business name, mission, vision, and value statements, along with an organizational chart. It details a management plan for a functional unit, identifying Key Result Areas (KRAs) and developing operational procedures to achieve them. Resource requirements, strategies for obtaining additional resources, and milestones in plan implementation are discussed. The report includes a checklist for monitoring the plan's effectiveness, features of effective monitoring, a list of contingency plans, and a plan to protect intellectual property. Finally, it reflects on the role of nurses in addressing health needs of Aboriginal and Torres Strait Islander people in a culturally safe way.

Manage Operational
Plan

Table of Contents
INTRODUCTION...........................................................................................................................1
Models and methods of operational plan................................................................................1
Role of an operational plan in achieving objectives...............................................................1
One budgeting process used by the company.........................................................................1
Approaches to develop key performance indicators to meet objectives................................1
Legislative and regulatory context relevant to operational plan............................................1
Organization’s policies and procedures which relate to the operational plan........................2
SWOT analysis.......................................................................................................................2
Viability of business plan.......................................................................................................2
Business name for “Go” business...........................................................................................2
Development of mission statement........................................................................................3
Vision statement and value statement....................................................................................3
Development of organizational chart.....................................................................................3
Management plan of one functional unit................................................................................3
Key result areas for the unit....................................................................................................3
Development of operational procedure to achieve KRA.......................................................4
Requirement of resources to implement operational plan......................................................4
Resources which will be required by the company................................................................4
Strategies to obtain additional resources................................................................................4
Milestone in the implementation of the plan..........................................................................5
Checklist for monitoring effectiveness of Operational Plan..................................................5
Features of an effective monitoring........................................................................................6
List of contingency plan.........................................................................................................6
Plan to protect intellectual property.......................................................................................6
STEP 5.............................................................................................................................................6
Reflection on role of nurses in addressing health needs of Aboriginal and Torres Strait
Islander people in culturally safe way....................................................................................6
Conclusion.......................................................................................................................................6
REFERENCES................................................................................................................................2

INTRODUCTION
For managing operational plan, it is important for an organization to develop and effective
operational plan (Maheshwari and et.al., 2019). It plays an important role which allows company
in accomplish goals by making employees aware as what they are asked to do exactly.
Models and methods of operational plan
For developing an operational plan, company have to follow several functions and analyse
business environment. Some strategic based model include; SWOT, establishment of vision,
mission, values, Stakeholder analysis, budget, monitoring (Nakamura, 2019).
Role of an operational plan in achieving objectives
Operational plan refers a highly detailed plan which shows manager that how their team
will perform and contribute in accomplishment of goals. It also give a clear picture to workers as
what they have to do which improves their productivity.
One budgeting process used by the company
For making a budget annually, it sets goals; identify its income and expenses, needs and
wants than design of their budget, than put plan into actions and then look forward.
Approaches to develop key performance indicators to meet objectives
There is a 4 step approach to develop a key performance indicator such as: determining
strategic objectives as why it is important and required to use this tool, defining success,
deciding on measurement and writing smart key performance indicators.
Legislative and regulatory context relevant to operational plan
There is a requirement of regulations and legislation which may include: emergencies,
health and safety tools and standards, the environment, privacy, operation processes, emergency
procedures and management procedures.
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Organization’s policies and procedures which relate to the operational plan
In the context of operational plan, Woolworth has several policies related to employee relation
management, operational related policies, safety management policies and customers relation
management policies (Dye and Borden, 2018).
SWOT analysis
It is one of the main model of analysing internal environmental factors or own capabilities and
weaknesses which are:
Strengths
 One of the main strength of this company is it is a market leadership.
 It has capabilities of managing perceptions.
 It has effective customers’ relation and customers tracing policies.
Weaknesses
 It has poor and confusing positioning.
It focuses on only emerging markets (Gunjal, 2017)
Opportunities
 It can take opportunity of increasing customers’ experience.
 Market expansion in other opportunity.
Threats
 Continuous changing needs of customers.
 Intense competition in existing players is the main threat.
