A Report on Monitoring and Evaluating Workforce Planning at JKL

This report provides a comprehensive analysis of workforce planning at JKL, a simulated business. The study begins with a review of the JKL business model, followed by an examination of workforce trends, including employee turnover and satisfaction levels. An external environment review is also conducted. A significant portion of the report focuses on a survey designed to gauge the organizational climate, including questions about employee satisfaction, growth opportunities, and workplace interactions. The survey results are then used to identify key issues and inform recommendations for improving workforce planning. The report also reviews and revises objectives and strategies based on the findings, considering internal and external workforce trends, and suggests strategies to address challenges such as employee resistance to change and high turnover rates, including communication, benefits, and recognition programs. The conclusion emphasizes the importance of assessing internal and external factors, adhering to legal regulations, and adapting to changing workforce trends. The report includes references to relevant academic sources.

Monitor and evaluate workforce planning

Contents
INTRODUCTION...........................................................................................................................1
1. Review the JKL simulated business........................................................................................1
2. Review workforce trends at JKL.............................................................................................1
3 . Review of external environment.............................................................................................1
4. Survey to gauge organisational climate...................................................................................2
5. Submission of survey to assessor............................................................................................4
6. Reviewing and revising of objectives and strategies...............................................................4
7. Internal external workforce trends...........................................................................................4
CONCLUSION................................................................................................................................5

