Workplace Assessment 1: Quality Improvement Plan (QIP) Evaluation
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Homework Assignment
AI Summary
This assignment provides a detailed response to a workplace assessment focused on quality improvement within an early childhood education context. The assessment addresses key aspects of the National Quality Standard and the Quality Improvement Plan (QIP), including assessment and rating processes, reflective practice, and stakeholder engagement. The assignment explores the main purpose of assessing services against the National Quality Standard, the requirements of the National Regulations, and the role of reflective practice according to the Early Years Learning Framework (EYLF). It also examines stakeholder involvement, including families and other external groups, and explores compliance requirements, government bodies, and resources. The assignment further covers best practices for early childhood practitioners, relevant legislation, and the application of SMART goals. It also discusses legal and ethical considerations in professional practice, reflective cycle models, professional development opportunities, and strategies for improving performance and team collaboration, with a focus on informing stakeholders about assessment processes.

Workplace assessment
1 - Quality
improvement plan
1 - Quality
improvement plan
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Q1: Assessment & Rating Process as well as answer the following questions.
a) Explain the main purpose of assessing & rating services against the National Quality
Standard.
According to National Quality Framework, all the services are being assessed as well as
rated against the National Quality Standards. The main purpose is to determine that at what
rating level services will meet the National Quality Standard as well as the requirements of
National Regulations (section 133(1) of the National Law)
b) The National Regulations require that each service has a Quality Improvement Plan
(QIP) in place. Which Regulation outlines this?
Q2: Access ‘Standard 1.3 – Assessment and Planning’ in the Guide to the National Quality
Framework and answer the following questions.
a)Write the number of the element from this standard that covers critical reflection.
Element number 1.3.2 cover the critical reflection sector where effective programmes are
planned and implemented for learning and development of children’s as both groups and
individuals.
b) In your own words, describe what is meant by ‘reflective practice’.
It is define as the ability of an individual in order to reflect one's action so that they will
be able to engage in the procedure of continuous learning. It has been said that reflective practice
is one of the most essential tool used in practice based professional learning. In this individuals
will be able to gain their knowledge, enhance their experience by professionals rather than any
formal learning.
Q3: Access Belonging, Being & Becoming – The Early Years Learning Framework (EYLF)
for Australia.
a) What is the number and name of the principle that deals with reflective practice?
b) This principle contains a list of overarching questions to guide reflection. Choose one (1) of
these questions and explain its importance in reflective practice.
1
a) Explain the main purpose of assessing & rating services against the National Quality
Standard.
According to National Quality Framework, all the services are being assessed as well as
rated against the National Quality Standards. The main purpose is to determine that at what
rating level services will meet the National Quality Standard as well as the requirements of
National Regulations (section 133(1) of the National Law)
b) The National Regulations require that each service has a Quality Improvement Plan
(QIP) in place. Which Regulation outlines this?
Q2: Access ‘Standard 1.3 – Assessment and Planning’ in the Guide to the National Quality
Framework and answer the following questions.
a)Write the number of the element from this standard that covers critical reflection.
Element number 1.3.2 cover the critical reflection sector where effective programmes are
planned and implemented for learning and development of children’s as both groups and
individuals.
b) In your own words, describe what is meant by ‘reflective practice’.
It is define as the ability of an individual in order to reflect one's action so that they will
be able to engage in the procedure of continuous learning. It has been said that reflective practice
is one of the most essential tool used in practice based professional learning. In this individuals
will be able to gain their knowledge, enhance their experience by professionals rather than any
formal learning.
Q3: Access Belonging, Being & Becoming – The Early Years Learning Framework (EYLF)
for Australia.
a) What is the number and name of the principle that deals with reflective practice?
b) This principle contains a list of overarching questions to guide reflection. Choose one (1) of
these questions and explain its importance in reflective practice.
1
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Q4: Services are required to engage stakeholders as part of their self-assessment and quality
improvement planning processes.
a) Families are important stakeholders in the self-assessment & quality improvement
process. List three ways that services can engage with families seek feedback and ideas for
improvement.
It has been analysed that there are different methods for encouraging family involvement.
Some of the most essential ways are going to be discussed as follows:
Try using different methods in order to communicate with each and every family
members for attaining feedbacks as well as ideas for further improvement. For this use
phone calls, email, messages and many more are done.
