Comprehensive Report on Working and Leading with People Principles

This report, focusing on 'Working and Leading with People,' delves into the critical aspects of recruitment, leadership, and team dynamics within an organizational context. It begins by outlining the process of preparing documentation for staff selection and recruitment, emphasizing the legal, regulatory, and ethical considerations that influence this process. The report then explores leadership, differentiating it from management and examining various leadership styles and their application in different situations. It also discusses effective methods for motivating staff to achieve organizational objectives. Furthermore, the report assesses the benefits of team working, addressing conflict resolution and team effectiveness. Finally, it analyzes the factors involved in planning, monitoring, and assessing work performance, including the assessment of individual development needs and the evaluation of the assessment process's success. The report provides insights into the key skills and attributes needed for effective leadership and the importance of ethical practices in recruitment and selection.

Working and leading with
people

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................4
1.1 Preparation of documentation to select and recruit a new member of staff..........................4
1.2 Impact of legal, regulatory and ethical considerations on the recruitment and selection
process.........................................................................................................................................5
1.3 Part in selection process........................................................................................................5
1.4 Evaluation of own contribution to the selection process......................................................6
TASK 2............................................................................................................................................7
2.1 Explanation of skills and attributes needed for leadership....................................................7
2.2 Difference between leadership and management..................................................................7
2.3 Comparison of leadership styles for various situations.........................................................8
2.4 Different ways to motivate staff to achieve objectives.........................................................9
TASK 3..........................................................................................................................................10
3.1 Assessment of benefits of team working for an organization.............................................10
3.2 How to deal with any conflict or difficult situations while working in a team as a leader.10
3.3 Review the effectiveness of the team..................................................................................11
TASK 4 .........................................................................................................................................11
4.1 Factors involved in planning the monitoring and assessment of work performance.........11
4.2 Plan and deliver the assessment of the development needs of individuals.........................12
4.3 Evaluate the success of the assessment process..................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................13

INTRODUCTION
Working and leading with people is the term which defines the selection or recruitment of
new employees in the organization and assign right person at a right job according to their skills
and knowledge. In fact every successful organization want to utilize all of their resources in
appropriate way by achieving their goals and objectives in a minimum time period. Apart from
this, this report is all about recruitment process with the help of various effective theories and
useful information (Bush, 2013). The main motive of the report is to help in selecting best
alternatives by conducting many more selection programmes. In other words working and
leading with people describes the overall scenario of the selecting appropriate persons or
individuals to perform some sort of activities and task according to their skills and talents. Last
but not the least an organization need to consider all the relevant facts and figures before
recruiting or selecting any individual.
TASK 1
1.1 Preparation of documentation to select and recruit a new member of staff
Mark Spencer is one of the famous multinational retail organization specialised in
manufacturing clothes and home products for domestic as well as foreign customers by adopting
various effective techniques and methods (Middlewood, 2013). Cited organization want to hire
ten more employees to perform specific activities according to their skills and knowledge. In fact
an organization need to follow the appropriate procedure and process to conduct a hiring
program for new joiner.
Recruitment and selection process goes through following steps:-
Arising of vacancies due to many reasons.
Conduct advertisement programmes to update the society about vacancies.
Selection of skilled and eligible candidate without discriminating on the bases of caste, religion,
colour, gender, age, race, sex etc.
Short list the deserving candidates who is eligible for the position by considering their
qualifications.
Conduct interview programmes and other testing techniques for selection procedure.
Select best alternatives with the help of interview programmes.

Handover the appointment letter to deserving candidates
Assign right person at a right job after induction program.
Apart from this, HR manager need to go through from all the above steps to avoid any
mistakes and errors or to conduct selection process free from any discrimination. In fact its not
easy to regulate and control overall recruitment process because it requires specialised person.
Job specification
1. Job details
Title of the job :- Human resource manager
Department – HR
2. Job Purpose
 Management of employees.
 Fill the vacant position of an enterprise by hiring eligible candidates.
 Enhancement of workers.
3. Responsibilities and duties
 Recruitment and selection.
 Conduct training and development programmes for improving the learning skills.
 Monitoring the performance of employees.
 Conduct appraisal sessions.
1.2 Impact of legal, regulatory and ethical considerations on recruitment and selection process
Recruitment and selection process also need to follow some legal rules and follow ethical
beliefs to establish their program free from any discrimination and partiality. HR manager of the
Mark Spencer must aware about all the rules and regulation amended by the advisory bodies or
central government (Chen, and et. al., 2014). In fact they need to follow these rules and
regulation while performing selection or recruiting process to minimize their upcoming risk.
Apart from this they need to consider various legal factors which affect the recruitment and
selection process because of their greater impact on it.
Various laws are amended by the higher authority or advisory bodies related to
recruitment process.

