CHCDIV001 Assessment One: Knowledge of Diverse People NMTAFE TAFE

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This document provides a comprehensive solution to Assessment One for the CHCDIV001 unit, focusing on working with diverse people. The assessment covers various aspects, including awareness of culture in the workplace, creating culturally safe work environments, developing cultural competence, understanding cultural diversity, and reflecting on personal cultural influences. It also addresses the impact of diversity in Australia, ethical and legal considerations related to discrimination, relevant legislation, and human rights. Specific questions explore topics such as personal behavior in the work environment, interpersonal behavior characteristics, actions to promote cultural safety and competence, definitions of diversity, and the influence of family and social groups on personal values and beliefs. The assessment also includes a case study on breaching legal and ethical procedures, requiring identification of relevant laws and policies, and potential actions. This resource is valuable for students studying professional development and seeking to enhance their understanding of diversity and inclusion in the workplace. Desklib offers a wide array of past papers and solved assignments for students.
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Assessment ONE
Qualification national code and title
Unit/s national code/s and title/s CHCDIV001 Work with Diverse People
ASSESSMENT ONE CHCDIV001 Assessment One: Knowledge
Due date:
Lecturer Name
Student Name
Student ID Number
Telephone Contact Number Email:
By completing and submitting this signed form to my lecturer, I am stating that:
a. The attached submission is completely my own work
b. I have correctly cited all sources of information used in this work (if required)
c. I have kept a copy of this assessment (where practicable)
d. I understand a copy of my assessment will be kept by the NMTAFE for their records
e. I understand my assessment may be selected for use in the NMTAFE’s validation and audit
process to ensure student assessment meets requirements
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Assessment Number & Title CHCDIV001 Assessment One: Knowledge
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Assessment ONE
Qualification national code and title
Unit/s national code/s and title/s CHCDIV001 Work with Diverse People
Assessment type ():
Questioning
Assessment Resources:
Blackboard Online Learning Portal https://blackboard.northmetrotafe.wa.edu.au
CHCDIV001 resources folder includes:
CHCDIV001 Resource Manual
CHCDIV001 Powerpoint Overview of key unit materials
Articles, PDF’s, written resources
You tube links
Powerpoints, handouts, weblinks and you tube video’s played in the classroom
North Metropolitan TAFE Library resources http://guides.dtwd.wa.gov.au/nmtafe-library
Google/internet search engines
North Metropolitan TAFE lecturers
Assessment Instructions:
This written assessment contains 17 questions that assess the students theoretical and
practical understanding of how to work respectfully with people from diverse social and
cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
The questions included in this assessment apply to all workers.
ASSESSMENT TASK
The student’s task is to response appropriately to each of the questions and all of their sub
parts.
NOTE: Responses should demonstrate the student’s understanding of the question.
If students use quotes or information from any sources (eg: the internet) they must
reference using APA formatting style
Assessment Instrument
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Assessment ONE
Qualification national code and title
Unit/s national code/s and title/s CHCDIV001 Work with Diverse People
Question 1: Awareness of culture in the workplace
When we enter the workplace we will often work beside people from cultures very different
to our own. Choose one (1) culture that you are not familiar with from the list provided by
the Office of Multicultural Interests below, and answer the following questions
Culture and religion information
sheets.https://www.omi.wa.gov.au/StatsInfoGuides/Pages/CultureReligionInformation.a
spx
Part A: What is the Cultural / Religious group you have selected
I have selected Hinduism as the religious group from the list provided.
Part B: What personal behaviour in the work environment is important to people in this
cultural group
For example: greetings, touch, how respect is demonstrated…
While greeting each other, hugging and kissing is not customary in opposite sex. A Hindu
“Namaskar”, by clasping the palms of both hands together and holding them vertically in
front of chest, and a handshake is acceptable. For showing respect “namaskar” is used as
well. There is no huge touch sensitivity but in temples, men and women sit separately
while attending prayers.
Part C: What interpersonal behaviour characteristics are important to know in the
workplace?
Forexample:Seating – who should sit next to who?
How are younger people expected to greet, speak to and treat their elders?
There is no such seating rule in the workplace but younger people are always expected to
greet first with the older people. Sometimes a standing obsession is much necessary while
treating elders respectfully.
