Digital Disruption Analysis: A Work Centered Approach to JBS Case

This case study report employs Work Centered Analysis (WCA) to evaluate the impact of digital disruption on JBS Australia, a major meatpacking company. It examines the company's operations before and after the introduction of digital technologies, focusing on customers, products, and business processes. The analysis identifies problems arising from digital disruption, such as initial high implementation costs without immediate turnover increases. The report recommends hiring skilled personnel, enabling continuous infrastructure updates, and ensuring proper system maintenance. An implementation plan is provided, emphasizing a step-wise approach to address these recommendations. The conclusion suggests that while digital disruption may not directly increase turnover, improved system management efficiency can indirectly contribute to the company's financial performance. Desklib provides more solved assignments and past papers for students.

Running Head: WORK CENTERED ANALYSIS
Work Centered Analysis
Name of the Student
Name of the University
Authors Note

1WORK CENTERED ANALYSIS
Table of Contents
List of abbreviation and assumptions made.....................................................................................2
Introduction......................................................................................................................................2
Case study........................................................................................................................................3
WCA before the introduction of the digital disruption....................................................................4
 Customer...............................................................................................................................4
 Products................................................................................................................................5
 Business process...................................................................................................................5
After implementing the digital disruption.......................................................................................6
Customers....................................................................................................................................6
Products.......................................................................................................................................6
Business process..........................................................................................................................6
Problem Identification.....................................................................................................................7
Recommendation.............................................................................................................................7
Implementing the plans for recommendations................................................................................8
Conclusion.......................................................................................................................................9
Reference.......................................................................................................................................10

2WORK CENTERED ANALYSIS
List of abbreviation and assumptions made
Abbreviations that are used in the process of performing the report
 WCA- Work Centered Analysis
Assumptions made in the process of performing the report
 Digital disruption is the changes that are brought in the process of introducing the digital
technology to the company where the usage of the digital technology was not t its peak.
 The various affects and the methodology of functioning of the business organization
before the introduction of the digital disruption
 The various affects and the methodology of functioning of the business organization after
the introduction of the digital disruption
 The recommendations to overcome the threats in the business process of the JBS
Australia will be helpful for the company
Introduction
Work entered Analysis acts as the methodology that ensures the evaluation of the
terminology that includes the tacking of the business organization development of the Company
with respect to the internal changes that the company undergoes. The WCA provides specialized
analysis of the business infrastructural changes possessed by the company due to the introduction
of the digital disruption. In case of introduction of the digital disruption that is introduced in the
infrastructure of the system brings in a lot of changes both before and after the infrastructural
changes. The methodology the work centered analysis provides the analysis that helps in

3WORK CENTERED ANALYSIS
facilitating the proceeding or the business performance and provides knowledge regarding the
complexities that are present in the interior of the project on which the company is working.
This report will discuss about the problems that are faced due to the introduction of the
digital disruption in the business infrastructure of the business organization. This report will also
discuss about the goals that are to be set due to the inclusion of the digital disruption in the
business infrastructure. This report will further provide recommendations for the company to use
the digital disruption efficiently. A plan based on the implementation of the is also provided in
the report.
Case study
JBS Australia is the largest meat packer company that exports meat from Australia and
the marketing of the products that are exported by them is also performed by them. Digital
disruption brings in a lot of changes and tries infrastructural configuration of the infrastructure of
the company. JBS Australia suffers a lot due to the implementation of the digital disruption in
the infrastructure of the business. The digital disruption has brought in a lot of issues that are
new for the company to deal with. Despite the problems that the company faces due to the
introduction of the digital disruption, the company enjoys many benefits due to the development
in the company infrastructure that is brought in by the digital disruption.
WCA before the introduction of the digital disruption
The JBS Australia was suffering from huge losses as the digital disruption was not put into
use initially. This reduces the loss and increase the turnover of the company to a positive node
(Naikar, 2016). The major issues that JBS Australia was faxing issues related to the organizing

4WORK CENTERED ANALYSIS
their infrastructure of the business. The efficiency was also a concern for the business
organization as the efficiency of the brand was decreasing in terms of the performance of the
company. the elements of the WCA are as follows: -
 Customer
Customers acts as the staple client for the business institution f the organization. The
customers can be broadly classified in 2 broad categories they are namely: -
1. Internal customers
The internal customers consists of the clients which are necessary for the processing of the
business methodologies of the JBS Australia. Employees, managers, suppliers and other
stakeholders present in the serving side of the business is termed as the Internal customers.
2. External customers
The external customers consists of the clients that finds their purpose in the burying of the
products that the company manufactures in the processing of the business methodologies. The
buyers of the product are termed as the external customers of the company. The main deficiency
that prevailed in the company was that the external customers were not being able to buy the
products from the JBS Australia is the cost incurred is the production methodology was very
high before the digital disruption.
 Products
The second and the most important element of the WCA framework is the product that is
being produced by the JBS Australia. The products of the JBS Australia is made from the raw
materials as the products that the organization provides is the by-products of the animals