Ask parents to be an effective part of classroom activities which does not involve lot of
preparations. This will assist them in order to gain feedback from them on a regular basis.
Along with this, start conducting meetings and communication among family members
for a positive reason. It has also been ensured that these meeting bring positive result and
develop various ideas for further improvement if needed.
b) List two (2) other external stakeholder group that could be consulted in this process.
Friends: They are the one who is commonly associated with such procedures as they
help in continuous improvement. With the help of this, they can help children's and
individual in order to learn new and innovative things which will assist them in order to
gain various opportunities.
Neighbours: They are highly associated with the development of children as a child
observe each and every activity conducted by there adults. Therefore, there must be
positive actions taken by individuals in front of children as well as regular feedbacks
must be taken by them about their development.
Q5: Compliance is complex but essential procedure in providing quality services to children and
families. There are many resources available to support and monitor services in this process.
a) Name two (2) government bodies involved in the compliance process.
These two government bodies includes government education centres and organisations
who develop frameworks and curriculum in order to enhance the development of children. All
these government bodies help in enhancing the overall knowledge of kids as individual and
groups.
2
improvement planning processes.
a) Families are important stakeholders in the self-assessment & quality improvement
process. List three ways that services can engage with families seek feedback and ideas for
improvement.
It has been analysed that there are different methods for encouraging family involvement.
Some of the most essential ways are going to be discussed as follows:
Try using different methods in order to communicate with each and every family
members for attaining feedbacks as well as ideas for further improvement. For this use
phone calls, email, messages and many more are done.
Ask parents to be an effective part of classroom activities which does not involve lot of
preparations. This will assist them in order to gain feedback from them on a regular basis.
Along with this, start conducting meetings and communication among family members
for a positive reason. It has also been ensured that these meeting bring positive result and
develop various ideas for further improvement if needed.
b) List two (2) other external stakeholder group that could be consulted in this process.
Friends: They are the one who is commonly associated with such procedures as they
help in continuous improvement. With the help of this, they can help children's and
individual in order to learn new and innovative things which will assist them in order to
gain various opportunities.
Neighbours: They are highly associated with the development of children as a child
observe each and every activity conducted by there adults. Therefore, there must be
positive actions taken by individuals in front of children as well as regular feedbacks
must be taken by them about their development.
Q5: Compliance is complex but essential procedure in providing quality services to children and
families. There are many resources available to support and monitor services in this process.
a) Name two (2) government bodies involved in the compliance process.
These two government bodies includes government education centres and organisations
who develop frameworks and curriculum in order to enhance the development of children. All
these government bodies help in enhancing the overall knowledge of kids as individual and
groups.
2
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b) Name two (2) non-government people or organizations that could provide support in
relation to compliance.
On the other hand, non-government people or institutions includes private education
centres and NGOs operated by private individuals. Both these organisations assist in providing
support for the overall development of children's for their future growth.
c) Name two (2) printed or internet resources that are available to support services to
maintain their compliance.
Circulars (Education associated materials)
Social media
Q6: As an early childhood practitioner, what are two (2) ways you can keep up to date with
best practice principles and emerging trends in service delivery?
One of the way which need to be adopted by early childhood practitioner is that there
must be use of high quality learning material which might not cause any kind of physical harm to
the children's while learning new things.
On the other hand, another manner is that early childhood practitioner need to ensure that
every staff member must adopt proper hygiene level as it might cause disease. Therefore, it is
very essential to keep proper hygiene level while conducting learning activities to children's.
Q7: List three (3) important areas of legislation that must be considered in early childhood
education and care.
1. Children's health and safety
2. Physical environment
3. Relationships with children
Q8: Describe what is meant by ‘SMART’ goals.
It is said that goals are very essential aspects in every person's life as it develop sense of
responsibilities, clear focus, provide direction. Therefore, it has been analysed that it is very
essential to develop effective goals and objectives. A SMART goal is commonly used to assist in
providing guidance for goal setting. It stands for Specific, Measurable, Achievable, Realistic,
Timely.
Specific: It must be clear, well defines as well as unambiguous.
Measurable: It must be measured in an effective manner and examine the process which
accomplish the goals and objectives.
3
relation to compliance.
