Work Based Experience at The Landmark London Hotel

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Work Based Experience
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Table of Contents
Introduction......................................................................................................................................3
LO1 Be able to negotiate industry experience.................................................................................4
1.1 Research and evaluate suitable organizations that could provide industry experience.........4
1.2 Negotiate with work and academic supervisors a proposal for the work experience............6
1.3 Recognise the business constraints on the work experience offered.....................................8
LO2 Understand the specific requirements of the placement..........................................................9
2.1 Agree and prioritize the tasks and responsibilities involved in the work experience............9
2.2 Produce a plan for the work experience...............................................................................10
2.3 Analyse the benefits of the proposed activities to the business and the learner..................11
LO3 Be able to undertake work experience as identified..............................................................12
3.1 Fulfil specified requirements of placement conforming to all related codes of practice.....12
3.2 Produce systematic records of work undertaken..................................................................13
3.3 Revise the initial plan as required........................................................................................14
3.4 Make suggestions for improvement and review these with the appropriate supervisor......15
LO4 Be able to monitor and evaluate own performance and learning..........................................16
4.1 Monitor progress against original proposal.........................................................................16
4.2 Evaluate the quality of own performance............................................................................17
4.3 Analyse the learning which has taken place during the work experience using suitable
reflections...................................................................................................................................19
4.4 Make recommendations on how the experience could have been enhanced.......................20
Conclusion.....................................................................................................................................21
References......................................................................................................................................22
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Introduction
Work Based experience offers a piece of practical knowledge and also delivers a personal as well
as professional expansion to the candidate for his career growth. Personnel work experience in
the industry plays an important role in determining practiced working performance. It is effective
in analyzing the performance as well as the working process of an employee. This assignment is
deliberated in order to create a work based learning process in The Landmark London Hotel
where considerations are accomplished regarding the development that offers the career
opportunity, workplace experience as an intern in the hotel, the different regulatory requirements
to be followed are also deliberated and must be followed by an intern. Some recommendations
are also designed to make improved experiences for an intern. It is an opportunity for a candidate
to get supervised by a manager and with his help and support maximum benefits could be made.
This assignment revolves around The Landmark London Hotel which is one of the most iconic
hotels in the UK. It was established in 1899 and comprises an illustrious history. It is a five-star
hotel situated in the heart of London i.e. Marylebone and encompasses a stunning crystal roofed
8-floor atrium with gigantic palm trees. (Skipper, 2016).
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LO1 Be able to negotiate industry experience
1.1 Research and evaluate suitable organizations that could provide industry experience.
The three organizations such as The Landmark London, AND Digital and Toyota GB are
evaluated that provides an industrial experience. The evaluation of the organization encompasses
Learning opportunities, Remuneration, and skills required in an organization with the pros and
cons of working in that organization.
Company
Name
Remuneration Learning
Opportunities
Skills Required Benefits Cons
The
Landmark
London
£6.25-£8.21/
hour
The landmark
London
facilitates a lot
of opportunities
to all
departments
during the
training period.
This is a great
place to meet a
variety of
individuals and
can help in
enhancing
communication
skills. (ihw,
2019).
Organizational
ability,
Teamwork,
good
communication
skills,
influencing
capabilities,
ready to learn
new things.
A lot of
training
events,
management
is quite good,
Bonuses, Free
Lunches,
productive
and fun
workplace.
Long job
hours,
sometimes
not get
paid for
extra work,
low salary.
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Toyota
(GB)
£7.70 - £8.21/
hour
Expanded place
of work
Chances to
work for an
organization
that offers real-
world
perceptions of
the automotive
world.
Opportunities
for enhancing
the logic of
teamwork as
well as a team
strength.
Communication
skills are
needed
The optimistic
sense in
teamwork
A craving to
learn and grow
Transportation
facilities are
available.
An individual
can learn both
management
as well as
technical
skills.
Free lunches.
Good
teamwork
Job is
insecure
Long
working
hours.
Working
weekends
AND
Digital
Will be
specified at
the time of
the interview.
It provides a
wide range of
career
opportunities in
the field of
digital
marketing.
Marketing
skills, basic
technical skills,
excellent
communication
skills.
Great culture
Friendly staff
(Glassdoor,
2019).
Long
working
hours
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1.2 Negotiate with work and academic supervisors a proposal for the work experience.
An opening is found in “The landmark London”. The vacancy was announced on its website.
Now a proposal for the work experience is explained as an intern at The Landmark London.
JOB DESCRIPTION
JOB TITLE: HR Intern
REPORTING OFFICER: HR Manager
DIVISION: Human Resource Department in The Landmark London.
DATE: May 2019
PAY: £100 - £150 per day
Proposal: this proposal is made on an individual who wants to get an internship at The Landmark
London. This proposal outlining the contributions to get a job. Academic supervision and work
will also be discussed in this proposal.
1. Formulating a cover letter: it is an initial step to direct an individual’s interest to the hotel
industry to which he is applied.
2. Build a stout resume: resume should be according to the company and job description and
should match the learning outcomes to the recruiting process. The resume should be completely
relevant to the company requirement.
3. A finished commitment should not be prepared at an instant.
4. Always prepare yourself for applying for more than one position.
5. Flexibility for job responsibility should be maintained.
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Academic supervisors will also assist in improving various skills that play an important role in
getting an internship in The Landmark London. (Gehrels, 2017). The skills include:
1. Self-learning: the self-learning skills will help in recognizing an individual area that
needs to be improved and also improves capabilities in various areas.
2. Time management: how to set work priorities and also manage tasks. As these skills play
an important role to work in a given organization.
3. Analytical Skills: these skills will help in analyzing both the positive and negative phases
of every circumstance and decisions should be made accordingly.