Viability of business plan
Viability refers an ability of getting successful, in the context of business and operational
plan, it can be said that Woolworth has an effective business plan because it will make an
effective use of supply chain and customers’ relation strategy. By analysing all factors, making
sub contracts with suppliers, improving relation with customers it can make its business viable.
Business name for “Go” business
It is state that the business or operational plan of this company get selected and approved
by its employees so, it requires having an effective name. Woolworth wants to offer puffed
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snacks which people can have in their busy schedule while walking and working. So, the name
of business will be Snakes and delight.
Development of mission statement
Mission of this business will be to provide the best product in value, quality for customers.
Development of mission is one of the main thing which acts as a guideline (Conforti and et.al.,
2016).
Vision statement and value statement
Vision of this business is to add quality to life in every products and services which it sells
in order to increase experience of customers. To become the world’s most responsible retailer.
Values statement shows the way in which it performs functions. Values of this business show
that it is customers obsessed, responsible and collaborative.
Development of organizational chart
Organizational chart also plays an important role as it shows the flow of work as how each
operations of the company will be performed. In the context of Woolworth and the nature of
business, it can be said that flat hierarchical organizational which will be headed by board of
director (Rumble, 2019).
Management plan of one functional unit
Management plan of an organization refers the way as how it is run. It allows manager of an
organization to formalize management structure as well as operations. It also includes the main
goal and objective of an organization. For the unit of store management, it will develop a
management plan. One of the main problem of store management unit is company does not have
skilled workers and it wants to increase internal functionality for remaining competitive
For solving this problem, as per the management plan it will employ both digital and face to face
learning methods. It will allow it to increase capability (Suseno, Sarno and Sunaryono, 2016).
Key result areas for the unit
It refers an area for which company is completely responsible pr an activity which is in
control of the company and they can do whatever they want. I the context of above discussed
store management area, it is identified that by analysing the main problem, company employ
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digital and face to face learning methods. It helped this company out in accomplishing its main
goal of enhancing internal functionality.
Development of operational procedure to achieve KRA
Development of operational procedure for accomplishing all goals of a specific unit or key result
area. There is an importance for the company having a clear and specific key result area. For
developing operational procedure, it is important for manager of an organization to follow all
steps such as: conveying messages and way of performing activities with team members of the
unit, defining the job profile as what work will be completed by each of the team member. It is
also important for the company to make sure that whether their key result area fits in position of
members or the situation or not (Brewster and Söderström, 2017). Than finally by creating smart
key result areas or operational procedures, company can achieve their KRA for their employees,
department and organization.
Requirement of resources to implement operational plan
For making and developing operational plan, Woolworths Ltd requires an effective human
resources, techniques, stationery, financial resources, management committee. Human resource
is required to help company in accomplishing their goals by performing day to day operations.
Stationery will required for completing paper and other works for making budget. Management
committee also plays an important role in managing all processes and plans of the company
related to operational plan.
Resources which will be required by the company
In the context of resources which company does not have currently but will require in the
future is human resources. It is stated that this company has an effective financial and physical
resources which include; telephone equipment, technology, stationery items and computers.
Heating, lighting and for other labour cost it has strong financial resources. It lacks in skilld
technical workforce. For improving efficiency of internal functionality it will require effective
and skilled workers who can help it out in accomplishing its goals.
Strategies to obtain additional resources
It is stated that this company does not have an effective human resources or skilled
workforce. For solving this problem and obtaining such resources, it will make an effective
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recruitment and selection strategy. Firstly, it will analyse effectives of both internal and external
recruitment. As per the external recruitment it can make an effective use of advertisement in
newspaper and digital advertising. By giving advertise in newspaper with appropriate job role
and required skills, it can get trained and skilled employees for developing operational plan.
Milestone in the implementation of the plan
There are several factors or milestones which can help in successfully implementation of
the operational plan such as:
Financial factors: A strong finance and stability helped this company in developing
operational plan in an effective manner. It is one of the main factors which needs to be
considered. It also helps an organization in setting profit margin on which sales and revenue
depend.