On the other hand, non-government people or institutions includes private education
centres and NGOs operated by private individuals. Both these organisations assist in providing
support for the overall development of children's for their future growth.
c) Name two (2) printed or internet resources that are available to support services to
maintain their compliance.
Circulars (Education associated materials)
Social media
Q6: As an early childhood practitioner, what are two (2) ways you can keep up to date with
best practice principles and emerging trends in service delivery?
One of the way which need to be adopted by early childhood practitioner is that there
must be use of high quality learning material which might not cause any kind of physical harm to
the children's while learning new things.
On the other hand, another manner is that early childhood practitioner need to ensure that
every staff member must adopt proper hygiene level as it might cause disease. Therefore, it is
very essential to keep proper hygiene level while conducting learning activities to children's.
Q7: List three (3) important areas of legislation that must be considered in early childhood
education and care.
1. Children's health and safety
2. Physical environment
3. Relationships with children
Q8: Describe what is meant by ‘SMART’ goals.
It is said that goals are very essential aspects in every person's life as it develop sense of
responsibilities, clear focus, provide direction. Therefore, it has been analysed that it is very
essential to develop effective goals and objectives. A SMART goal is commonly used to assist in
providing guidance for goal setting. It stands for Specific, Measurable, Achievable, Realistic,
Timely.
Specific: It must be clear, well defines as well as unambiguous.
Measurable: It must be measured in an effective manner and examine the process which
accomplish the goals and objectives.
3

Achievable: It must be attainable and not impossible to attain.
Realistic: It is required that it must be reachable, realistic and relevant to the life purpose.
Timely: It must have time period and includes both starting as well as ending date.
Q9: Explain the legal and ethical considerations you need to consider when reflecting on
your own professional practice in each of the following areas.
a) Codes of practice: It is a written document which includes rules and regulations according to
which professionals need to behave in the organisation.
b) Duty of care: It define legal obligations which need to be ensure by every individual working
in the organisation so that they can protect from any kind of harm by conducting actions.
c) Rights and responsibilities of workers and employers: In the present context, it has been
said that there are both rights and responsibilities of each employer and employee. It is essential
for both of them to perform their task in an effective manner so that no one get harm by any kind
of actions.
d) Work role boundaries: It is define as a clear definition of rights, duties and limitations of
volunteers and participation. It says that what each and every role encompasses and what are the
limitations associated with these roles.
Q10: Reflective cycle model
4
Illustr
ation 1: Gibbs Reflective Model. 2018
Realistic: It is required that it must be reachable, realistic and relevant to the life purpose.
Timely: It must have time period and includes both starting as well as ending date.
Q9: Explain the legal and ethical considerations you need to consider when reflecting on
your own professional practice in each of the following areas.
a) Codes of practice: It is a written document which includes rules and regulations according to
which professionals need to behave in the organisation.
b) Duty of care: It define legal obligations which need to be ensure by every individual working
in the organisation so that they can protect from any kind of harm by conducting actions.
c) Rights and responsibilities of workers and employers: In the present context, it has been
said that there are both rights and responsibilities of each employer and employee. It is essential
for both of them to perform their task in an effective manner so that no one get harm by any kind
of actions.
d) Work role boundaries: It is define as a clear definition of rights, duties and limitations of
volunteers and participation. It says that what each and every role encompasses and what are the
limitations associated with these roles.
Q10: Reflective cycle model
4
Illustr
ation 1: Gibbs Reflective Model. 2018
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Description: According to this stage, it has been said that while conducting this
assessment I have to ensure that there must be quality improvement in order to perform their
task. I have gathered various information which is related with the project.
Feeling: While conducting this assessment, I was very must excited and conscious as it is
the evaluation which mainly focuses on the future growth and development of children's.
Evaluation: For this, I have to collect various information and data where I have to
contact with parents and other family members. Both of them provide positive as well as
negative response. With the help of this, an effective quality improvement plan is developed by
them for the development of children's.
Conclusion: With the help of gathered information I was able to conduct the whole
research in an effective manner. Which assist them in order to attain their goals and objectives
effectively which is related with the future growth and development of children.
Action: It is the last stage, according to which if there is any kind of assessment
conducted within the future, I will be capable enough to conduct it effectively and develop
positive results.
