MBA503 Operations Management: Woolworths Analysis and Recommendations

This presentation analyzes the operations management of Woolworths, a company founded in 1924. The analysis covers Woolworths' mission, products, and services, including packaged foods and home shopping. The operations strategy emphasizes quality, waste reduction, and both internal and external factors. It also examines decision-making processes, innovation, and corporate social responsibility. The presentation further discusses product and service design, challenges in the product mix, and process design. It includes an overview of the value chain, planning and control mechanisms, and quality management practices, such as lean six sigma and just-in-time inventory. The study also addresses the need for improvements, such as digital transformation and developing organizational goals, alongside references to relevant research and publications.