4. Monthly target tasks: the task must be achieved on a monthly basis like performance
evaluation.
5. Daily tasks: tasks are written off as on a daily basis such as supervising employee work,
offering services to guests.
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1.3 Recognise the business constraints on the work experience offered.
With a new job as well as the new workplace, an individual always needs to overcome some
challenges depending on the job role also the environment of the working, one can struggle to
acquire a newly routine. A business constraint is limiting factors comprising a direct influence on
an individual's work capability and alters its performance in an industry. Therefore work-based
experience can help in minimizing the business constraints. (Hsieh, 2016).
Client Satisfaction: improper training of an employee will not only influence their performance
level but also have a straight impact on the entire organization productivity. Just like if an
employee cannot recognize and fulfill the needs of the customer then eventually it outcomes in
client dissatisfaction.
Training and Development of an employee: always training should be provided to a new
employee. Proper training and development process allures in accomplishing the assigned task
effectively. There an improper training and development of a new employee are considered as a
business constraint.
Limited staff in an organization: limited staffing in The Landmark London is considered as a
business constraint as this eventually influence the performance. During peak periods, due to
workload most of the employee leaves their jobs, that influence the performance of The
Landmark London as well as market reputation. (Ahmad, 2015).
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LO2 Understand the specific requirements of the placement
2.1 Agree and prioritize the tasks and responsibilities involved in the work experience
According to Jackson, (2017), To perform a given task within in given time and also to enhance
the performance of an organization it is significant for an individual to prioritize the given tasks.
This feature helps an individual to deliver the best outputs without crossing deadlines. As an HR
intern, an individual role is to learn to recruit as well as picking the best candidates comprising
the best skill as well as knowledge and expertise employees for all specific fields. To acquire the
best candidates, a deep examination of the resumes of each and every candidate also shortlisting
them without considering any perception on the basis of race, sex, disability, etc. Excellent
communication, as well as knowledge expertise, plays a significant role to communicate with the
candidates as well as an employee. After recruitment, the nominated candidates are informed
about their roles and responsibilities inside the organizations. The training and development
process is held for new candidates.
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2.2 Produce a plan for the work experience
To build work experience and also to ensure the organizational development of an employee
with an appropriate time frame, the given plan would help an individual in this:
Scheduling of tasks: it is an initial stage of scheduling to help a manager in arranging the tasks
that would help in acquiring the targets within the given time period. Therefore, charts can be
organized for weekly activities while the checklist can be generated for daily activities.
Input from the administrators: in this phase, the manager takes input from the administrator on
the planned activities. Constructive as well as destructive feedbacks are acquired by the manager
for this feature. Lookouts of supervisors. In view of the destructive feedback, the manager can
encourage himself to work hard and in the upcoming time to accomplish positive remarks.
Therefore, modifications in work schedules can be made after accessing the opinion of
administrators. Also, distributions of different actions are described by administrators as per
daily, weekly as well as the monthly base.
Proposed dates for reviewing: helps the supervisors in look over the work schedule so the critical
analysis of the number of tasks can be done. It is also helpful in recognizing the deadlines or
best-performed activities in due date. So the supervisor can analyze existing gaps and skills.
(Hopp, 2018).
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2.3 Analyse the benefits of the proposed activities to the business and the learner
It is significant to evaluate the anticipated activities considered in the work-based experience
scheme that would profit an organization in provisional employment. The proposed activities
comprise various benefits to The Landmark London as well as a trainee.
The organizational benefits include:
Defining budget saving method: considering task scheduling, managers direct efforts in order
to find the number of activities that will assist in deducing various methods to save the cost as
well as time. Activities can be scheduled with the assistance of cost-saving methods.
Maximizing productivity: an individual's work base experience will help The Landmark
London in several ways. It will encourage an employee to perform beyond its perspective so it
will outcome in enhancing the productivity of the hotel. (Salvioni, 2016).
A benefit to trainee includes:
Realizing the importance of Teamwork: to ensure the execution of scheduled activities, it is
significant for organization personnel to properly coordinate, and plan. This will helps in
realizing the significance of the team as well as teamwork.
Developing a professional attitude: working with a 5-star hotel will provide a trainee with a
professional attitude.
Leadership qualities: management, as well as leadership qualities, are improved and learning
attitude is developed during training and development.
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LO3 Be able to undertake work experience as identified
3.1 Fulfil specified requirements of placement conforming to all related codes of practice
Just like a job placement an internship placement also requires to be followed by some code of
practice. In the Landmark London hotel, there is a number code of practices that needs to get
followed. Major governing requirements are as follows:
Payment: The Landmark London hotel offers the incentives to the interns which were more than
enough also it could differ based on the situation. The major skill is associated with mutual
transportation as well as food services.
Working hours: It is a very essential aspect. The internship consisting of 8 hours and also
interns were allowable to work more than that period. In the time-related traits, the training
period could be canceled. Reliability and time management is the foremost foundation of The
Landmark London Hotel and also inherited at the classified level and the same rules are essential
to be followed.
Maintaining confidentiality: As a placed employee as well as an expert, a candidate
encompasses the right to access to various confidential information of numerous employees
comprising the internal staff such as bank particulars, business details. So The Landmark London
ensures to make the candidate to sign a confidential report of privacy which provides an order
that no information's of an organization should converse outdoor.
Providing equal opportunity: The Landmark London Hotel doesn't differentiate between
personal and delivers opportunities to all regardless of religion, race, caste, creed, etc. Equal
prospects to every intern and also there is no perception within the hotel. Therefore these are
some codes of practice to be followed strictly. (Choy & Wärvik, 2019).
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