BSS028 Leadership and Management Report: Employee Development

This report analyzes a case study involving "A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products", focusing on leadership and management within the context of employee development. It begins with an introduction defining leadership and management, and then presents the case study scenario. The report then examines the skills necessary for effective management, the importance of managing and developing workers, and problems arising from weak management. It identifies issues within the company, such as unethical practices and misconduct. The report explores various leadership theories, including Taylor's scientific management principles and the Hersey-Blanchard Model. It also examines organizational and individual employee development needs, emphasizing the importance of employee-employer relations and the provision of opportunities for growth. The report concludes by summarizing the key findings and insights from the analysis of the case study.

Leadership and
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
SCENARIO.....................................................................................................................................3
Understand the skills which are mandatory for manager to handle their workplace properly....3
Discuss the importance of effectively managing and developing workers and the problems that
emerged due to weak management skill......................................................................................4
Analysis and recognize issues prevailing in the company...........................................................4
Explain distinguish theories applied in an organization..............................................................5
Examine several organizational and individual employee development need............................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Leadership and management refers to getting people to believe in the vision that I have
assess that for the organization and to work on achieving all the goals and objectives whereas
management is more about administration and making sure about all activities that are going on
in an organization. There are a number of different roles which are fulfilled by leadership and
management in an organization. A leader is responsible to bring in change, motivate others in
organization and explain them what is to be done and how can they do it. Whereas managers
have the power over their subordinates and they are more authoritarian leadership style while
telling people what to do. In the following report a case study is taken into consideration named a
day in the life of Alexander: driving in the fast lane at Landon care products. The description on
various theories regarding leadership and management is made in the report specifically. And
identification of training and development of workforce in the organization is described and
effective role of managers and leaders in training and developing staff is discussed. The report
also effectively discusses ways in which employ knowledge and development can be done in
organization (Cherry and Jacob, 2016).
SCENARIO
The following case study describes about Alexander who is a product manager at Landon
care products.Alexander is a new product manager who is responsible to drive talent and
attractive management and the style of its leadership is intolerant to employees. In some
backdrop of 360° performance review process is also creating issues in organization. Sander is
working in toiletries division of Landon care products. He is also leading the launch of an
European skincare product into United States market which is requiring multinational product
development team. The case study also describes work experience, educational experience of the
product manager along with which an organizational chart explains hierarchy of power and
position in the organization.
Understand the skills which are mandatory for manager to handle their workplace properly.
In business organization, the manager plays a very important role that help in
accomplishing goal of organization. It is necessary for manager to have a capability to make
appropriate plan in order to resolve problems which occurs within business organization in order
to execute different work in an appropriate manner for achieving favorable results in future

period of time. There are various kinds of skills which is needed by manager of chosen
organization that is going to be mentioned below:
Decision making skill: there are various kinds of situation in which it is necessary for
manager to have a necessary skill that help in achieving goal in timely manner. In context of
chosen organization, there is various numbers of customers who want superior quality product
and services and some time they return that product so it is necessary or important for manager
to take appropriate decisions in order to resolve the problem of client during particular phase of
time period.
Motivating the management team of chosen organization focuses on satisfying the
demand of its user in order to motivate its subordinate. It will assist subordinate to effectively
deal with its user and offer effective services during particular phase of time period.
Learning it is important for management team of chosen organization to make
appropriate plans in an appropriate way to satisfy its user. They are needed to handle how user
performs different work in order to perform different function in an appropriate way. There are
various skills which is needed by the management team of selected organization in order to
manage different work in an appropriate manner and achieve the goal in timely manner
(Hallinger, 2020).
Discuss the importance of effectively managing and developing workers and the problems that
emerged due to weak management skill.
It is significant for organization to handle subordinate in appropriate manner that help in
achieving favorable outcomes in emerging global environment which help in achieve goal and
they are required to adopt the strategy in which manager is capable to perform different work
according to the situation and condition. The organization focuses on motivating its subordinate
by providing various kinds of benefits such as appraisal, bonus, and promotion as well as many
more. The external atmosphere is changing day by day. Therefore, it is necessary for selected
organization to set particular Benchmarks that help in achieving competitive edge over rivalries
at Marketplace. There are various kinds of issues which are given that are related to poor
administration skill that is going to be mentioned below:

Less productivity the company do not able to meet needs and wants of its user within a
given time period then it imposes negative impact on operations and functions of organization.
The Primal reason for decreasing in productivity level is the poor administration therefore it is
necessary for organization to focuses on productivity level that help in achieving goal as well as
objective in timely manner.
Les revenue generation it is necessary to manage different work in an appropriate
manner. Therefore a lack of administration skill increases the revenue during particular phase of
time period. Therefore, it is necessary for management team to make appropriate management
for increasing revenue in future period of time.
Market value decreases due to lack of Administration, the expectation level of customer
is not fulfilled, and it is the only reason in which the customer as teaching their preference to
other companies that offer similar kind of services.
Analysis and recognize issues prevailing in the company.
In present condition, the chosen organization providing kind of services around the
world. They are capable to offer various kinds of services around the globe and there are various
problems which are facing by them during particular phase of time period. Therefore, it is
necessary to maintain healthy relation with foreign government, but the Landon care products is
unable to maintain or manage appropriate relationships with its user during particular phase of
time period. The organization charged higher prices from its customer because of supply as well
as demand it is the only reason in which the country such as France Italy and many more in
which the organization do not maintain superior relation with individual person of company. The
organization focuses on various strategies which is determined as a unrealistic and it is necessary
for organization to charge effective price from its user in order to make appropriate relation
during particular phase of time (Hassi, 2019).
Unethical administration: unethical practices are the other issues which are faced by
organization during particular phase of time period. Therefore, the organization focuses on
performing their work according to the need of its user in order to satisfy them. Therefore the
company focuses on satisfying the need and want of customer to achieve goal and objective in
timely manner. It helps in increasing profitability level in future period of time. Hence, due to an
ethical management is a problem is occur within business organization in order to provide