5WORK CENTERED ANALYSIS
extensively focusing on the meat of the animals and packaging the same for the purpose of
export (Miletzki and Broten, 2017). The customer satisfaction was at stake for the organization.
The raw materials that were used in the business organization was very expensive until the usage
of the digital disruption in the framework.
 Business process
The business process consists of the methodologies that are incurred the processing if the
business association. Starting from the gathering of the animals to processing the animals in
order to make them edible. The processes that are conducted must be carried out in an organized
way for the successful completing of the project (Gilbert, 2015). It was being unable for the JBS
Australia for organizing the methodologies of the business processing until the introduction of
the digital disruption.
The major parts of the business process are as follows: -
1. Participants
The participants are the clients of the business who buy the products from the JBS Australia.
Without this clients the turnover of the business will fall.
2. Information
Information part of the process includes the billing of the products during the exporting of
the products that are packaged by the JBS Australia (Dermine, 2017). Until the inclusion of the
digital disruption the methodology was being difficult for the company.
3. Technology

6WORK CENTERED ANALYSIS
The technology that are being used in the process of exporting the products are one of the
most important features of the organization. Until the inclusion of the digital disruption
upgrading the technology was being difficult for the company.
After implementing the digital disruption
Customers
After the implementation of the digital disruption, it got easier for the JBS Australia to
maintain both the internal and the external customers efficiently.
Products
Despite the affect that the price of the raw materials did not decrease due to the
introduction of the digital disruption but the efficiency in management of the product streaming
has brought in the positive affect in the processing of the company and the efficiency of the
company has increased due the fact of better management (Ternes, Peterlin and Reinardy, 2017).
Business process
The most affected element of the WCA due to the introduction of the digital disruption is the
Business process as the streamlining of the business process was enjoyed by the management of
JBS Australia after the introduction of digital disruption in the business.
1. Participants
Due to the fact that during the introduction of the digital disruption there was no change in
the raw material prices hence there was not much change in the customer processing.
2. Information

7WORK CENTERED ANALYSIS
Gathering of information was easier after the introduction of the digital disruption in
infrastructure of the business as the communication among the employees using the digital
platform is easier than that of the manual infrastructure (Esmaeili, Ali Cheraghi and Salsali,
2014).
3. Technology
JBS Australia seemed content after intrusion of the digital disruption as this technology
helped them to update the infrastructure o the organization at a constant rate. This up gradation
of the technology enables the company to deal with the complexities (Endsley, 2016).
Problem Identification
The major problem that is incurred in the processing of the digital disruption is that the
installation of the digital disruption will cost JBS Australia a huge amount but the turnover of the
company will not increase, as the clients are not concerned with the methodologies used in the
processing but the products.
Recommendation
The recommendations that JBS Australia requires for the efficient functioning of the digital
disruption are as follows: -
1. Hiring educated people with proper knowledge in the operating of the digital disruption
methodologies. The employees that should be hired must be skilled and efficiently
trained in the organization.
2. Enabling the updates in the infrastructure of the digital disruption is a major concern for
using the digital platform.

8WORK CENTERED ANALYSIS
3. Maintenance of the infrastructure is also necessary for the efficient usage of the system.
These recommendations might acts helpful for the usage of the processing of the digital
disruption in the organization.
Implementing the plans for recommendations
The implementation of the recommendations must be performed step wise starting with
the hiring of the skilled employees. Training the employees to increase the efficiency must be
deployed for increasing the efficiency. The employees enables the feature of updating the digital
disruption and the trained employees maintains the infrastructure efficiently.
Figure: Implementation of Digital Disruption
(drawn by author)
Conclusion
Therefore, from the above discussion it can be concluded that the installation of the
digital disruption acts beneficial to the organization in aspect of the managing of the
Hiring skilled
employees and
training them
Enable updating of the
infrastructure
Proper maintenance
of the infrastructure

9WORK CENTERED ANALYSIS
departmental issues but the turnover of the company but the increase in the efficiency in
managing the system might act helpful in increasing the turnover of the company in an indirect
way. This enables the fact that the digital disruptions are indirectly portioned to the turnover
incurred in the processing of the business.

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Reference
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Dermine, J., 2017. Digital Disruption and Bank Lending. European Economy, (2), pp.63-76.
Endsley, M.R., 2016. Designing for situation awareness: An approach to user-centered design.
CRC press.
Esmaeili, M., Ali Cheraghi, M. and Salsali, M., 2014. Barriers to Patient‐Centered Care: A
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Gilbert, R.J., 2015. E-books: A tale of digital disruption. Journal of Economic
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Miletzki, J. and Broten, N., 2017. Development as freedom. Macat Library.
Naikar, N., 2016. Work domain analysis: Concepts, guidelines, and cases. CRC Press.
Ryan, L., 2016. Digital disruption in the NFP sector. Company Director, 32(3), p.14.
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Turner, F.J., 2017. Social work treatment: Interlocking theoretical approaches. Oxford University
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Wikström, P. and DeFillippi, R. eds., 2016. Business Innovation and Disruption in the Music
Industry. Edward Elgar Publishing.

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