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Assessment ONE
Qualification national code and title
Unit/s national code/s and title/s CHCDIV001 Work with Diverse People
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Assessment ONE
Qualification national code and title
Unit/s national code/s and title/s CHCDIV001 Work with Diverse People
Question 2: Culturally safe work environments
Q2.a Explain what the term cultural safety means in relation to your simulated workplace
__In my simulated workplace, some Hindu festivals are celebrated and there is no any
particular restriction regarding dress code but a formal attire is acceptable. Among most of
the Hindus, beef or beef products are restricted as they belief cow is sacred. So, avoiding
such food, while working with Hindus is a good choice.
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
_________________________________________________________________
Q2.b List three things you, personally, could do to contribute to a culturally safe workplace
1. Wearing correct attire as per the majority.
2. Greeting elders respectfully.
3. Avoiding foods which others do not accept.
Question 3: Cultural competence
Q3. List three (3) actions you could take to develop your culturally competence in your
workplace?
1. Valuing the diversity.
2. Acquiring cultural knowledge.
3. Conducting self-assessment.
Question 4: Cultural Diversity
There are many different definitions of cultural diversity.
Q4 a. Write down one (1) definition of diversity that relates to your simulated worplace
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Assessment ONE
Qualification national code and title
Unit/s national code/s and title/s CHCDIV001 Work with Diverse People
Cultural diversity means having various types of cultures in a same place. In our
workplace, different ethnic groups of different religions are present. All are working
together within same environment.
Q4 b. Explain what cultural diversity means to you - personally. Provide an example to
support your answer that clearly demonstrates your understanding of cultural diversity.
Question 5: Own culture and community attitudes from parents
Q5 a. Think about some of the values and beliefs that you have inherited from your family
and social groups e.g. language, religion, work ethic, demonstrating respect for others or
approach to touch. Use examples to describe the culture you were raised in?
I am from an Australian Christian family and my language is English. There is no sensitivity
regarding touch that I inherited from my family. I have learnt from my parents to hug or
handshake a person while greeting. My parents have taught me to give equal respect to all
the religions.
Q5 b.How do you think these cultural influences could impact on workplace colleaguesthat
come from totally different backgrounds to yours?
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According to me, cultural diversity means people from different cultures, different
religions and different languages are working together. Their way of greeting and
dressing differs a lot. For example, my workplace mainly consists of Hindu people
but I am from a different religion.
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Assessment ONE
Qualification national code and title
Unit/s national code/s and title/s CHCDIV001 Work with Diverse People
In my workplace, most of the colleagues are Hindu and their way of greeting people is a
little different than we do in our culture. They celebrate some different religious festivals
and they also maintain restrictions in some particular food. So, at the preliminary stage, all
these cultural influences could impact on my workplace as I am from a different
background.
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Assessment ONE
Qualification national code and title
Unit/s national code/s and title/s CHCDIV001 Work with Diverse People
Question 6: Features and impact of Diversity in Australia
Reflect upon each of the points below. Use your research skills to provide one (1) example
that demonstrates how cultural diversity has affected this aspect of workplaces in
theAustralia of today?
Political
Cultural diversity has brought benefits in the political aspect of the workplace. Due to the
presence of people of various cultures, global communication has become easier.
Australian society
The society of Australia has become a diverse community due to cultural diversity.
Multiculturalism is responsible for the development of the country.
Economic
Due to the presence of various cultures, global communication is possible and it increases
the opportunity of investment from other countries as well which is good for the
economy of Australia.
Culture
Cultural diversity has enriched the cultural value of Australia with its variety.
Question 7: Breaching legal and ethical procedures and the consequences
Helen is a support worker who is 6 months pregnant. She applies for a promotional opportunity as a
team leader. The selection panel choose a different candidate because they anticipate Helen will be
going on parental leave soon and when she returns to work is likely to want to do so part-time
anyway.
a) What ethical considerations have the panel failed to attend to?
According to the pregnancy discrimination act, if a pregnant woman goes on for leave her
job should be kept open during the period of her absence. The pane failed to maintain this
ethical consideration of not recruiting others in her position.
b) Identify the laws and/or policies the selection panel have breached? Name three.
1. Pregnancy discrimination law
2. Civil rights act
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Assessment ONE
Qualification national code and title
Unit/s national code/s and title/s CHCDIV001 Work with Diverse People
3. Family and Medical leave act
c) What action can Helen take regarding the panel’s decision?