services that help in earning more and more profit and provides superior services or facility to its
customers during particular phase of time period.
Misconduct there are various issue which is related to misconduct imposes a negative
impact on the mindset of its user. There are various cases in which the company misconduct in
negative manner that ruin the brand image or reputation of company in front of customer at
Marketplace. Therefore, the organization focuses on various kind of penalties charge on
subordinate in order to perform this kind of activity that ruin the brand image of company in
front of customer at Marketplace.
Explain distinguish theories applied in an organization
There are a number of different theories which can be employed on a company like
Landon products care. Some of these theories are mentioned below:
Taylor 1911: The following theory was introduced by Frederick Taylor which was based
upon four major principles of scientific management. These four major principles are as
mentioned below:
Science not rule of thumb: In the following principle it has been effectively explain that
employer and employee in an organization are required to work in similar form of style (Willis,
Clarke and O'Connor, 2017). It is necessary that they should be creative and bringing out new
ideas in their work in order to make sure that the task is completed and limited amount of time.
When taking product manager of Landon products care into consideration it is beneficial
principle which will help in satisfying all the needs and wants of the customers of company and
effectively helping them in their business.
Harmony not disorder: The following principle is explaining the most suitable form of
working in an organization and how governing every employee of the organization successfully.
It is one of the major way which helps in solving the disputes and conflicts within an
organization between employer and employees. The following organization can also achieve
good results in the future period of time using this principle of harmony and not a disorder.
Cooperation, Not Individualism: it is necessary that everyone in organization is
effectively working towards a specific goal that is to be achieved in a stipulated period of time. If

the product manager at Landon products care wants to make sure that they are achieving all the
required goals and objectives they require to take help of this principle of Taylor.
Development of each and every person: The following principle of Taylor explains the
importance of training and development in an organization. It is an effective method that could
be applied by the product manager on the given organization which will effectively help to build
the required skills in the employees of the organization for their personal and professional
growth along with the growth of company.
Hersey- Blanchard Model: the following model was developed in 1969 known as the
life cycle theory in leadership. There were four different styles explained in this theory that is
mentioned below:
Delegating Style: This was the style in leadership under which the leaders were
delegating the responsibilities and powers to their subordinated effectively. It is necessary that
these responsibilities are provided to employees in Landon product care.
Participating Style: It is necessary for organizations to make effective use of this style
of leadership in order to make sure that all the employees in the organization are effectively
engaged in their work.
Selling Style: It is the duty of a senior employee in the organization to make sure that the
leaders are persuasive enough to influence the human resource at the organization.
Telling Style: The product manager at Landon product care is responsible to make sure
that they communicates information regarding achieving goals to the subordinates effectively
along with the time that is required to achieve those goals (Renz, 2016).
Examine several organizational and individual employee development need.
If organization wants to make survival at market place they are needed to maintain
appropriate relation with employees as well as employer. Therefore, they both are capable to
improve themselves in order to achieve competitive edge over rivalries at Marketplace. Hence,
the organization provides opportunity or appropriate services to its user during particular phase
of time period. It helps in increasing profitability level in future period of time (Murray, 2017).

CONCLUSION
From the given report, it has been analyzed that Leadership and management refers to
getting people to believe in the vision that I have assess that for the organization and to work on
achieving all the goals and objectives whereas management is more about administration and
making sure about all activities that are going on in an organization. There are a number of
different roles which are fulfilled by leadership and management in an organization. A leader is
responsible to bring in change, motivate others in organization and explain them what is to be
done and how can they do it. Whereas managers have the power over their subordinates and they
are more authoritarian leadership style while telling people what to do. And identification of
training and development of workforce in the organization is described and effective role of
managers and leaders in training and developing staff is discussed. The report also effectively
discusses ways in which employ knowledge and development can be done in better way.

REFERENCES
Books and Journals
Cherry, B. and Jacob, S.R., 2016. Contemporary nursing: Issues, trends, & management.
Elsevier Health Sciences.
Hallinger, P., 2020. Science mapping the knowledge base on educational leadership and
management from the emerging regions of Asia, Africa and Latin America, 1965–
2018. Educational Management Administration & Leadership, 48(2), pp.209-230.
Hassi, A., 2019. Empowering leadership and management innovation in the hospitality industry
context. International Journal of Contemporary Hospitality Management.
Murray, E., 2017. Nursing leadership and management: for patient safety and quality care. FA
Davis.
Renz, D.O., 2016. The Jossey-Bass handbook of nonprofit leadership and management. John
Wiley & Sons.
Willis, S., Clarke, S. and O'Connor, E., 2017. Contextualizing leadership: Transformational
leadership and Management‐By‐Exception‐Active in safety‐critical contexts. Journal of
Occupational and Organizational Psychology, 90(3), pp.281-305.