USW Management Project: Workforce Planning at Pret A Manger, Hong Kong

This case study examines workforce planning and development at Pret A Manger in Hong Kong, focusing on its impact on organizational success and profitability. It identifies the problem statement related to hiring talented employees and addresses the need for effective strategies to forecast and meet future workforce demands. The research objectives include identifying aspects of workforce planning, determining its significance for productivity, analyzing its benefits for performance enhancement, and examining common challenges faced during workforce planning. The scope of the research covers improving recruitment processes, fulfilling future staffing requirements, and retaining skilled talent. The study highlights the significance of workforce planning in employee retention, business operations improvement, and succession planning, ultimately aiming to identify the impact of workforce planning on the organization's success rate. The structure of the project includes chapters covering the research background, literature review, methodology, data analysis, discussion, and findings.

USW Management
Project

Table of Contents
Chapter 1........................................................................................................................................3
Introduction and Background......................................................................................................3
The aims or purpose of your research.........................................................................................4
The problem statement..................................................................................................................4
Research objectives........................................................................................................................4
Research question..........................................................................................................................5
Scope of your research..................................................................................................................5
Significance of and justification for your research.....................................................................6
Overview of the structure of your project (briefly outline each chapter 1-6...........................6

Chapter 1
Title - Workforce Planning and Development For Organizational Success: A Case Study on Pret
A Manger In Hong Kong
Introduction and Background
Workforce planning is considered as the ongoing and most critical process through which
a corporation analyses their workforce and determines the activities it has to take to meet future
staffing requirements. These factors may influence whether future skill requirements are
addressed through recruitment, training, or outsourcing. Workforce planning is critical because it
encourages individuals, from management and staff, to think about the future, both for
themselves and for the company (Abas and et. al., 2018). It necessitates that managers and
supervisors plan ahead of time and examine all business possibilities. The goal of strategic
workforce planning is to continuously assess personnel and their performance, preventing the
company from being blindsided by their workforce's ever-changing requirements. Workforce
planning helpful to meet the potential employees related demand of the company for the future
purpose so that complete and appropriately improve their business operations in order to
maintain their long term sustainability rate. HR manager of the company is liable to use effective
work for planning process and also maintain proper coordination with the workforce planning
analyst so that manager can effectively integrate, trickle down the current situation of the
organisation and also maintain the report with the help of project QUESTs strategic and also
operational plans. The main concern of the research project is to highlight the significance of the
workforce planning and development about the Pret A Manager organisation which is considered
as the famous International sandwich store and also long franchise chain based on the London,
United Kingdom. This organisation established in the year 1983 and this organisation offering
their goods and services in various locations more than 317 in London. This report will discuss
about the importance of the workforce planning and also discuss it's benefits so that organisation
can effectively remove the obstacles during the workforce planning time. This report will
conduct small research to identify the effective outcomes.
The aims or purpose of your research
"To analyse the impact of workforce planning and development for the enhancement and also
profitability of the organisation” A case study of Pret A Manager in Hong Kong
The problem statement
In order to find out the appropriate solutions in the research, it is necessary for the researcher
to focus on the problem statement of specific topic and research area so that researcher can
effectively generalize those factors which can helpful to resolve the problems andframe the best
output of this current research. This research is all about to practice the workforce planning and
on the basis of this research, it is analysed that the Pret A Manager organisation is facing the

problem related with their workforce and also want to hire more talented and potential
employees so that they can helpful to improve the future situation of the organisation. In order to
identify the exact problem which is facing by the organisation , manager of the organisation is
looking forward to implement all the effective strategies and techniques so that manager can
effectively forecast and analyse the future requirements and then prepare a plan to meet the
future demand of the workforce at the current time period. In context of the problem which are
facing by the company , it is determined that workforce and another individuals of the company
need to maintain their performance and then try to give their best but due to lack of potential
workforce , it is critical to improve the situation of the organisation. With the help of this study,
company can appreciate focus on the workforce planning and development so that company can
appropriately maintain their performance level and meet the demand of the future with the help
of potential and best talent (Ebrahimpour and et. al., 2021).
Research objectives
 To identify the aspects of workforce planning for the success of the organisation.
 To determine the significance of workforce planning to improve the productivity and
efficiency level of the organisation.
 To analyse the benefits of the workforce planning in order enhance the performance level
of the organisation for future purpose.
 To examine the some of the common challenges which are facing by the organisation
during workforce planning.
Research question
 What is the aspect of workforce planning for the success of the organisation?
 What is the significance of workforce planning to improve the productivity and efficiency
level of the organisation?
 Which are the benefits of the workforce planning in order enhance the performance level
of the organisation for future purpose ?
 Which are the common challenges which are facing by the organisation during workforce
planning?
Scope of your research
The scope of this research is more because it is helpful to identify the current requirement
of the organisation so that manager of the firm can appropriately formulate their strategy in order
to evolve their recruitment process. The main motive of this study is to generalize the current
need of the organisation and then apply the applications of the workforce planning so that
manager can easily improve the effectiveness of their organisation. With the help of workforce
planning and development, company can fulfil the future staff requirement (Jnitova., Elsawah
and Ryan, 2017). Apart from this, company can take effectively human resource decision, reduce
the hiring cost, analyse the talent gap and retain skilled and talented workforce in their
organisation so that they can contribute for the future purpose. The scope of this study is also