INTRODUCTION
Within the organization, there are different type of issues that are faced within the firm, it
is important that proper focus is made so that all the employees put on their full efforts so that
the rate of performance can be improved . To conduct the research in effective manner, JKL is
taken in to consideration. They are planning to improve their performance level through skilled
workers.
1. Review the JKL simulated business
Main focus of the study is made to review, implement and develop workforce planning at
JKL. Employees are the face of organization as they have direct interaction with customers. They
are the one who present the products and services to customers. Improvement made in the part of
workforce will enable to raise the sales and profitability . There are many different type of issues
that are faced within the organization. In this context , it includes in effective working
environment. It is important for the business to make sure that they are able to perform their roles
in effective manner. Further, workers are provided with certain set of roles that has to be played
by them. From the findings, it can be stated that they are not able put on their full efforts for the
type of work that are provided to them.
2. Review workforce trends at JKL
In accordance with the information that is provided of the firm of workforce trends, it can
be stated that the rate of performance is low. There are many numbers of employees who leave
the firm. There are many types of reasons that are given by each of them. From the findings, it is
identified that, in sale force and customer service, majority of the people level the firm. Reasons
for leaving the firm includes lack of opportunity, lack of recognition, unhealthy work culture,
etc. This in simple words, it can be stated that workers are not satisfied with the type of roles and
responsibilities that are played by them. Sales force includes majority of people involved and
they are the one who have direct interaction with customers. It required understanding the
importance of taking up appropriate steps so that the rate of satisfaction from the side of
employees can be raised.
3 . Review of external environment
There are different type of departments that are formed so that they are able to work
towards attaining the goals and objectives in effective manner. From the findings made, it can be
stated that for senior manager, there are 4 of the employees determine, for branch manager, there
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are 6 sales force there are about 80, etc. The rate of people leave the firm is high and so they are
not able to perform with their full efficiency (Pritchard and PMP, 2014) It is important that all
the employees for each of the department decided have these total number of workers.
As per the type of government policies, it is important that firm deliver their employees
with healthy environment in which they are able to perform their set of roles in effective manner.
Further, both male and female workers should be treated equally and they should not be
discriminated and equal opportunities should be provided (Pritchard and PMP, 2014) All the
workers need to have proper understanding of the roles and responsibilities that has to be played
by them so that they are able to put on their efforts to support the firm to grow . There are many
set of considerations that has to be taken place in which all type of issues that are faced by the
employees should be considered by management so that employees are able to perform in
effective manner.
4. Survey to gauge organisational climate
In order to carry out the research in effective manner, questionnaire is formed. This is
formed so as to know the preference of employees and main cause due to which workers leave
the firm. In total there are about 140 employees working at JKL . For filling up the questionnaire
all the employees will be included. They will enable to come up with appropriate causes and to
know the working environment. Below given are the questions included in the questionnaire:
Name : ______
Age: ______
Gender: ______
1. How satisfied you are with the post that you work?
 Strongly satisfied
 Satisfied
 Neutral
 Dissatisfied
 Strong dissatisfied
2. Are you able to identify grow from the roles and responsibilities that are played by you?
 Yes
 No
 Not sure
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3. Is there proper interaction among co-workers?
 Yes
 No
4. What are the issues that you face in the organization?
 Lack of health working environment
 Lack of recognition
 Lack of better opportunities
 Lack of support from management
5. Are employees within the organization treated equally?
 Yes
 No
 Not sure
6. Are growth opportunities provided to employees as per their performance?
 Yes
 No
 Not sure
7. Do you feel motivated in performing the role and responsibilities?
 Yes
 No
 Not sure
8. Is there proper coordination among staff member within team?
 Yes
 No
 Not sure
With the help of data that will be gathered will enable to set out the issues that are faced
by each of the workers. Appropriate strategies can be formed with the help of which the
performance level can be improved and the rate of employee’s turnover can also be reduced.
Main aim of the firm to gain maximum profit (Freedland, and et. al., 2016) This can be done
when there are proper support from the side of employees. When all the problems that are faced
by them are considered, then it becomes favourable enough for the firm to achieve their goals
and objectives.
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5. Submission of survey to assessor
The information that are gathered will be provided to assessor. He/she will be responsible
to provide organizational climate data. It is important to make sure that appropriate steps are
taken so that they will be able understand the main issue that are faced by them (Stewart, 2013)
Accordingly steps can be taken with the help of which the goals and objectives can be attained.
6. Reviewing and revising of objectives and strategies.
Through proper assessment of task one and implementation of task two it has come
forward the employee are very resistant to the change. The company is suffering from high
employee turnover because of the lack of opportunity and unhealthy working environment to
overcome this issue the firm has adopted many strategies so that not only the needs of
organisation can be met but it also guarantees employee satisfaction. These strategies main
objective was to reduce the retention of employee and promote skilled labour so that capability
of overall firm can be enhanced (Shields and et. al., 2015) Communication, befits, recognition
are few strategies that firm has adopted. After reviewing the above question manger has decided
to pay attention toward the legal regulation that has been missing from previous strategy. It
necessary of firm to make sure that this legislature are adapted in the firm. In case this are not
implemented it may result in employee dissatisfaction along with legal hassle that firm has to go
through. Along with this motivation also seek the attention of manger to increase the motivation
of employee, motivational theories like Maslow and equity theory have been adopted in firm.
Firm has alos decided to provide their employees with proper training so that their skills and
capability can be enhanced.
7. Internal external workforce trends
There workforce trends are changing with time and it has it majors impact on the firm
and its objectivities. Flexibility and work life integration is one of that. Today work force want
some flexibility in the way they work and want proper integration of work and life. Another such
change is prioritizing in current trend the focus of firm from profitability is moving toward the
customer centric and employee centric. Firms are focusing on the satisfaction of customer for
their profitability and satisfaction of employee for their productivity. This have major impact on
the working of firm their whole focus has been shifted which has impacted the way firm work.
Recommendation
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To find stability in this changing market it’s necessary of firm to move with time. Firm
can provide their employee with flexibility by empowering them and letting them make
important decision this will not only make them satisfied but will also increase their loyalty
toward the firm. They can also provide them with proper training and reward so that they may
remain satisfied with the firm.
CONCLUSION
From above report it can conclude that it’s crucial to asses all the internal and external
factors that have its effect the objective of firm. Legal regulation are important to abide so that
company can stay away any legal hassle and their employee also remain satisfy. It necessary of
firm to study the changing trends in workforce so that they can adopt themselves according the
changing market.
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REFERENCES
Books and Journals
Coffee Jr, J. C., Sale, H. and Henderson, M. T., 2015. Securities regulation: Cases and materials.
De Bruecker, P. and et. al., 2015. Workforce planning incorporating skills: State of the
art. European Journal of Operational Research. 243(1). pp.1-16.
Freedland, M. and et. al., 2016. The contract of employment. Oxford University Press.
Lam, J., 2014. Enterprise risk management: from incentives to controls. John Wiley & Sons.
Pritchard, C. L. and PMP, P. R., 2014. Risk management: concepts and guidance. CRC Press.
Shields, J. and et. al., 2015. Managing Employee Performance & Reward: Concepts, Practices,
Strategies. Cambridge University Press.
Stewart, A., 2013. Stewart's guide to employment law (Vol. 3). Sydney: Federation Press.
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