 One of the act is sex discriminatory act whose main motive is to recruit the candidate
without discriminating them on the bases of gender. It means this act ensure that if a
person is qualifies and eligible for a position either male or female must be appointed by
the company (Goffee, 2013).
 The other act is a equality regulation act and the main aim of this act is to establish a
equality in between every members working in a company. In fact this act influence the
cited organization in every manner and force them to follow the rules and norms of
equality by eradicating discrimination.
Legal and regulatory bodies have a greater impact on recruitment and selection process
because various norms, beliefs, rules and regulations are set by advisory bodies which must be
followed by HR manger of an organization. Therefore various questions are set by law and order
which consider as exempted or authority don't have right to ask. Thus these are expressed
below:-
 Question related with caste, religion, colour will not be ask.
 Personal queries are also avoided.
 Maintain equality at the time of selection process.
 Maintain dignity of every employees.
1.3 Part in selection process
Selection process is not an easy task as it requires a specialised, skilled and knowledgable
person to implement the overall selection programme. As a general manager of the multinational
enterprise named as Mark Spencer I have to manage all the task and activities which will going
to occur while conducting selection programme. Apart from this selection procedure requires a
useful data and information about candidates to select deserving candidates according to their
skilled and talent.
As a general manager of the cited organization I need to perform major roles and
responsibility in the selection process.
 Assign right person at a right job which means appropriate selection of interview panels.
 Implement or execute overall selection programme in effective and efficient manner.
 Create a environment free from discrimination
 Analyse or considers all the factors related to selection process.

Various other functions which was performed by general manger of the cited
organization are -
 Plan all the task and activities of a selection process.
 Organize it in a proper manner to avoid any mistakes and errors.
 Control extra wastage.
 Try to coordinate between all the employees working in the selection process for smooth
running of overall task and activities.
The main motive of the general manager is to control or regulate overall work to achieve
the objectives or target of conducting selection programme and the main motive is to select best
alternatives.
As a selector in hiring process of marks and Spencer I have to perform some specific roles which
are expressed as follows:-
1. Shortlist the resume of deserving candidates.
2. Interaction with individuals.
3. Monitoring the performance of every person who is taking part in a interview.
4. After that I have to make effective and corrective decision on the basis of talent of
candidates.
5. Selection of best alternative.
1.4 Evaluation of own contribution to the selection process
As a general manager of the multinational enterprise I have completed various
programmes in the selection process and perform many more roles and responsibility. In fact
selection process is not an easy process to handle or control as it requires appropriate or useful
knowledge and talent. As a manger I need to acquire useful information to implement or execute
effective plans to achieve the objectives or targets of the organization. The first and foremost role
of mine in a selection process is to prepare a documents to recruit new candidates which is a
blueprint of the upcoming employees in the organization.
All the managers are liable for every work occurring in the organization so as a manger I
need to keep on eye on overall performance of the selection process team. The main motive is to
assign all the task in a proper manner by adopting various effective techniques and methods.
Apart from this I need to coordinate all the activities and create a healthy and friendly
environment for proper working of a selection process team.