wider because it can helpful to generalise the impact of the workforce planning and development
so that company can effectively meet the demand and fulfil the requirement of the organisation
for the future purpose (Wilkinson., Carryer and Budge, 2018).
Significance of and justification for your research
Workforce planning aids in the recruitment and retention of sufficient people with the
specific values, abilities, and experience to offer high-quality, person-centred care now and for
the future. With the increasing demands for senior social care services, it will be more crucial
than ever for enterprises to plan properly for future labour requirements. The significance of the
study is more because with the help of this research, company can improve their employee’s
retention and maintain the high potential workforce who is capable to meet the future
requirements of the company. Through proper practices of workforce planning, company can
appropriately improve their business operations in order to development of the employees and
also succession planning (Opalek. and Greenberg., 2017). As per the justification of this
research, it can be determined that small scale research will be conduct which can help to
generalise the impact of the all the effective terms of the workforce planning so that human
resource manager can focus on the strategic hiring process and then hire the best talent in their
organisation in order to full fill the demand of the future. The main purpose of this research is to
identify the impact of workforce planning and also development to maintain and also enhance
the success rate of the organisation. Workforce planning ties recruitment, employing, talent
management, and career planning together by defining needed capabilities, assisting recruiters in
recruiting and selecting with those talents, and assisting managers in creating additional growth
paths for their employees. With the help of this study, organisation can improve their succession
planning activities and also recruitment process so that manager can effectively full fill the future
demand of workforce in future (Thistlethwaite,, Dunston and Yassine,, 2019).
Overview of the structure of your project (briefly outline each chapter 1-6
Chapter 1
In this chapter is mainly concerned about the basic information about the research topic
and also helpful to understand the need of the research, significance of the research and also
determine the scope of the research. Introduction and background of the study is the main
targeted area of this research. The prime aim of this research is to identify the impact of the
workforce planning and also development so that organisation can appropriately maintain their
requirements of staff members for the future purpose. The primary responsibility of the
researcher is to focus on some specific strategies which can helpful to accomplish the aim and
objective of this research.
Chapter 2

This chapter is totally dedicated towards the previous knowledge and research study. With the
help of literature review, it will make more suitable for the researcher to enhance the deep
understanding about the research area that is workforce planning and development.
Chapter 3
This chapter is all about to discuss the research methodology of the study so that researcher can
effectively set the parameters of this current research and them properly follow research process
and generalise the tools and technologies which are going to use in this research.
Chapter 4
In this chapter, researcher needs to analyse the data with the help of specific statistical tools in
order to analyse the data and find out the appropriate findings and outcomes of the study.
Chapter 5
In this chapter, proper discussion of this research will be determined so that researcher can
maintain the applicability of the research.
Chapter 6
This last chapter is demonstrating the specific outcome of the research and discuss about what
researcher analyse and find out as a result.

References
Books and Journals
Abas, Z.A., Ramli, M.R., Desa, M.I., Saleh, N., Hanafiah, A.N., Aziz, N., Abidin, Z.Z.,
Shibghatullah, A.S., Rahman, A.F.N.A. and Musa, H., 2018. A supply model for nurse
workforce projection in Malaysia. Health care management science, 21(4), pp.573-586.
Ebrahimpour, S.M., Rahimnia, F., Pooya, A. and Pakdaman, M., 2021. Multi-level nursing
workforce planning considering talent management in healthcare with a dynamic
quantitative approach. Kybernetes.
Jnitova, V., Elsawah, S. and Ryan, M., 2017. Review of simulation models in military workforce
planning and management context. The Journal of DefenseModeling and Simulation,
14(4), pp.447-463.
Opalek, A. and Greenberg, J., 2017, November. The representation of agents as resources for the
purpose of professional regulation and global health workforce planning. In Research
Conference on Metadata and Semantics Research (pp. 103-111). Springer, Cham.
Thistlethwaite, J.E., Dunston, R. and Yassine, T., 2019. The times are changing: workforce
planning, new health-care models and the need for interprofessional education in
Australia. Journal of interprofessional care, 33(4), pp.361-368.
Wilkinson, J., Carryer, J. and Budge, C., 2018. Impact of postgraduate education on advanced
practice nurse activity–a national survey. International nursing review, 65(3), pp.417-
424.