Q11: Respond to the following questions relating to professional development opportunities
available to educators.
a) Provide one (1) example of an industry network you could contact
In order to use high quality material for childhood development, there are various
industries which provide study material to children's.
b) Provide one (1) example of a professional associations that you could access
There are various professionals which are highly associated with such organisation, these
professionals can be early childhood professionals which might provide assistance in order to
enhance their knowledge.
c) Provide one (1) example of a formal training opportunity for an educator
High position at professional life, scholarships, better development for growth.
d) Provide one (1) example of an informal training opportunity for an educator
Better development in personal life, enhancement of mental and physical structure.
Q12: After personal development plan is place, effectiveness of the plan need to be
analysed.
5
assessment I have to ensure that there must be quality improvement in order to perform their
task. I have gathered various information which is related with the project.
Feeling: While conducting this assessment, I was very must excited and conscious as it is
the evaluation which mainly focuses on the future growth and development of children's.
Evaluation: For this, I have to collect various information and data where I have to
contact with parents and other family members. Both of them provide positive as well as
negative response. With the help of this, an effective quality improvement plan is developed by
them for the development of children's.
Conclusion: With the help of gathered information I was able to conduct the whole
research in an effective manner. Which assist them in order to attain their goals and objectives
effectively which is related with the future growth and development of children.
Action: It is the last stage, according to which if there is any kind of assessment
conducted within the future, I will be capable enough to conduct it effectively and develop
positive results.
Q11: Respond to the following questions relating to professional development opportunities
available to educators.
a) Provide one (1) example of an industry network you could contact
In order to use high quality material for childhood development, there are various
industries which provide study material to children's.
b) Provide one (1) example of a professional associations that you could access
There are various professionals which are highly associated with such organisation, these
professionals can be early childhood professionals which might provide assistance in order to
enhance their knowledge.
c) Provide one (1) example of a formal training opportunity for an educator
High position at professional life, scholarships, better development for growth.
d) Provide one (1) example of an informal training opportunity for an educator
Better development in personal life, enhancement of mental and physical structure.
Q12: After personal development plan is place, effectiveness of the plan need to be
analysed.
5
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With the help of Personal Development Plan, it has been said that one of the effectiveness
of this plan is that it will assist and support children's who came their to study. It also ensure that
each and every children need to be groom effectively so that they will be able to gain various
opportunities in their near future. Along with this, effectiveness of this plan is that we will be
able to know the strength as well as weakness of such assessment which is related with children
development. Also, it is also very essential to develop such plans on a regular basis or evaluate
them so that positive results will be gain.
Q13: Think about the own work or study.
Describe two (2) work practices help in improving performance.
Communicate clear expectations: It is very essential for a professional to communicate
each and every requirement in an effective and proper manner, so that positive outcome
will be produced effectively and positively.
Performance appraisal must be consistent: Along with this, it is very important to
appraise staff members or teams in a positive manner so that they feel motivated and
encouraged.
Q14: Describe how different learning styles helps in improving team members’
professional practice.
With the help of different learning styles, professionals will be able to enhance their
performance which as a result assist them in order to perform their task with more efficiently.
Along with this, by using VARK model, learnings will be improved in an effective manner. It
includes visual, auditory, reading as well as kinesthetic.
Q15:
a) List at least three (3) ways that the Director could inform all stakeholders about the
assessment process and visit.
Email: It is an electronic method through which organisations will communicate all the
informations and data to their stakeholders in an effective manner. This method reduces time as
well as cost.
Notice: It is a printed form of method through which required information will be
provide to stakeholders effectively. It required lot of money as well as cost and efforts.
By conducting meetings: It is one of the most effective method where each and every
stakeholder meet face to face to identify the progress.
6
of this plan is that it will assist and support children's who came their to study. It also ensure that
each and every children need to be groom effectively so that they will be able to gain various
opportunities in their near future. Along with this, effectiveness of this plan is that we will be
able to know the strength as well as weakness of such assessment which is related with children
development. Also, it is also very essential to develop such plans on a regular basis or evaluate
them so that positive results will be gain.
Q13: Think about the own work or study.
Describe two (2) work practices help in improving performance.
Communicate clear expectations: It is very essential for a professional to communicate
each and every requirement in an effective and proper manner, so that positive outcome
will be produced effectively and positively.