The most important and indispensable contribution of mine is to control all the other
function and as a manager my duty is to manage overall task occurring or going to happen in the
selection process. I have performed number of duties and responsibilities while selecting
appropriate or suitable individual to fill the vacant position of an enterprise. Apart from this I am
accountable for accomplishing number of obligation for enhancing my experience.
TASK 2
2.1 Explanation of skills and attributes needed for leadership
Leadership is a very indispensable role perform by the manager as it requires knowledge
and skill to handle and regulate a large organization or particular team by achieving their goals
and objectives. There are many more types of leadership is available which means every
department have their leaders who has the ability to regulate the activities of team by
maintaining equality in between all the members of the team. In fact its not easy to handle or
manage a team because it requires a experiences, talent or sense of humour to perform the role of
leaders (Jones, 2013).
Leaders has to face more and more difficult circumstances so they need to prepare for
every situation which means leaders must know how to cope up with worst condition. Apart
from this they have the ability to face upcoming risk and challenges which might be occur
anytime. Some of the compulsory skills and attributes of leadership are-
 They must know how to deal with difficult situations.
 Have the ability to resolve various other problems.
 Ready to face challenges and risk
 learn how to handle a team by creating a peaceful and cooperative environment.
Lastly, it is very essential for the organization to appoint leaders by analysing all the
factors and their talents or skills of managing various other activities in a proper manner
(Goleman, 2010).
Essential and indispensable skills which is required for good leaders is expressed below:-
 Honesty is mandatory for leaders while leading a team.
 Proper interaction is essential for understanding the opinions of employees and
motivating them to take part in decision making process.

2.2 Difference between leadership and management
Leadership and management both are very much different from each other due to their
roles and responsibility towards organization and recruitment or selection procedure. In fact both
the terms are different aspects according to their roles (Grint, 2011).
Here is a some indispensable difference in between leadership and management.
Leadership Management
Leadership is the term which shows the
positive quality of a person which means
handling or controlling of a particular team of
some individuals.
Whereas management is a term which shows
the overall management of organization to
work it in a effective and efficient manner.
Leaders have the people who work according
to them by following their path.
Whereas managers have people and candidates
of the organization who work for them.
The main job of the leaders is to motivate their
team members towards their goals and targets.
Whereas the main and foremost job of the
managers is to perform all the functions like
planning, organizing, staffing, controlling and
coordinating all the employees working in the
enterprise (Holt, 2011).
Leaders have a short term goals. Whereas managers have long term goals
because of their drastic role in the cited
organization.
Apart from this leadership and management plays their respective roles and duties
towards organization according to their skills and knowledge by acquiring more and more data
and information.
2.3 Comparison of leadership styles for various situations
Leadership styles are differentiate according to the various situations by dealing in
different-different way which means every leaders have their own way of dealing with various
circumstances (Heath, 2012).
Various leadership styles are:-

 Authoritarian leadership :- Leaders of this style are very strict and take decisions
without consulting with their subordinates. In fact all the decisions are taken by them
only and member of their team also works according to them.
Apart from this, this kind of leaders did not consult with their employees in every
situations and deal according to them only.
 Transactional leadership :- Transactional leaders are also little bit strict towards their
work and appreciate their subordinates on their achievement as well as punish them if
something wrong is done by them.
In additional leaders following the transactional styles are not very much stick towards
rules and regulations.
 Bureaucratic style :- This style of a leadership is depend upon the rules or regulation,
norms, policies and beliefs made by the higher authority. In fact the main motive of this
style is to run their activities and task according to the prescribe rules or policies.
So all the leadership styles have their own way of dealing with various situations because
all of the above are very much different from each other (Lev, 2013).
2.4 Different ways to motivate staff to achieve objectives
There are various ways to motivate the staffs of the cited organization to achieve their
particular goals and objectives. General manger of the organization need to adopt various
effective techniques and methods of motivating or encouraging their subordinates and staffs
towards their personal goals and objectives (Mayfield, 2014).
Some of the useful techniques of motivating are:-
 Conduct motivational programmes which may encourage the staffs towards their goals
and objectives.
 Provide flexible time or hours in which they can feel free and comfortable.
 Create a healthy and friendly environment.
 Appreciate the employees in case of any achievement and success.
 Maintain the equality in between all the staffs by eradicating discrimination.
 Rules and regulations are same for every staffs.
 Provides the opportunity or chance to the staffs to express their opinions and views.