Helen can take help from law on the basis of her civil rights and employment act.
Question 8: Legislation related to discrimination due to diversity
For each of the following Acts/Legislation listed below provide one (1) example of what this
Act requires you to do in the workplace you are studying to enter.
Age Discrimination Act
This act sets the rule to treat all the workers with equal respect irrespective of their
ages. Workers should work as per their skill but not as per their ages (Sargeant, 2016).
Disability Discrimination Act
This act states to provide equal opportunity to all the workers.
Racial Discrimination Act
This act requires me to work with all co-workers respectfully despite of being from
different races.
Sex Discrimination Act
This act sets rule of gender equality. All men and women workers should treated
equally.
Question 9: HUMAN RIGHTS
Q9 a.What major world event resulted in the Universal Declaration of Human Rights?
The Universal Declaration of Human Rights has inspired many other human rights and laws
all over the world. It provides the framework for developing many international laws
regarding human rights.
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Assessment ONE
Qualification national code and title
Unit/s national code/s and title/s CHCDIV001 Work with Diverse People
Q9 b.Clearly describe what the Universal Declaration of Human Rights recognises?
Universal Declaration of Human Rights recognizes food, clothing, housing, education,
healthcare and other social rights.
Q9 c. A human needs approach is about obtaining additional resources to do what?
Human needs approach is about obtaining additional resources to do long term physical
well-being with the consumption of basic requirements to live.
Q9 d. A human rights approach is about using community resources to do what?
Human right approach helps in developing and improving the human knowledge about their
basic rights in the society.
Q9 e. Go to one (1) of the links below and research patient/client’s rights. List six (6)
patient/client’s rights for the health service that you have chosen.
A list of patient’s rights in SCGH.
http://www.scgh.health.wa.gov.au/Patients_Visitors/pdf/HC30883_Patient_First_Book_
web.pdf
A list of client rights for Silver Chain.
https://www.silverchain.org.au/client-rights-and-responsibilities/
1. Client should have a right to access healthcare.
2. Clients must have right to have safe and high quality care from the healthcare
professionals.
3. Clients have rights to be treated respectfully by others.
4. Clients have rights to be included in important decision making process.
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Assessment ONE
Qualification national code and title
Unit/s national code/s and title/s CHCDIV001 Work with Diverse People
5. Clients have right to maintain privacy and confidentiality about their personal
information.
6. Clients have right to be informed about their treatment options and other
services.
Question 10: Workplace Rights and responsibilities
Q10 a. Name one (1) right and one (1) responsibility for each of the following groups .
Person Rights Responsibilities
Workers To have a safe and healthy
workplace
Reading and obeying all the rules and
regulations related to workplace
safety.
Employers To take step against illegal action of
employees.
To publish a document mentioning
legal norms.
Clients/
patients
Getting a best quality service Cooperating with the workers.
Q10 b. describe what actions must be taken if the right that you have named above is
infringed upon in the workplace?
Person Action if Rights are infringed upon
Workers They can lodge complaint to the higher authority.
Employers They can send legal notice describing suspend or even termination.
Clients/
patients
Complaining about the quality of service.
Question 11: Key areas of diversity
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Assessment ONE
Qualification national code and title
Unit/s national code/s and title/s CHCDIV001 Work with Diverse People
Complete the following table
Explain the meaning of the terms ‘Culture’
Diversity of culture means the existence of various cultures within a society.
Explain the meaning of the term ‘race’
Diversity in ace is the difference in the genetic or origin of people.
Explain the meaning of the term ‘ethnicity’
The term ethnicity explains the diversity in the characteristics of human body.
Describe the characteristics of ‘disability’
Disability in diversity is the variety of physical or mental impairment within a particular
social group.
Explain one (1) difference between religion and spirituality
Religion is worshipping or following any particular god or goddess but spirituality is
following a specific ideology or following owns heart.
Explain what gender identity means
Gender identity of a person is the internal sense of being male, female or combination of
both. It is basically defining the sex of a person at the time of birth.
Explain what the terms sexual orientation/identity refer to
Sexual orientation is the identity of a person that defines in which gender the person is
attracted to.
Explain what intersex means
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