Performance appraisal must be consistent: Along with this, it is very important to
appraise staff members or teams in a positive manner so that they feel motivated and
encouraged.
Q14: Describe how different learning styles helps in improving team members’
professional practice.
With the help of different learning styles, professionals will be able to enhance their
performance which as a result assist them in order to perform their task with more efficiently.
Along with this, by using VARK model, learnings will be improved in an effective manner. It
includes visual, auditory, reading as well as kinesthetic.
Q15:
a) List at least three (3) ways that the Director could inform all stakeholders about the
assessment process and visit.
Email: It is an electronic method through which organisations will communicate all the
informations and data to their stakeholders in an effective manner. This method reduces time as
well as cost.
Notice: It is a printed form of method through which required information will be
provide to stakeholders effectively. It required lot of money as well as cost and efforts.
By conducting meetings: It is one of the most effective method where each and every
stakeholder meet face to face to identify the progress.
6

b) The Director prepares a presentation that will be delivered to all staff members,
explaining the Assessment and Ratings process. As part of this presentation the Director
intends to talk about:
Expectations of staff during the assessment visit: Staff members expected that this
assessment will provide better result and provide assistance in order to develop healthy
and effective frameworks in near future.
Requirements of the NQF: It assist in developing frameworks for the improvement of
child care. Therefore, with the help of this, positive results will be developed.
c) Describe two (2) more strategies
Planning Strategy
Monitoring and Controlling strategies
d) List five (5) types of documentation that you could check.
Monthly check-up report of children
Learning growth report of every individual
Physical and mental ability of children's
Parental feedbacks
Tutor or professional feedbacks
e) Describe the steps you would take to check your service’s interpretation of the
requirements.
With the help of continuous examining and controlling, requirements will be attained
effectively and within given time frame. These services need to be effective and will produce
positive result in an effective manner.
Q16: Suggest three (3) ways services which will collect information from staff, children,
families and the community to inform their self-assessment against the standards.
Questionnaire
Face to Face interview
Observation
7
explaining the Assessment and Ratings process. As part of this presentation the Director
intends to talk about:
Expectations of staff during the assessment visit: Staff members expected that this
assessment will provide better result and provide assistance in order to develop healthy
and effective frameworks in near future.
Requirements of the NQF: It assist in developing frameworks for the improvement of
child care. Therefore, with the help of this, positive results will be developed.
c) Describe two (2) more strategies
Planning Strategy
Monitoring and Controlling strategies
d) List five (5) types of documentation that you could check.
Monthly check-up report of children
Learning growth report of every individual
Physical and mental ability of children's
Parental feedbacks
Tutor or professional feedbacks
e) Describe the steps you would take to check your service’s interpretation of the
requirements.
With the help of continuous examining and controlling, requirements will be attained
effectively and within given time frame. These services need to be effective and will produce
positive result in an effective manner.
Q16: Suggest three (3) ways services which will collect information from staff, children,
families and the community to inform their self-assessment against the standards.
Questionnaire
Face to Face interview
Observation
7
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REFERENCES
Books & Journals
Barker, P., and et. al., 2015. The role of quality improvement in achieving effective large-scale
prevention of mother-to-child transmission of HIV in South Africa. Aids, 29, pp.S137-
S143.
Bohnet, I.C., 2015. Lessons learned from public participation in water quality improvement
planning: A study from Australia. Society & Natural Resources, 28(2), pp.180-196.
Cohen, R.A., and et. al., 2016. A nephrology fellows’ communication skills course: An
educational quality improvement report. American Journal of Kidney Diseases, 68(2),
pp.203-211.
Damato, C. and Rickard, D., 2015. Using Lean-Six Sigma to reduce hemolysis in the emergency
care center in a collaborative quality improvement project with the hospital
laboratory. The Joint Commission Journal on Quality and Patient Safety, 41(3), pp.99-
AP1.
Johnson, J.K. and Sollecito, W.A., 2018. McLaughlin & Kaluzny's Continuous Quality
Improvement in Health Care. Jones & Bartlett Learning.
Katzman, G.L. and Paushter, D.M., 2016. Building a culture of continuous quality improvement
in an academic radiology department. Journal of the American College of
Radiology, 13(4), pp.453-460.