 Equal contribution in a decision making process which means while taking any decision
regarding organization or employees then opinions of staffs is also very much
indispensable or mandatory.
Apart from this there are many other ways or tools are available in motivating the
employees towards their personal achievement by enhancing their overall personality and skills
with implementation of motivational programmes. Last but not the least these motivational
programmes plays a very eminent role in the growth of all the employees or staffs working in the
Mark Spencer (Mendenhall, 2012).
TASK 3
3.1 Assessment of benefits of team working for an organization
Team work act as a very much effective and beneficial tool for cited organization because
togetherness is a great power in achieving their target and goals. The most famous belief is that
working in a team is the appropriate way of sharing the skills and talents of team members. In
fact due to the team a cited organization may achieve their motive as soon as possible because of
the existence of cooperation between all the employees (Peterson, 2011). An organization gets
more and more benefits due to working in a team for example -
 Complete their target and objectives in a minimum period of time.
 Able to resolve all the issues or come to know about hidden problems existing in the
organization.
 Growth and development of all the members of a team.
 Cooperation between all the workers reduce the work loads .
 Enhance their inner quality and talent by performing their task in a team.
 Learn more and more new or innovative things.
 Sharing of different ideas and opinions by coming with creative thinking.
Apart from this Mark Spencer try to establish their goodwill across the globe by effective
working.
3.2 How to deal with any conflict or difficult situations while working in a team as a leader
It is not easy to perform the duty of a team leader because it requires a skill and talent of
performing the roles of team leaders. As a team leader they are liable for all the conflicts and
have the duty to resolve various issues by adopting various methods and techniques (Savikko,

and et. al., 2010). Leaders has to take various initiatives to solve the conflicts and to cope up with
various difficult situations.
Leaders plays a very eminent role in resolving the conflict and difficult situations for
example.
 Motivate their employees to face challenges and upcoming risk.
 Behave calmly in all the difficult situation.
 Ability to react in a appropriate manner to solve the problems.
 Implement various useful programmes.
 Try to establish a mutual understanding in between all the team members.
 Create a healthy and peaceful environment.
3.3 Review the effectiveness of the team
Effectiveness of the team shows the usefulness of organization working in a team to
achieve their objectives with the help of cooperative nature of the employees. Team plays a very
vital role in the enterprise because it act as a very effective tool for achieving objectives as soon
as possible in a minimum time period. Apart from this, team is very helpful in overcoming the
upcoming barriers which comes while performing a task and activities of the organization. Mark
and Spencer are very much worried about their reputation in the market so they need to establish
a friendly and co-operative environment of their business by creating a mutual understanding in
between all the team members (Vie, 2012).
In additional working in a team is very beneficial for the overall success of the
organization because due to the togetherness an individual can easily resolve their problems and
motivated towards their personal goals also.
TASK 4
4.1 Factors involved in planning the monitoring and assessment of work performance
Monitoring and assessment of work performance is the term which analyse the
performance of employees and overall organization to understand the roles of the individual
towards their goals (Whitney, 2010). In fact monitoring and assessment is the technique to get
aware about the effective performance of the employees and helps in describing the knowledge
and talent of the candidate towards goals. Various factors are available in planning the
monitoring and assessment of performance of the candidates for example-

 Strength and weakness of the individual whose performance is going to monitor.
 All the resources are also plays a very eminent role in the planning process.
 Internal and external factors.
 Organization environment.
 Feedback on regular basis.
Apart from this monitoring of work performance is very indispensable for employees to
improve their performance level and provide them appropriate knowledge and information to
update their skills. Mainly a cited organization need to adopt various techniques and methods of
measuring the performance of the employees to improve their learning skills with the help of
various improvement events. Last but not the least measurement of performance of the
employees consider all the relevant factors which comes under monitoring process of all the
candidates of the enterprises (Trosten‐Bloom, 2013).
4.2 Plan and deliver the assessment of the development needs of individuals
A proper planning is implemented by the organization in the development of individuals
needs by analysing their overall strength and weakness. At the same time appropriate plan is
framed by the cited organization to understand the development or growth of individual for
overall development of organization. Effective plan for the evaluation of growth of the
individual needs.
 Evaluation of the strength of the individual helps in identifying their capability of
working or performing a particular task and activities.
 In evaluation plan second thing is that to determine the objectives of the enterprise to
understand the ability of the individuals in completing particular task.
 Assess the weakness of the individual to overcome all the barriers coming in between
development of the individual in minimum time period.
 Arrange all the effective and useful resources which are essential in the improvements
of the individual.
At the end it is very indispensable to monitor all the resources and plans to execute it
properly by removing all the barriers coming while implementation programmes. Apart from this
assessment of growth of employees helpful in determining the inner quality and capability of
performing particular activities. In fact it is regarded as a mandatory part for overall upliftment
of a organization (Rader, 2010).