Operational factors: An effective management of operations by allocating works among
employees also helped this company out in implementing operational plan in an efficient
manner. In this context, it can be said that establishment of guidelines and deciding that who will
be responsible for each of the task and milestone, company can improve effectiveness and
implementation of the plan.
Checklist for monitoring effectiveness of Operational Plan
It is important for the company to measure and identify effectiveness of performance of
employees, budget effectiveness and process in order to know whether their planning is on the
right track or not. There are several key indicators by which company can measure effectiveness
of its performance, progress and budget such as:
Progress: In the context of progress, it can be said that company can make an effective use of
low level of key performance indicator model which is mainly being used for analysing as well
as knowing progress efficiency of different departments such as HR, marketing etc. One of the
main aim of using key performance indicators is to identify that if all functions are going in a
right track or there is requirement of making some changes (Gaur, Pandey and Goyal, 2016).
Performance: For measuring effectiveness of performance of employees and all team
Members Company can make an effective use of key performance indicators. This model is
mainly developed for identifying effectiveness of performance. High level of KPIs are being
used to measure effectiveness of overall performance of an organization. On the other hand, low
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level of KPIs are being used for focusing and measuring effectiveness of process of some
functions such as sale, marketing, Hr etc.
Features of an effective monitoring
Monitoring plays an important role as it allows companies to identify their actual position
in the market. After making plan, it is important for companies to know as where they are. Their
planning is effective and can help them out in accomplishing their pre-determined goals or will
fail. So, for knowing their position and effectiveness, monitoring plays an important role. By
monitoring performance and effectiveness of all departmental progress, company can make
changes in their own other strategies accordingly and can take advantages of external
opportunities.
List of contingency plan
There are some examples of contingency plan such as: talent, markets, environment, partners,
disasters, infrastructures. All these factors play an important role in accomplishing goals of an
organization. All these factors help company either directly or indirectly and make them able to
improve their performance as well as productivity (Toussaint and et.al., 2017).
Plan to protect intellectual property
For protecting intellectual property it is important to make an effective planning such as:
 Not to file patents.
 Separating items.
 Make an open source.
 Avoiding joint ownership.
 Getting exact match domain
 Safeguarding with strong access control
 Getting strong non-disclosure agreements.
Usage of operational plan
There are several reasons for which Woolworths and other retailers use operational plan.
One of the main reasons and usage of operational plan is to provide a clear direction to workers
as what they to do. To make company able to identify their own strengths and weaknesses and
implementing strategies effectively (Long, Sun and Shi, 2017).
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5 key performance indicators related to industry
There are several performance indicators which are being used for measuring effectiveness of
performance of different units such as:
 Inventory turnover indicators.
 Gross margin return on investment.
 Customers’ satisfaction indicators.
 Sales per employee indicators
 Customers’ retention indicators.
Guidelines which needs to be remembered while making a contingency plan
There are some steps of making a contingency plan successful which includes:
Programme management is one of the main step, planning, implementation, testing, programme
involvement and then exercising.
Detrimental impact on time if its is not handled correctly
Poor time management can create several problems as it can become the reason of poor
performance, productivity, missing deadlines of submitting projects, failure of meeting
expectations.
Consultancy to obtain approval for an operational plan
It is important to have approval for operational plan in order to make its successful. It is
stated that In Woolworths, development for an operational plan is being done by senior staff
members and approved by management committee.
Aspects involved in recruiting new staff
There are some steps need to be followed for recruiting skilled workforce such as:
 Writing job advertisement
 Streamlined process
 Employer branding
 Analyses the best way of interview
 Making an offer
 Sending all paperwork’s.
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Triple bottom line reporting
A triple line bottom reporting refers a framework which recommends to organizations that they
need to focus on environmental and social concerns as like they focus on making profits (Munjal,
Malarvizhi and Sharma, 2019).
Elements involved in monitoring and reviewing operational performance
Monitoring is one of the best way of measuring performance and effectiveness of progress
towards goals of an organization. It has features of analysing problems which allows company to
take appropriate actions to keep operations on target.
Conclusion
From the above study it has been summarized that an effective operational plan played a
vital role as it allows company to manage all their performance and accomplish goals.
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