Lau, C.Y., 2015. Quality improvement tools and processes. Neurosurgery Clinics, 26(2), pp.177-
187.
Laverentz, D.M. and Kumm, S., 2017. Concept evaluation using the PDSA cycle for continuous
quality improvement. Nursing education perspectives, 38(5), pp.288-290.
Lewis, W.E., 2017. Software testing and continuous quality improvement. Auerbach
publications.
Melo, S., 2016. The impact of accreditation on healthcare quality improvement: a qualitative
case study. Journal of health organization and management, 30(8), pp.1242-1258.
Nanda, V., 2016. Quality management system handbook for product development companies.
CRC press.
Simone, S., and et. al., 2017. Implementation of an ICU bundle: an interprofessional quality
improvement project to enhance delirium management and monitor delirium prevalence
in a single PICU. Pediatric critical care medicine, 18(6), pp.531-540.
Yazejian, N. and Iruka, I.U., 2015. Associations among tiered quality rating and improvement
system supports and quality improvement. Early Childhood Research Quarterly, 30,
pp.255-265.
Zhou, F., Wang, X. and Samvedi, A., 2018. Quality improvement pilot program selection based
on dynamic hybrid MCDM approach. Industrial Management & Data Systems, 118(1),
pp.144-163.
Zimnicki, K.M., 2015. Preoperative teaching and stoma marking in an inpatient population: a
quality improvement process using a FOCUS-Plan-Do-Check-Act model. Journal of
Wound Ostomy & Continence Nursing, 42(2), pp.165-169.
8
Books & Journals
Barker, P., and et. al., 2015. The role of quality improvement in achieving effective large-scale
prevention of mother-to-child transmission of HIV in South Africa. Aids, 29, pp.S137-
S143.
Bohnet, I.C., 2015. Lessons learned from public participation in water quality improvement
planning: A study from Australia. Society & Natural Resources, 28(2), pp.180-196.
Cohen, R.A., and et. al., 2016. A nephrology fellows’ communication skills course: An
educational quality improvement report. American Journal of Kidney Diseases, 68(2),
pp.203-211.
Damato, C. and Rickard, D., 2015. Using Lean-Six Sigma to reduce hemolysis in the emergency
care center in a collaborative quality improvement project with the hospital
laboratory. The Joint Commission Journal on Quality and Patient Safety, 41(3), pp.99-
AP1.
Johnson, J.K. and Sollecito, W.A., 2018. McLaughlin & Kaluzny's Continuous Quality
Improvement in Health Care. Jones & Bartlett Learning.
Katzman, G.L. and Paushter, D.M., 2016. Building a culture of continuous quality improvement
in an academic radiology department. Journal of the American College of
Radiology, 13(4), pp.453-460.
Lau, C.Y., 2015. Quality improvement tools and processes. Neurosurgery Clinics, 26(2), pp.177-
187.
Laverentz, D.M. and Kumm, S., 2017. Concept evaluation using the PDSA cycle for continuous
quality improvement. Nursing education perspectives, 38(5), pp.288-290.
Lewis, W.E., 2017. Software testing and continuous quality improvement. Auerbach
publications.
Melo, S., 2016. The impact of accreditation on healthcare quality improvement: a qualitative
case study. Journal of health organization and management, 30(8), pp.1242-1258.
Nanda, V., 2016. Quality management system handbook for product development companies.
CRC press.
Simone, S., and et. al., 2017. Implementation of an ICU bundle: an interprofessional quality
improvement project to enhance delirium management and monitor delirium prevalence
in a single PICU. Pediatric critical care medicine, 18(6), pp.531-540.
Yazejian, N. and Iruka, I.U., 2015. Associations among tiered quality rating and improvement
system supports and quality improvement. Early Childhood Research Quarterly, 30,
pp.255-265.
Zhou, F., Wang, X. and Samvedi, A., 2018. Quality improvement pilot program selection based
on dynamic hybrid MCDM approach. Industrial Management & Data Systems, 118(1),
pp.144-163.
Zimnicki, K.M., 2015. Preoperative teaching and stoma marking in an inpatient population: a
quality improvement process using a FOCUS-Plan-Do-Check-Act model. Journal of
Wound Ostomy & Continence Nursing, 42(2), pp.165-169.
8
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